I updated my IPad and now I can't download any apps and it won't let me log onto iTunes , I have the same account I use on my iPhone which is synced and that works fine
Wanting some help , since I updated my IPad I can no longer download apps or movies on my iPad , it won't even let me sign I. .
I also have an iPhone which is synced and I updated them both the same day and I have no problems with the phone only the iPad . Any help would be appreciated . Thanks
Hello there, Gwald.
The following Knowledge Base article offers some great recommendations for troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Specific to iPad are the following:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Similar Messages
-
Any helpful suggestions to explain why I can't download any apps will be appreciated.
Its saying I need a valid US address I live in Australia? dont know why its asking that.You can only access the Store of that country your account is registered for. Did you buy the apps using the same account? If you have a billing address registered in Australia, you can't buy in the US Store.
Can you update the apps in iTunes on your computer?
Did you log into your iTunes account and check your info? -
II'm trying to download free apps but do to a payment issue it won't let me?
Contact iTunes.
Apple - Support -form iTunes Store - Contact Us
I suspect you have a negative balance. You have to resolve that before making any purchases, even free ones. -
I updated the operating system in my iPad, but now I can't open apps.....they just wiggle when I try!
Don't hold your finger down for an excess amount of time. Just quickly tap and release on the app icon.
-
I made a in-app purchase the other day there was an error and I didn't get the credits, well now my credit card has no money on it and it won't let my download any apps in the App Store whatsoever free or not, can someone please help me fix it?
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
After I updated to iOS 7.1 I can't download any apps
I have an iPhone 4 and I am not able to download any apps at all. The loading circle will spin for a minute and then nothing appears on my phone. Does anyone know why??
same
-
Recently my ipad3 has stopped receiving emails although I can send, my wife has her own email address on the same ipad and works fine as does my email on my laptop, can anyone help?
Thanks james, this seems to have cleared the problem, but still not sure what I might have done to cause it in the first place.
-
I just got an iPhone 5S, now when I try to use my old iPad the apps won't work because they are syncing with my new phone. Can I have the same account for an old iPad and a new iPhone?
Connect your iPad to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
HT204266 I updated my ipad and now I can't download my apps what do I do
I updated my ipad and now I can't download my apps what do I do
This is Too Vague...
Aaron121413 wrote:
... I can't download my apps what do I do
What happens when you try... What Troubleshooting Steps have you tried...?
Are you using the Same Apple ID that Purchased / Downloaded these Apps..? -
I updated Firefox and now Realplayer can't download any videos( download button in upper right corner of video don't pop up and there is no download option if I right click) if I use Internet explorer it works fine, I also went in to make sure I had it checked to pop up it is?! So it's not just youtube for me its all videos!
== This happened ==
Every time Firefox opened
== the last firefox update
''locking due to the age of this thread''haven't tried it myself but saw this earlier in a blog somewhere:
"try retro installing FF v3.6.3",
makes sense 'cos I've only been experiencing the same problem with mozilla & realplayer combo since updating to latest FF v3.6.4
noted that under IE realplayer plugin still works fine, button to 'download this video' comes on as before.....
from what I read retro install will pick up all your bookmarks etc. do no worries there
naughty, NAUGHTY mozilla people! you were 'bombproof' until today....what happened? good luck sorting it out though!!!! I still luv you! -
Iphone 4 I updated to iOS 7 and now I can't download no apps? What do I do to fix this problem?
If you'll take a look around, almost every 5-10 minutes someone is posting on this subject. I'm personally having the same problem. Everyone (including seniors) is saying that it's just a waiting game. The servers are overloaded, and it because there are millions of people just like us, trying to do the same thing we're doing right now.
Rest easy....I'm coming to terms with it myself. No sense in freaking out. We're either fudged, or not fudged. -
My dad got this iPhone for me a few months ago as a gift since I had a really awful phone before. The only thing is, I can't seem to upgrade it to the latest software without it telling me it's already updated to iOS 4 or something like that. (I would be able to give you the exact iOS version, but ever since connecting my iPhone to iTunes, my phone isn't responding so I can't check the settings or anything.) I can't download any apps (I get an error message saying the software on my phone is too old) and so I pretty much am extremely limited to what I can do on this phone. I'm very frustrated at this point and incredibly displeased with Apple's products.
If someone could please explain to me why this is happening and what I can do to fix it, I'd be extremely grateful.
Thanks.What iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears. -
I purchased music on my iPad (and it works fine). It populated my purchased list on my home computer but will not download (purchase is no longer a given option) ?? when I access it in the iTunes store I can click on play but nothing happens…how do I get it to download on my computer ?
If you connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases then it should copy over to your iTunes library. Depending upon what country that you are in you might also be able to redownload it on your computer's iTunes via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.
-
I changed my password last year and now I can't download any of my old purchases
Does not work that way.
Are you certain that the password was the only thing changed? Sounds more like a new Apple ID was created. -
Aye need to update my old iphone 8gb its not a 3g phone its the older one to ios4.3 and it won't let me update so aye can't download any apps and aye have tried checking for updates and it says that my iphone is up to date can anyone help?
To identify your iPhone see:
http://support.apple.com/kb/HT3939
Maybe you are looking for
-
Print, Export and Page Navigation Buttons in the Report
When I view a report through CR4E, the generated report has 3 buttons namely Print, Export and Page Navigation buttons. But when I click on either of the buttons I get a 'null pointer exception'. This is a critical error as I am unable to navigate pa
-
Identify duplicate records in a table
I have this situation in the same table GOREMAL_PIDM GOREMAL_EMAL_CODE GOREMAL_EMAIL_ADDRESS GOREMAL_STATUS_IND GOREMAL_PREFERRED_IND 2238954 REC1 [email protected] A Y 2238954 REC1 [email protected] A
-
Firefox won't open and the steps in tutorial didn't help nor did uninstalling and re-installing
Hi, I have been thru the tutorial and none of the steps solved the problem I am having with firefox. I just installed it on a new computer and it won't open. It says that it cannot run until process is ended or computer is restarted. Restarting and e
-
How to calulate the due and over dues
Hi All, I am workin g with an ageing report. Now I have to calcualte the due amount and over due amount. I have the total outsatnding amount of current fisacl year. To calcualte the due and over due of all open items, shall I have to check all the i
-
hello! i need a program foe resizing the hdd.i have a big partition of 20 G and i want to create 5 G of vfat (without losing the information on the partition).can u help me?!?