I was the person with the curser that was skipping backwards and typing my words backwards. Now it won't let me choose options when I'm trying to reinstall.

Okay. I was given the advice to make sure I had the latest Java. So I uninstalled all versions of Java. Reinstalled latest version of Java 6 update 23. Tried to reinstall Mozilla Firefox and got as far as the box that says: Import wizard settings and data. The curser bounces back and forth from the options microsoft internet explorer and don't import anything. It won't let me choose. It just keeps bouncing back and forth from those two options. Should I just click "next"? Thanks. DC

Wow that was really quick, thank you so much. Im not sure at all which version it was because i said it was around 4 years ago he bought it. I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names. isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
sarucia

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Changed password to my email last night on laptop and now it won't let me retrieve my mail on iPad ,tried deleting my account with yahoo and adding back didn't work

Help changed my email password last night on laptop and now it won't let me get mail on iPad. .tried deleting email and adding back account with new password and didn't work,tried to go in settings and add server didn't work ,help

Hello Hawaii227,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Log in to your email provider's website to ensure that the account is active and the password is correct.
Restart your iOS device.
Have a nice day,
Mario

I recently purchased an album but when it was downloading the album a message popped up saying that I could download it later, I pressed ok but now It won't let me download it when I go to iTunes and press on the album it only says purchased

The notice said "do you want to download it later. This can be done in the music or itunes app" something like that

can you find the song in the music app with the cloud sign beside it, if so, click on the cloud symbol to download it.
if you cannot find the song in your music app,
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I just added money to my iTunes account but now it won't let me purchase anything, whats the deal?

I just entered a redeem code and got more money, but now iTunes won't let me purchase anything it just keeps taking me to my billing info, is there something I can do so I can begin purchasing again?

The Three Best Alternatives for Security Questions and Rescue Mail
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How do I restore my Ipad 4 from my desktop computer? My charger was broken. I bought a new one but now it won't charge. I have a BATTERY bar in the middle of the screen that is flashing RED and I have a symbol on the bottom that looks like a charger.

How do I restore my Ipad 4 from my desktop computer? My charger was damaged so I bought a new one but it won't charge. On my Ipad, I have a BATTERY bar in the middle that is flashing RED and an icon on the bottom that looks like the end of a charger. I have tried to force into reset mode, by holding the sleep key and home button SEVERAL times but it does NOT work. I have plugged my Ipad into my desktop computer, but I do not have a screen on my desktop that is coming up. THIS HAPPENED BEFORE AFTER I DID AN UPDATE AND WAS LOCKED OUT AND I USED EITHER ICLOUD OR ITUNES TO RESTORE, NOT SURE WHICH AND I FORGOT HOW.

Hi MrsMoosie,
I'm sorry to hear you are having these issues with your iPad. If your iPad isn't responding or doesn't appear to be charging, you may find the information and troubleshooting steps outlined in the following articles helpful, in particular the following portion:
If you don't see the charging screen within an hour, or you see the connect to power screen, check your connector, USB cable, and power adapter. Make sure that everything is plugged in firmly, free of debris, and not damaged. You might want to try a different USB cable or power adapter.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
Regards,
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I have a iphone 4s with ios 8.3 and I used to be able to sync only a week or two of emails from outlook email. Now it won't let me do that and it syncs all my inbox. How can I change it back to sync less. I can't find the right place.

I have a iphone 4s with ios 8.3 and I used to be able to sync only a week or two of emails from outlook email. Now it won't let me do that and it syncs all my inbox. How can I change it back to sync less. I can't find the right place.

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My iphone 5 is frozen on the screen that shows a cable and itunes symbol. I can not get the phone to enter DFU mode and itunes does not recognize the phone when plugged in to itunes. The phone was mid update when it was disrupted....

I plugged my iphone in to do an update and it was mid way through the update when the phone was accidentally disconnected. Now the phone is stuck on the screen that shows a cable and the iTunes image suggesting the phone needs to be plugged in to iTunes. I have plugged it in, powered on and off, attempted to enter DFU mode numerous times all with no success. ITunes does not recognize the phone and I continue to only receive the screen saying I need to plug in to iTunes.. Please help!

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I'm not techinal so please bear with me. I don't have the bar that allows me to type in a website. I did have a few minutes ago. When I make the page full screen and move my cursor to the top of the page, the bar drops down and I can use it. I've tried restarting my computer, didn't work. Help!

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I upgraded my Itunes to the latest version and now it won't let me view my library with the column browser. Can i get that back?

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So I just updated to the newest update that was available for safari and iTunes but now it won't let me go on the Internet using safari and it also won't let me sync my songs ,,,,,it takes forever to back up my iPad AND my iPod so what can I do ?

So I just updated to the newest update that was available for safari and iTunes but now it won't let me go on the Internet using safari and it also won't let me sync my songs ,,,,,(it takes forever to backup my iPad AND my iPod) so what can I do ?

If you're on windows try the following:
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HT201272 How do i see a list of the apps that have been downloaded and the dates and times and amounts? Tried to follow the on-line thing but i want to compare what has been downloaded with my visa bill. HELP!!

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I never put security questions on my apple I'd and now it won't let me buy anything with my money it keeps asking me for the answers that I don't know

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Frequently asked questions about Apple ID
Manage My Apple ID
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Good Luck friends!

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http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

I was the person with the curser that was skipping backwards and typing my words backwards. Now it won't let me choose options when I'm trying to reinstall.

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