I want to file a complaint for store service

I recently had a very bad store service at Verizon Tysons Corner in Mclean, VA.
Address for the store is:
8078 Tysons Corner Ctr
Mc Lean, Virginia 22102
It was the worst service I've ever been thourgh, the sales person and the store manager were very rude and not professional about product/service/plan at all, I wonder how can I file a complaint? I can provide the names of those 2 persons and the detailed experience in later conversations. Thanks!

This is definitely not the experience we want our long time and loyal customers to have. It's truly saddening to hear of your recent interaction. Please provide the associates name(s) so I may assist with submitting feedback. Thank you for your time.
YosefT_VZW
Follow us on Twitter @VZWSupport

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I want to writte C# code for 503 Service Unavailable error to web application page immediate close connection any page loaded

Here is a ticket regarding our current client web application ( Image data add, edit , delete in folder with form data in MSSQL Database) that using code c#, web form, ajax, VS2008, MSSQL Server2008 , it appears that there is an error where the HTTP
503 error occurs.
. Below is a conversation with Host Server support assistant.Can you take a look at it?
Ben (support) - Hi
Customer - We're having an issue with our windows host
Ben (support) - What's the issue?
Customer - 503 errors
Ben (support) - I am not getting any 503 errors on your site, is there a specific url to duplicate the error?
Customer - no, it comes and goes without any change Customer - could you have access to any logs ?
Ben (support) - Error logs are only available on Linux shared hosting, however with this error it may be related to you reaching your concurrent connections
Ben (support) - You can review more about this at the link \
Customer - probably yes - how can we troubleshoot ?
Ben (support) - http://support.godaddy.com/help/article/3206/how-many-visitors-can-view-my-site-at-once
Ben (support) - This is something you need to review your code and databases to make sure they are closing the connections in a timely manner
Customer - we're low traffic, this is an image DB to show our product details to our customers
Customer - ahhhh, so we could have straying sessions ?
Ben (support) - Correct Customer - any way you could check if it's the case ?
Customer - because it was working previously
Ben (support) - We already know that's the case as you stated the 503 errors don't happen all the time if it were issue on the server the the 503 would stay.
Customer - so our 2/3 max concurrent users can max out the 200 sessions
Customer - correct ?
Customer - is there a timeout ?
Ben (support) - no that's not a time out concurrent connections are a little different then sessions and or connections. Lets say for an example you have 5 images on your site and 5 7 users come to your site this is not 7 concurrent connections but 35. They
do close after awhile hence why the 503 error comes and goes. You can have these connections close sooner using code but this is something you have to research using your favorite search engine
Customer - thank you so much
Customer - I'm surprised that this just started a few weeks ago when we haven't changed anything for months
Customer - any changes from your side ? lowering of the value maybe ?
Customer - I'm trying to understand what I can report as a significant change
Ben (support) - We haven't touched that limit in years
Ben (support) - This could just be more users to your site than normal or even more images
Customer - I was thinking that could be it indeed
Customer - so I need to research how to quickly close connections when not needed
Ben (support) - Correctly
Ben (support) - correct
Customer - thanks !!
Ben (support) - Your welcome
Analysis :
The link provided tells us : All Plesk accounts are limited to 200 simultaneous visitors.
From what Ben (support) says and a little extra research, if those aren't visitors but connections then it's quite easy to max out, especially if the connections aren't closed when finished using. I'd suggest forwarding this to Kasem to see what he thinks.
Cheers,
Customer

Hi Md,
Thank you for posting in the MSDN forum.
>>
I want to writte C# code for 503 Service Unavailable error to web application page immediate close connection any page loaded.
Since
Visual Studio General Forum which discuss VS IDE issue, I am afraid that you post the issue in an incorrect forum.
To help you find the correct forum, would you mind letting us know more information about this issue? Which kind of web app you develop using C# language? Is it an ASP.NET Web Application?
If yes, I suggest you could post the issue directly on
ASP.NET forum, it would better support your issue.
Thanks for your understanding.
Best Regards,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click HERE to participate the survey.

