I want to cancel my subscription,  I just signed up and the conversion did not work like I wanted.  Please cancel asap.  thank you

I want to cancel my membership ASAP, this conversion did not work and I want a refund.  How can I do this.
Stan

Hi estans66,
I have been cancelled your subscription on 13 Oct,2014.
It takes 7 business days in refund processing.
You can contact our chat support :http://helpx.adobe.com/x-productkb/global/service-b.html
Regards,
Florence

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