I want to update from 10.4.11 to at least 10.5 but am worried I will lose all the files/apps/iPhoto's etc. will this happen?
I need to update my iTunes in order to use Apple TV and so that i can use icloud with my MacBook(I have an iPad and iPhone)
I have worked out in order to do this I need at least to have 10.5. I want to check that I won't lose all the apps, files, photos etc. on my computer if I upgrade to this? Do i need to clear everything before i install10.5?
I have read that if I jump to 10.6 rather than 10.5 I will lose everything on computer. Is this true?
Before you do anything make a cloned backup of your system on an external, erased HDD:
Clone using Restore Option of Disk Utility
1. Open Disk Utility in the Utilities folder.
2. Select the Destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Select the Destination volume from the left side list and drag it to the Destination
entry field.
5. Select the Source volume from the left side list and drag it to the Source entry field.
6. Check the box, if present, to first Erase the Destination drive.
6. Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
You may then do an Erase and Install of Snow Leopard before moving to anything later.
Drive Preparation
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Complete the Snow Leopard installation.
You can purchase Snow Leopard by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The price is $19.99 plus tax. You will receive physical media - DVD - by mail.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
Snow Leopard General requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider; fees may apply.
6. Some features require Apple’s MobileMe service; fees and terms apply.
Similar Messages
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It asks me to format my disk, then warns me to fear formatting my disk. Tell me why I need to format my disk and why I won't lose everything on it? THIS IS ABOUT DOWNLOADING THE NEW UPDATE, NOT ABOUT OPERATING THE PROGRAM!
This is from the automatic update system? That's really strange. (Maybe you last downloaded to a CD drive or something??)
If you are coming from 3.6.17 to 4.0.1, go ahead and download from the source:
http://www.mozilla.com/
Before installing, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
And definitely don't format anything. -
want to update iPad 2 to ios6. I am warned by itunes not to do the update until I transfer purchased items (books) to my computer. When I try to transfer into itunes I am warned that I will lose all the books I have on iPad.....there's lots of them.
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
To transfer the books, highlight the iPad in the iTunes Devices list and right click on the iPad's name. Choose transfer purchases. -
I've try to update the software of my IPad from my IPad. Suddenly I got the message to conect it to iTunes, so I have connected to ITunes and in order to use ITunes I need to restore the IPad and I will lose all thee data from my Ipad (pictures, music, etc).
My IPad is block now with the ITunes message on the screen and I can not get it off.
HELPPPPP, thank'sAnd there is no other way to do it? I can't believe I will lose all data.
I used to do all the software updates with the IPad not using ITunes. -
I have logged in to my itunes account on a different computer and none of my purchased music is showing up. I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. I have authorized this new computer so I don't know what the problem is. I can't get on my old computer with my itunes account because the computer is broken. Not sure what to do
"I have logged in to my itunes account on a different computer and none of my purchased music is showing up."
Correct. it does not magially appear in other places. It will only be where you put it.
"I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. "
Correct as well. Iphone will sync with one computer at a time. Syncing to another will erase the current content.
You need to copy everything ( itunes library/contacts/pics/calendars/files/docs) from the old computer, or your backup copy of the old one, to the new one. -
I recently purchased songs from itunes via my pc and I dont know how to get them onto my iphone? When I click the sync button it says I will lose all the music currently on my iphone.. Help
If you're syncing with a different iTunes library than the one you previously synced with, then there is no way around it. You're gonna loose the old data. The only way round it would be to make sure that all the music files on your iPhone is also in your iTunes library. If you still have access to the computer with the old library, you could copy the files on to an external harddrive, and then import them into your new iTunes library.
If it is in fact the same library, then the music currently on your iphone, is also in your itunes library. Just make sure that the artists/albums/playlists, or whatever you sync contains these tracks, that you allready have on your phone and don't want deleted. What i do is, i create a playlist specifically for my iPhone, and i set it up to only sync with this playlist. Whenever i hear a track from my iTunes library or buy a new track that i want on my phone, i just drag it to this playlist and next time i synchronize, it's there without deleting anything else. -
Ok so I'm trying to update my iPad, and it keeps "timing out." I got to the actual update process, and it failed and asked me to restore my iPad, but I just can't lose all of my apps and photos! I payed for a lot of my apps, and my photos are just too important. Someone please help!
