I want to update my apps but i cant log out of my kids account off my phone?
My kid is logged in to my iphone and I created my own account and want to update apps. When it asks to update it still brings up my sons Apple ID account. How do I put mine on. I have already created one and looks like I am logged in but still does that when I click update apps. Need help
All apps - all paid and free apps include DRM protection that is tied to the iTunes account or Apple ID that was used to download the apps.
An app downloaded with the Apple ID that was used by your kid to download the app must be used to install an app update for the app.
Similar Messages
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Hi! I just upgraded my iphones to iOS5, and started iCloud... Now, on my iphones ( both of them!) my cousin's AppleID comes up when I want to update an app .... When I check the settings on the phones, it has MY appleID, but not for the apps? help?
Welcome to the Apple Community.
Which settings are you checking, you should be checking settings > store -
I am trying to update my apps but keep getting a popup that says "Your Account is not valid for use in the US store. you must switch to the Canadian Store before purchasing." I can not find where to do this! Please help! Thank you!
[Apologies to pdesteele for this slight OT bit, but it's all relevant to your question, I think ]
We do have a place in the UK which we could use as an address, but for various reasons it gets a bit complex even though we still have a UK bank account. We moved to France when there were no iDevices and apps around, just bought the occasional music, so it wasn't a problem. Funny thing is I can't even download the free UK bank app because it's not available in the French store .
I'll live with the problem for now as we plan to move back to the UK in a year or so - we miss the weather . -
mac app is asking me to update an app, but it does says that its with another account that is not mine, can someone help me please?
same issue here with MacTracker 6.2 that I don't have but shw in the Update part, when clicking it asks me to log with [email protected] account first which is not mine
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When I opened my App Store today, I found 6 apps needing update. I clicked “Update All” and there popped “Sign in to iTunes Store” and asked me to enter the Apple ID password for <my account>. I entered my password for the Apple ID but it said “Your Apple ID or password is incorrect.” Since I entered incorrect passwords many times, I had to reset my password two times already. I want to update the apps on my phone. But, I can’t , and this is tiring, exhausting, and frustrating. My questions: (1) Why is iTunes asking for a password for an old account when I changed that already? (2) What to do now - Do I sign out of iTunes, delete the account and create a new one?
<E-mails Edited by Host>We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
Is the old account a completely different iTunes account, or is it just a previous primary email address on the same account ? If it's a different account then all content that you download from the store is tied to the account that downloaded it, so only that old account will be able to download updates to its apps.
If it's the same account, just a previous primary email address, then what id shows at the bottom of the Featured tab in the App Store app on your phone ? You could try tapping on that and log out of it and then log back in with the updated version and see what id then shows for updates. -
Can anyone tell me how to manage my icloud, I can't update my apps Iwent to setting andeleted a lot of apps and still nothing
Are you sure it isn't referring to the space on your phone rather than the space in your iCloud account? Check the available space by going to Settings>General>Usage (at the top). If you're out of space on your phone, you'll have to delete something to make more room.
If you need to manage your iCloud space see: http://support.apple.com/kb/ht4847, but I don't see how that would have anything to do with your ability to update your apps. -
when i try to update an app a box pops up and says "cannot connect to itunes store" what am i doing wrong?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I basically got this phone about 2 weeks ago and i cannot download or update anything . I would mind it asking for my sisters apple password but she doesn't know it so how do i take it off ? It will ask for mine then a few seconds later it will ask for hers . In my settings everything is signed in as me but i just don't get why it still ask for her apple id. I have logged out and reset all my settings and it still ask for her apple id. If i can figure out how do i get her password ?
Any apps that she downloaded onto the device are tied to her apple ID. They cannot be transferred to another account. To update those apps, you would either need her password, or you could delete the apps and download them using your own apple id.
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HI,I am trying to update the apps on my phone.on doing so it tells me my account isn't verified and that an email to verify it has been sent to my email address.on looking at the email address there is a mistake and It will not let me change the email address.meaning I cannot verify my phone please help I'm so frustrated
Hello Charliedock,
The article linked below details a number of tips that can help locate the verification e-mail.
If you didn't receive your Apple ID verification or reset email
http://support.apple.com/kb/TS5404
Cheers,
Allen -
How do I log into the App Store after not logging out and deleting an account
I deleted an account and didn't log out of the App Store and it won't let me log back in.
What happens when you go to Settings>iTunes and App Store and tap on the ID and then tap on log out?
Also how did you "delete" the account? -
please help me. I have shut my phone off for about 5 minutes then turned it back on and still says the samething when I open my apps and my mail. Any help would be great.
Try http://support.apple.com/kb/HT1808.
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My iphone is stuck on the settings screen and the home and lock buttons wont work. I can navigate through the settings but canot go home or turn orr or reset my phone. Please help):
I had the same situation with my iPod touch 5th gen. You can manually reboot it thru pressing sleep/wake button and holding it up to 10 secs - no data will be lost.. This didn't work in mine, but to some it did..
If it won't work, you could do what I did which is I reset all settings in the Reset part. It won't lose any data, just the settings (if you have just less settings did to the device, which I had). So just configure or tweak things again in the settings when it reset again.
Hope this somehow helps! -
I reserve an onsite reservation but icant access my yahoomail. What should i do to know when should i pickup my iphone5?
just email apple and ask them to find out when they are going to deliver your iphone .
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i need to change my account information so my devices will sync together, however i do not have my email my ipod account is linked to and i dont remeber the password. In short i need to remove my ipod from my old itunes account but i cant log on to that old account. What can i do?
You'll need to reset the password that account then before you can transfer these purchases to your iTunes library and your iPhone.
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot
If that doesn't work, you'll need to contact Apple support directly by phone and have them walk you through resetting the account information.
B-rock -
I am trying to update some apps but my ipad wont let me because it wants me to enter the security code for my credit card and I dont want to do that how can i fix this?
Try temporarily disabling your firewall and antivirus.
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