I wasted $15 on Adobe Acrobat and it refuses to download. I want a refund.

As stated, after paying for Adobe Acrobat, it won't download. I want my money back.

Hi jm7051,
I'm sorry that you haven't been able to download your software. If you'd like a refund, please Contact Customer Care.
If you'd like to give it another try before canceling, please try to download directly from this page: Download Acrobat products | Standard, Pro | XI, X - Adobe
Best,
Sara

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I have purchased Adobe Acrobat and my order number is 281998924. My previous Sony computer which used to Windows 7 crashed. I purchased a new Toshiba computer with Windows 8. How can I download the Adobe acrobat? I assume I don't have to pay for the progr

I have purchased Adobe Acrobat and my order number is 281998924. My previous Sony computer which used to Windows 7 crashed. I purchased a new Toshiba computer with Windows 8. How can I download the Adobe acrobat? I assume I don't have to pay for the program again? Thank you for all your help! Angelo.

If you had purchased Acrobat Standard subscription.
You need to download the application from below website :
www.cloud.acrobat.com
Sign in with Adobe ID and Password and once signed in click on Acrobat tab and download the application.
Sign in - Adobe ID

I get a message saying: "Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement". HELP!!

Hi i have an iMac with 10.9.3 and when i tried to open a PDF link or a PDF document in Safari 7.0.4 this message appears: "Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement". What can i do to solve this?

Back up all data before making any changes.
Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in the preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder...
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

Page Setup / Printing in Adobe Acrobat and Reader

Does anyone know why Adobe Acrobat and Reader don't retain page setup information from one document to the next? I constantly have to switch between two different paper sizes in page setup, because the information isn't retained by the individual documents.

I would suggest creating a second instance of the printer in Windows with tray 2 as the default tray - select that printer from Acrobat.
Control Panel > Add Printer > Create the Printer
Control Panel > Printers > Printer Properties

Repeated message "Before proceeding you must first launch Adobe Acrobat and accept the End User

I am now getting repeated pop-ups of a dialog box that says:
Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement.
However, there is no menu command or preference to do so in either Adobe Acrobat Reader X version 10.1.6, or Acrobat Pro X 10.1.6 CS6 (I'm a CS6 subscriber)
How can I make this annoying dialog go away? What caused it to start appearing?
I'm running OSX 10.8.2 on a recent iMac, Safari 6.0.2 (8536.26.17)

There seem to be at least two different problems.
Some people need to run a copy of Acrobat/Reader and accept the agreement which appears (just pops up).
Some people have something worse.
I recommend checking in Applications to see if there are any other Adobe Acrobat or Adobe Reader apps shown, and start them.

There is some font labels that do not appear in adobe acrobat and appear in the reader " appear as

there is some font labels that do not appear in adobe acrobat and appear in the reader " appear as boxes" and I need to work with the acrobat can any body help

I don't know if your on a Mac or a PC.
So you need to locate the Font cache file for Acrobat (make sure Acrobat is quit) and remove to Trash/Wastebasket.
and empty. The open Acrobat back up and the font cache file should rebuild. If your on a Mac the simpliest way is use a Utility called fontnuke and have it remove all Font caches.
Font cahces frequently corrupt as they are in constant use. Mayb Windows machines have something similar as Font Nuke.

I just paid for and downloaded the wrong version of Adobe Acrobat X Pro. I downloaded the Microsoft version and I have a Mac running OX Yosemite. How do I get a credit for what I ordered and then reorder the correct Mac version of Adobe Acrobat X Pro

I just paid for and downloaded the wrong version of Adobe Acrobat X Pro. I downloaded the Microsoft version and I have a Mac running OX Yosemite. How do I get a credit for what I ordered and then reorder the correct Mac version of Adobe Acrobat X Pro

If you ordered Acrobat via subscription, then you can use either Windows or Mac version. Just download/install the Mac version, then activate it with your Adobe ID.
If you purchased the perpetual license, then you need to Contact Customer Care bu chat or phone.

