I've got 2 phones an iphone 3gs and i updated it to an ios 6 also an android phone since updating my iphone 3gs to ios 6 it wont let me add vpn configuration or set up internet tethering/ personal hotspot or portable wi-fi

I've got 2 phones an iphone 3gs i updated it to an ios 6 also an android phone since updating my iphone 3gs to ios 6 it wont let me connect or add vpn configuration or set up internet tethering/ portable hotspot or portable wi-fi but i have no problems connecting or adding my android phone to tethering or portable hotspot

http://support.apple.com/kb/HT4517
http://support.apple.com/kb/TS2756
if those two links don't help then contact your phone carrier.

Similar Messages

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    Option will be available if
    Your mobile carrier supports tethering/personal hotspot.
    Also, your data plan with your carrier should include a tethering option.

  • I recently got an iphone 5S and my songs not purchased from iTunes are grayed out (phone only) and are skipped past when playing them through my iPhone.

    I recently got an iphone 5S and my songs not purchased from iTunes are grayed out (phone only) and are skipped past when playing them through my iPhone. i have tried the following:
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    2) Erased phone and restored from back up
    3) Erased phone and started as a new iPhone
    4) Reformated the music files in my library that weren't playing
    5) Deleted songs from iPhone and computer and re-imported CDs
    6) Tried to redownload my COMPLETE MUSIC LIBRARY from iCloud.
    7) I have also turned it off and turned it back on several times
    8) I tried syncing through my macbook (only moved partial songs to it to see if it would even work).
    9) I have tried to get Siri to play them, did not work.
    10) All music does play fine on my iPod Touch 3rd (iOS6 i think) gen and iTunes on Mac and PC
    11)  I added a CD to my roommates iTunes and it plays on their iPhone 5S but not mine.
    After all of these things it is now WORSE!!!  My iTunes purchased songs are now experiencing the same issue along with some (not all) of the original music files that were skipping and grayed out.  My conclusion is i have no clue at this point!  I have done everything i have found online in EVERY discussion, i have spent over 60 hours trying to get this to work and i am asking myself, i bought this product why am having to fix this when it worked just fine on my iPod touch (3rd Gen) and iPod Classic!!!!  PLEASE APPLE FIX THIS ISSUE FOR US!!!! 

    I had this problem too after i upgdatd to OS X Mavericks... only the songs on my iphone 5s that i purchased from itunes would play.
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  • HT201412 i have an iphone 4s and it just turned off and wouldnt turn back on until i got home and plugged it in to the mains. however it wont connect to my carrier and wont let me turn wifi on or use the internet. all my data is still in place, please HEL

    i have an iphone 4s and it just turned off and wouldnt turn back on until i got home and plugged it in to the mains. however it wont connect to my carrier and wont let me turn wifi on or use the internet. all my data is still in place. however when i disconnect from the charger it switches straight off immediately. it also just flashes up the apple icon (on 10 seconds, off 10 seconds.......) when i connect to either car charger or computer. it also resets itself every single time i turn it back on using the mains charger. please help me understand what is happening to my phone
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    Kris (bulzy_23)

    Sounds like a hardware failure.
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  • I just bought an iPhone 4s and synched it yesterday.  I backed up the old phone (a 3GS), then restored all that to the 4S.  It generally worked well, except it truncated all SMS messages after October 20.  Can I get the new messages on the new phone?

    I just bought an iPhone 4s and synched it yesterday.  I backed up the old phone (a 3GS), then restored all those files to the 4S.  It generally worked well, except all SMS messages after October 20 were not there.  How do I get the newest messages from the old phone on the new phone?  (I wouldn't mind getting ALL the SMS messages...)
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    Basics from the manual are restrt, reset, restore.
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  • I had my iphone 3GS  and then upgraded to 6.1.3. Now the phone is in a loop and reboots everytime the Apple logo comes up. I held teh home power and connected to itunes to retore, but it won't restore. any ideas?

    I had my iphone 3GS  and then upgraded to 6.1.3. Now the phone is in a loop and reboots everytime the Apple logo comes up. I held teh home power and connected to itunes to retore, but it won't restore. any ideas?

    Hey harikrishnandhk,
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    http://support.apple.com/kb/HT1808
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  • How to use iPhone USB tethering / Personal Hotspot without iTunes

    I have a corporate laptop so didn't want to install the whole of iTunes to enable USB tethering / Personal Hotspot.
    Here's how you can enable USB tethering / Personal Hotspot without installing iTunes.
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    - AppleMobileDeviceSupport.msi
    For 64 bit systems:
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    - AppleMobileDeviceSupport6464.msi
    Note: If you don't have either winRAR or 7zip you can do the following instead:
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    3. Before continuing, ensure your iphone is not connected to the computer. Then, install AppleApplicationSupport.msi (or AppleApplicationSupport64.msi for 64 bit machine)
    4. Install AppleMobileDeviceSupport.msi (or AppleMobileDevice6464.msi)
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        Hi kveille,
    Using the personal hotspot can become tricky as there are three different options available. Based on your details, it sounds like you've been trying the option to connect using WiFi on your computer and iPad. We have the steps needed for iOS 6 to activate and use WiFi so I encourage to use these exact steps to get it to work http://bit.ly/SFLD2b. You will need to check that the MacBook Pro is setup to pick up the network the right way. Check by following http://bit.ly/PJkOWZ. Step 9 demonstrates how to find the network name that you can look for on your computer. Try these steps and keep us posted to the status of the connection.
    Thank you,
    MariaC_VZW
    Please follow us on Twitter @VZWSupport

  • Hopefully someone can help.... I have an Iphone 5 and want to create a music video playlist on my phone so then i can play through my apple tv... but when i make a playlist in itunes and try to add it over to my iphone it wont let me sync the playlist...?

