I want to get Norton Anti-virus Toolbar for Firefox 17.1. Does anybody know IF and/or WHEN this can be done?

I just downloaded the newest version of Firefox - 17.01.4715 - but now my Norton Antivirus toolbar no longer appears. I've updated everything, etc.but the Norton people told me I'd have to go BACK to Firefox 16 for the toolbar to work. That is unacceptable. Does anyone know if there's a fix for this? Or when Norton will get off their royal behinds and update their toolbar so it IS compatible?

Thank you everybody! So grateful for your support. Everything was helpful, and the issue is now resolved.
Blessings for your kind-heartedness.

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TS4088 why is there a limit on 3 years? it should be all the MacBook Pro mid 2010 with symptoms, there should get their logic board changed for free, mine mac is 3 month late and i had this problem for over a year, but i first saw this article today :(

it should be all the MacBook Pro mid 2010 with symptoms, there should get their logic board changed for free, mine mac is 3 month late and i had this problem for over a year, but i first saw this article today

Hey Clintonfrombirmingham
I called Apple technical support in Denmark, but with no positive reply.
She couldn't do anything, and said that They had sent a recall Email about the problem and with their offer to repair the Macbook Pro, but I'd never recieved an Email about the problem. She wasn't in power to make an exception. It can't be true that i paid a lot of money, for a product that can't barely stand on its own feets, Apple didn't tell me that the product I was about to buy, would restart every 5 minute. and now when they know the problem, they wont repair it? it just don't make sense for me. If a car seller discovers that all the brakes in a car he had sold, will crash after some years he will call all the cars back to repair no mater what. i just don't understand how Apple will make good service for their custumers, by extending the warranty from 2 to 3 years, but wont take the computers there is a little bit to old, 4 months will make the difference. i can't believe it.
What can i do now?
best regards Oskar

Downloading installer works, but installation does not. Nothing happens. New laptop with Win 7 (no earlier Firefox version) & Norton Anti-virus. 3rd Firefox

When I click button to install now, it only restarts the EZ download installer again. I've gone through the process at least 15 times now. I installed FireFox twice before on Windows XP with no issue. I've tried by turning off Norton, computer shut down & restarts, searched Internet Explorer settings for a setting to change, and still no success. I see no one else having this problem in the troubleshooting files, so it must be me.
New laptop with plenty of harddrive space. Internet Explorer version 9.0.8112.16421. Bing search - yech

finitarry,
Thank you for contributing.
I have downloaded the 607 KB "Firefox_Setup_19.0.2.exe" file four times now from at least three different Mozilla websites via EZDownload. I was very careful about that because one time I did it with Norton Anti-virus temporarily disabled. I double-click on the above file and it opens a new window with various "extra" software options and finally arrives at "Install Now" or "Later" buttons. Clicking"Install Now" brings up a Windows Open File - Security Warning box with "Run" or "Cancel" buttons. Clicking "Run" starts the setup file all over. I'm in an endless do-loop. It never installs Firefox and no new Firefox files show up on my PC.
AliceWyman,
Thank you for contributing.
Before beginning this post, I scoured the Support files and especially the "Download, Install and Migration" help files. Most topics close to mine deal with the Norton toolbar, which seems to have been resolved.
Doing some more looking, I found that my setup file was always 607KB, yet the website says it is 19.6MB. When I download it to my Windows 7 laptop, I have gotten a 607 KB size file four times, even though the process did not seem to be interrupted. However, using my Windows XP PC, I get 19.6MB. That could be the problem. I'll transfer the 19.6MB file from the XP to Win7 and see if that works. Thanks. I'll get back to you.
3/24/2013: It worked. Hallelujah!
Someone might want to verify this only happens to me. Maybe it is one of my settings or a fluke or maybe I'm paranoid, but a brand-new laptop with Windows 7 factory-installed stops the Firefox download at 607KB four times in a row (on different days) with no error message. I have to transfer the file from an old Windows XP PC. That sounds to me like Microsoft is trying to prevent the use of Firefox. It could have been something in Windows 7 Home Premium (service pack 1), Internet Explorer (version 9.0.8112.16421 64-bit), Bing, or less likely, Norton Anti-Virus (because I ran it disabled one time - even though Norton labelled the file as medium risk). Just a thought . . .
Right now, I am happily setting up the rest of my system around the quicker, more efficient, more user-friendly, less restricting, Firefox browser. Thank you. =)

Do i need to get an anti virus program for my mac mini

do i need to get an anti-virus software?

OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Disable Java in Safari > Preferences > Security.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

Why is Norton Anti-virus bad for mac?

Hi,
I like to know why Norton Anti-virus is bad for mac? Someone told me it's because norton digs around in the directory and that's a no no. Has anyone had bad experiences with norton? I like to know the pros and cons, thanks.
Tom

Hi, Tom.
NAV is not "bad for mac."
Do not believe the FUD (Fear, Uncertainty, and Doubt) spread about Norton AntiVirus. A good bit of that is undeserved, especially when it comes to NAV 10, which is the Tiger-compatible version and what I use.
I recently engaged in a debate on this subject in this thread, so you can read some of my thoughts there in response to the usual FUD spread about NAV and Symantec Norton products in general.
There are security threats that can affect your Mac besides those cited by Kurt. There is more than the mere threat of passing along Windows viruses.
See my "Detecting and avoiding malware and spyware" FAQ for my recommendations as well as a list of some recent Mac OS X security threats that have emerged, including Trojans, rootkits, and spyware.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

I seem to be stuck in a loop re-installing the google toolbar for firefox, since i endup at the "agree and install" page every time i reestart firefox

On my netbook, I have used the Google Toolbar for Firefox, with its handy Bookmarks access, for several years, but it appears to have become "invisible" when I open Firefox. I tried reinstalling it, and Firefox seems to perform the download, but when I restart Firefox to complete the download, itr opens on the "Start the Download" page, and the toolbar is still nowhere in sight. What am I doing wrong?

I agree with whereitis above, I hate it when options are removed (ex: the Bookmarks side panel (Ctrl-B) button missing) etc.. Firefox's major BOLD one-liner is: CUSTIMAZATION. Now to regain this CUSTIMAZATION freedom, Firefox suggest to solve this by installing the ADDON "Classic Theme Restorer". I don't want to install any ADDON to customize Firefox! I went with Firefox because it was CUSTOMIZABLE, and that is the only reason why I went with this web browser! Now, Firefox is asking me to add an ADDON to CUSTOMIZE it. What is this?!

I keep getting a pop-up to update Firefox, but it does not look authentic and I'm worried it is a virus.

For the past week, I've gotten several pop-ups asking me to "Please update your browser". The thing is, I checked my Firefox properties and it says that my browser is up-to-date. According to my "About Firefox", I am running Version 26.0 and it is "up to date".
I took a screenshot of the pop-up page, but there isn't a place here to upload it, so I'm going to try to use tinypic to show the screenshot... I apologize if it doesn't work.
[IMG]http://i42.tinypic.com/2d9xxtt.jpg[/IMG]
<a href="http://tinypic.com?ref=2d9xxtt" target="_blank"><img src="http://i42.tinypic.com/2d9xxtt.jpg" border="0" alt="Image and video hosting by TinyPic"></a>
http://tinypic.com/r/2d9xxtt/5
Has anyone experienced this too? Or does anyone know whether this is valid or a malware/virus? Thanks for any help, I appreciate it.

This seems to be a scheme to get people to download a third party installer. That latest-browser-update''.''net was just registered on January 5th and the owner has used a privacy service to hide their identity. Hmm... If you get this randomly, it could be generated by one of your add-ons.
Try disabling ALL nonessential or unrecognized extensions on the Add-ons page. Either:
* Ctrl+Shift+a
* orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable.
Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
You also could run some supplemental malware scans. See: [[Troubleshoot Firefox issues caused by malware]].

Hi does anybody know if you download wrong app can you get a full refund? As I've downloaded a app what cost 13.99 but wanting the 18.00 app.

Hi does anyone know if you can get a refund if download wrong app? As I have downloaded a 13.99 app but wanted the 18.00 app? I don't fancy having to pay another 18 pounds. Thanks stackers

If you are looking for a refund for the purchase of this application, you must request this from the support web site for the itunes or app's store. You should note that officially the iTunes Store does not give refunds and that the terms of sale state that "all sales are final". You can ask, though, and perhaps they'll make an exception for you. Just state why you feel a refund is deserved.
iTunes Store - http://www.apple.com/support/itunes/contact/ - follow the onscreen instructions
App's Store - http://www.apple.com/support/mac/app-store/contact/ - follow the onscreen instructions

TS4006 I was able to get a location on my stolen MBP but I didn't get the email notification in time to log into to iCloud to view the location, it is only viewable for 24 hours. Does anybody know how to get that info back? I've been on the phone w/Apple

Hi,
Does anyone know how to get in touch with iCloud support directly? All iCloud support roads lead to CPU tech support. My stolen MBP finally came online and gave a location but I didn't check my email for a couple days, was sick, and iCloud only displays location map for 24 hours. Desperatly trying to regain the location info. I live in a small town so location info might actually lead to the recovery of my baby.

Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
pinto123 wrote:
i did every thing you said and when i went to restore this is what happened: the ipod software update server can not be contacted. make sure your network settings are correct and your network connection is active, or try again later. what do i do to restore. i used the last way to do it the dfu

I am trying to figure out how I can get my library transferred to the Honda Accord 16gb hard drive? I have purchased music of off I tunes and do not have the physical CD. Anybody with any suggestions on how this can be done?

I am trying to figure out how I can transfer my library to my new 2014 honda accord that has an internal 16gb hard drive. The manual for the car says that it needs to be original CD's but I have purchased alot of the albums/songs I have from I tunes therefore not having the original CD. Can someone help me with this as I dont want to load each CD into the player to record and have some albums that I purchased off of I tunes that I would like to be on the hard drive.
Thanks Any Help is appreciated.

If Honda says you need the original CDs, you need the original CDs.

Does anybody know what to do when you rent a movie from itunes and it soes not seem to download properly? I get a message when I try and play the movie that I have rented the movie but it has not been downloaded. Then it says I need to go to my Downloads?

That would be great if someome had thanswer to this question on downloaded movie rentals and why the downloads don't seem to come through even though they charge your credit card. Any advice would be appreciated.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have just discovered that my Epson printer is not compatible with my new iPad 2. Does anyone know of a way around this as I don't want to have to purchase a new printer just for my iPad? Is Apple working on a solution for this? Am very disappointed

My Epson Artisan 610 printer will not work with my new iPad 2. Not AirPrint compatible. Only certain HP printers work. Are there any solutions to this other than buying an HP printer?

Epson iPrint doesn't allow printing directly from something like Photos, you have to call up iPrint and THEN select Photos, but it does work and very well. For my Epson Artisan 725, I had it print a photo, best quality, on 4x6 Premium Photo Paper, and it DID automatically select the right "tray" with my photo paper.
Thanks for posting this suggestion.
This was SUPPOSE to be replying to the following:
app store epson iprint version 2.0 lets you print websites, photos, and more.

Anti-virus software for Mac

Hi,
I have had an ibook G4 since March, 2005 and I want to get an anti-virus to protect my machine better, does Apple sell a anti-virus software?
thanks

Canadian_gal,
Sell? Not exactly. Apple does, however, ship the open-source clamav antivirus in OS X Server.
clamav is the standard antivirus in the BSD world.
There's a user-friendly version written by Mark Allan called ClamXav that uses the same antivirus engine.
It's light on the system, tends to update faster than commercial antivirus software, and is free (donation requested).
-Wayne
Edited for clarity.

Is an anti-virus needed for a new macbook pro?

Is an anti-virus needed for a new macbook pro with retina display?

1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
If you find this comment too long or too technical, read only sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. OS X security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is presumably effective against known attacks, but maybe not against unknown attacks. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. XProtect, Gatekeeper, and MRT reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you never use software that comes from an untrustworthy source, or that does something inherently untrustworthy. How do you know what is trustworthy?
Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are in this category, though not all are necessarily harmful.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself from malware.
7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use one of the free anti-virus products in the Mac App Store — nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
8. An anti-malware product from the App Store, such as "ClamXav," doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
Anti-virus software may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use the software unless a network administrator requires you to do it.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user you don't have to live in fear that your computer is going to be infected every time you install an application, read email, or visit a web page. But neither should you have the false idea that you will always be safe, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

In Firefox 19 will my Norton anti-virus function if the toolbar is not yet compatible?

I am reluctant to install the Firefox 19 update if my Norton anti-virus will not function.

Yes that is no problem. Usually Norton updates the sameday as Firefox does so try their updates.
What is it that is incompatible?
See also
* https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-19-Support-for-Norton-Toolbar/td-p/912951

I want to get Norton Anti-virus Toolbar for Firefox 17.1. Does anybody know IF and/or WHEN this can be done?

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