I want to install a WiFi- USB dongle. I tried to install two. Installation seems to go well until when the 'Install' button appears but cannot be selected. It stays faded. I've tried repairing permissions but there were apparently no repairs necessary

Can't install non-Apple software.

hi Bern 
Firstly welcome to Crowd Support  
The Australian Communications Industry Forum (ACIF) Credit Management code states that Telstra must perform s credit assessment when a customer is applying to us for credit.   
For our Credit Assessments to be passed there are many factors of information considered to determine if the Credit Assessment is satisfied. 
There are many reasons why a Credit application may be declined, and one of the most common is due to the new Customer not having any previous history with Telstra.
While this may be frustrating for you, in the circumstance of a Mobile Phone contract being involved, we really do need to be sure that we have the correct billing information, up to date contact details and also viability to pay bills on time. 
There is a process where this decline decision can be disputed, and I would be more than happy to lodge this dispute for you if you could provide me with some information. 
I will send you a PM so that we can work together offline to lodge this dispute. 
Lindy  
 

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