I've got HPePrint App on my ipad, when I touch the photos icon the App closes, HP can't help, has anyone got an ideas for a solution?

I've got HPePrint App on my ipad, when I touch the photos icon the App closes, HP can't help, has anyone got an ideas for a solution?

Yes, you should get an email if somebody replies to a thread you started or one to which you posted. I did; that's how I knew you had replied. Check up at the top of the right column of this thread. In the "Actions" box you should find "Stop email notifications" if you are subscribed to this thread.
One step you didn't list among HP's suggestions is a compound action: delete the app, reset the iPad (by holding down the home and start buttons together for ten seconds), then reinstall the app and test it. If it still falls over, I would say the HP app has not kept up with iOS changes and needs updating -- OR your iPad has developed some persistent internal corruption in its photo storage that only the HP app trips over (in which case, the app still needs updating, but it's going to be much harder for HP to determine how).

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