I went to create a itunes account and entered the wrong e-mail in and my ITunes confirmation code was sent to that e-mail. The person who recieved the e-mail shouldnt be able to keep it due to they dont know the password i made for the account correct?
I went to set up an ITunes account and entered the WRONG e-mail. After everything was complete it sent the Itunes conformation number to the wrong e-mail. I dont believe they can use it because they dont know the password it will ask them for that e-mail for the account. How do i redeem the itunes back? When i enetr the code to try and use it for my correct e-mail it says it already has been redeemed.
Go to https://expresslane.apple.com ; select 'iTunes' in the first column; 'iTunes Store' in the second column then see if there is an appropriate place to report the problem.
Similar Messages
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bought an iphone off a friend and i cant activate it as they dont know there password so i can reset the phone , can anyone help
Have them reset thier iCloud password so they can disable the Activation Lock.
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my friend gave me ipod touch with all his accounts, i created new accounts but when i went on the appstore and tried to update apps installed by him,i was asked his account's password! i dont know his password.how can i use my account to update apps?
You can't. Apps and really all content purchased/downloaded through one Apple ID is forever tied to that Apple ID. In the case of Apps they will always request that Apple ID to update as they are licensed to that Apple ID.
In reality, the Apps were licensed to that Apple ID by the developer. And cannot simply be given away to you for you to use.
He should have wiped the iPod clean so you could set it up for your use without any of his accounts or purchased content as you are not really licensed to any of those Apps.
Your friend should have followed this support document before giving the iPod to you:
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support -
Created an apple I'd using a wrong e-mail address. Can't access the e-mail to varify the Apple ID in order to be able to change the account settings. Any idea how can change the account information without having to varify the account through the e-mail?
You are trying to find a loophole to circumvent a basic rule that prohibits the transfer of purchased content from one Apple ID to another.
Content tied to an Apple ID are bound to that Apple ID forever. You can not merge or trade accounts. Well, not (officially) anyway... -
My Ipad went into disable mode after my grandchild entered the wrong passcode several times. I have the correct passcode, but I have never synced the IPad. It says Connect to Itunes Diable Ipad. I have many pictures I do not want to lose and I have never backed up. Is there a way to open the Ipad without losing all of my pictures or data.
You should be able to recover any pictures you have taken on your iPad (in Camera Roll), but not application data etc, by connecting, via USB not wifi , to your computer.
If you are using a mac, connect your iPad, if iTunes automatically launches close it, run iPhoto and wait till your iPad is shown under Devices, you can then import all or selected photos.
If you are using Windows, again connect and close iTunes if it starts. Then browse the device using explorer, your photos will be shown on the device in My Computer held in a folders under DCIM (or something similar), you can copy and paste them into which ever folder you want on the PC.
The rest I'm afraid is gone unless you can remember the passcode, sorry.
Hope all goes well.
Cheers
AF -
I have a sent email (I confirmed it was sent) and it keeps coming back to my Draft folder, even when I delete it. How can I make it stop? I use OS X, version 10.0.4 and the Mail application.
Select the Drafts folder.
Under Mailbox in the Menu bar select Rebuild (last option) -
I had just updated my Mac to 10.6.1. When it finished, I had tried to open up Itunes but it says it requires 10.6.8 or later. When i had tried to update my mac it asked for my adiminstartor password. I dont know my password. Any way to reset it without using a disc?
Sure there is.
1. restart your computer in Single User Mode (by pressing Command + S during boot - see http://support.apple.com/kb/ht1492)
This will boot your OS X system in a kind of command line mode.
Note: this will not work if you have a Firmware password set.
2. when in Single User Mode, enter the following command
mount -uw /
to mount your OS X file system.
3. now you can enter the following command
passwd username
replacing "username" by your OS X user's short name. Then you will be prompted to enter the new password for that user. You will have to confirm that new password.
Note that you will not see any character showing when you enter the new password; this is expected behaviour. -
I bought an iphone 5 from one of my friends and unluckily I had yet lost his contact, I had update this iphone to IOs 7 and now it's be locked at iCloud because there was no password . Actually I dont know what I must do for its. Experts, please help me!
The friend who sold it to you needed to clear his Apple ID off the phone before he sold it to you. Of course if it wasn't his phone in the first place then he could not do so. He is your friend but you don't know where he is?
There is nothing that will help you short of getting the password for the Apple ID from your friend. If you cannot obtain that there is no workaround. -
i reset my ipone that i got from my nephew and i need to reactivate the iphone but i dont know his password and it has been locked, he doesn't remember his email address or password to reset his apple id, what can i do to get the iphone activated
Send him this link and tell him to reset/find the information for his Apple ID.
(113663) -
I forgot the password on my iPad; I have it backed up on my Mac, so I saw that I just should back up from iTunes. I tried to do that, but it says to first turn off "Find my iPad", which obviously I cannot do because I don't have my password!! Help!
Have you tried using Find My iPad on a computer to remote wipe your iPad?
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i lent a family member my iphone 4 and my boyfriend restored it and i was able to get into the phone. a month later i needed to switch over to this phone and for some reason it needed a password but we didnt enter one. we tried everything and we are now completely locked out of this phone. it says to connect to itunes but when i do it says it can not access the phone because of it being locked. i dont know what else to do. i cant get ahold of apple because it keeps saying i need the serial number but that is inside the phone!!! HELP!!!!!!!!
You need to restore using the recovery mode as described in http://support.apple.com/kb/HT1212
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How am i supposed to download the latest itunes version if i dont know the password because its not the same as my apple id password
The password being requested is, as for any Mac OS X software update or application installation, the password to your user account in Mac OS X, or the user name and password to an account in Mac OS X that has administrator privileges if your account does not.
Regards. -
i am trying to reset my iphone for my son to us but its asking for an old password for the icloud that i dont know and its linked to an old email account still for some reason and i no longer have it active
Then you're going to have to contact Apple and speak to someone in account security, because there is no way to bypass the activation lock.
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I signed up yesterday with synch. I don't know my password and I need it to reset a new password. Please advise how to set a new password when I dont know old 1
I set it up on my "upstairs computer" and then came to my "downstairs computer" to synch and I can not get into the account because of the above password problem. I write down my passwords. I must have mistyped it or mis written.
I want to change my passwordThe new Sync version uses the Firefox account and stores the login data (username/email and password) under the https://accounts.firefox.com site heading in the Password Manager and use the signedInUser.json file in the profile folder to store the credentials once connected to the account to avoid having to enter the master password on each start.
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HT4759 I dont know my password to my icloud Id and my icloud and my apple id are different
How can I restore my ipod if I dont know my icloud password and my icloud and my apple id are different?/
Hello ilovemyson1231,
Thanks for using Apple Support Communities.
To reset the password for your iCloud account please follow the support article linked to below.
iCloud: Change your iCloud password
http://support.apple.com/kb/ph2617
Take care,
Alex H.
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