My itouch is frozen on the itunes sign with the charger cord going into it. I have tried to restart hold down the two buttons but nothing changes. When I plug it into itunes it doesn't read it and I ran that test and nothing changes...HELP PLEASE!

Frozen itouch with the itunes sign with the charger going into it.  I have held down both buttons for 10 seconds I have re ran the tests but itunes doesn't read it still

Put your phone in DFU mode. Connect it to itunes and hold down the power and home buttons at the same time for ten seconds. Then while keeping the home button pressed let go of the power button. Keep holding until a message pops up saying your phone is in recovery mode. Then sync it back up. This will erase everything from ipod and restore it back from itunes.

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