I updated Lion on OSX to Maverick OSX10.9.1 and now don't have Universal Access in Preferences only Access, Why? I need Universal Access to install Dragon Dictate, can you help?

It was replaced by Accessibility in Mac OS X 10.8.
(95895)

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I updated to lion and now don't have a minimize button in the new emails i am writing. Do i really have to save it as a draft to be able to have multiple emails in progress? Or am I missing something obvious?!

I updated to lion and now don't have a minimize button in the new emails i am writing. Do i really have to save it as a draft to be able to have multiple emails in progress? Or am I missing something obvious?!

Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
-and https://forums.adobe.com/thread/1572504
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

I was doing some thing on my mac and the normal link to the applications folder from the bottom right hand corner disappeared, I cant find it anywhere, Can you help me?

I was doing some thing on my mac and the normal link to the applications folder from the bottom right hand corner disappeared, I cant find it anywhere, Can you help me?

Simple process. If an iPhone go to the Apple Store and not Verizon
the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
good luck

My MB Pro is no longer syncing my iPad in iTunes. It did in the beginning, however I had to change my MB Pro password. Now I get a permissions error message trying to sync: "error storing your authorization information on this computer." Can you help?

My MB Pro is no longer syncing my iPad in iTunes. It did in the beginning, however I had to change my MB Pro password. Now I get a permissions error message trying to sync: "error storing your authorization information on this computer." Can you help?

First I would just try deleting the SCInfo folder, restart your computer, open itunes and see if you are still getting the error, at that point if you are it is a permissions error with the computer specificaly and not in itunes.
http://support.apple.com/kb/TS1389
that is for deleting the scinfo folder. scroll to the bottom of the article and the steps are there

Trying to download songs on iTunes and it's asking for "my 1st car I owned" and other questions that I never answered. It won't let me download anything til I answer them. Can you help me?

Trying to download songs on iTunes and it's asking for "my 1st car I owned" and other questions that I never answered. It won't let me download anything til I answer them. Can you help me?

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94816)

I recently upgraded to Mavericks and now don't have access to iphoto. I cannot find my iphoto library to back the photos up before upgrading the iphoto but see the photos when I try to change screensaver? Where are my photos so I can back them up?

I recently upgraded to Mavericks and now don't have access to iphoto. I cannot find my iphoto library to back the photos up before upgrading the iphoto but see the photos when I try to change screensaver? Where are my photos so I can back them up?

The iPhoto library should be in your user folder/Pictures unless it was moved.

Have sound but no picture when i click on the video.Elements 10 on windows 7.Can you help.

Have sound but no picture when i click on the video.Elements 10 on windows 7.Can you help.

Bigal.seamills
What is the driver version for your NVIDIA GeForce GT640?
There is a known issue specific to Premiere Elements 10 and NVIDIA GeForce. The Announcement at the top of this forum tells it all - detailed description of problem, references, fixes, and fix details.
The following is a copy paste of that Announcement....
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card
and you are experiencing Premiere Elements 10 display and/or unexplained program behavior, then your
first line of troubleshooting needs to be rolling back the video card driver version instead of assuring that
it is up to date.
Since October 2013 to the present, there have been a growing number of reports about display and
unexplained workflow glitches specific to the Premiere Elements 10 user whose Windows computer
has a NVIDIA GeForce video card. If this applies to you, then the “user to user” remedy is to roll back
the NVIDIA GeForce video card driver as far as is necessary to get rid of the problems. The typical driver
roll back has gone back as far as March – July 2013 in order to get a working Premiere Elements 10.
Neither NVIDIA nor Adobe has taken any corrective action in this regard to date, and none is expected moving forward.
Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports
http://forums.adobe.com/thread/1317675
Older NVIDIA GeForce drivers can be found NVIDIA Driver Downloads - Advanced Search
A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for
the driver roll back can be found http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html
Please refer to the following for the driver version history of your NVIDIA card
Based on history, you should be using
GeForce 320.18 Driver
320.18
May 23, 2013
Please review and consider and then let us know the results.
Thank you.
ATR

I have an iPhone 5 with LTE 4G but doesn't show this option in the settings.Can you help me please.

I have an iPhone 5 with LTE 4G but doesn't show this option in the settings.Can you help me please.

Ask your carrier. No one here works for Apple, represents Apple or Speaks for Apple, thus no one here can answer your question.

Re: I bought an app - storytime for kids, it had just two books and i downloaded three more books but when i tried to download the fourth book the app is not responding. can you help me? thank you.

Hi I bought an app - storytime for kids, it had just two books and i downloaded three more books but when i tried to download the fourth book the app is not responding. can you help me? thank you.

