I upgraded to Firefox 6 and now when I try to open it, a window says there's already a copy of Firefox open and there can only be one at a time but there is no other copy!

I was trying to update my Firefox profile from my old computer and it didn't work and as I was in the middle of that process I was prompted to upgrade to Firefox 6 which I did. But now when I try to open Firefox, it won't let me because it says there's another copy already open. I have taken everything related to Firefox except the brand new version of it I just downloaded off my computer and I still get that message. What should I do?

I have a similar problem; but I think the cause of the "already running" message is that my computer crashed.
I rebooted before I learned to look for the parent lock file, but even when I knew to look for it, I found my original profile folder to be empty.
So I created another profile folder, and FF works, but I cannot access my old profile folder. When I open the location where it should be, nothing's there. But if I go to profile manager, I see my original profile is still there (and it has a location, it's where it should be - and where it's invisible, but even if I type in this location, nothing comes up).
I tried making all folders visible (I run Windows 7), but this did not make my old profile visible.
I want to find it because of the bookmarks I bookmarked recently.

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I downloaded the new version of firefox and now when I try to log on nothing happens its like it doesn't reconize the mouse click. I can get on the internet with explorer but no longer with firefox??

firefox never opens. its what I always would get on the internet with now the symble is there but its dead. i downloaded the latest version and then everything changed, when I logged off I could not get back on to the internet. I can get on the internet using enternet explorer but not mozilla firefox
I can't answer the first question below because it NEVER open anymore

I have the shortcuts on my browser to the sites that I go to frequently. It's when I press those buttons (which have always worked before and I checked their URLs) it takes me to the Yahoo Page not Found page. But then when I click the shortcut button again, it usually works.

I moved my itunes library to an external hard drive and now when I try to sync my ipad it says it is already synced to another library.

I moved my itunes library to an external hard drive and then I tried to sync my ipad. I got a message that says my ipad is synced to another library and it will erase my ipad, which I don't want to do. I'm not sure how to fix this problem, any ideas?

Ok. progress...
So is your media folder called iTunes Music or iTunes Media? And does it have a folder called Music inside it?
Before going any further you should first attempt to use File > Library > Organize Library > Rearrange files in the folder "<Media Folder>" (ignore if grayed out). This will make sure that any iPod Games or Mobile Applications get placed inside the iTunes Media folder which is needed for portability.
If your iTunes Media folder is called iTunes Music, close iTunes, rename the folder as iTunes Media and start iTunes again. iTunes will automatically adjust. Close iTunes again.
On your external drive rearrange the folders that you have already copied there so that they match the layout in your active library. You should end up with a folder called X:\iTunes where X: is the external drive letter, and the media folder is X:\iTunes\iTunes Media. If the library layout was upgraded then you will need to create a Music folder inside this and move all the artist folders and Compilations into Music. You will also need to copy iPod Games and Mobile Applications from your internal drive into the new media folder. Next copy the files iTunes Library.itl, iTunes Library Extras.itdb, iTunes Library Genius.itdb, sentinel and the folder Album Artwork from the internal drive into X:\iTunes. The preceding manipulations should make the internal and external copies of your library match without you having to copy all of the media over again.
Now hold shift as you start iTunes. Click choose, browse to and open X:\iTunes\iTunes Library.itl.
Finally use File > Library > Organize Library > Consolidate files. This will ensure that any stray files that might have been added from outside your original media folder will be copied into the new one.
You can now reclaim the space used by your library on the internal drive, however before you do so I would advise you to obtain another external drive and make use of this backup tip.
tt2

I purchased a MacBook Pro in fall for College and it came with a $100 card. I signed up to redeem but accidentally put the wrong ending on my email and now that I try to do it over it says it has already been redeemed. Help, Please!

I purchased a MacBook Pro in fall 2011 for College and it came with a $100 "Back to School" card. I signed up to redeem but accidentally put the wrong ending on my email and now that I try to do it over it says it has already been redeemed. Help, Please!

- You can only sync an iPod to one iTunes library/computer. You can however, manually manage music and videos among different libraries.
Go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions.
- If y wnat to switch syncing libraries/computer see:
go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
If all the synced media like music is in the iTunes library of the second computer it is very easy.

I've recently upgraded to Lightroom5.7.1 and now when I try to import photos a window pops up saying 'the photos can't be imported 'cos the files can't be read'. I had no problems before upgrading. I have Windows8 & can't find any 'app' which sets the typ

I've recently upgraded to Lightroom5.7.1 and now when I try to import photos a window pops up saying 'the photos can't be imported 'cos the files can't be read'. I had no problems before upgrading. I have Windows8 & can't find any 'app' which sets the type of files I can import. Any help appreciated.

Well, think about it. This is a Lightroom forum. We are here to answer questions about Lightroom and how to solve problems in Lightroom. Your permissions issue is an operating system issue, not a Lightroom issue. I didn't mean to be sarcastic. But there are plenty of Internet resources that will answer that question.
I just went to Google and typed in "change disk permissions", and there are links for the Mac as well as for Windows listed. There's no sense in me rewriting instructions that are already available.

I changed my ipod password and now when i try to unlock my ipod it says wrong password. Is there anyway i can get into my ipod without restoring it?!?!?!?!?!?!

I changed my ipod password and now when i try to unlock my ipod it says wrong password. Is there anyway i can get into my ipod without restoring it?!?!?!?!?!?!

