I've followed the directions on the Mozilla site, but my Sync is still not working.

Could it be that my school district security is preventing this?

That is also true yes, but unfortunately not the case - I have 3 other computers that can access the internet. But, I have read somewhere they say you must check the security settings of your router - so I will do that and see if the problem might be there.
Thanks for all your efforts to help me guys - appreciate it!

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HT1386 I cannot get apps I purchased now sitting on my pc onto my iphone. They were there before I upgraded to 6.0.1. I backed them up on my pc and I can see the apps are all there. But after syncing they still don't appear on my phone.

I cannot get apps I purchased now sitting on my pc onto my iphone. They were there before I upgraded to 6.0.1. I backed them up on my pc and I can see the apps are all there. But after syncing they still don't appear on my phone.

You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

I'm unable to make payment for creative cloud monthly plan. It says there is some problem processing the payment. I tried with three different cards. Still not working

I'm unable to make payment for creative cloud monthly plan. It says there is some problem processing the payment. I tried with three different cards. Still not working

"Some problem" is really not much information
Some links that may help
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
-wrong email https://forums.adobe.com/thread/1446019

After updating to Firefox 4, it will not open. I end the Firefox processes in Task Manager per trouble shooting procedures; still not working. Removed and re-installed. No go.

Can I revert to an older version? I tried all your published trouble shooting procedures to no avail to get Firefox 4 to open. When I try to run it, there is a process running in the Task Manager but no task or program actually opens.
I never had any problems with previous versions.

There are various causes for this error, see [[Firefox is already running but is not responding]] for details.

HP printer and Firefox 4.0.1 not talking....prints from Explorer fine..help, I have reset the printer in config and updated all plugins...still not working. I want to use firefox but can't if I can not get this issue solved.

I have tried the obvious....CP and made sure the correct printer was selected and it wasn't set to print to file. I then did the about:config and reset the printer. I have also updated all the plugins with none of the solutions working.
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See [/questions/805889]

My phone keeps crashing during calls. i reset holding down the refresh and power buttons simultaneously but now even that is not working.

hello all. i need help and hoping come advice can be offered: this is the second day in a row that my iphone 4 has crashed while i was on a call. without warning the display goes black and neither the refresh button nor the power button will bring it back to life. i held both buttons down simultaneously and that rectified the problem for one day, but now the phone is not responding to any measure. fully charged battery. any advice???

basics from the manual are restart, reset, restore (first from backup, then as NEW). Have these been tried?

I am using the Adobe Acrobat Reader on a mac and I followed all the directions to copy an image but when I press paste only half of the image appears or it appears as an empty square. What can I do to fix this?

I am using the Adobe Acrobat Reader on a mac and I followed all the directions to copy an image but when I press paste only half of the image appears or it appears as an empty square. What can I do to fix this?

Hello,
I would like to inform you that not all the browsers and online PDF readers support copying text from a PDF. If you have opened the PDF online, please download PDF file to your computer and then open the file in Adobe Reader.
Please share a screenshot if the issue still persists.
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Nakul

While having a perfectly running iTunes and all programs associated, I was notified of the iTunes 10.4 upgrade. After following typical directions, I have had nothing but trouble. First "iTunesHelper was not installed correctly. Please reinstall iTunes. E

While having a perfectly running iTunes and all programs associated, I was notified of the iTunes 10.4 upgrade. After following typical directions, I have had nothing but trouble. First “iTunesHelper was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 5)” occurred. Following directions found at https://discussions.apple.com/message/15087646#15087646, I now get the following “iTunes.exe - System Error The program can't start because AVFoundationCF.dll is still missing from your computer. Try reinstalling the program to fix this problem.”, Along with “iTunesHelper was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126)” I am running Win 7 Ultimate 64 bit on HP TouchSmart tx2-1275dx. I was one week away from buying an iPad but not if this is what I have to deal with. Please help

I actually managed to resolve this on my own by downloading iTunes from the Apple website and reinstalling iTunes that way. Here's the link: http://www.apple.com/itunes/download/ That should fix your problem. Good luck!

