I would like to change my rescue email id though I forgot security questions

HHow to change rescue mail id

You can't change it unless you can access the Password & Security section of applied.apple.com.  And you can only do that by answering your security questions, or with Apple's assistance:
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or if there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.

Similar Messages

  • HT2534 I would like to change me rescue email address on my itunes account.

    My rescue account needs to be change because it no longer is available to me. Can I change my rescue email address?

    You can - from http://support.apple.com/kb/HT5312 :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.

  • How can I change my rescue email address to retrieve my security question answers?

    Help me! I try to download songs from my phone and a message keeps popping up saying since this is my first time downloading from this device I need to verify my identity by answering my security questions. It's not the first time I've downloaded music from my phone and I can't send my questions to my rescue email because I dont remember whose email address it is. How do I change it?

    You need to either answer your security questions or remember your rescue email address to check it. Afte that you will need to contact Apple account security to reset your password (after proving you are who you say you are).

  • HT2623 I would like to change my iCloud email address.

    I would like to change my iCloud email address but don't know how.

    You can't change it. To get a different address you have two options:
    1) Setup a whole new iCloud account under a different AppleID
    2) Setup an email alias within your existing account: http://help.apple.com/icloud/#mm6b1a490a

  • HT2623 I would like to change my  "@me" email address and keep my apple id as is

    would like to change my  "@me" email address and keep my apple id as is

    You can't change and @me.com email address.  You can set up an @icloud.com alias address to use that will receive email in your current inbox, but you can't get another @me.com address at this point (see http://help.apple.com/icloud/#/mm6b1a490a).  Just be aware that you can't later use an alias address to set up a new iCloud account, transfer it to another account or reactivate it should you ever delete it.

  • I would like to change my primary email

    I would like to change my primary email since the email provider went bankrupt. The problem is I forgot my password too. what can I do?

    Hello, thewall122876. 
    Thank you for visiting Apple Support Communities. 
    I would recommend reaching out to our Apple ID account security team to assist you with this issue.
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    Jason H.

  • I would like to change my user email address to a different email? I am currently subscribed with [delete] but would like to change it to [delete]

    I would like to change my user email address to a different email?
    I am currently subscribed with [email protected] but would like to change it to [email protected]

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -email address https://forums.adobe.com/thread/1446019

  • HT5312 What if i forgot the rescue email address ? And the security questions ... I only have This sonnet seems to be about the author's attempts to immortalize his wife or the love of his life. Access  to my apple id email . I think someone changed them

    What if i forgot the rescue email address ? And the security questions ... I only have This sonnet seems to be about the author’s attempts to immortalize his wife or the love of his life. Access  to my apple id email . I think someone changed them .

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    The security questions and rescue email address is there for account security. If you don't have a rescue email address then contact iTunes Support using the link on the HT5312 page that you posted from.
    When they've been reset you can then either a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I do not remember my rescue email and i do not remember my security questions, what can i do to find out my rescue email without needing to answer security questions? Please help now I am unable to buy or install apps:(

    forgot security answers and rescue email how do i find out the rescue email without needing to enter security questions?

    Contact Apple support at the appropriate number found in http://support.apple.com/kb/HE57 and ask to speak with someone in account security.

  • HT201363 hi, I don't remember the answers for my security questions and I don't have "send an email to your rescue email address to reset your security questions and answers" when I select "Password and security" on my apple ID. What should I do?

    hi, I don't remember the answers for my security questions and I don't have "send an email to your rescue email address to reset your security questions and answers" when I select "Password and security" on my apple ID. What should I do?

    Hi Roy,
    Contact iTunes support:
    https://getsupport.apple.com/GetproductgroupList.action
    Select your country, complete the prompts.
    Or you can contact them by email:
    https://ssl.apple.com/emea/support/itunes/contact.html
    They usually will get back to you via your regular email within 24 hours.
    Cheers,
    GB

  • HT201363 i forgot my security questions and i can't find ( send an email to your rescue email address to reset your security questions and answers. ) i might not set up a rescue mail now i can't make any purchases

    i forgot my security questions and i can't find ( send an email to your rescue email address to reset your security questions and answers. ) i might not set up a rescue mail now i can't make any purchases

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87765)

  • HT201363 why my Alternate Email Addresses does work on my  send an email to your rescue email address to reset your security questions and answers.?

    why my Alternate Email Addresses does work on my  send an email to your rescue email address to reset your security questions and answers.?

    Because an alternate email isn't the same as a rescue email. If you can't get an email sent to your rescue email address or don't have one, you need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103736)

  • I forgot my security questions answers... How can I reset them? I cannot see "send an email to your rescue email address to reset your security questions and answers"

    I forgot my security questions answers... How can I reset them? I cannot see "send an email to your rescue email address to reset your security questions and answers"

    Call AppleCare & ask to talk to "Account security".

  • I used a rescue email address to obtain my security questions but entered it wrong, how can you re enter your rescue email address

    I used a rescue email address to obtain my security questions but entered it wrong, how can you re enter your rescue email address

    Try #1 or #2 below
    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 I forget the answers of security questions and i don't have rescue email how can i reset security questions, especially that i don't have a support from apple in my country lebanon to contact with

    I forget the answers of security questions and i don't have rescue email how can i reset security questions, especially that i don't have a support from apple in my country lebanon to contact with

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    How to Manage your Apple ID: Manage My Apple ID

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