I was hoping to speak with an agent as I am having tremendous difficulty signing in to Adobe. I created a new account about an hour ago.

I am having tremendous difficulty logging in. I just created a new account about an hour ago as I couldn't remember my old e-mail or password. I'm still unable to download the new version of Adobe Flash. Why won't it accept my new password?

This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.
If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt. If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.
If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.
If you're still stumped, you may need to reset the password on your Mac:

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I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase

I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase the CC at discount price.

Moving this discussion to the Adobe Creative Cloud forum.
Kriskristferson if you are facing difficulties with your order then please contact our support team directly at Contact Customer Care.

Gmail on iphone was working fine until yesterday when it prompted me with the message cannot get mail user name or password for gmail is incorrect, i have tried deleting the account and re-created a new account, same problem, can anyone help?

gmail on iphone was working fine until yesterday when it prompted me with the message "cannot get mail user name or password for gmail is incorrect", i have tried deleting the account and re-created a new account, same problem, can anyone help?

paulcb, you're a genius, it worked, thank you so much, you don't know how much stress you have taken off my shoulders, I am constantly on my email in my iphone everyday. Thanks a million, take care. Robert.

Hi, i was on 1 i cloud account shared with my family, and now i created a new account for my self is there anyway i can transfer all contacts to my new iCloud account?

hi, i was on 1 i cloud account shared with my family, and now i created a new account for my self, is there anyway i can transfer or share all contacts from 1 account to another?

No. All iTunes purchases are forever tied to the account used to make the purchase.

I just restored my 13" MBP i5 at the apple store to the newest version of Lion after issues with a previous Time Machine backup from Snow Leopard- this time I created a new account and just ported files and folders, and now MS Office doesn't work. Help?

I just restored my 13" MBP i5 at the apple store to the newest version of Lion after issues with a previous Time Machine backup from Snow Leopard- this time I created a new account and just ported files and folders, and now MS Office doesn't work.
^^ that's the main problem. Here's the full history.
I bought a new 13" i5 MBP, early 2011 edition. I had an old white Macbook 2.14 ghz core2duo on Snow Leopard. I attempted to port over my time machine backup, but encountered problems in that my User was inaccessible from the new computer after the import finished, and I had to go in and change the root password, etc, and for some reason or another, I couldn't install any programs at all from that administrator's account. By "couldn't" I mean I could install them, but upon installation they would never boot. So, I took it to the apple store and did a clean install from the most up to date Lion OSX. Then, I created a brand new admin account, instead of trying to import the old one, and things seemed great. Then, I just imported my old files from the TM backup, but not any system settings, permissions, or user data. Just my Docs, pics, vids, apps, and itunes stuff.
Here's where things get weird again. I imported this stuff under the name "old", but all of these folders have a red negative sign on them, marking them as restricted. So, from my main admin account, I cannot even peruse these folders. Since I didn't import user data, I can't sign in to the "old" account to change permissions. I already tried to change the permissions from system preferences, but that didn't change anything. And now, for whatever reason, of all the apps that were imported then, MS Office is the only set of apps that does not work. When I click on it, it just says there was a problem and asks if I'd like to send a report to apple. I tried reinstalling it to no avail. I'm an English student, so i really need access to Word. Can anyone help? The Apple store is a major detour for me and would like to fix this issue myself.

Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
Apple's iWork suite (Pages, Numbers, and Keynote.)
Open Office (Office 2007-like suite compatible with OS X.)
NeoOffice (similar to Open Office.)
LibreOffice (a new direction for the Open Office suite.)

Guys i have a problem, I used to download apps from one of my friends apple id, now i created my new account, but when i was about to update my apps its asks for my friends id and password. now how could i update my old apps from my new apple id?

Guys i have a problem, I used to download apps from one of my friends apple id, now i created my new account, but when i was about to update my apps its asks for my friends id and password. now how could i update my old apps from my new apple id?

The_Tonmoy wrote:
I have no communication with my that friend :/ So it means i need to delete those apps? There's no other solution to update those apps?
No. purchases are forever tied to the apple ID used to buy them. Delete them and buy your own copies.

My hotmail account was hacked, so the mail that I use to sign in in itunes also, it's the same. But if I create a new account how can I transfer the money and the apps purchased to the new account ?

My hotmail account was hacked, so the mail that I use to sign in in itunes also, it's the same. But if I create a new account how can I transfer the money and the apps purchased to the new account ?
I really need help ! I had around 30 $ in my account !

Don't create a new iTunes account.
Just update everything with new info/change password/ security questions.
-> https://appleid.apple.com/

I have one contact that i have been texting for months. About 5 hours ago, when I send a text I get an error message that the text couldnt be sent. However, when I send a picture with a text message, then it goes through to the contact. Why am I getting

I have one contact that I've been texting for months, about 5 hours ago, I started receiving an error that the text was not sent. However, if I text a picture and then text with the picture the message goes through. Why am I getting this error?

