I use a gift card and I finished all the redeem steps and they said the email is sent already but I didn't recieve anything so can u resent it please

Apple - Support - iTunes

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I bought an iPhone 4S at a supplier who uses Talkmobile. When I called to port my number to GiffGaff they said the phone did not need to be unlocked even though the guy who sold my husband the phone at the Warehouse place said you did. Now I have an ac

I bought an iPhone 4S at a supplier who uses Talkmobile. When I switched to GiffGaff and asked the Talkmobile people to port my number and the code which they gave me, they told me my iPhone was never locked and did not need to be unlocked. Now my GiffGaff seems to be up and running and my husband can even leave new voicemail messages but I cannot access my phone. Everytime I put the SIM in it says it's not a valid SIM and that I need a supported carrier SIM. To me that sounds like the phone is locked.

My husband (who set this up) is going over to Carphone Warehouse right now. He seemed to think that it was locked. But when we asked the carrier we picked, they said it was not locked so they could not unlock it.
Are all of you answering these questions familiar with the UK carriers? I am from the US but this was bought and serviced in the UK--nothing to do with the US.
Maybe the vendor who sold the phone can/will unlock it for us no problem. I guess I will know in the next 5-6 hours. I have just been without a phone for almost an entire day now and it's very frustrating and I thought someone might have had this exact problem and could answer the question for me outright.
Thanks for everyone's help. Sorry to take up your time.

Whenever I sign into Safari the web page will show black, blue, and white static. What is this? They said it is not a virus, but I am concerned there is something going on with my computer! Any recommendations on how to fix this?

Whenever I sign into safari the webpage will show a static blue, black, and white screen for a few seconds. What is this? They said it was because I needed to update my software, well I have done that and it is still doing it. Any recommendations?

If you cannot use COMMAND+R to boot into the recoveyr partition, see if a SMC and PRAM reset followed by Safe Boot helps:
http://support.apple.com/en-us/HT201295
http://web.archive.org/web/20140711222006/http://support.apple.com/kb/ht1379
http://support.apple.com/en-us/HT201262
If no success, if available, use another Mac and use target disk more to access the HDD in your MBP:
http://support.apple.com/en-us/HT1661
Ciao.

When I open Firefox I get an error saying "Connection was reset". I went through the articles and did what they said for a situation like this but it didn't fix it. However you can help would be most appreciated. Thank you for your time. Tyron

It also says underneath "Connection was reset" "The connection to the server was reset while the page was loading." Despite doing what the articles said to do in this situation it hasn't solved it yet.

HI, and thank you for your reply. I am a bit confused however as I would have thought that once I turned off the engine of my car the transmitter and ipod would be also off???? Is there still power coming into the cigarette lighter when the car is off>????? i have a mercedes c class. The cigarette lighter is still working and the transmitter is still working. Are you saying that by leaving them still plugged in even though the car was idle and not running it still destroyed the hard drive???? Also could this happen if a person leaves it docked in a radio cd player but is not listening to it, is it still charging and could this have burned out the hard drive. (i always left it docked) until i bought the transmitter for the car.
Your thoughts would be much appreciated as obviously I do not want to make the same mistake again.
kind regards

Recycling used iTunes gift cards

I have a used iTunes gift card that I'd like to recycle. It says on the back of the card that it's made of ingeo - a plant based "plastic". I found their website but still don't know if I can just put the used card in with my plastics for recycling.
I love that Apple is using this product - I refuse to purchase gift cards because they are landfill-destined plastic. I'll have to make exceptions for companies like Apple that "go green" in this way. Just wish they promoted the fact moreso on the product and on their website.
Any help confirming how best to dispose of this card would be greatly appreciated.

Ingeo or PLA is compostable at Industrial facilities, not a residential composter.
http://www.natureworksllc.com/faqs.aspx#back
If you attempt to compost this in your backyard, this is what will happen. Now you know, so don't be disappointed when it's still in your backyard in a few years.
http://itstartswithme-danielle.blogspot.com/2011/03/not-so-ingenious.html

I am a US citizen in school in Montreal and I was given a US Apple Store gift card. How can I buy the new iPad using my gift card and with a school discount?

I am a grad student from NYC and at a university in Montreal. I was given a 500$ gift card as a gift to put towards a new ipad. BUT, I apparently cannot use the US gift card in Canada. So, what do I do? I have no time to head back to NYC to get it. I want to order it, but not sure they will ship to montreal...? And was thinking of sending it back to my parents and then have them buy it and mail it to me, but I I think them having to pay tax on this is ridiculous. On top of that, I should be able to garner the ed discount but I dont think the US recognizes Canadian schools in their system and visa versa. SO if I do buy it in the US, I can use my gift card but I can't get the discount. Or if I buy it here in MTL, I can get the discount but I cannot use the gift card..
Can anyone suggest a solution? all bright ideas welcome.

