I've just purchased Adobe Collage but access to Google images isn't functioning. Please help.
W
Hi Will
Sorry for the problem you are facing. Just wanted to know somethings to allow us to help you better.
- Are you getting any error message on doing the search?
- Is some other search like YouTube or Flickr working for you?
- Does you device have access to the internet?
Thanks
Ali
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What happens when you convert to excel?
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I just purchased Adobe Photoshop Elements 13 but my PC is not recognizing my CDRom and I cannot download the program. I tried copying the files on the program disc to my hard drive but get a message the installer will not work. I have the redemption code and serial numbers. Can I download the program online somewhere? If I download a trial version for instance will it allow me to enter my serial number and use it for the full program?
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
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Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I just purchased Adobe Photoshop Elements 13 for a Mac and trying to install. I am at the point to enter the serial number but it won't take letters. What do I do and where do I go for help?
If the code you are trying to enter has letters then you are not looking at a serial number. A serial number only contains numbers - 6 sets of 4 numbers.
Find your serial number quickly
You might be dealing with a redemption code. This is especially so if you purchased it from a store or the like.
Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html -
I just purchased Adobe Acrobat XI Pro, but installation didn't work. At the last step said that it'd fund an error. Any idea? How i can contact Adobe support? I have a new Macbook Pro Yosemitte ..
Hi Francis,
Could you please let me know how have you been trying to install Acrobat?
Please ensure that you are signed in as admin and antivirus software is disabled at the time when you install.
Regards,
Anubha -
Hello, I just purchase Adobe Premier elements 12. I installed it but the only problem is when I try to open "new project" it tells me I have to put my password in and username for the first seven days of installation, but when I do that the project never opens, it just has the loading bar loading and then it stops, so I have no idea wat the problem is, please help
new project help
What computer operating system is your Premiere Elements running on?
Have you gone through the typical drills of
1. Latest version of QuickTime installed on your computer with Premiere Elements?
2. Running program from User Account with Administrative Privileges as well as from Run As Administrator applied to the desktop icon
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3. Does problem exist with and without the antivirus and firewall(s) disabled?
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ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
Please review and consider the above and then we can decide what next which might include trying to open
the program directly from the .exe files. (If Windows 7, 8, or 8.1 64 bit, Local Disk C\Program Files\Adobe\
Adobe Premiere Elements 12\ and in the Adobe Premiere Elements 12 Folder are the Adobe Premiere Elements 12.exe
and Adobe Premiere Elements.exe files. Double click the Adobe Premiere Elements .exe file to try to open the project.)
We will watching for your results.
ATR -
I just purchased Adobe Lightroom 5 and can't activate it after installing it on my computer because the product box doesn't contain a 24 digit S/N serial number but an 8 digit PNB number. I contacted the vendor and they told me to seek help via the Adobe help lines. Does anyone have a solution?
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Hi,
Please try with different browser.
If error still occurs do let me know.
Regards,
Florence -
Hello, someone please help me. I don't know why on line tech support is unavailable.
I just purchased Adobe Export PDF in an attempt to be able to export documents from .pdf to Ms. Word. I have a PC. When I open the document in .pdf my name appears in the top right hand corner. When I click on it and select export to Ms. Word, I get nothing. Can someone instruct me on how to do this?Hi dorisw,
Are you trying to export your files via Reader or the ExportPDF web interface at https://cloud.acrobat.com?
If you're using the web interface, please clear the browser cache, and then log back in to the URL I supplied above. Then, you can follow the steps in this document to convert your files: Getting Started with ExportPDF | Adobe Community
Let us know how it goes!
Best,
Sara -
I Just bought Adobe story but when I press sign in there appears an ST logo with a spinning @bar that has been on my screen for hours
Can you please try the following?
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Now log into story wait for some time to see if this resolves your issue or not
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I purchased adobe acrobat but every time I try to open it I get a message saying trial has expired.
Acrobate downloaded successfully. no problem there. but it won't open. only gives me the error message that trial has expired and do I want to buy it. i already bought it so... i'm stuck. I have tried shutting everything down and starting again (twice) still the same error. tried re-downloading. no help. any ideas?Is it giving you any option to sign in or license this software. If yes click on sign in/License this software to proceed further and activate it. If it is perpetual license activate by entering your serial key and signing in and if it is a subscription then just sign in with your Adobe it an dit will get activated.
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I Just purchased Adobe Acrobat DC, Everytime I try to install I get the same Error We've encountered the following issues, The server is not responding currently. Please try after some time (Errors Code: 207) I've rebooted twice, and I get the same error, any immediate solutions? I need answer now (Disabled Vet who can't physically stay online), anyone?
I was not aware that the Administrator account was active on Win 8.1. On Win 7 it is inactive and has to be activated to use. For activation on Win 7 I always have to look it up on the web. There are just a few steps needed, but you may indeed have the Administrator account active. For the TEMP folder, you can simply empty it (often some files do not like to delete). The cleanup can be done with various software like CCleaner. You can also just go to the Windows\TEMP folder (I think this works in Win 8.1) and delete the files and folders found there (C:\Windows\Temp). Sometimes there is a temp folder under your user account that may be used for such files and that one could be cleaned too (C:\Users\Administrator\AppData\Local\Temp). I am not sure which one Adobe uses. The issue with the temp folders is that they are limited in size as I understand it. It may be someone else has a better suggestion, but if the administrator and anti-virus suggestions did not help, this is my next recommendation.
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Just purchased Adobe photoshop elements 12 & Adobe premiere elements 12 combo.
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Barbara,
same problem here. Cant install EL 12. Prem 12 is oke. Even the database is changed to 12 by Pr 12 from El 8.
No operating probl. Windows 7.
A File is missing cant start El. Premiere works and even media from the catal. is to get.
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Please do. Thanks. -
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http://www.adobe.com/products/photoshop-lightroom/buying-guide.html
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