IBooks says that my book is not in the correct format and won't open. How do I get a refund for 30$ worth of books I just bought that won't open?

The books I bought said they were not compatible. Why would a non compatible book even be available?? I just spent 30$ on 6 books and now they won't work. Can someone help me?

There is a Contact Us button bottom right of this page.

Similar Messages

  • HT1904 How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

    How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

    You've tried deleting and redownloading them and seeing if they then work and tried contacting the developers ? If you have and they can't/won't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1702 How do I get a refund for an app that did not work/deliver well at all?

    How do I get a refund for an app that did not work/deliver well at all?

    You may not get a refund, but you can try contacting itunes support and asking.
    Click Support at the top of the page, then click the link under Contact Apple Support.

  • How do I get a refund for an App that does not work correctly?

    How do I get a refund for a App (Express Newspapers)  that does not work correctly?

    How to report an issue with Your iTunes Store purchase

  • HT3702 How do I get a refund for downloads that I did not authorize?

    How do I get a refund for downloads I did not authorize?

    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
    There is no automatic way to do this because any purchases made with your account are assumed to be authorized by you.  If this involved account hacking you can report it to iTunes Store but purchases made with a credit card should be reported to the card fraud department.

  • Problems with LDAP: "LDAP server prefix is not of the correct format"

    Hello!
    We use a Mac OS X Server (10.4.9) with Open Directory for authentication of the clients in our network. Furthermore, that machine serves home directories and mobile accounts.
    Every now and then a client hangs during login: After submitting login information, the system does not respond anymore (shows 'hourglass'). A few minutes later, the login process continues.
    The system log on the client contains the following lines:
    Apr 12 08:31:16 hostname kernel[0]: System Sleep
    Apr 12 08:31:16 hostname kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
    Apr 12 08:31:16 hostname kernel[0]: Started CPU 01
    Apr 12 08:31:16 hostname kernel[0]: IOBluetoothHCIController::restartShutdownWL this is a wake from sleep
    Apr 12 08:31:16 hostname kernel[0]: System Wake
    Apr 12 08:31:17 hostname kernel[0]: AppleYukon - en0 link active, 100-Mbit, full duplex, symmetric flow control enabled
    Apr 12 08:31:18 hostname DirectoryService[53]: Search connection failure: During an attempt to bind to [X.Y.235.104] LDAP server.
    Apr 12 08:31:18 hostname DirectoryService[53]: Search connection failure: Disabled future attempts to bind to [X.Y.235.104] LDAP server for next 120 seconds.
    Apr 12 08:31:24 hostname kernel[0]: AFPSleepWakeHandler: waking up
    Apr 12 08:31:43 hostname DirectoryService[53]: DSLDAPv3PlugIn: DHCP option 95 error since obtained [X.Y.235.32] LDAP server prefix is not of the correct format.
    Apr 12 08:31:44 hostname /System/Library/CoreServices/MirrorAgent.app/Contents/MacOS/MirrorAgent: LWNotifyWithData: CFMessagePortSendRequest returned error -2.
    Apr 12 08:35:33 hostname DirectoryService[53]: Search connection failure: During an attempt to bind to [X.Y.235.104] LDAP server.
    Apr 12 08:35:33 hostname DirectoryService[53]: Search connection failure: Disabled future attempts to bind to [X.Y.235.104] LDAP server for next 120 seconds.
    Apr 12 08:36:04 hostname kernel[0]: AFP_VFS afpfs_mount: /Volumes/Users, pid 256
    What is the cause for that failure?
    Regards, Martin Burger
    iMac 20" (2 GHz Intel Core Duo) Mac OS X (10.4.9) Server: Dual 2.5 GHz PowerPC G5 with Mac OS X Server (10.4.9)

    Don't do DHCP based binding, configure it manually.
    -Ralph

  • How can I get a refund for the u2 album that Apple charged me for

    I have just been charged £27.99 for the U2 album that I did not want. How do I get a refund for this. I can't stand U2!!

    £27.99 for the album ? If you are referring to The Songs Of Innocence album (£7.99) then that was given free to everyone three months ago, and was free until 13th October - you are sure that you've been charged, it's not a temporary store holding charge ? The purchase price should show on your account's purchase history : See your purchase history in the iTunes Store - or http://reportaproblem.apple.com on your iPad.
    If you have been charged for the album but you didn't buy it then try contacting iTunes Support via the above 'report a problem' link.
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How can I get a refund for an unwanted app that I just purchased?

    How can I get a refund for an unwanted app that I just purchased?

    Click here and ask the iTunes Store staff for a refund. Consider whether or not you want to do this now carefully first; if they grant one, you'll need a very good reason to get another from them.
    (111524)

  • How can I get a refund for an in app purchase I did not want?