Try force quiting the app. From the users guide:
Force quit an app: Press and hold the On/Off Sleep/Wake button for a few seconds
until a red slider appears, then press and hold the Home button until the app quits.
You can also remove an app from the recents list to force it to quit. See “Opening and
Switching Apps” on page 23.

I have a question. I don't know what happened, but my safari went from regular safari with google and now everything is yahoo. maybe it was firefox or something. I just want the regular safari back. Can someone help me?

Frustrated!!!!!!,
I have a question. I don't know what happened, but my safari went from regular safari with google and now everything is yahoo. maybe it was firefox or something. I just want the regular safari back. Can someone help me?

Check the links below for options to remove the Adware.
The Easy, safe, effective method:
http://www.adwaremedic.com/index.php
If you are comfortable doing manual file removals use the somewhat more difficult method:
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
https://discussions.apple.com/docs/DOC-8071

HT201302 Hello,I have downloaded photos from my ipod touch following the instructions but it doesn't download videos.Can you help please?

Hello,I have downloaded photos from my ipod touch following the instructions but it doesn't download videos.Can you help please?

doesn't download videos
I seen so many of these post for windows users.
Try my little "trick" (must be running iOS 4.3 or better)
Download the app "Download Manager Lite" (FREE) or "Download Manager" Full ($ 1.99 USD)
After downloading, transfer it to iTunes
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
After transferring, Go to your iDevice (on itunes), to the apps page, scroll down, you can add/save videos and/or files.
Click on "Add", find the folder of which your movies are being downloaded. Its much faster than syncing from itunes.
You can do the wi-fi transfer, the best part is that you don't have to be connected to the same wi-fi.
You will get 2 different URLs you need to type on your computer. Type the Web URL not the ftp URL. After that, you should have access to the app, without the need of itunes.
Click on Add, find the folder of where your movies are stored, faster than syncing with iTunes.
HOPE THIS HELPS.

I cannot instal canon 5050n. can you help?

I have a new canon 5050n printer and have problems with the instalation.
After some time I succeded to download some soft and the printer is working, but does't print any text in ppt!!
Only graphics...
Can you help?
Cheers, bckrebs

I tried again - the right driver V331 worked . Cheers, bckrebs

I've installed Firefox 4 and under the Firefox Menu button on the top-left there is no option to set up Firefox "sync". Can you help me with this?

I thought I had registered before but had to re-register today. I tried to retrieve my old password using my [email protected] E-Mail address but got no response from Firefox.
I have an HTC Incredible Android phone and would like to use Firefox as my browser on it, and "sync" its operation to the Firefox application I use on my Apple iMAC. Can you help me?

Hi from Mozilla Services Operations. We just fixed an issue with the "forgot password" process. If you try to retrieve your old password again, you should receive an email at your account's email address with further instructions.

I have a iphone 4s, i bought it on cricket and i want to make it mexican number but it asks me to contact apple to they coan desactivate it. can you help ?

I have an iphone 4s and i bought it for the company cricket in nogales arizona and i want to make it mexican for telcel, but when i introduce the card it asks me to contact apple so they can desactivate it . please can you help me, i reaallly cant sell this phone and i reallly want it. what can I do?

ONLY the Carrier can assist you. Contact the Carrier.
( NOTE: Apple does not Unlock Phones )

IPod Classic will only sync with iTunes 11.0.2.26 in disk mode - can you help?

Hello, I am running Windows 8 64 bit with iTunes 11.0.2.26. This is a new PC and this is the first time I have tried to use it with my iPod. My iPod classic does not show up in Windows or in iTunes. The only way I have been able to sync anything is in disk mode. When syncing in disk mode the iPod appears in Windows and then disappears again when it ihas finished.
I have tried removing and reinstalling iTunes, but this has not sorted out the problem. The iPod device troubleshooter can not see the device. I have tried several different usb slots and two different sync cables. I can not see the iPod in device manager.
My iPod model is MB565 version 2.0.1 PC.
I would like to be able to sync my device as normal and to see if there are any updates available for my iPod classic, which as iTunes currently can't see the device, is not possible.
Can anyone help please?
Many thanks!

Well I finally figured out the problem, not thanks to anyone from Apple for that matter. You would asume this problem has happened before and is still happening. The problem was I couldn't copy certain songs anymore from iTunes to my iPod Classic. When trying to copy certain songs I got an error.
If you have this problem it means your song file is corrupted. You can simply check this by trying to copy it from your hard drive to an external hard drive. Here you will also get an error message.
This means you need to replace all the corrupted files by a back up on your hard drive or download it again. I did this and now everything works fine.
Hope this will solve a lot of problems.

I updated Lion on OSX to Maverick OSX10.9.1 and now don't have Universal Access in Preferences only Access, Why? I need Universal Access to install Dragon Dictate, can you help?

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