I want to delete 4.o entirely, but I get message saying I must reboot to complete a previous upgrade: clicking restart results in perpetual hang, Any solutions?
Windows XP. Mozilla update says I successfully downloaded 4.0.
Add or Remove Programs list says I have 3.6.3
After I delete what I have, I hope to get a clean download of 4.0.
Thanks
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 20.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
*Help > Troubleshooting Information > Profile Directory: Show Folder
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
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