File a complaint, poor customer service

I have been a loyal customer with Verizon since before 2005. I have two wireless plans with seven phones, home phone, dsl, two business line and Verizon will not take care of my service correctly. I am very disappointed.
In July 2011, I purchased two new phones(Droid 3) at a Verizon Store and was given incorrect information about several issues related to the new phones and the current phones (Droid X) being transfered to other phone lines. The specific problem I have a complaint about is at the time of purchase, I requested the new phones (Droid 3) as well as the phones (Droid X) transfered to other lines to have insurance on all four phones.
Currently one of my Droid X phones can not be used related to on/off button not functioning. I have been informed they did not set up the insurance as requested. The phone is still under manufacture warranty but I may have to pay $299.00 to replace this phone. I tried to explain I requested insurance. I was informed there is nothing they can do. I asked to speak to a manager. Kat or Cat came on the phone line.
The situation was explained again. The manager Kat told me I was being dishonest and asking for insurance fraud. I was insaulted. I am a very honest person and she has no right to speak to me this was. I need to make this clear. Everyone else I spoke to was just doing their job, no one else was rude. During this phone call, I spoke to three people.
I tried calling back to file a complaint. I spoke to another customer service rep. She said, She understood and took my complaint. She was going to try to resolve the problem, put me on hold, then returned to the phone right away and said she was not able to do anything.
My problem still exists. Phone is not working and I am paying for service I am not happy with. I don't understand how they expect me to pay for a Verizon employee making a mistake. I would rather pay the penalties to cancel contracts and switch providers. Very unhappy. Unfortunately, my new Droid 3 is having problems too.

mmissymouse wrote:
I purchased 2 new Droid 3, transfered the 2 older Droid X to other lines. Yes, I did have insurance on the Droid X phones originally. From the day I purchased the phones. They forgot to put it back on when they transfered them and it was added to the new phones. Or at least I hope so. I need to check that also. I do not know how Verizon handles their insurance and am unsure of whether or not insurance will transfer along with a phone to a new line. So whether or not they forgot to add it back on or don't allow it to transfer, I do not know. Sorry, I missed that you had purchased (2)new phones.
As far as noticing, my bill is very long and I missed it. Did you notice how many items are in my bills and how many product I purchase?Since this is a customer to customer forum and I cannot see your bill, NO, I did not notice how many items are in your bills and how many products you purchase. As to MY bill, I check it to make sure I am getting billed for what I am supposed to get billed for and not getting billed for something I do not want.
I went online and looked at the receipts/documents sent to me on this phone and they did not even send me a letter. So as far as there records show, i did not even changed anything. I was sent one for the other phone I transfered.
Any other questions...........

How do I file a complaint about the service I received from Verizon and if I file a complaint, will anything really change?

I was considering changing service carriers for two of my children on our Verizon plan. The plan was extremely expensive and my two high school aged children had very old slide phones (one wouldn't even receive calls anymore!) I had another carrier that was much more reasonable for what they needed and they were both able to get smart phones for $100. I called Verizon over the holidays to check if the phones were under contract. The customer service representative asked what I was thinking about doing. I was very honest and told my plan. I was then told by the representative that the phones were not under contract. I switched my children to the new carrier only to receive a $428 bill for early termination of contract!!!!
When I called back, I was told by the new representative that I did receive correct information. Apparently, I did not ask the "correct" question. The "correct" question would have been, "Are the LINES under contract? (not the phones!) Now, I am trying to file a complaint and have no idea where to find the area for the complaint! Please help!

