I use a Mac, new to lightroom, I purchased the software, and now I cannot get into my develop module because it is telling me that I need to renew my membership ? Lost !!! lost in a dark cold cave of lightroom someone please help me !!
I cannot get into my develop module on lightroom, it is telling me to "please renew my membershipto reactivate the develop module" I do not understand. I bought the software must I pay a membership as well ? Also I do not want to use lightroom mobile and it is trying to sync my photos. I use a MAC
Did you purchased the Full Perpetual License from Adobe for $149.00?, if so then what has happened is that you probably downloaded the Creative Cloud trial version which has now expired.
The license key for the perpetual version will not be accepted to activate the CC version.
Uninstall the existing Lightroom and then download the one available from the link below. The uninstall process will not affect your Catalog, Preferences or personal files but will just remove the application. Install the new download and you license key will be accepted.
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.6
If this is not the situation you face then provide some more details.
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New monitor put on yesterday and now I cannot get into my bank accounts
I bought a new monitor for my desktop computer yesterday (8th Sept) and plugged it in and it seemed OK but then tried to do internet banking and it will not allow me to open either bank site - I tried 2 banks that I use - work and private. It opens the home pages but will not go to internet banking log-in. One bank it opens home page and I click on log-in and it immediately goes to log-out. the other bank will only open on home page and nothing opens.
Then update iPhoto... Run Software Update
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I have an iPhone 4s that i have been using and have alot of new contacts, on my itunes i have registered an old iphone that i dont use i want to sync my contacts from the iPhone 4s but i cannot get past the page where it introduces you to your new iPhone
When you see the old number come up in the suggested choices look for a blue arrow to the right of the Contact. Tap the blue arrow and then tap Remove from Recents.
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Have you tried AirPort Utility it the Utility folder? If so, what was the result?
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Yosemite failed to install now i cannot get into mac pro
yosemite failed to install now i cannot get into mac pro MacBook is 2012 8g ram 750 g hard drive processor i'm not sure I tried disc utilities called for but it would not allow disc repair
Did you purchased the Full Perpetual License from Adobe for $149.00?, if so then what has happened is that you probably downloaded the Creative Cloud trial version which has now expired.
The license key for the perpetual version will not be accepted to activate the CC version.
Uninstall the existing Lightroom and then download the one available from the link below. The uninstall process will not affect your Catalog, Preferences or personal files but will just remove the application. Install the new download and you license key will be accepted.
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.6
If this is not the situation you face then provide some more details. -
I bought a mini mac that was returned to a store; when I try to open iPhoto it tells me I do not own a full copy of the software and prompts me to sign into an applied that is not mine. How do I fix this??
Welcome to the Apple Support Communities
That's a problem that all users of a second-hand Mac released after the OS X Lion launch have. OS X, iPhoto, iMovie and GarageBand are registered to the Apple ID the first owner used to register the computer, so you can't use them legally without repurchasing them. Furthermore, there's a bigger problem: you have to get iPhoto, iMovie and GarageBand on a DVD, because the App Store makes impossible to purchase these applications on a second-hand Mac.
Nothing will happen if they are already installed, but you won't be able to reinstall and update them, so I recommend you to delete them and buy iLife '11 on a DVD to install the applications from there. Also, take note that you can't also reinstall OS X, so if OS X gets damaged, you will have to take your computer to an Apple Store.
Open > About this Mac, and tell us the OS X version you have. If you are using OS X Lion, you can upgrade to Mountain Lion with your Apple ID, so then you will be able to reinstall OS X -
just moved to new home, updated router and new system with Time Warner and now we cannot get the apple any ideas?
Castle15 wrote:
just moved to new home, updated router and new system with Time Warner and now we cannot get the apple any ideas?
Cannot get the Apple.. what?
Model and actual device you are talking about?
Apple covers a pretty huge range.. If you mean extreme.. did you reset it to factory and start over.. that is always necessary when you change a network. You cannot pick up a router from one home and network and plonk it into another and have it work.. aint gonna happen.
You also need to power down any pure cable modem for 20min or so to get it to forget the old MAC address that captured the IP so the Apple ??? has a chance to work. -
I received an Keynote update notice on my Mac Air. I updated and now can not get into my saved keynote docs. I am being asked to upgrade again and purchase the upgrade. Anyone else having this issue?
Try this repair, ensure you complete all the tasks and in the order shown:
1 delete all the iWork applications if you have them, not just Keynote, use Appcleaner from Mac Update to do this, its freeware
2 restart the Mac; Apple menu > restart
3 immediately after the start chime, press the shift key until you see the Apple symbol.
let it fully boot up, it will take longer as the OS is repairing the drive
4 when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive then First Aid tab and click repair disc permissions
5 when complete, restart the Mac normally
6 install Keynote from the Mac App Store
Please report back to let us know if this helped. -
I am trying to connect my Apple TV to an older Panasonic projection TV using an HDMI to a DVI cable to the Digital IN. I cannot get any sound. Can you help?
DVI interface does't allow audio. Is there optical IN from your Panasonic TV? By then you can connect your ATV to Panasonic using optical together. It will work.
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I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.
Hi,
Please refer to the help document below:
Creative Cloud Help | "Renew your subscription" window appears when you launch a Creative Cloud application
Regards,
Sheena -
I had to install a new hard drive on my macbook air and now I am getting unkown error whenever I try to login to itunes. Apple support suggested I reset my password so I did that and still the problem is occuring. Itunes and the app store are working normally on my ipad and iphone. Does anyone know what the problem is. The new disk was installed in France coz I am on holiday there. could there be something I need to change in my settings? I need help urgently as I am trying to finish an assignment and need to be able to access and download from icloud.
Hi Stacey,
Thanks for visiting Apple Support Communities.
You may find the tips in this article helpful with resolving the error you're seeing:
iTunes Store: "An unknown error occurred (-9808)"
http://support.apple.com/kb/TS2753
Best,
Jeremy -
I am having sound issues with the website Pottermore while using Safari 6.1. I once muted the sound and now can't unmute it even though the icon tells me it's unmuted. I can hear samples of audio books in the store section. Any ideas? I have reset Safari. Website works fine on Firefox.
I am having sound issues with the website Pottermore while using Safari 6.1. I once muted the sound and now can't unmute it even though the icon tells me it's unmuted. I can hear samples of audio books in the store section. Any ideas? I have reset Safari. Website works fine on Firefox.
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I installed the new 7.0 on my ipad and now I cannot get my internet connection to work. Any ideas, I have already tried rebooting but no luck. Another useless apple update that doesnt work?
1. Turn router off for 30 seconds and on again.
2. Settings>General>Reset>Reset Network Settings. -
I recently changed my internet service provider and my e mail address. I updated my iTunes account with the new e mail. Now I cannot get updates on my devices, because the login box on each device still contains my old e mail, and I do not know how to change this How can I change this please?
Try tapping on the id in Settings > iTunes & App Stores on your devices (Settings > Store if they aren't on iOS 6+) and then log back in and see if that 'refreshes' the account on them.
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I just purchased harry potter and the deathly hallows digital copy but i just synced my ipod and its not there. i went back to get the copy again and its says the code can only be used once. I dont have the movie and now i cant get it at all. i paid for it when i bought the movie but now i dont own it at all. i feel cheated, somebody please help!
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
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