I would update to the new version of Firefox but I like my big Google Firefox start page. Don't think I'll have that with the new version and I don't want to give it up.

I love my start page. It's nice and big with the Google search engine bar and Firefox earth symbol attached. I'm positive that the new version of Firefox will cause me to lose this particular start page so I refuse to do the update. If I download the new version and this happens I won't know how to get it back (tho' I did do it once and lost the start page so I went back into my Mac time machine and got the old version back. I was so relieved.) Thank you.

If I recall correctly, you are talking about the default start page. To check if this is correct, type '''about:home''' in the awesome bar. If this is the same as your homepage, it will still be there when you update.

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AMT subsystem failure. The licensing subsystem has failed catastrophically you must reinstall or call customer support. Which never answers. I have reinstalled with the same issues not sure whatelse to do?

this message appear when I launch any program within the CS3 suite
AMT subsystem failure. The licensing subsystem has failed catastrophically you must reinstall or call customer support. I call automated system which refers me to this site. I have reinstalled with the same issues not sure what else to do?

Try this Help article
Error: "The licensing subsystem has failed catastrophically." when you start a Creative Suite 3.x application
Nancy O.

Since I downloaded the upgraded software, my charger that came with my phone says "this cable or accessory is not certified and may not work reliably with this iphone" It worked before but now it doesn't...I don't think I should have to buy a new one...

since I upgraded to the new operating system my charger no longer works...
It says"this cable or accessory is not certified and may not work reliably with this iPhone"

Try checking your cable socket/lightning cable for dirt, grime, pocket lint, etc. I could not find the solution to this issue myself and after much searching I found someone stating that cleaning this out helped them immensely.
After taking a wooden toothpick (making sure the phone was OFF first) and gently clearing out the edges and inside of the lightning socket this went away.) It is worth noting that I had a significant amount of dust or lint buildup along the edge rails which I think was causing the iphone to believe it was plugged into something when it was not.
Try it and see, ensure you are very careful and do not use any conductive tools to clean the area in question. Compressed air also does wonders here.

Google Calendar has lost all my events, could this have happened with the last upgrade of Firefox

All my events suddenly disappeared after my last upgrade of FireFox. I have deleted cookies etc but no events show up from Fire Fox or IE8 attempts. I believe this is a Google issue as a result of their attempt to upgrade their own Google Calendar product. Can you confirm this is absolutely not a FireFox related issue?
Also my Wall Street Journal now fails to load articles sending me a "failure to load type message...please try again" message. On the please try again the clicked article loads ok and all others load as long as I don't close FireFox.
Ideas would be appreciated.

Make sure that you do not use [[Clear Recent History]] to clear the "Site Preferences"
Clearing "Site Preferences" in "Clear Recent History" will remove exceptions that are stored in content-prefs.sqlite (site specific settings for zoom) and permissions.sqlite (exceptions for images, cookies, pop-ups, software; Tools > Page Info > Permissions) in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder].
The password exceptions (Tools > Options > Security: Passwords: Show Passwords) are also removed from signons.sqlite.

I've just discovered that with the newest version of iTunes you can no longer delete apps you don't want. You used to be able to do so by connecting to to desktop computer and delete them. Tech support said you can't delete apps anymore. Not Good!

I've just discovered that with the newest version of iTunes you can no longer delete iPod Touch/iPhone apps you don't want. You used to be able to do so by going onto iTunes on your desktop computer and deleting them. Not Good! I just called tech support and they said that in this version there is no way to delete them. They also said there have been numerous complaints about this. You can't even delete them from your applications folder. It's as though you're being held hostage to apps you tried, but do not want.
While we're on the subject, I don't like the fact the the iPod touch comes with unistalable apps such as: Passbook, Nike & iPod, Newsstand, and Game Center. Don't want them, will never use them. Give customers the option to delete apps that we don't want. Call Apple's corporate customer care. escalation, and complain untill they fix this.

Actually,
Step 1:
Step 2.
Step 3.
Step 4.
Step 5.
One of us must be wrong.

Downloaded 11.0.3 (42) 64 bit to my MacBook Pro and it crashes every time I select a song a use the 'add to' function to add to a play list. It's never done this before, is it a bug with the new version?

downloaded 11.0.3 (42) 64 bit to my MacBook Pro and it crashes every time I select a song a use the 'add to' function to add to a play list. It's never done this before, is it a bug with the new version?

