I was able to hook up my ATV with HDMI. The picture came out fine and i can navigate fine however i have no sound. What am I doing wrong?
I was able to hook up my ATV with HDMI. The picture came out fine and I can navagate but I get no sound. What am I doing wrong?
Thank you for all your responses to my questions really appreciate it.
I have the HDMI cable hooked up directly to the TV and I do not have an optical hook up directly on the tv. The receiver is in a separate room. Not close enough to connect to the receiver. Can I connect the apple TV though my DVD player which has a HDMI port and in the same room as the receiver?
Similar Messages
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I was able to hook up my macbook pro to my tv using an hdmi cable and all I see is my desk top but not the movie playing on Netflix. Is there some utility I need to do on my computer?
Your TV is acting as an extension of your desktop. You can have some windows on your internal screen and some on your TV. Just drag the ones you want on your TV to that part of the extended screen. You can find out how the two screens are related spacially (and control it) at System Preferences > Displays > Arrangement.
If you prefer the two screen display the same windows, you can activate mirroring on that same preferences panel. You will have to choose what common resolution they both use. -
I have downloaded and installed Adobe Flash Player, but it was installed to a "disk image". I don't know what that is, but I cannot view anything that requires flash player. What am I doing wrong?
Thanks for your help, but that didn't do any good either. I have been double clicking from the download files, double clicking on the "install adobe flash player", closing the anti virus, closing Safari, watching the install progress and clicking finish. It indicates that "flash player" is installed, but every time I try to view something requiring flash player, it tells me I must download it. It shows up in the "system preference" and from there I can make some changes, but it still won't let me view anything requiring "flash player". It does not show up in my apps like Adobe Reader does. It shows up in the "downloaded files" section of "Finder". I'm getting really perplexed over my inability to get this right.
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I have a new iMac running iTunes 10.4 in OS 10.6.8, and a new Mac Air running iTunes 10.4 in Lion. I was able to transfer all my music etc. from the iMac onto the Air, but cannot figure out how to get the Playlists from the iMac to the Air. iTunes Help says File >Library >Export playlist and choose XML, or to save a copy of all your playlists, File > Library > Export Library, "the Exported info is saved in XML format." Then it says, "to import an iTunes playlist, File > Library > Import Playlist". Now I am assuming I do that import part on the Air, but when I try it doesn't recognize anything that can be imported - what am I missing??? Aside from a clue...
Thanks, Jim, for taking the time, but the reply is unfortunately vague in the exact area of my confusion! "you need to copy that file to your new computer..." Well, the Import/Export instructions make it seem as if the two computers should be able to communicate this file thru wifi, but that's the linkage I can't seem tocreate with Import/Export. Should I instead email a copy to myself (thats what applecare suggested)? Copy it to and from a thumb drive? But then place the file where? And the article was helpful, but should I be trying to move the Library file or the Library.xml file (as iTunes Help suggests)? Sorry to be so clueless about it...I suppose I buy Apple in the hopes of not having to think about this stuff, which approach seems not to be serving me well. Thanks again for your time!
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I bought a iPhone and I was able to log into my iCloud with no problem and when I tried to update it it kicked me out and now it's asking me for the old apple user please help what can I do...?
Contact the original owner, and ask them to remove the device from their icloud.
http://support.apple.com/kb/PH13695
HTH -
I was able to transfer my music from my old PC to my new one and connect to the newest version of ITunes but my playlists from my old PC do not appear on my new PC when I open ITunes. Any suggestions?
Copy everything from your old computer, or your backup copy of your old computer, to your new one.
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I was able to drag and drop songs from iTunes in to Garage Band so I could slow them down to learn how to play them. Since the newest version of iTunes came out I no longer can. Is this a feature that I can turn back on? I really would like to continue to utlize that feature because it makes learning to play songs easier. Any help would be appericated.