    How can I get a refund for an in app purchase I did not want?
    The app took over $35 from my account and there is no way this was authorized.  Please advise on how I can recover these funds.

    They did the same thing to me on 12/24/11. Apple overcharged me 3 times my purchase amount and have caused my bank account to be overdrawn!
    I called my bank to make a statement of unauthorized charges AND filed a complaint with the FTC (Federal Trade Commission). Apple provided no way to contact a live rep and the email reps have been useless...so they left me no other option.
    I think they do this to their customers very often. It is extremely dishonest.
    I actually posted the above info on this discussion community earlier today...and Apple deleted it! If that isn't an admission of guilt, I don't know what is.
    But seriously...best of luck.

  • I'm trying to create a Windows partition using Boot Camp. An error comes up telling me that I need to reformat my current partition(s) into one single partition. However, it's already formatted in the correct format, and is already a single partition.

    As made clear in the title:
    I'm trying to create a Windows partition using Boot Camp. An error comes up telling me that I need to reformat my current partition(s) into one single partition. However, it's already formatted in the correct format, and is already a single partition.
    My computer recently had a kernel panic, which apparently the corruption was in the system and needed to be erased and re-installed. I have a complete back-up using an external hard drive, and I am definitely not willing to do another one of those to reformat a partition that is already singular. I restarted the computer after ejecting my back-up, and after turning off time machine (thinking that boot camp was recognizing it as a secondary partition), however the error still occurs.
    Is there any way to get around this?

    diskutil list:
    /dev/disk0
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:      GUID_partition_scheme                        *750.2 GB   disk0
       1:                        EFI                         209.7 MB   disk0s1
       2:                  Apple_HFS Macintosh HD            749.3 GB   disk0s2
       3:                 Apple_Boot Recovery HD             650.0 MB   disk0s3
    /dev/disk1
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:                            Windows7               *2.9 GB     disk1
    diskutil cs list:
    No CoreStorage logical volume groups found
    mount:
    /dev/disk0s2 on / (hfs, local, journaled)
    devfs on /dev (devfs, local, nobrowse)
    map -hosts on /net (autofs, nosuid, automounted, nobrowse)
    map auto_home on /home (autofs, automounted, nobrowse)
    /dev/disk1 on /Volumes/Windows7 (udf, local, nodev, nosuid, read-only, noowners)
    From my very basic knowledge - it still looks as if there is only one partition (not including the windows 7 CD necessary to install the windows partition).

  • How do I get a refund for an Itunes gift that I bought for someone that cannot redeem it as they are in a different country?

    How do I get a refund for an Itunes gift that I bought for someone that cannot redeem it as they are in a different country?
    It was not imediately clear that purchases coudl only be redeemed within the country of purchase.

    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • The bottom part of the screen is like bright it looks all weird i cant see annything in that part my ipod still has the 1 year warranty do u guys think i can get it fix for free or would i have to pay?

    The bottom part of the screen is like bright it looks all weird i cant see annything in that part my ipod still has the 1 year warranty do u guys think i can get it fix for free or would i have to pay?

    Try the following:
    - A reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory settings/new iPod.
    If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. If you iPod is defective, within warranty and not abused, Apple will exchange it at no cost.

  • HT1657 how do i get a refund for a movie that didnt play

    how do I get a refund for a movie I rented on iTunes that wouldn't  play?

    Refunds from the App Store or iTunes Store
    (Note that I am affiliated with this site, and some pages contain ads).

  • How do I get a refund for a book when I wanted the audio book? I bought both but only need the audio book..

    How do I get a refund for a book when I wanted the audio book? I bought both but only need the audio book. I don't even know how to use the book. The only reason that I bought it was it was cheaper and I thought that it was the audio book.

    There are no refunds.

  • I accidently deleted Safari and now I can't reinstall because it keeps telling me there is a newer version on my computer.  The issue is my system does not support the newer version.  Does anyone know how I can get around this?

    I accidently deleted Safari and now I can't reinstall because it keeps telling me there is a newer version on my computer.  The issue is my system does not support the newer version.  Does anyone know how I can get around this?

    Apple wanted to charge me 50 bucks jsut to talk to someone! 
    I believe you may be referring to the $49 ASL agreement at AppleCare? That is only when/if you are out of AppleCare Protection.
    Can you get to an AppleStore Genius Bar?
    They may be able to fix this for you. No charge.
    I highly doubt that. There is a $70 charge for troubleshooing software issues, EVEN IF there is AppleCare Warranty on the hardware.
    However, since there is no charge for an appointment at a Bar, go make one, and see what options they give you. Let us know how it goes.

Maybe you are looking for