AmberF
If I port back, I have to take away the two smartphones that I gave my high school children for Christmas. (Sorry kids, Mom is sending back your Christmas gifts because Verizon did not give me the correct information regarding our plan! You get to go back to your 6 year old slide phone, which doesn't receive calls, and your 3 year old slide phone, that doesn't make calls!) Also, if I port back, the best that you can give me is $30/month on these phones unless I purchase new phones from you!
I have decided to write Verizon a letter of complaint. I am willing to concede that maybe I did not use proper terminology when requesting information regarding my plan. I did, however, inform the customer service representative of what I was trying to accomplish and she should have been more upfront with me. I am looking for some type of compromise from Verizon. I just received my Verizon bill and it is $817.58!!!! While this will create a very difficult month for my family financially, I am going to pay the bill in the hopes that Verizon will issue me some type of credit for their part in this debacle!
If I do not receive some type of compromise from Verizon, I now know when the contracts for all my other lines (5 at home and 5 for our business) will no longer be under contract. If Verizon cares so little about their customers that they refuse to admit that they might be somewhat at fault, they will no longer have my business. I will regret this decision, because except for a few minor problems, Verizon has usually been easy to work with. I consider this a major issue. I was trying to be prudent and check the terms of my contract before I made any changes and I don't feel Verizon was honest with their answers.
AmberF, if you can make some sort of financial compromise happen, I will be very happy to thank you! As I stated, $817.58 Verizon bill is going to make February and potentially March very difficult months for my family.

Single file custom logging for portal service in 7.31

Hello Experts,
I have a portal service.
The service writes sensitive data to the DB and therefore I need tracing mechanism.
Until now I've used a custom txt file but now I want to use the SAP J2EE logging infrastructure (for performance, identifying user sessions etc...)
Since the severity of the messages will be set to 'info' I don't want to write the log entries to 'defaultTrace.trc', I want to write it to a custom file.
I'm aware of 'ForceSingleTraceFile' parameter but where can I set the logging properties? (in older portals I could use logger.xml in my portal component project and set a custom log file but as far as I understand 'logger.xml' is not supported anymore and its parameters are ignored).
Where can I find the documentation for setting logging properties for portal service in 7.31?
J2EE/Portal version is 7.31 SP7.
Regards,
Omri

hi omri,
please have a look at this documentation (SpecificDestinationLogControllers - http://help.sap.com/saphelp_nw73ehp1/helpdata/de/2b/09343e32ff1033e10000000a114084/frameset.htm)
regards,
christian

I would like to file a complaint for one of your store

To Whom It May Concern, I am very disappointed of the
service which I received at your local store. I walked into Springfield PA location
today Sunday November 9, 2014 to purchase memory card. I was greeted by your manager;
I expressed why I was there. For some reason she could not comprehend what I
wanted. She proceeded to say if you want memory card, we do not transfer your
old files into the new card. I asked how I can have this done without losing
the information; she told me I have to go home and transfer my old files into
the computer and transfer it back to the new memory card.
I asked I have had this done here prior to my visit today
and she mentioned “WE DON’T HAVE ANY WAY TO DO THAT” You need to go to staples
and have them help you if you don’t know how to do it. All the time she had an impolite
approach, she walked behind the desk and would not look into my eyes as she
answered me. I have purchase many phones
and accessories from this location for years. I expressed I am walking out of
here and you will lose me as a customer at this location, and she replied by
saying “that is your decision”.
Her actions has driven me to take my business away from this
location, I will express my feelings to my friends, family and I will post this
experience online so that no one has to encounter what I did.
Who can I reach out and express my experience?

Thank you for taking the time to let us know about your experience, Springfield@19064. I would be happy to forward this information in order to help prevent something like this from happening again.
To be certain, was this at the 130 S. State Rd. location?
The stores do have limited availability to transfer items as they have in the past because many of the tasks are self serve now.
You can even go to support.vzw.com and type in transfer to SD card (along with your make/model phone) to get the steps. This really helps many customers.
ex. transfer to SD card Note 4
I do help this helps and feel horribly about your experience.
TamaraH_VZW
Follow us on Twitter @VZWSupport

How to file the complaint for GEEK SQUAD installation for car remote and alarm security ?