If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
A Complete Guide to Recover Your iDevice if You Forget Your Passcode
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
     1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
         of the cable connected to your computer's USB port.
     2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
         red slider appears, then slide the slider. Wait for the device to turn off.
          If you cannot turn off the device using the slider, press and hold the Sleep/Wake
          and Home buttons at the same time. When the device turns off, release the Sleep/Wake
          and Home buttons.
     3. While pressing and holding the Home button, reconnect the USB cable to the device.
         The device should turn on. Note: If you see the screen pictured below, let the device
         charge for at least ten minutes to ensure that the battery has some charge, and then
         start with step 2 again.
     4. Continue holding the Home button until you see the "Connect to iTunes" screen.
         When this screen appears you can release the Home button.
     5. If necessary, open iTunes. You should see the following "recovery mode" alert:
     6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

I have two apple ID's on my laptop, one is mine and one is my roomates, I recently restored my ipod and now when I try to sync to itunes it says sync will complete ones a song is available, what do I do?

I have two apple ID's on my laptop, one is mine and one is my roommate, I recently restored my iPod and now when I try to sync to iTunes it says sync will complete ones a song is available, what do I do?

Try syncing songs one at a time to see if there is a problem song(s).
Do the songs play in iTunes on the computer?

HT201295 Recently Apple replaced the hard drive on Mac running Yosmite 10.10.2 and now when i try to rn FaceTime, the computer says "no camera available". Does anyone no how to fix this?

Recently Apple replaced the hard drive on Mac running Yosmite 10.10.2 and now when i try to rn FaceTime, the computer says "no camera available". Does anyone no how to fix this?

Assuming there is no hardware problem try reinstalling Yosemite. If this does not work then take it back to the Apple Store.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

My email account got hacked so I changed the password and now when I try to get mail it just says operation can not be completed even though I have typed in my new password what do I do?

My email account got hacked so I changed the password and now when I try to get mail it just says operation can not be completed even though I have typed in my new password what do I do?

Can you acces the the account on another device?
Try contacting your email provider.

I recently updated my itunes to 11.3.1, and now when I connect apple devices to my Windows computer with a USB, they are not showing up. How can I fix this?

This problem makes it impossible for me to sync any apple device to my itunes library. I have tried reinstalling itunes, but it still doesn't work. My computer recognises the devices, but itunes doesn't.
Suggestions?

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Next
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

Hello. I updated my iPad yesterday and now, when I try to download a new book on my overdrive app, it closes the whole app and my book does not download. Any suggestions are appreciated.

Hello, after I upgraded to the new iOS 7.0 I can not download books I my overdrive app. Every time I try, it closes the app and the book does not download.
Any help with this is greatly appreciated.

I'm a librarian....this is what we got to help people. I haven't tried it yet myself.
Dear Library Partner,
Apple released iOS 7 yesterday and many of your Apple users may have upgraded their device(s) or will be upgrading in the near future.
When an existing OverDrive Media Console (OMC) user upgrades to iOS 7, the app will fail when trying to open a DRM-protected eBook. New or first time users of OMC are unaffected by this issue.
We are resolving the issue but in the meantime, here are immediate remedies for users:
1) Re-authenticate the app with their existing or a new Adobe ID. Refer to the iOS section of this Help articlefor assistance. (Recommended)
2) Uninstall and re-install OMC which will also require the user to re-authorize with Adobe. IMPORTANT NOTE: A re-install will clear a user's bookshelf, history, and app settings.
Audiobook users won't notice that anything is different unless they attempt to download parts of audiobooks they already downloaded to OMC before upgrading to iOS 7. A user will receive an error message informing them to download the title again.
We encourage you to share this information with your users via email, Facebook or Twitter.
We apologize for the inconvenience.
Regards,
OverDrive's Partner Services"

Ive uninstalled itunes after keep getting an error R6034 code and now when i try to install it again it keeps telling me my Drive C/installer has an error. Can anyone help?

i can't re install itunes keep getting an error come up Drive C/ installer. Can anyone help?

That's a peculiar one to get in the context of a QuickTime uninstall.
Which particular version of QuickTime for Windows are you currently running? (7.7.5, 7.7.4, something earlier?)

My m8120n has been freezing up and now when i try to boot i hear beeps, 2 short 1 long

my m8120n has been freezing up and now when i try to boot i hear beeps, 2 short 1 long.

I had my go out and am experiencing the same problem, have you had any luck solving this issue?

I upgraded my old mac to snow lepord and now when i try to play music in my i tunes it says "file can not be located" but it still lists all of my music

I upgraded my old mac to snow lepord and now when i try to play music in my i tunes it says "file can not be located" but it still lists all of my music

Use Spotlight Search (the magnifying glass on the top right-hand corner of your menu bar) to locate your music files. Then point iTunes to those files.

I downloaded my sons ipod 4g to the new iOS and now when we try to sync it says we have no space, but there is nothing but a few apps on his ipod. I've tried to reset but that didn't help the problem. What can I do?

I downloaded my sons ipod 5g with the latest iOS and now when we try to sync it says we have no space, but there is nothing but a few apps on his ipod and he has plenty of space. The messege says that most of is space is taken up by video but there is no video or music on his ipod right now. I've tried to reset his ipod but that did not help the problem. What can I do?

Did you try to set it up again as new device?
How to back up your data and set up as a new device

I upgraded to Firefox 6 and now when I try to open it, a window says there's already a copy of Firefox open and there can only be one at a time but there is no other copy!

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