HT201317 I have a PC with Windows Vista but I cannot find my photo stream anywhere. I followed the directions on the FAQ but it led me nowhere. What do I do?

I have a PC with Windows Vista but I cannot find my photo stream anywhere. I followed the directions on the FAQ but it led me nowhere. What do I do?

Well I linked to an article produced and hosted by Apple so I suppose if they have an issue with it the would have to spank themselves
In addition the US Supreme Court has ruled that making a copy of a DVD for personal use or as a backup is perfectly legal, we've been doing that with CDs for as long as it has been possible, same for video tapes.
What is illegal is breaking any DRM protection on the media (this holds true for all media not just DVDs) and actually even this is a bit murky. What is definitely illegal is to sell software to break DRM. However if you write your own DRM breaking software and use it to make personal copies or backups the law gets real gray.
So again as long as there is no DRM involved its OK, with DRM you're best to leave it alone.
regards

Hi everyone, I forgat my icloud password, apple says: (Email has been sent. When you receive your sign in information, follow the directions in the email to reset your password. Email has been sent.), but I do not recive Email yet.

hi everyone, I forgat my icloud password, apple says: (Email has been sent. When you receive your sign in information, follow the directions in the email to reset your password. Email has been sent.), but I do not recive Email yet.

Check your junk mail folder just in case.

I trying to cancel the adobe illustrator CC monthly plan. I followed the direction of the web site but there's no cancel icon in the plan management page.

I trying to cancel the adobe illustrator CC monthly plan. I followed the direction of the web site but there's no cancel icon in the plan management page. I am paying more than 30 USD for several months for what I not using.what should i do?Creative Cloud Download & Install

Moving this discussion to the Adobe Creative Cloud forum.
Ssy10101 if you are unable to cancel your membership then please contact our support team directly at Contact Customer Care.

HT4623 When I updated my iPhone 4 A1332 to ios 5.x following the directions above, the majority of my purchased apps were erased. What's up with this?

When I updated the ios on my iPhone 4 A1332 to ios 5.1.1 following the directions form the Apple site, the majority of my apps were erased. What's up with this?

Did you fail to make sure that all of your apps were in itunes on your computer before updating?

HT203200 I followed the directions on the trouble shooting page and I still get error -50 when I try to download music!!

I have 3 songs that error -50 when downloading after I purcheased. I followed the directions on the troubleshooting pages, but it did not work. Any suggestions??

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in theSpecific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

HT5625 I cannot send a text thru iMessage. I followed the directions over and over again but can't make it work. Also how can I find out all the apple ids I may have.

I cannot send a text thru iMessage. I followed the directions over and over again but can't make it work. Also how can I find out all the apple ids I may have.

A wet phone is out of warranty. This is considered user damage. Even if you were able to get it to start now, the chances of it working for long are slim. I suggest going to Apple and see about an OOW replacement. One for the iPhone 4 is only $149USD and it would come with a short warranty. It is a refurbished device and you would not be worried about encountering additional problems.

How do I set the direction of the sync?

How do I set the direction of the sync? I recall from days past that there was a window that let you choose whether to "upload" the info from your computer or "download" the info from the .MAC account. In this case I am trying to import my address book from the .MAC server. What are the new steps in 10.4? or where can this sync direction window be found?
-todd

Under Mac OS X 10.4 and later, the synchronization of information with .Mac is no longer the responsibility of iSync, but is instead controlled through a preference pane in the System Preferences application.
A forum dedicated to .Mac Sync is located here:
http://discussions.apple.com/forum.jspa?forumID=957
Assuming that your machine is registered with .Mac and currently able to synchronize data bidirectionally, this is how you reset your data:
• launch System Preferences
• select the .Mac preference pane
• press the Advanced tab
• press the Reset Sync Data… button
• choose one or all registered data categories from the drop down Replace: menu
• pick a data flow direction (by default, it is set to FROM .Mac TO your computer)
• press the Replace button

I've followed the directions on the Mozilla site, but my Sync is still not working.

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