If rhe apps and photos are that important you made sure that you took the steps in order to keep them safe in an event like this didn't you?
You did backup the iPad before you decided to update the iPad correct?
And you did transfer all of your apps and other purchases into iTunes before you decided to update correct?
If you did, just restore the iPad and then restore from the backup at the end of fhe process and follow that with a sync with iTunes and you will lose nothing,
Now if you didn't do any of the precautionary steps .... -
I have got a new computer and i can no longer do a full sync. Apple always tells me I will lose all my exisiting Apps if I do a new sync. I prefer to purchase Apps on my computer over my iPod because of the smaller iPod. The new computer is recognized by Apple as an allowable new PC.
But this Sync warning is a pain. Plus, when i view my iPod's App icons on my copmputer, I can no longer drag and move them. I have the latest version of iTunes installed. Thank you for your helpSyncing to a new iTunes library or computer will erase your iPod. Only if you back up your device manually before syncing, you can restore it from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your iPod without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your iPod for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPod for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved: iTunes: About iOS backups
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device
As for your second problem, see if restrictions for app installation and deleting apps are active in Settings/General/Restrictions. If yes, allow to install and delete app again.
Don't forget to authorize your PC in iTunes:
About iTunes Store authorization and deauthorization
Message was edited by: Ingo2711 -
HHHHHEEEEEEEEEELLLLLLLPPPPPPPPPPPP!!!!!!!!!!!!!!!!!!i just bought a new computer and when i click on itunes it says i need to install ASL.dll, but i'm scared if i do or re-install itunes i will lose all the music i have bought from itunes, what do i do?
Welcome to the Apple Support Communities
The music is stored on the iTunes library. This library isn't deleted when you uninstall or reinstall iTunes, so you will keep everything. Anyway, it's better to make a backup of the library. Apart from that, you can download the purchased music as many times as you want -
The phone has been updated. Now insists on 'restore'. This will lose all the contacts. Help!
The phone has been abroad for 4 months using a local sim card. Now home, it has been 'updated' from itunes and now insists on 'Restore'. This will delete all contacts. Backup unavailable, the screen shows only the sign to plug in to itunes. Have tried turning off and on. Same.
Although contacts are included with your iPhone's backup along with a significant amount of other data which is updated by iTunes as the first step during the iTunes sync process, contacts are designed to be synced with a supported address book application on your computer. Not a good idea to depend on your iPhone and your iPhone's backup or on any cell phone along for your contacts, which can be lost or stolen, or suffer hardware damage from being dropped in water or liquid, etc.
How do your know your iPhone's backup is unavailable? -
My boyfriend's laptop died yesterday and I was hoping to be able to back up all of his data (photos, contacts, so forth) from his iPhone 4 onto my mac, but I don't know how to do it without completely erasing all of his data? Is it possible? If so, how can I do it?
Any help is appreciated!!
ThanksJust an FYI, your purchases from iTunes are associated to your Apple ID. So Apps, Music, Videos, etc, that were purchased on the App Store/iTunes are freely available to him when using his Apple ID even after restoring (ie: by going to the Purchased tab in iTunes, etc). You can sync his contacts and photos to iCloud (or other free services).
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when I updated my Apple tv it now shows about 10 computers on my network which I only have one tv...how do I get rid of the other "computers" listed as they are all the same, this was not happening before I updated the Apple TV
It looks to be a bug. A reboot to computer and/or Apple TV may resolve it.
You can provide feedback to Apple and file a report.
https://www.apple.com/feedback/
https://bugreport.apple.com/ -
Previously when I upgraded to a new version of Firefox, I had lost all of the entries in the Norton Identity Safe which I use to store all my logins. I had to get help from Norton to get it set up again, so don't want to upgrade to Firefox 4 if this is likely to happen again.
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network. -
New compoter has no music on it, my ipod has all my songs, if I sync the two will the computer erase all my ipod tunes and leave me with no tunes?
See this older post from another forum member Zevoneer covering the different methods available for copying content from your iPod back to your PC.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
After updading software on IPAD2 tells me I have to reset to factory default and will lose all data
Kinda.
Read the following in its entirty before doing anything.
Note that a "Restore" could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this.
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