You can also try out few things >
1) check if the ipod constantly appears in mycomputer section .
- if it does try changing the drive letter of the ipod and try to format the ipod drive(Right click format)
2) if its not comin up in mycomputer then.. there has to be problem with the USB drivers in your computer
you can try
http://docs.info.apple.com/article.html?artnum=304508
The best way to check whether the ipod is faulty or the computer is creating the problem is,
connect the ipod to a different computer which has itunes on it(If possible)

The button to create a new account with iChat does not appear

I've been trying to create a new account .mac from iChat, but the button does not appear, can you help please?
Thank you
Ivan

Hi,
The @mac.com Registration is Here
You are right that there was a Button in iChat and iChat 5 that when @mac.com was selected as the type would then sned you off to that page (in iChat 5 the AIM option and using the Button took you to the AIM registration)
Soon after Apple brought this to iChat 5 then AIM moved their Registration page making the Link useless.
For some reason Apple also removed the ability in iChat 5 to go to the @mac.com site
The Button is absent (rather than "Missing") in iChat 6 and Messages beta.
The AIM registration Page is Here
ON the @mac.com site keep the password to 16 characters or less (The AIM server limits)
You cannot use another Email to link to the @mac.com name that is already in use with an Apple ID
10:03 PM Thursday; June 21, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Is it possible to create a new account to use with an existing iPhone?

My iTunes account was hacked and I want to create a new account. I have an iPhone 3G, and I want to start using my new iTunes account with it. Is it possible do this without losing all of the stuff on my iPhone and having to re-purchase all of the apps that I've bought?
Thanks for any help.
Sunil

You can create a brand new iTunes account and sync to it. However, all of your apps will have to be manually deleted on the old account and newly downloaded to the new account.
You don't have to do this, until there is an upgrade notification. I don't know what to tell you about those apps that you paid for. I think you might be out of luck with that. But, as another writer said, check with Apple. They may be able to help.
Good luck.

I have been sharing an apple ID and icloud with other family members. How do I change my iphone so as to create my own account?

I have been sharing I-cloud with other family members. How do I change my i-cloud setting on my i-phone so as to creare my own account?

If you want to keep your iCloud data, you would need to migrate your device and a copy of the data to a new account. To migrate to a new account, start by saving any photo stream photos you wish to keep to your camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll. If you are syncing notes with iCloud, you'll need to open each of your notes and email them to yourself so you can later copy and paste the text into new notes created in your new account. Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud; others keeping the account will not be effected by this), choose Keep on My iDevice and provide the password to turn off Find My iPhone. Then sign back in with a different Apple ID to create your new account and choose Merge to upload your data.
Once you are on your own account, you can go to icloud.com and manually delete any data you don't want in your account without effecting anyone else.

My previous method for payment on itunes was debit card but now I dont have one. How do I change to no card without creating a new apple id

My previous method for payment on itunes was debit card but now I dont have one. How do I change to no card without creating a new apple id? It tells me to update payment details when I try to update apps but it only has visa, mastercard, amex and maesto. I dont have any of them. I did previously use visa but I dont have the card anymore and cant get another one. Please can someone help me set it up so I dont need a payment method. Thanks

Thanks for you reply. Is that the only way as it would cost me £15?

I've tried to set up a new user on a mac book pro and i restarted it to create the new account but now all i can get is a white screen with the apple logo and the loading symbol what can i do ?

i've tried to set up a new user on a mac book pro and i restarted it to create the new account but now all i can get is a white screen with the apple logo and the loading symbol what can i do ?

Look at this support article:
http://support.apple.com/kb/ts2570
Ciao.

Error message when trying to create a new account (was: Hi, need help)

Hi, I need your help, I have come across a problem, I want to create a new account, but the problem is with the server Developer Toolbox concern, but we are not in memory

How come Leopard let me use the WGM in standard mode?
While SA complains that it won't work in Standard Configuration, WGM does not. There is some fault in the logic of this for which I don't have an explanation.
If I want to get control on Dock, selection of Home folder, config of Proxy... which I think are basic things, do I really need the advanced mode?
If you wish to have complete control of all client settings, yes. There really is no disadvantage of using an Advanced configuration other than the learning curve.
So if I switch to advanced mode, there is good chance I won't get this error message anymore, right?
Yes.

Why does my macbook pro creat a new account when i wanna migrate pics to my account with the apple software?

Yesterday i migrate my pics and songs with the apple migrate progeam from my Windos laptop to Macbook pro. I did wanna migrate them to my acount. It took 8hours and 30 min to do it and then today i seen that it creat a new account. So i can't use the pics and songs with my main account which i wanna use always. WHY THEY MADE A NEW ACCOUT??? I DIDN'T WANNA IT! and why does they don't tell before? Apple said i can migrate when ever i wanna my date but never said it will creat a new account. So how can i now take my pics and songs from the stupid new account to my main accound and delete that new stupid account?
I would be very glad and happy if anyone could help me.
Thank you very much

In the admin account, open System Preferences then select Accounts - Login Items
Delete any apps or files you have listed there to open when you startup, then restate your Mac.

I was hoping to speak with an agent as I am having tremendous difficulty signing in to Adobe. I created a new account about an hour ago.

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