My name is Benny. I want to install the remote start and alarm in My 2015 Toyota Highlander. before I make an appointment. I go to Bestbuy store and make sure it's compatible with the Viper Responder LC3 5706V 2-Way Remote Start and Security System. Bestbuy print out the document everything say is compatible with my vehicle. and then I make an Appointment on July 31, 2015, 01:00 PM 4 Hrs162 SANTILLI HWY EVERETT MA Confirmation Number: VRJF2718. it is the lady help me to install it. she say it take 4 to 5 hours to finish. I said I wait here at Bestbuy out there until finish installation. After more than 5 hours. I come in the Bestbuy mobile installation there. and the lady tell me my car is broke fuse link. The vehicle will not start. and also she said she did not touch anything. I ask why the fuse is broke if you did not touch anything. she said the fuse broke all the time. It is normal. My car less than 1400 miles. just like new. My all family use Toyota. 6 year never broke the engine fuse. She try to tell me the fuse link broke is not because the installation process. She try to tell is not her responsibility. She said already call Woburn Toyota repair on Monday. I m so worry about my car. I take the subway to Wellington station and walk to Bestbuy on the next day. and then she tell me the car has to tow to Woburn Toyota to repair. on August 4. I went to Bestbuy with my friends. We talk to the Geek Squad manager I think his name is Jason. He tell me the car can fix and pick up today about 1PM, I called Woburn Toyota and they tell me pick up my car. after pick up my car. I have to go back to Bestbuy finish the remaining installation because the viper already installed in my car. About 2:30PM. Tom said it take about 20 to 30 minutes to program the key. after Program the key. It has problem to start the engine. Sometime the engine start only a few seconds it shut it down. He don't know how to program the key, the key has the code has to match the car. Tom keep try and try to start the engine until the car battery is dead. and then use the jump starter to charge the battery. and keep try and try. I don't remember how many time he try to start the engine. it make me very scare. I ask Tom many time about the compatible. He said yes. about 6PM. I talk to the manager, I said do you think will tow my car again. He tell me to talk to Tom. I told Tom I have to use my car tomorrow for work. I paid to much for the cab. And then he take out the Vipers. Wednesday 4:40am in the morning. I drive for my job. I found out the automatic light is not on. it has other issue. The Auto switch is on, but the automatic light is not on. me and my friends went to Bestbuy again and talk to manager. First He said is not my responsibility. You already pick up the car. I m telling you. no one will know the automatic sensor will broke if not drive at night or dark place. I have my KDLINKS X1 FULL HD WIDE ANGLE CAR DASHBOARD CAMCORER WITH GPS install in my car. The installation day is July 31. All drive load recorded. July 31. I drive my friends to China town and get in the Tunnel and then go back to Bestbuy get in the tunnel again. It show the light automatic on. No any problem when I drop on Bestbuy. I have alot Evidence prove. No one touch my new car. Only Geek Squad. I lost money because the Viper Responder LC3 5706V already used. It can't return it. Also I lost time. wait long time in Bestbuy, 4 hours job it take 5 days. I have no car to use. I have to paid the cab for my job. I have to drive my car to Woburn Toyota to see what is broke on 08/7/2015. After 5 hours long wait. The Toyota said Tom forgot to connect the wire. They said the first time broke the big fuse link and tow to Toyota repair. It is the big problem. It broke because they start the engine more than hundred time. I know because I took the chair and wait inside the second time with Tom. He try to start my engine between 5 second. I know what is troubleshooting. but if you try to start the engine 3 time and not work. You will know is sometime wrong. You have to find out the problem and maybe get help. Not just keep try to start the engine on the remote. I tell Tom even you try thousand time. it could be the same. I know I complaint the first time when they broke my car big fuse. but please don't treat my car like that. I want to ask you. if you take your car there for installation. You wait there more than 5 hours and your new car is broke by them. and you have no car to use for your job. Are you happy about that. Second time he said only take 30 minutes to program the key. It take me wait there 5 hours. He forgot connect the wire. If you don't believe, you can call Woburn Toyota. Everyone know Bestbuy broke my 2015 Toyota Highlander. Bestbuy should reimburse my lost. I lost time and money. The Viper I can't return to other retail store because it used by your company. It fail to install and broke my car. I try to call Geek squad 18004335778 two times and talk to different people. they just hand up my phone after I tell my stories. They never give me the solution. and I know I post the message here may not helpful. I will keep try other way to tell my stories to other if Bestbuy not give me the solution. My phone numbers is {removed per forum guidelines}.