    Hopefully someone can help.... I have an Iphone 5 and want to create a music video playlist on my phone so then i can play through my apple tv... but when i make a playlist in itunes and try to add it over to my iphone it wont let me sync the playlist...? I have already added the music videos to my iphone so that is not the problem.... i cant seem to figure out how to make a playlist for them... IE: to make the videos play consecutively in the order i want without stopping after each video and gong back to the list.... this is what i have had to resort to make it work....what i want to do....is be able to make a playlist of videos on my iphone 5....take my apple tv to friends houses and with wifi....set up apple tv and play videos at the party and not have to stand by with the remote and find a new video to play stopping the music between the songs/videos....very annoying....and have spent over 4 hours one day and an hour and a half today on the phone today with a sr. advisor with apple and they have no clue.... this seems sooooo simple.... please somebody that really knows how to do this....i will be indebted forever...............
    Mike

    Thank you for replying.    Yes I deleted the old email address..   

  • How do I set up my WlFi Personal Hotspot?

    Apple
    How do I set up my WlFi Personal Hotspot?

    I don't understand your question. It makes no sense.
    If you want to set up your personal hot spot on your iPhone simply call Verizon wireless and have them add the feature. It is $30 for 2 GB of data.
    However certain Verizon plans have the hotspot feature included with your cellular plan. Call 1-800-922-0204 or *611 and ask customer service.
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    Good Luck

  • What is the difference between the passcode on my iPhone 5 and a password?  I am locked out of my phone.

    What is the difference between the passcode on my iPhone 5 and a password?  I am locked out of my phone.

    Not entirely sure what you are asking, but a passcode to unlock an iOS device is normally 4 digits long (so is a 4 digit code), though you can make it alphanumeric and longer (so effectively becomes a password).
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  • HT5085 Hi there,  i'm new to the iPHONE community and please can someone tell me how to backup my phone to iCLOUD. How do i connect with wi-fi. Must i buy a wi-fi connetion or what.Thank you kind regards

    Hi there,  i'm new to the iPHONE community and please can someone tell me how to backup my phone to iCLOUD. How do i connect with wi-fi. Must i buy a wi-fi connetion or what.Thank you kind regards

    Do you have a wi-fi network in your home ? If you do then you should be able to connect your phone to it via Settings > Wi-Fi on your phone - that should show any networks that are available, and tapping on the network that you want to use (and typing in its password if it's password protected) should connect the phone to it. If you don't have a wi-fi network then yes, you will need wifi router in your home, which is connected to the internet (e.g. via your phone line) to be able to back up your phone to iCloud.
    Connecting to wifi : http://support.apple.com/kb/HT5569 (the screenshots on that page are from iOS 7, but they should be similar on iOS 6)
    iCloud backup and storage overview : http://support.apple.com/kb/PH12519
    You can also backup your phone to your computer's iTunes : http://support.apple.com/kb/HT1766

  • I downgrad my iphone from ios5 to ios 4.3.3 and after restoring the ios 4.3.3 i fixed all itunes error but after that my i phone screen turned off and the apple logo didnt shows up any more what ever i did my iphone model 4 gsm

    i downgrad my iphone from ios5 to ios 4.3.3 and after restoring the ios 4.3.3 i fixed all itunes error but after that my i phone screen turned off and the apple logo didnt shows up any more what ever i did my iphone model 4 gsm and fyi  i try all the ways to turn it on but it didnt sucsses

    roaminggnome 
      thanks for helping but i didnt know that is the downgrade is forbidden  and i ask for help and u didnt help me so i just want to thank u for telling me that is the downgrade is forbidden >>> but now i didnt have i phone any more so thank u so much again >>>> 

  • I updated my IOS on my iPhone 4S and it locked up.  I had to restore my phone and now iTunes will not go past the setup your phone screen even though the phone as been restored.  How do I get iTunes to go past this screen so I can sync my phone again?

    I updated my IOS on my iPhone 4S and it locked up.  I had to restore my phone and now iTunes will not go past the setup your phone screen even though the phone as been restored.  How do I get iTunes to go past this screen so I can sync my phone again?

    Depending on what iPhone you have when you get to the connect to wifi you should be able to activate your device over cellular data. Try doing a hard reset by holding the home circle button an power button until an apple pops up and the  go through the setup again and when you get to the wifi part a option should be setup with cellular data iPhone 4 and above should give this option sometimes doesn't like showing up that's why u have to do a hard reset first

  • TS4036 I upgraded to an Iphone 5 and open  new Icloud account, I then backed up my phone on my brothers Mac Pro, I now want to restore my info to my phone and I get a message that says not enough  space. What do I do

    I upgraded to an Iphone 5 and open  new Icloud account, I then backed up my phone on my brothers Mac Pro, I now want to restore my info to my phone and I get a message that says not enough  space. What do I do

    Delete all back ups on MacBook and create new back up. Restart his MB and attempt to restore again. Do not forget to erase your iphone 5 before restore.

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    I have a iPhone 4 and I use a hotmail email account. Recently it's not been notifying me of me of emails. I've checked notification settings all set to get them but when you look at overview of notifications the email ones not shown like other apps do? Can anyone help its driving me mad?

    I had the same issue.  I just went to the Apple Store today to talk to someone about it.  They had me delete the account and then add it back in.  It's been working fine ever since!

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