You could just disable updates. Change these settings in about:config.
* app.update.auto - set to false
* app.update.enabled - set to false
You can still check for updates with the "Check for Updates" button in the About Firefox window, but it will download the update file anyway if there is an update available. You can also check which is the current release from here:
* http://sjc.mozilla.com/en-US/firefox/new/

Can't update the flashplayer becasue it states I need to close firefox? Not sure why, I have an updated version of flashplayer but when I go in through firefox it tells me I need to update it, but won't because I am in firefox.

Can't update the flashplayer becasue it states I need to close firefox? Not sure why, I have an updated version of flashplayer but when I go in through firefox it tells me I need to update it, but won't because I am in firefox. This seems to be a problem when I am in FB.

You must close Firefox to install the update after it is saved to your hard drive. Follow the instructions below.
There are 2 versions of Adobe Flash. Both must be installed and updated on Windows systems. In Firefox it would show as Shockwave Flash in your plug-ins, if you had it installed.
*an ActiveX version for IE only
*a plug-in version for Firefox and most other browsers
#'''Install or Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
#*Download and SAVE to your Desktop so you can find the installer later
#*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
#*After download is complete, exit Firefox
#*Click on the installer you just downloaded and install
#**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
#*Start Firefox and check your version again or test the installation by going back to the download link below
#*'''Download and information''': http://www.adobe.com/software/flash/about/
#**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
#**Use IE to go to the above site to update the IE ActiveX
#*'''Download Manual installers'''.
#**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
#**Note separate links for:
#***Plugin for Firefox and most other browsers
#***ActiveX for IE

I have an iPod touch that is synced with my library. I just got a new Nano and I want to sync that with the same library but I can't figure out to do it with iTunes 11

I have an iPod touch that is synced with my library. I just got a new Nano and I want to sync that with the same library but I can't figure out to do it with iTunes 11

I watched the new itunes tutorial, and if you double click on the blank part of the bar that says music, videos, apps, etc, a button will show with your ipod's name.

The wifi has been lost or disconnected on my iPad. It's the iPad 2 and has not been updated yet. It's IOS 6.1.3 .. how do I add a network back onto it? I have typed in the name and chosen each of the securities and still hasn't connected!

The wifi has been lost or disconnected on my iPad. It's the iPad 2 and has not been updated yet. It's IOS 6.1.3 .. how do I add a network back onto it? I have typed in the name and chosen each of the securities and still hasn't connected!

Hey there Luba_kalstad,
It sounds like you are unable to join your network and cannot see it in the Wi-Fi list in Settings. I would try the troubleshooting outlined in this article named:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
And this section down toward the bottom if needed:
Unable to locate a Wi-Fi network
Verify that the network is available by tapping Settings > Wi-Fi and choosing from the available networks.Note: It may take a few seconds for the Wi-Fi network name to appear.
Move closer to your wireless router (access point) and attempt to locate the Wi-Fi network.
If you do not see the network you would like to join, you may be attempting to connect to a hidden network. Learn how to join a hidden network.
Supported Wi-Fi configurations vary by iOS device model. Find out which standards your device supports3.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Thank you for using Apple Support Communities.
Take care,
Sterling

I have problem with syncing in itunes and it stared since i installed new version of itunes.it stuck in backup step for houres.what shud i do?

I have problem with syncing in itunes and it stared since i installed new version of itunes.it stuck in backup step for houres.what shud i do?

So, in iTunes, when you look at the shuffle's content (in the sidebar) and click on the playlist under the shuffle, over to the right, the songs are in your desired order, correct? Where do you look, or what do you do, that indicates the playlists are in alphabetical order? Are you saying that when you play the songs while using the shuffle, they play in alphabetical order?
If so, when you listen to the songs on the shuffle, are you using the playlist, or are you using the All Songs list? If you are in the default All Songs list, with the shuffle's power switch set to play-in-order (the middle position), the songs play alphabetically, I believe.
The 3rd gen shuffle uses VoiceOver. If you are in the All Songs list, you need to use VoiceOver to switch to the playlist (see manual linked below for details). When you are in the playlist (with the shuffle's power switch set to play-in-order), then the songs should play in playlist order.
There are more details in the manual for the 3rd gen shuffle, which is online here
http://manuals.info.apple.com/en_US/iPod_shuffle_3rdGen_UG.pdf
See page 22 for the section about setting up and using VoiceOver. The part about switching playlists starts on page 23 (Using the Playlist Menu).