Thanks your reply. I mean no one know my feeling. except if the new car is your. If Geek Squad can't install it. Just let me know and go. right? I ask many time? Are you ok to finish? He said yes. First time fail after 5 hours long wait and tow my car to Toyota repair. Second time said only take 20 to 30 minutes to program the key. but fail again after about 4 hours 30 minutes long wait and head light is not automatic turn on at night. I have to take a day off drive to Toyota repair. My time is money. wait there more than 10 hours and done nothing. 5 days no car and take the subway Bus and long walk. How do I feel? I m the customer. if without the customer. How you get pay? Geek Squad use my remote start and alarm and I can't return it. I loss time and money. My new car has a repair record. That is what Bestbuy want to do for the customer. Geek Squad work for Bestbuy. right? You are not just loss one customer. You will loss more and more than the remote start alarm cost. Bestbuy will not know? How come just 200$ remote start alarm and the 50$ module. Bestbuy don't want to reimburse. I m not tell you to pay me 5 days for rental car. why don't just want a happy ending? Bestbuy is big company. I m very small. 250$ it cost Bestbuy nothing. You can't let the customer loss money because you. right?

How can i file a complaint about the service i received from a licenced apple store?

i would really like to contact apple officials outside the store in order discuss very bad service i received...

hi dmachine,
it is called the icentre i am on the small island of malta (middle of med. sea) this is the store website: http://www.icentre.com.mt/icentre/
it is an official apple store, to be honest i would rather go over the store manager although i did not even bother trying to speak with him/her.
i will deff try contacting the US numbers over skype, hope it works!
thanks a lot!

How can I file a complaint about customer service and billing

I Changed from AT&T as they didn't offer service where I now reside and ever since March of 2014 it takes about two to three calls to get my billing corrected. And then they have me on the phone for about two hours about the same issue. They have corrected my bill a fee times for their fault. Now I have come to the end of a long battle only to find out they want to charge me a disconnection fee that shouldn't have even taken place. I sent back a phone before the 24 or 15 days that one has to send it back. A phone that was never used and that every month they seemed to remove those charges. Now after 6 months they finally said that I have to pay the disconnection fee. I am so disgusted with customer service as they always make it seem that there is no one else to speak to. This issue should have been resolved months ago and now they are trying to charge me a fee. When their Texas office received the phone I nt back and didnt put on the account when they received it. Yet every month they seem to resolve the issue and say sorry. I spoke to a supervisor who said I have reviewed your account inn two minutes and decided that he wasn't able to do anything with my account and that charge was valid but prior to this everyone would remove the charge and apologize for e inconvenience, now they just want me to pay the disconnection fee we'll it is not happening and I would like to speak to someone about this. I emailed John bianchi to see if they could help me get this corrected. My biggest frustration that I have not had with AT&T before was so many calls for something so simple and not be able to get answers or them just make it seem as they are always right. My bill since I started has not been consistent and that is frustrating. It is has become a joke in a my family about what my bill will be this month. I have a total of five lines with Verizon and if the opportunity came to go back to a different carrier I wouldn't hesitate to change over.

@BobbyS_VZW can this person look at this complaint. @bobbys_vzw Kathleen KBG

Is there a place I can file a complaint about your service?

Ever since I got my new phone (out of necessity as my last one broke) I've gotten nothing but misinformation from the store level to the call center level. I've been a Verizon customer for over 10 years and I do not appreciate the way I am being treated. I, unfortunately, just restarted my contract but I will gladly look into one of the other phone companies that offer to buy the contract out the second my account is up to date.
I'll try to make this short but when I bought my phone(yes, from a Verizon store not a retailer) I was told by the salesperson in the store that I could pay for some of the phone then and have the rest put on my bill. I then asked could I make payments on it they said yes just call customer service(first piece of misinformation) If I knew then that that wasn't true I would have purchased a cheaper phone.
When I called to arrange payment lo and behold I couldn't...because my bill wasn't past due. I was on the phone for 30 min trying to figure out why someone who has a past due bill gets preferential treatment over someone trying to call before hand to prevent a delinquent account. Ok, whatever, I paid what I could on the due date, was assured that as long as I called after it went past due I could make payment arrangements. Called today to make a payment plan and find out that to Verizon making a payment plan mean to post date a check. I assumed it meant that it would break the payment over a few months. (which, by the way, Verizon used to do some years ago.) Now I'm in danger of losing my phone services if it's not paid in full by the 7th.
I'll have it paid but I'm truly annoyed at all the misinformation verizon employees dole out on a daily basis.

