ICICI Bank site throws up blank page upon login in Firefox (all versions) and other browsers on my computer, but works normally on some other computers

Till a few days back, ICICI net-banking site was opening up normally on both my systems (Windows XP SP3 and FreeBSD-10.1-i386). Since 18 December, the site throws up a blank page after the login credentials are entered. The site opens up normally on Firefox-34 on a computer system that belongs to a friend of mine. On my systems, reinstalling/upgrading Firefox does not help : I continue to get a blank page. The site URL is :
https://infinity.icicibank.co.in/BANKAWAY?Action.RetUser.Init.001=Y&AppSignonBankId=ICI&AppType=corporate&abrdPrf=N
Safe mode does not help. Even disabling all plug-ins and themes has no effect, just as clearing out cache and temporary files proved ineffective. Deleting profiles too did not help.
The site opens on FF-34 on my friend's computer (XP SP2) but does not open on FF (any version, including the same build as the one used on the friend's computer) or even Opera 26.0/Internet Explorer 8 on my system. IE gives the following diagnostics :
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET4.0C; .NET4.0E; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Tue, 23 Dec 2014 10:21:51 UTC
Message: 'jQuery' is undefined
Line: 42
Char: 1
Code: 0
URI: https://infinity.icicibank.com/corp/AuthenticationController?__START_TRAN_FLAG__=Y&FORMSGROUP_ID__=AuthenticationFG&__EVENT_ID__=LOAD&FG_BUTTONS__=LOAD&ACTION.LOAD=Y&AuthenticationFG.LOGIN_FLAG=1&BANK_ID=ICI&LANGUAGE_ID=001&REDIR=Y
Message: Object expected
Line: 1763
Char: 19
Code: 0
URI: https://infinity.icicibank.com/corp/AuthenticationController?__START_TRAN_FLAG__=Y&FORMSGROUP_ID__=AuthenticationFG&__EVENT_ID__=LOAD&FG_BUTTONS__=LOAD&ACTION.LOAD=Y&AuthenticationFG.LOGIN_FLAG=1&BANK_ID=ICI&LANGUAGE_ID=001&REDIR=Y
Message: 'RISKFORT_COOKIE' is undefined
Line: 1
Char: 1
Code: 0
URI: https://infinity.icicibank.com/corp/AuthenticationController?__START_TRAN_FLAG__=Y&FORMSGROUP_ID__=AuthenticationFG&__EVENT_ID__=LOAD&FG_BUTTONS__=LOAD&ACTION.LOAD=Y&AuthenticationFG.LOGIN_FLAG=1&BANK_ID=ICI&LANGUAGE_ID=001&REDIR=Y
Message: Invalid procedure call or argument
Line: 5
Char: 13
Code: 0
URI: https://infinity.icicibank.com/corp/AuthenticationController?__START_TRAN_FLAG__=Y&FORMSGROUP_ID__=AuthenticationFG&__EVENT_ID__=LOAD&FG_BUTTONS__=LOAD&ACTION.LOAD=Y&AuthenticationFG.LOGIN_FLAG=1&BANK_ID=ICI&LANGUAGE_ID=001&REDIR=Y

FF-33 on FreeBSD-10.1-i386 throws up the following information in its console :
ReferenceError: jQuery is not defined AuthenticationController:42
Arguments { 0: "In Add method adding the objects to array", 2 more… } NFEBALoginScripts.js:177
Arguments { 0: "In Add method adding the objects to array", 2 more… } NFEBALoginScripts.js:177
Arguments { 0: "In Add method adding the objects to array", 2 more… } NFEBALoginScripts.js:177
Arguments { 0: "User Agent of the browser is : Mozilla/5.0 (X11; FreeBSD i386; rv:33.0) Gecko/20100101 Firefox/33.0", 2 more… } NFEBALoginScripts.js:177
Arguments { 0: "In Add method adding the objects to array", 2 more… } NFEBALoginScripts.js:177
Arguments { 0: "In Add method adding the objects to array", 2 more… } NFEBALoginScripts.js:177
Arguments { 0: "Encyrpting using JavaScript", 2 more… } NFEBALoginScripts.js:177
Arguments { 0: "Exception occurred in arcot document.getElementById(...) is null", 2 more… } NFEBALoginScripts.js:177
Arguments { 0: "Value for isAppletEncryptionRequired: undefined", 2 more… } NFEBALoginScripts.js:177
Arguments { 0: "In Add method adding the objects to array", 2 more… } NFEBALoginScripts.js:177
Use of getAttributeNode() is deprecated. Use getAttribute() instead. jquerymin.js:1
ReferenceError: RedrawAllTrees is not defined AuthenticationController:1763
Use of getPreventDefault() is deprecated. Use defaultPrevented instead. jquerymin.js:1

Similar Messages

  • Ovi site brings up blank pages after I log in

    I can browse ovi store,  look at apps, etc, but as soon as I log in to download any all I get is a blank page. I've cleared my cache and tried it in 3 browsers. If I log into the nokia site, then go to ovi store it asks me to log in again when I want to download or send anything to my phone and every time - a blank page. I've even got 2 friends to try on their pc's! How do I fix this? If I delete my account at nokia will I be able to create a new one or will it recognise my number and not allow me to ?

