I am SO mad - made my first app purchase and they never gave me the option for using a gift card. i'm sure they charged my cr card. can I get that straightened out??

So mad - made my 1st app purchase that cost $$ and was not given the option of using my gift card. can I change this or is it a 'done deal' and my cr card will be charged??

You made assumptions about how something fuctions and when you were wrong you come here to rant. Be mad with yourself.
Did you read the back of the card? What does it say?
http://support.apple.com/kb/ht1574

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I bought a in app purchase and it never showed in the app and it charged my card can I get a refund

I bought a in app purchase and it never showed in the app and it charged my card can I get a refund

Movies cannot be reloaded (like you can with Tv shows, music, apps) and as such are not stored in your purchase history.
If you had a problem with the download you can contact iTunes
http://www.apple.com/support/itunes/

I have an itunes gift card balance on my account however I want to use my credit card to pay for songs. It automatically uses my balance and doensn't give me the option of using my credit card. In detail how do I change it or must I use my balance first?

I have an itunes gift card balance on my account however I would rather use my credit card to pay for my music downloads. I cannot find an option to choose credit card over my balance, it just automatically uses my gift card balance instead. Is there a way to change this? I have gone to account settings but cannot find a way to do this. Does anyone have any detailed information on how this could be achieved? Is it even possible? Thanks so much in advance!

Sorry, but there's no way to force the iTunes Store to use your credit card. If there's a credit balance available, purchases will be deducted from that first.
Regards.

I made an in app purchase and did not receive it, what do I have to do to fix this?

I made an in app purchase and did not receive it, what do I have to fix this?

To petition for refunds, you need to go to expresslane.apple.com > itunes > itunes store > billing and accounts
I would suggest that you contact the developer of the app to see what exactly you purchased, because itunes store support can get you the refund, but they can't tell you exactly what you purchased. They just handle the money, they don't necessarily dictate what the app's devloper sells

HT4009 I made an In-App Purchase and didn't receive it and I still paid for it what should i do?

I made an In-App Purchase and didn't receive it and I still paid for it what should i do? How should i contact apple to get my money back?

The necessary links/menus you need to navigate to after clicking the Report a Problem link can be a little tricky to find. See
Refunds from the App Store or iTunes Store
You should be good to go with that.

HT5622 I made an in app purchase and the payment did not go through due to lack of funds. Now I am trying to change the payment option (credit card) but it is not accepting it. Please help! thanks in advance.

I made an in app purchase and the payment did not go through due to lack of funds. Now I am trying to change the payment option (credit card) but it is not accepting it.
Please help! thanks in advance.

I am desperate right now. I'm not sure if I got myself into some real trouble since I got the in-app and it works fine, but the purchase did not show up. It usually asks ms if I want to pay 2.99 and I would press "yes," but this time it did not ask and I feel like I got this app without paying for it. please any advice!?

I made an in app purchase and never received what I was supposed to. I contacted the producers of the app and they never got back to me. I then contacted apple and they said they would return my 25$ purchase. I still haven't gotten it. What do I do?

I made an in app purchase and never received what I was supposed to. I contacted the producers of the app and they never got back to me. I then contacted apple and they said they would return my 25$ purchase. I still haven't gotten it. I am starting to feel like I just lost 25 dollars and both companies are sweeping it under the bus. I don't know what to do now. What should I do?!?!

We are users like yourself. You are not speaking to Apple here. We are not able to help. Please call Apple to inquire.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

TS1702 i made an in app purchase and the purchase is listed on my billing statement but the in application purchase is not available within the app?

i made an in app purchase and the purchase is listed on my billing summary but i cannot access the purchase within the app. I have tried deleting the game and reloading the app and the purchase, nothing seems to work.

I've had this with games, I had to contact support via the 'problems with this app' link on the receipt & they refunded my money.

HT4009 I made an in-app purchase and it says I've already purchased this and it hasn't been downloaded. So I click ok and it says, Oops! Your transactiondidn't go through. Please try again. I have tried many times and my credit card has already been cha

I made an in-app purchase and it won't download. It keeps saying I've already purchased this in-app purchase but it hasn't been downloaded. It then say's Oops! Your transaction didn't go through, Please try again! and I have several times. The purchase has already been charged to my credit card on file.

Open the App Store and navigate to purchased, it should show the missing app under Not On This ipad. There should be a small cloud icon you can click on to download it.

I bought a $15 app GTA Vice City a while ago and I just started using it and it doesn't work. I checked all the requirements and my laptop meets all of them. I also have contacted Rockstar Games and they didn't help. Can I get my money back? Its annoying.

I bought a $15 app GTA Vice City a while ago and I just started using it and it doesn't work. I checked all the requirements and my laptop meets all of them. I also have contacted Rockstar Games and they didn't help. Can I get my money back? Its frustruating.

Hi...
Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
But since you are not getting any help from the developer, you can use the email form to contact Apple and ask for a refund > Apple - Support - Mac App Store - Contact Support.
No guarantees.

I purchased an app last night but instead of deducxting the credit from my itunes gift card balance, it charged my credit card instead. Why? (I don't live in Canada)

I purchased an app last night but instead of deducxting the credit from my itunes gift card balance, it charged my credit card instead. Why? (I don't live in Canada)

I've seen this question a dozen times, and nearly every time, the first person to answer assumes it was a gifted purchase. Weird.
Same problem here. Books are going to credit card despite sufficient balance on iTunes credit. Seems to be a common problem.

In my library, under the Artist column only...items are not listed in alpha order. How can I get that to happen?

In my library, under the Artist column only...items are not listed in alpha order. How can I get that to happen?

Same deal as your other thread but with Artist/Sort Artist:
https://discussions.apple.com/message/25561674#25561674
For more info. on how iTunes organizes things see Grouping tracks into albums.
tt2

Just downloaded Mountain Lion and want to remove natural scrolling; I went to system preferences, but I don't have a mouse. How can I get that to open to change the scrolling?

Just downloaded Mountain Lion and want to remove natural scrolling; I went to system preferences, but I don't have a mouse. How can I get that to open to change the scrolling?

Trackpad System Prefs, Scroll & Zoom

I always chose "save & quit" when I close and sometimes all my history is gone when I open Firefox again. Why? It just happened again. Can I get that history back?

I always chose "save & quit" when I close and sometimes all my history is gone when I open Firefox again. Why? It just happened again. Can I get that history back?

You get message "firefox is still running" and computer restart doesn't help you. Try the advice below.
Make sure Firefox isn't running (end firefox.exe process in Task Manager or restart computer)
Find your profile folder
C:\Documents and Settings\USERNAME\Application Data\Mozilla\Firefox\Profiles\xxxxxxxx.default
find file "parent.lock" in it and delete it (the file is empty, its function is to signify to Firefox whether it's already open or not).
Then try to open Firefox again. Will it start or not? What will it say?

HT4009 I am trying to make an in-app purchase, and it will not let the transaction go through after I click "buy." How do I fix this?

I am trying to make an in-app purchase, and it will not let the trasaction go through after I click "buy." How do I fix this?

By 'not letting the transaction go through' you mean ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

I am SO mad - made my first app purchase and they never gave me the option for using a gift card. i'm sure they charged my cr card. can I get that straightened out??

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