I'm sorry you feel you have been mistreated fedu2396. We do our best to make sure you have the option to make payment arrangements when you're past due so that your services are not suspended. If you're not past due, there is no reason for us to make payment arrangements. Our system won't allow us to make the arrangements on a current account. Also, did you get a receipt for your purchase? Did it state the entire amount was charged to your bill? I'm sorry the information given to you was not fully explained in detail. Please let us know if you have any other concerns. I hope you stay with our family.
KinquanaH_VZW
Follow us on Twitter @vzwsupport.

How can I file a complaint about an employee who has been messing with me on purpose (on trades)?

Hello. What's the best way to file a complaint against an employee who basically tried to ruin all game trades for me?
She just stands there in the customer service section doing nothing, she paces back and forth while customers are waiting, and she only takes calls to avoid talking to customers in person. She messes up trades on purpose.
I had a problem with a trade-in once with an awful supervisor and I called the Executive Resolution Team and the lady on the line just told me that they would call the store to hear the "other side" of the story. Honestly, I just told her what happened.
I went in there for a trade-in earlier that day and the woman taking my trade refused to enter my phone number for my bonus. She flat out refused it five or six times. It was insane. I explained to her how the system works and she called her supervisor. The supervisor acted like I was trying to steal the bonus even though I paid for the subscription. I politely explained to her how it works and I told her all the things that came with the subscription. I told her that all they need to do is input my number in the correct space and it should apply automatically.
She didn't believe me but she said that I could get a discount higher than what I asked to get as the bonus and I told her that it was actually lower because it was due to the base. She said it's fine and I said that I wasn't planning to buy anything that day. I just wanted to clear some space and get some credit in case there was a decent online sale later that week. She said that she could only give me a discount on something and I said, "Then can I get an Amazon card?" and she said something like "Go get it."
I came back with the card and she gives me a discount lower than what she said she would give me, but it's still a little bit higher than my bonus, so I let it go.
I went home and I had dinner and I got some more games ready and I went back to the store. A different lady was there and she got through most of my trade faster than the woman who kept refusing to enter my number for my bonus. She also couldn't get the bonus to work and she gave up on the first try so she calls a supervisor. I just wanted to sweep up all my games and run because I knew that she was calling the same supervisor, but I stood there because I didn't do anything wrong.
At this point, the woman who keeps giving me trouble in my recent trips there appears and like always, she's doing nothing. Anyway, let's just call this woman L. The supervisor is K. K walked back behind the counter and she says something like, "You again? No. You're not doing this again." I say, "Doing what?" I feel insulted but I tell her that all they need to do is enter my number in the correct place for Gamer's Club Unlocked. L heard this but she just turned around like she didn't hear anything and she's busy. She did this because she's the one who got the registration card for Gamer's Club Unlocked for me. Back when she did that, she mentioned that she was from the Gaming Department. She knew that I was right but she let the supervisor get aggressive with me.
K kept threatening to cancel my trade. I kept trying to reason with her. All she needed to do was her job. I told her how to figure it out. She kept repeating, "I will cancel it." I said, "cancel it." She canceled it and she had this egomaniac look on her face like, "I won."
I take my games and I look back and L is pacing back and forth like a beheaded chicken.
Anyway, for the Titanfall promo, I go into the store and I want to trade two copies of Call of Duty Ghosts and a copy of Thief. I got a copy of Ghosts from a friend who was busier than me. I was very busy those few days, so I went on the last day after classes. I have evening classes, so I got there near closing time. L rejected one of my copies of Ghosts and I asked her why and she said it was store policy even though it's not. She just cost me $11 or something because of the non-promo and promo difference.
She insisted on doing the Thief and Ghosts trades separatetly for no reason even though I insisted that she do them together so she will only need to enter GCU once and I only need to sign twice and I get one gift card. She's just acting like a jerk, so I said, "whatever". She asked me for my number for the GCU bonus after I tell her about it. It's input and it's in the right place. It was done on the first try. She finished the Ghosts trade and I signed everything but she wouldn't give me my gift card. She started the second trade and she asked me for my number and she input it. I signed the pad and as I'm signing the paper that should be correct because she asked me for my number, I notice that my bonus is missing and I strike out the signature. I told her and she already knew. She was just shocked that I struck out the signature. She said that there was no prompt for it. She obviously lied. She asked me for my number and she input it. I told her, "You should have said something." She just took a relaxed pose and she told me that it's already tendered so she can't undo it. I told her that it's not final until I sign the final paper. I knew that I was pushing my luck because it was the last day and it was near closing time, but I kept telling her that she could fix it.
She just wanted me to cave at that point, so she says that she will go ask a supervisor about it and she just walked into a room and she walked out in a few seconds saying the same thing. She just pretended to ask about it. She said that I can call the customer service line and get the bonus added. I signed it and she gave me the two cards. Oh, and when she left to "ask a supervisor", she took the card that was already legally mine with her. I had two cards, so I wanted to combine them. I took them to the register with a minute or two to spare and it turned out that they could not be combined because they were store credit cards and not gift cards, like it states on the website.
So I want to file a complaint against her now and I want to get the bonus she took from me. What's the best way to do that?

