I used an iCloud back up to initiate my new iPhone 5 and it seems that the new phone is not working properly.

I need some input regarding using an iCloud back up to initiate the new iPhone 5

http://support.apple.com/kb/HT4859

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HT5622 I have just received a new iphone 5s and need to set the Apple ID with my work email. I used my work email on my personal iphone 4s to set up an icloud account and it will not let me use my work email as the Apple ID on my new iphone. What do I do

I have just received a new iphone 5s and need to set the Apple ID with my work email. I used my work email on my personal iphone 4s to set up an icloud account and it will not let me use this email as the Apple ID on my new iphone. As it is a work phone I need to use this email address as my Apple ID. How do I do this?

when you open the app store scroll down to the bottom it will display the apple id currently in use, change it to your normal apple id email

When icloud drive is on on in ios8 and 8.0.2 the keyboard shortcuts do not work.

When iCloud Drive is on on in ios8 and 8.0.2 the keyboard shortcuts do not work.
ANyone found a solution to this?
I Have tried it several times and when tured off iCloud Drive and tested the shortcuts on an email, all was working ok...turning icloud drive on again and again the keyboard shortcuts stoped working. Solutions?

Hi Susana,
I have a similar problem: when updating to iOS 8 my iPhone 5 the shortcuts disappeared and more over the keyboard often gets stuck. When repeatedly turning off iCloud drive the shortcuts are present again and the keyboard works as it should. A factory reset of my iPhone was not successful.
The only "workaround" seems to turn off iCloud drive, however, this is of course no solution at all.
Since reports on keyboard malfunctions are rather rare in this community, I think, you and I are using some special settings or apps which cause this problem.

I have just downloaded Yosemite but I find that Photoshop Elements 11 does not work properly. If I use a tool like a paint brush or spot healer I cannot paint a full stroke?

I have just downloaded Yosemite but I find that Photoshop Elements 11 does not work properly. If I use a tool like a paint brush or spot healer I cannot paint a full stroke does anyone else have this issue or know a solution?

Many thanks that does work. But it now leads to another question is this simply a trackpad issue and if so will it be fixed? I use Elements every day and was thinking I would have to go back to Mavericks.

I just downloaded Firefox 5 and it said that my Yahoo toolbar will not work with it. Is this true? If so I will not use this new version and will switch to another browser if Firefox stops supporting the Yahoo toolbar. Thank you.

I just downloaded Firefox 5 and it said that my Yahoo toolbar will not work with it. Is this true? If so I will not use this new version and will switch to another browser if Firefox stops supporting the Yahoo toolbar. Thank you.

Add-ons contain a range of compatible Firefox versions, and Firefox honors the listed range by disabling the add-on if you are trying to run it on an unlisted version.
I'm sure Yahoo! will update its toolbar eventually, but not every add-on maker supports beta versions of software.

I just got a ipod nano 6th gen, and ive been using it for 2 days, and it seems that the battery just lasts about half a day, on playing 1 to 3 songs in intervals of 1-2 hours. Whats wrong with my ipod?

I just got a ipod nano 6th gen, and ive been using it for 2 days, and it seems that the battery just lasts about half a day, on playing 1 to 3 songs in intervals of 1-2 hours. Whats wrong with my ipod?

Your nano would really have nothing to do with it at that point. It is really something between iTunes and whatever server out there on the internet that it is trying to connect to for the update.
Try posting this one in the iTunes forum, they might have a solution for you.
i

TS2755 I living in Israel using Hot Mobile an 3.9G network, transferred my old number from another carrier and for some reason the imessage / face-time not working anymore even restore not helped, it stuck on "waiting for activation" please help

when i try to active the imessage or facetime it typing "Waiting for activation" and stuck like this.
when i go to setting > phone > i see the correct number.
i think i read the whole google already trying resolving this issue tried everything, even restored my phone and actived the new sim using itunes.
but still not working same error.
the NEW sim of HOT MOBILE gave me a temporary number which worked fine its was 053-xxxxxx
after somthing the transfer like 24 later hours they transfered my old number from another carrier witch is 054-xxxxxx
and now not working.
called my carrier and they has no idea how to fix that.
they told me contact apple.
P L E A S E H E L P. . .

Hi guys,
I keep getting "waiting for activation" on my iMessage. I can only send/receive iMessage from my email address, NOT my phone number.
I have done all kind of fixing suggestions that I can find online, but nothing works so far.
- Date & time set as automatic (I don't know why this matter, but mine was already set as automatic from the begining)
- Reset network setting
- Changing the DNS to 8.8.8.8.
- Restore to factory setting (from back up & as new iPhone)
- Turning on/off iMessage & facetime
- Sign out/in of apple ID
- Change location from apple ID
- Hard reset/reboot
And many others.
...me too. I'm in Portugal having the same issue!! Hopefuly Apple will give us a solution, shortly...

KEYBOARD BACK LIGHT for a brand new P55T-A5202, not working

hi could any one assist on this I just bought a P55T-A5202 laptop which has backlit feature, I have tried to turn it on but it doesnt seem to work. I have enable a keyboard function key to show in the monitor everytime I enable the back light, pressing FN +Z and it shows Back light ON, OFF and timer .. but the keyboard back light never turns ON. does anyone have any idea.. perhaps the BIOS. everything else is working OK

I have a p55t-a5202 that has a backlit keyboard. I purchased it used about a week ago. Initially the keyboard's backlight didn't work. I simply powered down, the up again, and it began to work. However, I can't toggle it off and on with the Fn + Z key. Any thoughts? I have upgraded all drivers including the Fn key driver for the touch pad and keyboard. I can toggle the touchpad on and off, but not the keyboard's backlite. Also, I have noticed the following about the keyboard: 1. On the top row of keys, the upper functions only are illuminated. The lower functions (F1, F2, ........ Pause) are not. Is this normal?2. I also noticed that the Fn key, and the spacebar do not illuminate. Is this normal?