You can only use a gift card in the country it was issued in - no way around that as the Apple Store does NOT offer currency exchange with gift cards.
Nor can you order from the USA online store and ship to any address outside of the USA - again, no way around that as the online stores do NOT ship internationally.
You could send the gift card back to someone in the USA, to use to purchase your item for you, and then once they receive it, they could ship it to you. Canada customs will hold it until they collect any import fees and taxes levied on imported consumer electronics though.
Either that or buy it in Canada with the discount, and use the card later when you get home again.

HT2105 I have an itunes gift card, then found out that I can not use it with my KOBO Ereader. I was wondering if I could let someone else in my family use the balance of my gift card? They have an IPad and they often use Itune Gift Cards to purchase mov

I was given an itunes gift card, then found out that my KOBO Ereader will not accept the itunes gift card. I now have this gift card with a balance on it and would like to give it to my brother (he has an IPAD and uses Itune gift cards all the time). If he was to use my gift card (with my password) would the movie or book that he purchase show up on his devise or would it show up on mine. Thanks for all the help

I'm not sure what you mean. Did you redeem the gift card to your iTunes Store account? If not, just give your brother the gift card and he can redeem it in his own iTunes Store account. If you did redeem the card, then there's no way to transfer the balance from your iTunes Store account to his. He'd have to use your iTunes Store account to make the purchases and sync to his devices.
Regards.

HT201209 I use a Gift card to buy a game and it doesn't work how can I get my money back please help

I used a gift card to buy games and one of them doesn't work how can I get my money back

If the game doesn't work (and you've tried deleting it and re-downloading it via the Purchased tab in the App Store app and you've also tried contacting the app's developer) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card. If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card. If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

Hi judifrom!
I have some links for you that can help shed some light on the subject of gifting through iTunes and Apple IDs. The first can be found in this link:
Gifting - Apple Store (U.S.)
http://store.apple.com/us/help/gifting
and the relevant information in that link can be found right here:
Gift Cards and Certificates are valid for use only in the country in which they were purchased. Only residents of the U.S may redeem gift certificates purchased in the U.S.
You can still help them set up an Apple ID without payment information so that they can download free items through the iTunes store though. The steps for performing that can be found in the following article:
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Thanks for using the Apple Support Communities!
Cheers,
Braden

If I do not have a credit card binded to my Apple ID, will I still be able to redeem and use iTunes gift cards?

If I do not have a credit card binded to my Apple ID, will I still be able to redeem and use iTunes gift cards?

How did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you didn't use those instructions then you will need to enter card details (you should be able to remove them after entering them), or create a new account (and use the instructions on that HT2534 page when creating it).
Creating an account with 'none' :
computer's iTunes : https://discussions.apple.com/message/24321860
iPhone : https://discussions.apple.com/message/24700173

HT201303 last time i bought apps by using visa gift card so iam trying to use the kind of visa gift card and the system is denying the method payment ....any idea how to solve this with my itune account ?

last time i bought apps by using visa gift card so iam trying to use the kind of visa gift card and the system is denying the method payment ....any idea how to solve this with my itune account ?

A few reasons I can think of, but instead of shooting in the dark, lets check with experts who can look at your account.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I am SO mad - made my first app purchase and they never gave me the option for using a gift card. i'm sure they charged my cr card. can I get that straightened out??

So mad - made my 1st app purchase that cost $$ and was not given the option of using my gift card. can I change this or is it a 'done deal' and my cr card will be charged??

You made assumptions about how something fuctions and when you were wrong you come here to rant. Be mad with yourself.
Did you read the back of the card? What does it say?
http://support.apple.com/kb/ht1574

I am trying to purchase albums from the iTunes store and all the website says is that the price has changed. Why can't I just use a gift card/myaccount?

I am trying to purchase albums from the iTunes store and all the website says is that the price has changed. Why can't I just use a gift card/myaccount?

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I just want to know why money was taken out mi bank account,i still have a itunes balence and used a gift card.id love someone 2 call me about this but i never get thru to you

i just want to know why money was taken out mi bank account,i still have a itunes balence and used a gift card.id love someone 2 call me about this but i never get thru to you

This is a User to User Forum... You are not addressing Apple Here...
Suggest you use this link to Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

HT201209 I want to use a gift card to purchase music thru i tunes, have a $15 credit but i am asked to confirm my credit card info. How do I purchase using my $15 credit and not be charged on my credit card?

I want to use a gift card to purchase music thru i tunes, have a $15 credit but i am asked to confirm my credit card info. How do I purchase using my $15 gift card credit and not be charged on my credit card?

Hey,
Even tho iTunes is asking to confirm your credit card details, when you purchase something it will still draw from your iTunes balance first. I think it is just a security check to ensure no one else is using your account.
This happened to me a couple of days ago but i simply conformed my details and entered my card security code then itunes took the payment from my account balance.

I use a gift card and I finished all the redeem steps and they said the email is sent already but I didn't recieve anything so can u resent it please

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