Hello r555,
Thank you for being a My Best Buy member, and thank you for visiting our forum. I am very sorry to hear that it has not always been easy for you to receive your Gamers Club Unlocked bonus when trading in games. I'll be happy to talk to you about your experience.
I get the impression you are quite familiar with the trade-in process and how the bonus is applied, and it is disappointing to hear that a store associate wouldn't attempt to complete that process. I will be sending you a private message so we can get some more specific information regarding which store you were at as well as the trade in question where you did not receive the bonus. Please watch for a message from me shortly.
Sincerely,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

Anyone know who I can file a complaint with about customer service agents giving wrong information

I am a fairly new customer with Verizion and I have been having THEEE WORST time with simply cashing in on a offer that was offered to me! I want to file a complaint on the representatives that have sent me into the store on blank missions and also about the store representatives that did not help or show any empthathy what so ever. I am to the point of cancellation at the price of $700.00 for two lines of service but I will pay. This is how disapointed I am with my service. I came over from SPRINT under the impression I would at the very least have better CUSTOMER SERVICE if not BETTER PHONE SERVICE. This has not been the case and no one at VERIZION TAKES OWNERSHIP. I am in Human Resources/ CUSTOMER SATISFACTION at (removed) and I am also on the Board of Directors for (removed) and if any of these things would have gone down with my reps they would be reprimanded. I am completely disguested with the miscommunication I have experianced as well as how the leadership staff has handled this situation. I am problably going back to SPRINT and paying the cancellation fee with VW due to dissatisfactio if things do not start to look up.
Private info removed to protect privacy.
Message was edited by: Admin Moderator

mzkwht13 - You'll need to send a Follow request (located in the upper right-hand corner on their page) to AntonioC_VZW that they'll have to accept. They, in turn, will need to send you a Follow request that you'll have to accept. Once you both are Following each other, then you can send them a Direct Message.
How To: Direct Message

Very insulted. How to file a complaint against a bestbuy manager?

I went to the Pasadena store on Foothill to purchase a tablet today, and while I was there, I inquired about the 10% student discount. After speaking to several employees who were unable to answer my question, I was directed to the manager, Matt, who informed me that I had to provide proof of enrollment.
When I tried to log in to my school account on a nearby tablet, the internet connection kept failing, so the manager told me to try logging in on an iMac instead. As I walked by him to the Mac section of the store, I heard him say, under his breath, to another employee "If it's not too difficult for you."
Once logged in, I turned to another employee who had been helping me before and told him that the manager’s comment was extremely rude and that I wanted to file a complaint. The employee acknowledged that the manager’s comment was inappropriate but simply replied with, "Oh, I didn't say that. He is my supervisor... so," implying that nothing could or would be done to hold the manager accountable. To add fuel to the fire, the manager came back and gave me attitude about applying the discount, even though I had provided proof as requested.
I find it completely unacceptable and insulting that a Best Buy store manager made such rude comments about me. I can only speculate whether he said those comments because of my age, gender, race, or some other factor, but either way, a comment such as the one he made has no place in a retail setting, especially from the mouth of a store manager.
It is disconcerting to me that even an employee would say that nothing could be done even if I filed a complaint. How can Best Buy not hold its store managers and employees accountable for the way they treat and speak to customers? Regretfully, I will never return to that Best Buy store and am considering never stepping foot into a Best Buy again. Hopefully, you can take this information and use it to provide a better customer experience.

