I wrongly scratched the gift card and lost few figures of the code, how can this be sorted, I wrongly scratched the gift card and lost few figures of the code, how can this be sorted

If this page doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

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HT5035 can i pls see my apple i tune card purchase history? it appears that in end of year 2013 i have about $163 in my gift card balance, but this yr becomes zero. i have purchase lots of apps these few days and have no idea all the $ has gone from last

can i pls see my apple i tune card purchase history from 2013-2014? it appears that in end of year 2013 i have about $163 in my gift card balance, but this yr becomes zero. i have purchase lots of apps these few days and have no idea all the $. i want to find out where the $ go. i have just add $50 in for my itune card.

You can't see your card redemption history - you can try contacting iTunes Support (these are user-to-user forums) but they might not be able to help you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
You've checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases

ITunes / AppStore problem: I live in Colombia, my apple ID and iTunes account are set in Colombia, but each time I try to register my Colombian credit card it tells me my credit card is not valid for the store. How can I fix this?

I live in Colombia, my apple ID and iTunes account are set in Colombia, but each time I try to register my Colombian credit card it tells me my credit card is not valid for the store. How can I fix this?

credit card it tells me my credit card is not valid for the store.
Hi Don ...
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
The iTunes and Mac App Store are one in the same.
And check out this support article here > iTunes Store: My credit card's security code or zip code does not match my bank's records

HT2736 I have a $100 iTunes gift card from when I bought my daughters computer this summer. I want to split it up into four $25 credits at the ITunes store for my 4 kids....how can I do this?

I have a $100 iTunes gift card from when I bought my daughters computer this summer. I want to split it up into four $25 credits at the ITunes store for my 4 kids....how can I do this?

You can't.
(73561)

I just got an apple at&t iphone 4 and I have it unlocked. But I want to connect it to t-mobile, so I trimmed my sim card and once the phone was unlocked I inserted the sim and it says no sim, activation error. What can I do to fix this? What is wrong?

I just got an apple at&t iphone 4 and I have it unlocked. But I want to connect it to t-mobile, so I trimmed my sim card and once the phone was unlocked I inserted the sim and it says no sim, activation error. What can I do to fix this? What is wrong?

JayleneC wrote:
Wait.. Everything on iTunes worked, but when I insert my sim it brings me to the start were I have to choose my language, etc... Then it says activation error.. Are you sure it's the sim card?
As you addressed me that is exactly what I said
Dodgy trimming ?? get a new micro sim from T-Mobile

I accepted/installed an update for iMovie and it turns out that this version is not compatible with my graphics card. So now I can no longer open or use iMovie. Any ideas on how to get around this - how to revert to the previous version.

I accepted/installed an update for iMovie and it turns out that this version is not compatible with my graphics card. So now I can no longer open or use iMovie. Any ideas on how to get around this - how to revert to the previous version??

Look in your Applications folder. If your system behaved as expected, you should have an iMovie 9.0 folder in your Applications folder. Apple moved the old version there as even they suspected the new versions was a train wreck.

HT1918 Hi Mrs Gideon ,i just wanna tell you my Bank said i don't have nothing wrong with my card so I think the problem is with my iPhone! So I you can help me and how I'm gonna do to be refund for my money they take on my account( the 9 differents type o

Hi Mrs Gideon ,i just wanna tell you my Bank said i don't have nothing wrong with my card so I think the problem is with my iPhone! So I you can help me and how I'm gonna do to be refund for my money they take on my account( the 9 differents type of 5.96$

I don't know who 'Mrs Gideon' is, but we are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If you have previously contacted support then you can use the same method that you used last time, and, if you have a case number, include that as well
iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT3209 Why in the heck can I not download an HD video if my monitor isn't capable of displaying the movie.   My iPhone can and will be downloaded to the phone.   So why stop me from downloading the movie?    Have I lost this freedom to download HD?

Why in the heck can I not download an HD video if my monitor isn't capable of displaying the movie.   My iPhone can and will be downloaded to the phone.   So why stop me from downloading the movie?    Have I lost this freedom to download HD?

Never mind.   I bought the movie through my 4S phone.
iTunes is beginning to really suck with their latest version.

I bought an i pad as second owner, the first owner said he just open it but when i returned to my twon, i realized that he make account and download some programes, i lost the opportunity to download free I work programes how can i solve this problem

i bought an i pad (4) on 2014 as second owner, the first owner said he just open it but when i returned to my town, i realized that he make account and download some programs, i lost the opportunity to download free I work programs how can i solve this problem?

If you are trying to activate an iPad or iPhone and it is asking for the original owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. No must contact the original owner to get permission to use the device. If you cannot contact the original owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.
IF the iPad is working ok but is signed in to another users Apple ID use the Settings app to sign out of the old ID and sign in to your Apple ID.
Settings > itunes and App Store > tap on the applie ID and sign out > sign in with your Apple ID.
you should then be able to download or purchase apps using your Apple ID.