To import music into your iTunes library on the computer go to iTunes>Help>iTunes Help>Add items to iTunes and follow the instructions
Delete the "songs" that do not play in your iTunes library and reimport them. -
I have been infected by trove adware, I was able to remove it, but I couldn't get default setting of safari and keeping bookmarks, saved passwords, ..etc
There is no need to download anything to solve this problem.
You may have installed the "Trovi," "Conduit," or "SearchProtect" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove these files in the same way:
~/Library/Application Support/Firefox/searchplugins/MyBrand.xml
~/Library/Application Support/Google/Chrome/External Extensions/fjadmdmahkpbhgbmmkiiaanlnlekelmn.json
~/Library/Application Support/Mozilla/Extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/[email protected]
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
"SearchProtect" may be distributed along with two other applications: "MacKeeper," which is a scam, and "ZipCloud," which, if not actually a scam, has a dubious reputation. Ask if you need instructions to remove those items.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
2 days ago I was able to manually send my text messages to my email in box. Now I can't.. any ideas?
2 days ago I was able to manually send my text messages to my email in box. Now I can't.. any ideas?
I was always able to go into the particular text that I wanted to save. Press on the text and it would give the option of either copy, more or speak. I would click more and on the far left side the text would be checked and I was able to click and check multiple texts within. Once I had selected what I wanted to send to my email account. I would click on the arrow on the bottom right side and a new screen would come up I would tap within and all the text messages that I checked would appear and I would then enter my email address and hit the send and it would appear in my email send box. NOW I CAN”T DO THIS.. I have been on the phone with Apple 3 times with no reason… Anyone have suggestions?
Thanks,
Phone Issues2013Without knowing what settings you are currently using, its impossible to say what has gone wrong.
These are the 2 (different sets of) settings Apple provides:
http://support.apple.com/kb/HT5330
http://support.apple.com/kb/HT4864 -
I used to be able to see and manage my phone's contents on my computer. That was my iphone 4. Now I have an iphone 5c and all I can do is pull up iTunes. What am I doing wrong?
See if this thread helps: https://discussions.apple.com/message/23658130#23658130
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I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully under me?
The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. -
I am trying to listen BBC radio news from BBC App, but on pressing the button "live radio" I always get the error "there was an error playing this radio feed". What is the source of this error and how can I remove it?
That is probably just a generic error message and you might not ever know what is causing it. Assuming that you have been able to play live radio with the app in the past (I know nothing about the app) and assuming that all other Internet related functions (Safari, email, etc.) are working properly on your iPad, quit the app completely and reboot your iPad.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that fails to resolve the issue, you might want to reboot your router, unplug it for about 30 seconds and then plug it in again. -
I am trying to print redplum coupons and I can't, help. I have updated java, adobe flash, and made sure my printer was set on default. I am not sure what I am doing wrong. I have contacted redplum and no one will help.
No Apple response??? Redplum/Valassis will not help either. I searched, using the cups error message and though it is Unbuntu, same error so maybe useful...only problem: details would not display unless I join Unbuntu forum. What a pain to do anything with my Mac or find any help. I honestly regret buying this buggy OS.
Anyway, here is what I found, FYI:
http://ubuntuforums.org/showthread.php?t=483415
As the old saying goes: when in doubt, consult the manual. The problem appears to be that I added the printer using the KDE Add Printer Wizard. It was automatically given a "socket" URI instead of an "lpd" one. When I:
- altered the printer settings at http://localhost:631 (the CUPS admin page) as instructed in the manual for the printer, and
- copied the PPD file into a second place on the hard drive (as instructed on ubunutuforums, see the link above)
..everything started working.
It's still slower than windows, but I can live with that
Probably a simple fix. Change the socket I.P. to match the printer I.P. like this:
socket://192.168.1.86:9100. The thing I'm concerned with using socket:// is that AFAIK the printer I.P. must not change. In my case I'm able to assign a static I.P. address to the printer but it's something to consider.
I found that the only thing I needed to do was change socket to lpd (and remove :9100 off the end as well). See Solving Ubuntu printer broken pipe problem (DocuPrint C525A) . BTW thanks for steering me in the right direction - very grateful.