Hello ahu,
I was very shocked and disappointed to read about your experience at the Pasadena store. This does not in any way approach the kind of stellar level of service to which we aspire! There is never a circumstance where it is appropriate or acceptable for our store representatives or managers to be anything but respectful when you visit our stores. I'd like to offer my personal apology for your having had to endure such unprofessional behavior.
Despite the poor performance of the manager in question, were you able to get the information you needed and complete the purchase that you intended to make? Did you happen to note the first name of the manager? In any event, I will be forwarding your remarks to the store's general manager so that he or she is aware of what occurred and can take the necessary steps to ensure that it doesn't happen again and that your next visit to this store provides for a better experience.
I'm very grateful that you brought your situation to my attention.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

Best practices for search service in a sharepont farm

Hi
in a sharepoint web application there is many BI dashboards are deployed and also we have plan to
configure enterprise search for this application.
in our sharepoint 2010 farm we have
2 application server s
2 WFE servers
here one application server is running
c.a + webanalytics service and itself is a domain controller
second application server is for only running secure store service+ Performance point service only
1 - here if we run search server service in second application server can any issues to BI performance and
2 - its best practice to run Performance point service and search service in one server
3 -also is it best practice to run search service in a such a application server where already other services running
and where we have only one share point web application need to be crawled and indexed with below crawl schedule.
here we only run full crawl per week and incremental crawl at midnight daily
adil

Hi adil,
Based on your description, you want to know the best practices for search service in a SharePoint farm.
Different farms have different search topologies, for the best search performance, I recommend that you follow the guidance for small, medium, and large farms.
The article is about the guidance for different farms.
Search service can run with other services in the same server, if condition permits and you want to have better performance for search service and other services including BI performance, you can deploy search service in dedicated server.
If condition permits, I recommend combining a query component with a front-end Web server to avoid putting crawl components and query components on the same serve.
In your SharePoint farm, you can deploy the query components in a WFE server and the crawl components in an application server.
The articles below describe the best practices for enterprise search.
https://technet.microsoft.com/en-us/library/cc850696(v=office.14).aspx
https://technet.microsoft.com/en-us/library/cc560988(v=office.14).aspx
Best regards
Sara Fan
TechNet Community Support

Can i enhance a table via eewb for the service contract?

Hi, expert
I want to enhance a table for the service contract,
when i use eewb to do the enhancement, i find only the BUPA can do table enhancement.
Or i can create a tran. table and display the data via a table view on the web ui ,
but how to save the data of the table view when i click save button on the Web UI ?
Thanks.
Oliver.

FYI: Found the problem. In the Administrator's Guide (of course not in the supplied packages documentation about DBMS_JOB) I found:
"How Jobs Execute
SNP background processes execute jobs. To execute a job, the process creates a session to run the job.
When an SNP process runs a job, the job is run in the same environment in which it was submitted and with the owner's default privileges.
When you force a job to run using the procedure DBMS_JOB.RUN, the job is run by your user process. When your user process runs a job, it is run with your default privileges only. Privileges granted to you through roles are unavailable."
And of course we had set up our users to get all privileges through Roles, so CREATE TABLE wasn't one of my DEFAULT PRIVILEGES!
It sure would be nice if Oracle documentation could get its act together and provide ALL information about a topic in a logical place. The effort to find the information about privileges occurred after it took me 1/2 hour to figure out why my submissions were failing - I didn't have the ';' included in the quoted string for the procedure to be called - which I only figured out after looking at the code for DBMS_JOB where it made the note to make sure you include the ';'. Wouldn't it be good to have that MINOR DETAIL mentioned in the description of DBMS_JOB.SUBMIT?????

I want to file a complaint for store service

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