I´ve just changed my apple id password, and when trying to use Facetime, after having entered such new password, it won´t fullfill the calls, nor can I receive incoming calls, it simply gets disconnected. What do I do??
I´ve just changed my apple id password, and when trying to use Facetime, after having entered such new password, it won´t fullfill the calls, nor can I receive incoming calls, it simply gets disconnected. What do I do??
iOS: Troubleshooting FaceTime
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Similar Messages
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I can't remember the answers to my Apple ID security questions.
1 Reply Latest reply : by alexbird I have I money in my apple I'd and when tried to purchase Apps asking me two security question but I am not remember the answer so I need your helpHello there, Subhi.sa.
Just wanted to second Niel's recommendation. Additionally this Knowledge Base article also provides some steps you can take yourself if you don't remember your security questions:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email addresssign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID passwordcontact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
Thanks for reaching out to us on the Apple Support Communities.
Cheers,
Pedro D. -
i changed my apple id email and when i sign into iCloud on my phone it still comes up with the old email and my password isn't working for it?
Try going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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Hi, I just created an apple Id account and someone has already used it to buy ibooks! Help, looks like my account has been hacked!
Received an email:
our Apple ID, xxxxxx, was just used to download iBooks from the App Store on a computer or device that had not previously been associated with that Apple ID.
If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
If you did not initiate this download, we recommend that you go toiforgot.apple.com to change your password, then see Apple ID: Security and your Apple ID for further assistance.
Regards,
Apple -
my friend took my phone and tried to guess my password to unlock it, and he locked me out of my phone for a minute, but when it unlocked and i tried to use my phone all of my apps, photos, all my data had been deleted. how can i get them back?
As Ocean20 say, your only shot at recovering the photos and data is to restore from a backup (with iTunes if you took the backup with iTunes, through iCloud if you took the backup through iCloud).
The erasure is to prevent your data from falling into the hands of somebody who takes your phone and eventually guesses your password. If you feel that the inconvenience caused by this feature and your friend outweighs the trouble that somebody could cause if they got possession of your contacts and other data, you can change this behaviour.
Settings > General > Passcode Lock > Erase Data > OFF -
Hi all since updating to ios 6 when trying to use facetime I keep getting connection lost and no ringing tone has Apple got a fix for this issue
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Cheers, Tom -
We have purchased a movie via Apple TV (2) and its taking too long to load, so we want to watch movie on Itunes on the computer but can't find rented movies on the MAC iTunes
Movies rented on Apple TV aren't transferable to another device. If its taking awhile to load then its an issue with your network.
What is your speed via speedtest.net
1080p requires 8mbps
720p needs 6mbps
You can change to SD in settings
Interference can cause issues, verify via istumbler or netstumbler
Should be using ISPs DNS (settings - network - DNS should be automatic) -
i just made my apple id today abut when i tried to install a app from my iphone it didn't work it just said '' this apple id has not yet been used before in itunes store'' i hope u can help me ...thx
If you haven't already created an account in the app store:
Scroll down to the bottom of the FEATURED page touch APPLE ID and CREATE ACCOUNT
If you have already created an account in the app store:
First of all, double check you're spelling the password right.
If you're sure it's not the password, scroll down to the bottom of the FEATURED page in the App Store on your iPhone, touch APPLE ID: and then VIEW ACCOUNT and make sure you have the correct card details and billing address on your account.
Also, connect your iPhone to your computer, then log in to the iTunes store in iTunes on your computer and check all your details. After you've updated your details sync your iPhone.
If you still can't get it to work, book an appointment with a genius at your nearest Apple Store. They should be able to solve whatever the problem is. -
When trying to use icloud storage. On my Imac!
A message says i need to delete emailmessages. But the indicator says. There is gb's enough! What to do?
I have tried to delete as much messages from my various email accounts. But still I can't store anything more than is in storage now. (wich is very little KB's)
My storage account is 25 GB's
But I can't use it for my Ipad en Iphone?
Do I have to buy seperate GB in the Icloud foor my 3 devices?
please help
Marc Pleijsier
HollandClick here.
(73432) -
op system windows 7+sp1
You can usually find the imported IE Favorites in a folder ("From Internet Explorer") at the bottom of the Bookmarks Menu folder (Bookmarks > Organize Bookmarks).
If you can't find them in the "From Internet Explorer" folder then try this:
* Export the favorites in IE to an HTML file (bookmarks.html): File > Import and Export
* Import the HTML file in Firefox: Bookmarks > Organize Bookmarks > Import & Backup > Import HTML: From File
See also:
* http://kb.mozillazine.org/Import_bookmarks ("Import from another browser" and "Import from file") -
Is there any reason why my apple id and password allow log in to App Store but say password invalid when trying to activate Facetime - I thought that Id and password were the same for all functions ?
try the steps in this article:
http://support.apple.com/kb/TS4268 -
I forgot my Apple ID password. and I tried to rest it but I don't get a reset email to change the password. What do I need to do to return the account. (I need the specified account because I bought apps with it.)
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
I can connect to iTunes on apple TV, but get "invalid I.d. Or password" message when trying to connect with iPad or iPhone. What the...?
Hi Boscoboi,
Welcome to the Support Communities!
You may need to check the settings for your iTunes Store on the iPad and iPhone.
Sign out of the iTunes account, restart the device and sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
If these basic steps don't resolve your issue, then follow the advice in this article for connectivity issues with iTunes:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
- Judy -
I just verified my Apple user ID and password but certain updates won't download (gives me the signal that I'm incorrect). I keep changing it, verifying but not all applications let me proceed. So I can't download itunes software updates or update my iphone even though I have just verified my info. I know others that have this problem but can't get support to resolve it.
Hi mpellichero,
Thanks for visiting Apple Support Communities.
The steps in this article can help if you are being asked for the password to your previous Apple ID:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Best Regards,
Jeremy -
My boyfriend knew my apple id and my password and when we broke up he changed it and he changed my alternate e-mail address so i cannot restore it. The problem is that my iPhone activation is linked to iCloud. What can i do? I have old password and old alternate e-mail.
Take it and its purchase receipt to a physical Apple Store and/or click here and contact Apple's Account Security team.
(124839)
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