From acrobat 11.0.07 before proceeding you must first launch adobe acrobat and accept the end user license agreement

Whenever I try to click on a link to open a pdf file, I receive the following message "before proceeding you must first launch adobe acrobat and accept the end user license agreement"
However, my adobe acrobat is working well and I just recently uploaded it. Any ideas?

Hi stephendubai,
What browser are you using? Please see the last post in this thread to see if the linked document resolves your issue as well: Re: Before proceeding you must first launch Adobe Acrobat and accept EULA
Best,
Sara

What ia Adobe Acrobat and the end license?

What is Adobe Acrobat and the end user license agreement?

Adobe Acrobat is an application that can be used for reading, editing, and creating PDF files. For more information, visit the product page:
http://www.adobe.com/products/acrobat.html
You can find the End User License Agreements (EULAs) for Adobe products on the following page. The Acrobat family of products is almost halfway down the Page:
http://www.adobe.com/legal/licenses-terms.html

Firefox sent an update but it wouldn't download because it said it came through an e mail improperly coded or tried to use adobe acrobat and that doesn't work. what do I do

firefox sent an update to my imac but I couldn't download it because it said it came through an email improperly coded or tried to use adobe acrobat and that doesn't work. what do I do??

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
 Cheers, Tom

I have changed my PC, deactivated Adobe Acrobat and tried to load on new PC. Got to registration and get the message " A problem was encountered while trying to send information over internet" this is 8 standard

I have changed my PC, deactivated Adobe Acrobat and tried to load on new PC. Got to registration and get the message " A problem was encountered while trying to send information over internet" this is 8 standard
When I try to use it to make pdf files I get the message "Missing PDFMaker files
It is a proper copy with serial numbers

Moving this discussion to the Acrobat Installation & Update Issues forum.

I purchased Adobe Acrobat Pro XI via email download via the Dell Store yesterday. The product key doesn't work/fit into any of the "Registration" templates I've look through on the Adobe website. Manufacturer Part # 65195473.

I purchased Adobe Acrobat Pro XI via email download code via the Dell Store yesterday. The product key given doesn't work/fit into the boxes on any of the "Register" pages on the Adobe website. Therefore, although I paid for the product and it is downloaded, it is not "installed" and will not work to print documents from emails, etc.

Hi williamc48321229,
You must have received redemption code via email from the reseller.
Please ensure that you are entering the right code as that would be needed to obtain the serial number for activating the product.
For more details on this, please refer:
Find your serial number quickly
Hope this helps.
regards,
Anubha

Since having installed Yosemite my adobe acrobat X crashs as soon as I want to open a file, can anyone help on this issue?

Since having installed Yosemite my adobe acrobat X crashs as soon as I want to open a file, can anyone help on this issue?

Please try the steps below and let me know if it worked for you
Delete all the files from following folders:
[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
[Home]/Library/Application Support/Adobe/AdobePCD
Then launch Acrobat and try to activate and check.
Regards,
Rave

Adobe Acrobat Updater is an application downloaded...

This message pops up every 3 days and I don't know why. How do I get rid of it?
"Adobe Acrobat Updater is an application downloaded from the internet. Are you sure you want to open it? Safari downloaded this file on October 19, 2009."

There is a description of the solution on the Adobe website here:
http://kb2.adobe.com/cps/402/kb402251.html#main_Turn_off_automatic_updates_on_Ma c_OS
In summary, open the AdobeUpdaterPrefs.dat file and change
<AutoCheck>1</AutoCheck>
to
<AutoCheck>0</AutoCheck>
HTH,

I have tried downloading Adobe CC and about 40% thru download it stops [was:he]

i have tried downloading adobe cc and about 40% thru download it stops

I can't help you with the "why", but it may help downloading the full offline installer from http://get.adobe.com/reader/enterprise/

I wasted $15 on Adobe Acrobat and it refuses to download. I want a refund.

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