Laptop says 'This version of iTunes has not been correctly localised for this language. Please run the English Version'. Can anyone help please, have no idea what to do and haven't used laptop in over a year. iPad/iPhone have lost tunes from laptop too.

my laptop will not open iTunes, as it just says 'This version of iTunes has not been correctly localised for this language. Please run the English version'. I have not synconised my iPhone 5S or iPad 2 with iTunes for well over a year. I noticed the music which had previously been put into iTunes has dissappeared from my phone and iPad. I also want to remove some movies from my iPad and iPhone and there is no way I can do this without being able to manually sync with the Laptop which is running windows 7. Has anyone else come across this and please can you help? I am no expert in fact I know very little about the Laptop, it is my Husbands baby but he doesn't understand anything to do with Apple including iTunes. I will need any advise explained step by step please.

Hi Shelady,
Try downloading and reinstalling the latest version of iTunes from the first link below. If that doesn't do it, the suggestions in the second article should resolve the installation issue.
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
-Jason

HT4990 I made two drafts of cards that I wanted to send today and when I go into the drafts and click on buy, nothing happens... It won't allow me to purchase my cards! I've been using this service since it came out with no problems, but now it doesn't w

Is apple working to fix this bug now? Anyone else having the same issue?

The 'problem with a previous purchase' message implies that iTunes wasn't able to collect the payment from your last purchase - until that is paid you won't be able to download anything else from the store, including free items, redownloading past purchases, and updates to your apps.
For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If they're debit cards that you are trying to use then they don't appear to still be accepted in all countries, and even where they are it seems that not all work.
If you don't have any credit/debit cards that are accepted by iTunes then are iTunes gift cards available in your country (they are not available in all and they are country-specific, they can only be used in their country of issue) ? If they are then you could potentially use them as your payment method.

I wanted to know how to unlock my iphone, since I had to restore it and when it restarted, it appeared this message: "The SIM card que you currently have installed in this iphone is from a carrier that is not supported under the Currently actuvation polic

I wanted to know how to unlock my iphone, since I had to restore it and when it restarted, it appeared this message: "The SIM card que you currently have installed in this iphone is from a carrier that is not supported under the Currently actuvation policy that is assigned by the server activion. this is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request que this iphone be unlocked by your carrier. Please contact Apple for more information. "
I need help, I use my phone for everything enclusive to work. I appreciate if you can help. I'm from Brazil. My name and giullia.

Did you purchase this device from Apple or an authorized reseller? It sounds as if you had a device that was jailbroken/hacked to operate on your carrier. Upon updating the iOS, it is now locked back to the original carrier the device was locked to.
Only the carrier the device is locked to can authorize an unlock. You will need to make contact with that carrier and see if they provide unlocking services, and if they do, if you qualify for an unlock. Otherwise, you are out of luck. One that carrier can take care of the unlocking.

My iphone is broken,and i came to store to change a new one today. When I come home, I found I lost my backup and may be mistake is made during before backup.The information in my previous iphone is really important for me? how can I get the backup back?

my iphone is broken,and i came to store to change a new one today. When I come home, I found I lost my backup and may be mistake is made during before backup.The information in my previous iphone is really important for me? how can I get the backup back?

If you don't have a backup then the only possible solution is to go back to the store and see if they can get your old phone and create a backup of that. I know very often that Apple employees will wipe the returned iPhones clean before shipping them back to wherever they ship them.
When you say your old phone was "broken" does this mean it is dead and won't turn on?
Do you have a Time Machine backup of your computer, or a clone that might have this info on it?
Other than that I hate to say you may be out of luck. Time Machine and/or a cloning program performed regularily will inevitably save your a** in situations like this.
Good luck
PM

I am very disappointed with iTunes. I have 1200 songs and I can't play them. I try to play them and before one song finish a song starts playing. This then results in hearing two songs at the same time. I will like to know if you can fix this. I feel li

I am very disappointed with iTunes. I have 1200 songs and I can’t play them. I try to play them and before one song finisha song starts playing. This then results in hearing two songs at the same time.I will like to know if you can fix this. I feel like listening with the iTunesplayer is useless.

I don't know man I too hope apple will do something this new I-tunes blow my top lost my whole tune!!!

I have restored the settings on my iphone and now after entering the pin on my sim card it wants me to connect it to iTunes but when i try it just says my sim card is not supported... what can i do now?

I have restored the settings on my iphone and now after entering the pin on my sim card it wants me to connect it to iTunes but when i try it just says my sim card is not supported... what can i do now? It worked fine before...

natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here.

I wrongly scratched the gift card and lost few figures of the code, how can this be sorted, I wrongly scratched the gift card and lost few figures of the code, how can this be sorted

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