I was infected with Malware. I wanted to uninstall Firefox and reinstall. I did, but after the reinstall, the bookmarks, everything was still there.
How can I ensure a clean install?
Follow the removal instructions that '''ideato''' hyperlinked. Not everything that Trovi installed on your PC resides within Firefox folders; sometimes garbage like that goes so far as to infect the Registry and if you don't get rid of it all it will just reinstall itself into Firefox all over again on launch.
MalwareTips.con is one of the best and most consistently correct websites I have found for dealing with Malware, ''as linked by ideato''.
http://malwaretips.com/blogs/trovi-com-removal/
Similar Messages
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I bought a book and at fierst the download was not responding.it tookna while to respond and when it did there was 6 books downloading but they were the same book and i want to make sure they don't charge me for all 6 books . What can i do ?
This forum is for making podcasts: the best place to ask would be in the iTunes Store forum:
https://discussions.apple.com/community/itunes/itunes_store
or you could contact iTunes Support; http://www.apple.com/support/itunes/ -
I have an Iphone that was stolen and I want to delete all text messages remotely, but do not have the mobile me app installed. How do I do this?
You don't. Change all your passwords, tell you provider, tell the police, tell your insurance company.
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Lost music! Need help.
Redownload all of it again at no cost via iCloud using the instructions in this article.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock -
I want to uninstall firefox and re-install it with no bookmarks pre-loaded
What it says on the tin, basically. I want to reinstall Firefox as if its the very first time I'm installing it, like it has to ask me if I want to import any bookmarks. Is that possible, or do I have to manually delete all of my bookmarks?
You can delete the places.sqlite file in the Firefox profile folder and also all JSON backups in the bookmarkbackups folder if you want to remove all current bookmarks.
If you want to reset all Firefox data then you can use the Profile Manager to delete the current profile folder and all files in it and create a new profile.
A Firefox reset will still preserve some data including bookmarks, so that wouldn't work for you.
You can use this button to go to the currently used Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
*http://kb.mozillazine.org/Profile_folder_-_Firefox
To make Firefox ask to import data from other browsers you would have to delete the profiles.ini file, that registers all present profiles, in the parent location of the profile folder.
You can import bookmarks manually in the Bookmarks Manager (Library).
*http://kb.mozillazine.org/Import_bookmarks
*https://support.mozilla.org/kb/how-do-i-use-bookmarks -
Either I do have missing some bar or i am not getting the proper setting on my windows of fire fox. But really I want to say that I don't like my present screen of fire fox.
You can delete the places.sqlite file in the Firefox profile folder and also all JSON backups in the bookmarkbackups folder if you want to remove all current bookmarks.
If you want to reset all Firefox data then you can use the Profile Manager to delete the current profile folder and all files in it and create a new profile.
A Firefox reset will still preserve some data including bookmarks, so that wouldn't work for you.
You can use this button to go to the currently used Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
*http://kb.mozillazine.org/Profile_folder_-_Firefox
To make Firefox ask to import data from other browsers you would have to delete the profiles.ini file, that registers all present profiles, in the parent location of the profile folder.
You can import bookmarks manually in the Bookmarks Manager (Library).
*http://kb.mozillazine.org/Import_bookmarks
*https://support.mozilla.org/kb/how-do-i-use-bookmarks -
WHEN I CLICK ON MY FIREFOX ICON....I GET THIS LITTLE 1"X 1" BOX THAT LOOKS LIKE IT'S BRINGING UP THE PAGE, BUT IT DOESN'T GET ANY BIGGER THAN THAT LITTLE 1" BOX............HELP
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating -
Long story short, unwisely allowed unknown publisher to make changes to my computer (which I thought was related to my anti-virus protection) last night. In the process, seems I allowed malware (called antivirus8). Neither Explorer or Mozilla were available - seemed to have been wiped out by antivirus8 thing. Explorer came back up (with favorites still intact) after doing full scans and a few other things...but Mozilla did not. Uninstalled Mozilla and re-downloaded. Final step of installation asked if I wanted to allow an unknown publisher (and I'm sorry to say I don't remember exactly what it was...something with safe in the name, I think) to make changes to my computer. Clicked NO and still not able to access Mozilla...redid and clicked YES and immediately got message that my computer was infected with malware. Have used Mozilla for years...hate just having Explorer. Anti-virus program is Kaspersky...ran full scan and it did not detect a thing...so I really don't know what happened!
Try running several malware scanners to see if Kaspersky missed anything. It is best to run several as each will pick up things that the others miss. Some scanners you can try are:
* [http://www.malwarebytes.org/mbam.php Malwarebytes]
* [http://www.superantispyware.com/ SUPERAntiSpyware]
* [http://www.lavasoft.com/products/ad_aware_free.php Ad-Aware]
* [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx Windows Defender]
* [http://www.safer-networking.org/en/home/index.html Spybot S&D]
If the above malware scanners do not find any malware or can not clear it, you should consider posting in one of these forums for specialized malware removal help:
* http://forums.spybot.info/
* http://www.spywarewarrior.com/index.php
* http://forum.aumha.org/
* http://www.bleepingcomputer.com/forums/
* http://www.spywareinfoforum.com/ -
Tried to sign in on my Facebook account and it would not let me as it says my computer/device is infected with malware and I must remove the malware before I can continue...So how do I do that on an iPad? I was just signed in to FB an hour earlier on here and had no message then. Can someone help me figure this out please. I had no idea the iPad could also get malware....Thanks!