I upgraded to version 9 from version 8. The following items do not work properly - menu, home page, navigation bar, wheel click. I backed up to version 8, and none of this stuff works right. How do I fix this?

When I open Firefox, the bookmark menu is a little tab in the upper left corner. If I go to view and un-click bookmark menu and then view, click it, the standard menu bar shows up. The Back and Forward buttons don't work. The navigation window does not show the URL of the current page. When opening, the home page does not come up. The wheel click works on the bookmark bar, but not within a page. The menu (file, edit, etc) does not work after the first page. Version 8 worked well. When I upgraded to version 9, all this trouble started. I backed up to version 8, but the problem persists.

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox

I use to purchase music on apple store and it seems that the Album Koffi Olomide title Loi ( Sigle realease) is not the one i know. Please check it

Greetings!
I use to feed my ipad with Itune store music and i passed across album of artist Koffi Olomide which is title Loi ( Single release). I konw the album, but it appears that in the Itune store the songs are not for the very artist. Please check and let us know about the proper album. Regards.

We are fellow users here and can't check anything that you can't. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

HT4910 I have 2 lines and on 1 of the main phone I went to settings then storage & backup automatically it showed how much space i have which was not allot and it also showed the other line storage space. I click on manage storage and it used to show both

I was told that I have 14.9 gb of space on my phone when my total is 15gb. I was adviced to free storage and to click on settings and manage my storage by either purchase more or turning off or deleting some of the back ups. When I went in to settings then to icloud it usually would of showed me both phone storage memory and when I started going down my list and turning off some of the apps from back ups of certain app all of a sudden I couldnt no longer see my phone storage memory or my account name for that matter. Now I only see the other line username and storage space that the other phone has.
What can I do? I used to see the list of all the apps I have on icloud and now its empty and it tells me I have available 13.4 gb available.
Please advice. Thank you
Patricia

I cannot find this 300GB "Backup" in the Finder, only in the Storage info when I check "About This Mac".
You are probably using Time Machine to backup your MacBook Pro, right? Then the additional 300 GB could be local Time Machine snapshots. Time Machine will write the hourly backups to the free space on your hard disk, if the backup drive is temporarily not connected. You do not see these local backups in the Finder, and MacOS will delete them, when you make a regular backup to Time Machine, or when you need the space for other data.
See Pondini's page for more explanation: What are Local Snapshots? http://pondini.org/TM/FAQ.html
I have restarted my computer, but the information remains the same. How do I reclaim the use of the 300GB? Why is it showing up as "Backups" when it used to indicate "Photos"? Are my photos safe on the external drive?
You have tested the library on the external drive, and so your photos are save there.
The local TimeMachine snapshot probably now contains a backup of the moved library. Try, if connecting your Time Machine drive will reduce the size of your local Time Machine snapshots.

I want to buy an ipad mini Wifi Cellular and use it in Central Asia,so there are two models: A1454 and A1455,what is the difference?

I want to buy an ipad mini Wifi Cellular and use it in Central Asia,so there are two models: A1454 and A1455,what is the difference?

Either will work fine in Central Asia as loge ad the carries support GSM (almost all do).
One of the iPads will only work with the AT&T GSM) network if you are in the USA and the Other with the Virizon network (uses CDMA, not GSM/SIM) if you are in the USA

HT4859 iCloud backed up my iPad at 3:00 pm yesterday. After that I inadvertently deleted an app called Good Reader with a significant amount of data. Good reader is now missing from my iPad, but appears on my iCloud account. How do I get it back?

ICloud backed up my iPad yesterday at 3:00 pm. After that I inadvertently deleted an app called Good Reader which contained a lot of data. iCloud still shows the app, how do I get it back to my iPad?

Welcome to the Apple Community.
To recover completely you'd need to restore from a back up that contained the app data. Alternatively you can just restore the app by redownloading it.
You can re-download content purchased from the app store using the purchased option which is revealed by tapping the updates option at the bottom of the screen of the App store app on your iOS device.

When I send emails using my iPad, recipients are telling me that I am sending them blank emails. I've had some of them forward the emails back to me so I can take a look and it seems that my message is actually there but the text is white...

When I send emails using my iPad, some recipients are telling me that I am sending them blank emails. I've had some of them forward the emails back to me so I can take a look and it seems that my message is actually there but the text is white. Interestingly enough, I was a Windows user just a few months ago and I was on the receiving end of this same problem with someone who was sending emails from her iPhone. I don't believe it is happening every time but if it happens even once it's a problem. Any idea what's going on?

Oddly enough, having reported the problem it appears to have fixed itself. There may be some combination swipe gesture that triggers it is all I can think because I suddenly manged to zoom my display x3 by double tapping three fingers. Took me a while to sort this out but then when I got back home I could suddenly see all my emails again. Bizarre!

TS4139 I had 2 MobileMe email addresses, but only went thru ICloud process with one (my main address). Now the secondary address is not working with iCloud. Did I have to go thru the process with both addresses? Can I get that address back?

I had 2 MobileMe email addresses, but only went thru iCloud process with one (my main address). Now the secondary address is not working with iCloud. Did I have to go thru the process with each address? Can I still get that secondary address to work with iCloud?

It was totally separate. I just now went back to a previous email from Apple to that secondary address which urged me to transition to iCloud. I followed the link and it prompted me thru the process and the address is now able to send/receive emails. Thanks.

I used an iCloud back up to initiate my new iPhone 5 and it seems that the new phone is not working properly.

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