Images loaded fine in the previous version of firefox, but now do not open in firefox 5. It is our business' website. it opens and looks fine in explorer and other browsers.

Images (actually graphics) loaded fine in the previous version of firefox, but now do not open in firefox 5. It is our business' website. it opens and looks fine in explorer and other browsers. However, please goto www.trinitystone.biz (using Firefox 5)and look at how the top menu bar has a black box surrounding it and the bottom menu also has this black bar. It is not supposed to be there, if you view the site from IE, you will see what it is supposed to look like. Any help would be appreciated! Thanks

You can modify the pref <b>keyword.URL</b> on the <b>about:config</b> page to use Google's "I'm Feeling Lucky" or Google's "Browse By Name".
* Google "I'm Feeling Lucky": http://www.google.com/search?btnI=I%27m+Feeling+Lucky&ie=UTF-8&oe=UTF-8&q=
* Google "Browse by Name": http://www.google.com/search?ie=UTF-8&sourceid=navclient&gfns=1&q=
* http://kb.mozillazine.org/keyword.URL
* http://kb.mozillazine.org/Location_Bar_search

Hi support please help me to sync my ipod and iphone 5 . Since i have installed new itunes version 12 , i am not able to sync to transfer data to my devices through itunes. I think there is some issue with tunes new version .kindly support ASAP. Ra

Hi support please help me to sync my ipod and iphone 5 . Since i have installed new itunes version 12 , i am not able to sync to transfer data to my devices through itunes.
I think there is some issue with tunes new version .kindly support ASAP.
Rachna khanna
[email protected]

you might need to buy a new cable from the apple store.

Just got a new IPAD3, straight out of the box, but I cant charge it, I have tried with the power plug and cable out of the box but no joy, i have tried resetting the iPad but still no joy, have tried different plug sockets, different plugs/cables, help

Just got a new IPAD3, straight out of the box, but I cant charge it, I have tried with the power plug and cable out of the box that came with it but no joy, i have tried resetting the iPad but still no joy, have tried different mains plug sockets around the house with no joy, I have tried different USB mains plugs but again no joy, I tried using my new iPad cable into the USB port of my MacBook Pro laptop but still no joy, then, I tried using my old iPod classic cable into my MacBook Pro and that worked, so I have a way of charging my new iPad3 but its not practical as i have to take my MacBook Pro everywhere if I want to charge it which kind of defeats the object of having an iPad, has anybody experienced anything similar and how was it fixed? can anybody help me please...

Grumpy Gator,
Please note it did say at the store's discretion, but people have actually been able to return it to the on-line store. (I only saw a couple who tried.)
And given the outcry, I would think Apple might have other Apple stores join in. Just in case, though, if you can, you might bring it in today.
If it's an ARS, my guess is they can stick to their 14 day return. Apple cannot force them to do it. SO if it's not bought directly from Apple, and it's past the 14 day deal, I'd bring it in to the store today if you have one. When I gave people the cnet.com site, I gave it so people could read it and know only Apple had made the decision for Apple. And I suggested to some that an Apple reseller would probably stick with their own return policy.
Because Arnie had just bought his, he should be able to return it to Apple or an ARS because an ARS has to have some kind of full refund or at least return for credit within 7 or 14 days of purchase.
Hope this helps.

Videos won't play in Safari. Notice says, "You need to upgrade your Adobe Flash Player to watch this video." I have downloaded it, but no change. All videos play OK in firefox, but I like the controls in Safari better and want to stay with it.

Videos won't play in Safari. Notice says, "You need to upgrade your Adobe Flash Player to watch this video." I have downloaded it, but no change. All videos play OK in Firefox, but I like the controls in Safari better and want to stay with it.

Try deleting Flash cookies.
Flush.app – Flash Cookie Removal Tool For OS X | MacHacks.TV
If that doesn't help, UNinstall the old Flash plugin first, then reinstall new.
Troubleshoot Flash Player | Mac OS
Then restart your Mac.

Hi, I have a macbook air os x 10.9.5 and I have problems with the app store. It doesn't open anyway. so, how can I install it again or update. I have problems with preview too, the same, doesn't open the application

Hi, I have a macbook air os x 10.9.5 and I have problems with the app store. It doesn't open anyway. so, how can I install it again or update. I have problems with preview too, the same, doesn't open the application

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

I would update to the new version of Firefox but I like my big Google Firefox start page. Don't think I'll have that with the new version and I don't want to give it up.

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