Solving Ubuntu printer “broken pipe” problem (DocuPrint C525A)
Posted on November 25, 2008
Are you having a problem with your printer under the latest versions of Ubuntu (perhaps it worked under an older version)? Are you able to print short documents, but not longer, or more graphics-intensive, documents? (e.g. the unfortunate people at http://ubuntuforums.org/showthread.php?t=625493). Do they sit there as Processing for ages and then switch to Held? If you have the same problem I had the solution I tried may work for you too. Firstly, check your cups error log:
sudo gedit /var/log/cups/error_log
If you see anything like the following, the solution may be simple:
[Job 201] Unable to write print data: Broken pipe
PID 13359 (/usr/lib/cups/backend/socket) stopped with status 1!
System > Administration > Printing and right click on your printer, selecting Properties. Settings > Device URI
If you see something like socket://your_printer_ip_address:9100 just change socket to lpd and remove the :9100 off the end. Then click on apply.
Apparently lpd is a more modern protocol which works with most printers whereas socket is more raw (and potentially faster but riskier in a network situation). Somewhere along the line, the default Ubuntu/Gnome setup for networked printers shifted from lpd to socket. Some primitive printers will have benefited whereas a larger number of more modern printers will have suffered.
Please correct me if I am wrong (which is highly possible) but the underlying problem could be that socket may make the printer wait a long time for a large file to be processed ready for printing. Some printers, such as the Fuji Xerox DocuPrint C525A, may drop the socket if things take too long to start coming through.
Changing timeout settings might work but lpd is better than socket so it is the preferred solution in any case.
If this works for you, please leave a comment to let others know (ideally with a description of the printer and Ubuntu version). Printer may be relevant if it doesn’t support the direct stream protocol properly. NB I may take a while to let your comment through because of the volume of spam. Sorry about that.
Finally, thanks to sphilli8 for the steer in the right direction at http://ubuntuforums.org/showthread.php?p=6245626.
http://ubuntuforums.org/showthread.php?t=483415 -
I originally set up my iTunes account on my computer at work, now that I have a home computer and authorized it, i have not been able to sync my apps from my iTouch to my home coumpter, it transferrred my music but nothing else. What am I doing wrong?
Hello John,
It sounds like your music was copied from your iPod Touch but not your installed apps. I want to recommend this article to help you Transfer your Purchases named:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
You can also download your apps using your purchased history in iTunes with this article:
iTunes 11 for Mac: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12283
Click iTunes Store near the top of the iTunes window.
Click the Purchased link at the right of the iTunes Store homepage (below Quick Links).
In the page that appears, select a category.iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
To download an item, click its Download button .To download all available items, click Download All.
Thank you for using Apple Support Communities.
All the best,
Sterling -
have the airport extreme, square model. have a external harddrive formated for mac hooked up to the usb port in back.
i can't find the harddrive on the computer for back up in timemachine. what am i doing wrong?First, if you are not aware, you need to know that Apple does not officially support Time Machine backups to a drive at the USB port of the AirPort Extreme.
That may be part of the problem here, so if you want to continue to try this, you need to understand that there are no guarantees of success.
Some users do seem to be able to make this work, but most have some problems and some....like me....have nothing but problems when they try this.
If you want to continue to try this, the first thing to verify is that the drive is formatted specifically in Mac OS Extended (Journaled). Have you verified that the drive is formatted correctly by connecting it directly to your Mac and using Disk Utility to check?
Some drives that are advertised as being "compatible for Mac" are not formatted correctly in Mac OS Extended (Journaled). Time Machine has no chance of success unless the drive is first formatted correctly.
I would also ask that you consider leaving the drive connected to your Mac for Time Machine backups. That will be supported, and is a far more reliable way to keep backups if your data is important to you.
Next, we need to know what operating system you are running on your Mac. If you do not know, click the Apple icon in the upper left corner of the screen and then click About This Mac. Post back with the OS X Version number that you see there.
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