I want to install the new itunes but it says it cant find the old one what do i do?
hi, on my computer my itunes needs to be updated but it cant because it cant find the files for it what do i do?
Many thanks.
If it's saying it can't find the iTunes.msi or iTunes64.msi, we should try the following procedure.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
Similar Messages
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I DOWNLOADED THE LATEST UPDATE TO ITUNES AND NOW CAN NOT FIND HOW TO BACKUP MY LIBRARY
The backup to disk option was removed as of iTunes 10.4. If you want to back up your tracks to a CD, you can as a workaround put the tracks in a playlist and then use the Burn Playlist to Disk command and select a data disk as the format. If you want to back up your tracks to a DVD now, you'll need to use other software. Unless your library is pretty small, though, it's probably a lot more effective to just copy the entire iTunes folder to an external hard drive or USB flash drive.
Regards.
Forum Tip: It is generally considered inappropriate to type all in uppercase letters in Internet discussions, as text that is typed all in uppercase is by convention considered to be shouting. Uppercase is also more difficult to read, so please use all uppercase sparingly and only when you really mean to shout, which we hope you won’t need to do here . -
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You can also turn off updates.
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http://www.apple.com/support/itunes/ -
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i need to download the latest itunes but it says i already have it installed?
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Brian -
I need the new software to download the new itunes but i dont have the app store on my computer. How do I get it and how do I download the new software?
It sounds to me like you may be running OSX 10.5. Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac". Write down what it says about "version"and report that here. Now continue to "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
If you are running OSX 10.5 you will have to upgrade to 10.6 by buying a Snow Leopard DVD from Apple phone sales.
MacBook upgrade possibilities - https://discussions.apple.com/message/19577869 - "The Early 2006 model 1,1 Core Duo can only run a maximum of 10.6 Snow Leopard. The models Late 2006 Core 2 Duos 2,1 through Early 2008 4,1 can only run a maximum of 10.7 Lion. The Late 2008 model 5,1 Aluminum Unibody through the Mid 2010 White Unibody model 7,1 can run 10.8 Mountain Lion."
Kappy 08/2012 post on upgrading to Snow Leopard, then Lion or Mountain Lion - https://discussions.apple.com/message/19401628 - including how to get Snow Leopard and Lion since Apple removed them from the online store. -
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If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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It had not been used for awhile and most of the songs that were on there were gone when I turned it on. I was trying to sync to update the library.sklshrnk wrote:
It had not been used for awhile
Weeks, months, years? It's possible your battery is dying. Take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.
Syncing Music to iPod -
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If you registered CS4 then you might be able to find the serial number for it in your Adobe account online. If not, you still might be able to get someone in chat to assist you with getting it.
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http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
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