I was on a promotion from online but was called with a better deal that just bit me... why is this?

I was on a promotion and was not happy but OK with the service.I was also to get a $250 gift card but a month later, I get a call from customer service stating they have a better deal.The rep stated I would be paying less than $100 every month!To confirm I asked the rep multiple times and she stated that it is for every month moving forward.I agreed to this. A month later....I am paying $120+ a month.... I called up today and the rep stated the rep I talked to before noted only 1 month for the price.... Now I have to pay more than I was paying before and I won't get my gift card. Seems like it was planned. And the rep I talked to today can say is you are getting a good deal.... while I am feeling very very cheated.

but the price sky rockets if I do not use any promotion.Only reason I stay with them is because my apartment only carry ATT services.

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