I was using my iPad and then I locked it and now the screen wont light up and when I plug it into iTunes it doesn't show up under devices
I was using my iPad one morning looking at ebay, and then I locked it and came back and when I clicked the home button nothing happend. When I clicked the lock button nothing happened, when I plugged it into iTunes nothing happened and it didn't show uunder "Devices" on to side. Please help me I don't know how to fix this and it's been two days since it happened.
I would then try and do a hard reset like Fernando recomends if that doesnt work you might need to try a DFU Restore.
How To DFU Restore
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When you plug it into the computer, it detects that it's a Cinema HD but the screen is pitch black.
For some reason, the USB and FireWire ports still work.If you shine a really bright light directly into the screen can you then see a faint image on the screen? If so, that would indicate the backlight has died (hardware failure) and the unit needs repairing.
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I've already tried plugging it in to reset-nothing.
I've tried holding the top and home button-nothing.
Plugging it into the wall-nothing.
Using a different cord- nothing.
this is an iPhone 5. with whatever ios system that came with the iphone 5. did not upgrade to the ios 7 yet.Hi jscheilling,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281?viewlocale=en_US
Cheers,
Judy -
Frozen itouch with the itunes sign with the charger going into it. I have held down both buttons for 10 seconds I have re ran the tests but itunes doesn't read it still
Put your phone in DFU mode. Connect it to itunes and hold down the power and home buttons at the same time for ten seconds. Then while keeping the home button pressed let go of the power button. Keep holding until a message pops up saying your phone is in recovery mode. Then sync it back up. This will erase everything from ipod and restore it back from itunes.
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I have bought an ipad, and when i go to reset it, it needs the restrictions password which i dont know. When i plug it into itunes, it asks to turn find my iphone off, which needs the password of the old owners itunes.What should i do?
If you're able to contact the person who set the lock, send them this link and tell them to follow its instructions.
If not, you can't use the device but may be able to get it refunded. Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)
(119278) -
Hello, I restored my Iphone, and I made sure that all of my stuff was backed up into the Cloud. but now when i plug it into Itunes its like a brand iPhone PLZ help! Its an Iphone 4. I look ed on the account info and everything is right plz help!
Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone -
When I search a music artist in the itunes store and then click to view all albums the screen is blank. Why is itunes store not showing me all of the Albums?
This can be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
Make sure that you not run Firefox in (permanent) [[Private Browsing]] mode -
I just factory restored my iPod 5 touch and when I plug it into iTunes to back it up, iTunes stops responding and closes. This only occurs when the iPod is plugged in, when it isn't, iTunes works fine. I am using Windows 8 and iTunes is updated (as of this posting). Any suggestions on getting around this? Thank you.
Also, when I put it through the Windows diagnostic, it lists an "incompatible program" WHILE my iPod is plugged in.
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Please tell me how to go back to a long text I wrote and then i must have accidentally swiped the screen one way or another. How do I go back to the screen so I don't have to re-write the whole text?
Cloud takes over https://forums.adobe.com/thread/1584746 may help
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My ipod wont charge ive try everthing when i plug it in to the computer nothing happen but before that it was full charge and 5 mins after that it was 10% and tried charging it nothing but now the screen is blank...So what should i do?
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar -
I have a shuffle. When I plug it into Itunes, it tells me that it has not been ejected properly, and it will not recognize the Ipod. I have turned off the computer, and tried this with another shuffle with the exact same results. Any ideas?
Do you remeber the exact (or close to it) wording of the error message?
Try manually placing the iPod in Recovery mode and then try to restore
Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can also try another computer to help determine if you have an iPod or computer problem. -
I want to set up my iphone to sync with my macbook but when I plug it in via USB my iphone doesn't show up under devices in itunes even though it is plugged in correctly and is charging through my computer. How do I get it to show up? I've tried restarting my computer.
If your iPhone does not appear under Devices in iTunes after you connect it to your Mac, refer to the troubleshooting suggestions here:
http://support.apple.com/kb/ts1591 -
My Kids were on my 24 in iMac. Now the screen is "Zoomed in" and I can't get it to go back to normal. Tried resetting resolution, rebooting in safe mode.
Help!
Thanks.Tap the top of the mouse with two fingers.
To turn off this feature, Un check the "smart Zoom" box -
My iPhone 4 will not turn on. When I plug it into Itunes it says it is n recovery mode. I try to restore it and the error code code 3194. I have tried all the steps what now?
It is usually given as a communication error between Apple, iTunes (your computer), iPhone. Somewhere they are not communicating, so the iOS you are trying to install cannot be approved by Apple. Trouble shooting steps include, making sure you have Current iTunes installed, make sure your Hosts file of computer is not blocking Apple. Try restoring on another computer.
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My iphone 5s wont turn on. I tried to recover it through itunes and it didnt work. It said that due to an error my phone could not be restored. However when I plug it into itunes via my computer it turns on, I get the apple, the white line beneath it???? As soon as I remove it from the computer it goes completly off again???????
Hey beaches37,
Thanks for the question. I understand you are experiencing issues with your iPhone 5s. You mentioned you received an error when attempting to restore. If you remember this error, the following article may help to resolve it:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Furthermore, you may want to try restoring your iPhone in recovery-mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M.
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