What you may have got was an ad, that tells you you have malware, when in fact when you either click on the ad or try to X out of the ad, that's when it installs the malware on your computer. It's a trick. If it's indeed like that, that's when it's good for the iPad, since it can't get the junk they're trying to push out.
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Is my computer infected with Malware?
I know it is unlikely since I am on the allegedly impenetrable OS of Mac, but a couple of things happened lately whilst I was browsing the internet on Safari that make me think I may have.
A couple of days ago whilst I was using a site for streaming music, I clicked on a link, two specific songs in fact, and it immediately took me to a page warning me that the site may contain potentially harmful malware. This may have been my OS alerting me, I don't know.
Following that, yesterday evening while I was browsing, I noticed a pop-up advert for a mobile phone company or something and I couldn't understand how it had appeared. So I clicked the back button on it and it seemed to go back momentarily to some site called sublimemedia.com and then return to the original pop-up that was causing me concern.
To the best of my knowledge I did not click on anything that would have directed me this to pop-up, and it happened several times of it's own accord, sometimes opening a new page, and one time it seemed to redirect the tab I was in to a pop-up advert whilst opening a new page with the page I was originally looking at, if you know what I mean...
I have Safari set so as to only open pop-ups from sites that I navigate to.
So do I have some form of malware, adware, scareware on my computer and if so how do I get rid of it?
I followed the instruction on this page.
http://www.macworld.com/article/60823/2007/10/trojanhorse.html
but it did not seem to detect anything untoward.
I have also run ClamXav on everything and again my computer appears to be virus free.
Message was edited by: STU9000A couple of days ago whilst I was using a site for streaming music, I clicked on a link, two specific songs in fact, and it immediately took me to a page warning me that the site may contain potentially harmful malware. This may have been my OS alerting me, I don't know.
It was not the OS alerting you. The OS doesn’t send you messages in Web Pages. This is a simple “frighten the unwary computer user” web advert. Ignore it.
I noticed a pop-up advert for a mobile phone company or something and I couldn't understand how it had appeared. So I clicked the back button on it and it seemed to go back momentarily to some site called sublimemedia.com and then return to the original pop-up that was causing me concern.
This is exactly the same.
I have Safari set so as to only open pop-ups from sites that I navigate to.
It’s not perfect, I’m afraid and every now and then one will get past it.
So, no you’re not infected with Malware, these are sneaky forms of web advertising.
Regards
TD -
A few days ago my computer was infected with a virus from my antivirus license running out without me knowing it. Ever since then every time I load a page in firefox or refresh it a pop up window to a site that my ESET antivirus blocks comes up. This will not stop and I can't figure out how to fix it. I've deleted all temporary files on my comp and tried reinstalling firefox from scratch and still won't go away. I'm running out of things to try and not sure what to do. Any help would be greatly apreciated.
Do a malware check with a few malware scan programs.<br />
You need to use all programs because each detects different malware.<br />
Make sure that you update each program to get the latest version of the database before doing a scan.
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]
If you can't fix it with the above listed scanners then you need to ask advise on one of the forums that specialize in malware removal mentioned in the <i>Popups_not_blocked</i> article. -
I have macbook pro and am on OS X Yosemite 10.10.2 . I am having lot of warning message on my browser that my computer is infected with malware/spyware and use mackeeper. How do I solve this issue . This is happening more on chrome and Safari browser
There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
com.something.daemon.plist
and
com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
I have upgraded to Lion, and want to upgrade my iPhoto 8.1.2, but when I try it says it was not purchased at a MAC Apple store, which it was. Then it asks if I want to buy 9.2.3, and I say yes. It responds with Product Distribution file can't be verified. Maybe damaged or not signed. How do I get this fixed, so I can download the new iphoto's that are available.
How did you move your iPhoto library to the new system? the recommended way is Connect the two Macs together (network, firewire target mode, etc) or use an external hard drive formed Mac OS extended (journaled) and drag the iPhoto library intact as a single entity from the old Mac to the pictures folder of the new Mac - launch iPhoto on the new mac and it will open the library and convert it as needed and you will be ready move forward.
LN -
We have been blocked from Facebook with a message that says we have been infected with malware on our iPad 2, what can we do?
You don't have malware on your iPad. Report the issue to FaceBook: http://www.facebook.com/help/
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Do you have any exp. guys that your ipad3 infected with malware virus?
Do you have any exp. guys that your ipad3 infected with malware virus?
There is no malware for the iPad, unless you have jailbroken it. If you have not jailbroken it, whatever problem you are having that prompts you to ask about viruses is not caused by malware, guaranteed.
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