ICI adaptor development--need spec and WSDL file

Hi, I'm trying to develop a adaptor between ICI and our contact center software. I have the V3.0.3 spec for ICI but couldn't find the WSDL file anywhere.
Thanks

Hello Beigen,
You can find the newest ICI document at:
SAP CRM Integrated Communication Interface (CA-ICI) [original link is broken] > Integrated Communication Interface
or directly
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/b075ad90-0201-0010-6a99-fac1a256ac39
However, we only have the WSDL as part of version 3.01. The newer version is being worked on but no plan date yet.
With the ICI version that you can access above, you will be able to see more examples and detail how to implement the ICI adapter. The most efficient way would be to contact the SAP certification center to get more information. Hope this helps.
Best Regards,
Satit Nuchitsiripattara
SAP CRM Development

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