    CTRL+0 (<--that is a zero) will reset your zoom level on affected pages. Firefox remembers the zoom level you last used on a page.
    If that does not fix the problem, you can try renaming the file '''''content-prefs.sqlite''''' to content-prefs.sqlite.old (or delete the file) in the Profile Folder to reset the page zoom on all sites.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *You can use the button to go to the Firefox profile folder:
    **Help > Troubleshooting Information > Profile Directory: Open Containing Folder
    Built-in Zoom functions:
    *http://support.mozilla.com/en-US/kb/Page+Zoom
    *http://support.mozilla.com/en-US/kb/Text+Zoom
    Zoom Add-ons:
    *'''''Default FullZoom Level''''': https://addons.mozilla.org/en-US/firefox/addon/default-fullzoom-level/ '''''
    *'''''NoSquint''''': https://addons.mozilla.org/en-US/firefox/addon/nosquint/
    **More info on NoSquint: http://urandom.ca/nosquint/
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

  • Can't access my banking site past the identification page,

    Can't access my banking site past the identification page. I was getting a message in Firefox, that said "your security settings have changed.... (no they have not), and something about "resetting, Yes or No. I pressed yes, but still could not get in. I pressed NO, and the message has gone, but still can't access the bank. I can access through "Explorer, but not Firefox.

    Nevermind, I figured it out myself

  • Google browser in "go to" option shows blank page upon loading.

    Hello there, I am a newbie in the blackberry world. I just got mine, Bold 9700 for my engagement present. I am using it for about a week form. I am Malaysian and I am using the DiGi carrier. At first everything going smoothly, web browsing is excellent. I downloaded some great application mainly form google mobile, such as google maps, google for mobile and gmail.
    since last 2 days, I encounter some problem with the web browser. when i tried to search something using the blackberry browser in the "go to" option. I often encounter the blank page, especially using the google browser option. when i turn to yahoo, the browser works well. The blank screen also happen when i tried to type some web address such as wikipedia.org and so on. The blank page still happen. Regarding the "blank page", the loading screen appear when finish loading, the screen leave only blank space. left was only the scroll down bar on the left.
    I tried to solve why it was happening, the google browser in the "go to" option can be functioning when I change the "set encoding". I tried each of the encoding and I found one is functioning (partially). Initially the encoding was in auto and shows the ISO-8859-1. the partially working encoding is ISO-2202-CN. the google was working but the web adress bar encounter the "blank screen" problem.
    I called the service center of my carrier, DiGi. They did guide me to solve the problem. The pull out the battery methods, the changing of the TCP/IP in advance option, the enabling the APN setting. And the last option the guide me was the "security wipe". I did make the back up of my data. After all the instruction followed, I still encounter the problem. More worst, I tried to download the google application again after the "security wipe" the goolgle said my phone number was invalid.
    I still cant figure out what happen with my phone. At first I got the phone, I was really excited and impress with blackberry. After this things happen, I am quite disappointed. Is there anyone out there that could help me?  I love my blackberry..
    regards,
    latifnoh
    Solved!
    Go to Solution.

    Hi there, I solved my problem. It it is not about the connection of the browser, its about the setting of the blackberry, the OS maybe. I called several time (my carrier DiGi) and the solution wasnt there either. so the I thing  it must be my BB is the problem, then I send it back for the warranty service and they "re-format the OS".
    I just got mine back yesterday, and everythings turn back to normal. Everything inside seems a new, like a new BB haha..thank God.
    hope it help!! HAPPY!!

  • Blank page with quick reply on all mybb forums, the same thing was with Fire fox 3.0.1?

    blank page with quick reply on all mybb forums, the same thing was with Fire fox 3.0.1?
    == URL of affected sites ==
    http://world.alnel.com

    I know we already had this feature, but it was through a modification, not an official feature. It is now an official feature and it is implemented quite well in my opinion. Also new - you can now modify the title/subject of threads that you posted right from the forum display - just click and hold on the link to the thread, and it'll change to a textbox. Then just click out of the box or hit enter to save!
    [url=http://www.micrositez.co.uk/link-building-packages.html] Link Building[/url]|[url=http://www.micrositez.co.uk/link-building-packages.html] Link Building Services[/url]

  • I noticed when I restart Firefox 4, it opens my previous tabs even I set the option "Open a blank page" and it opens blank page when I have "Show my windows and tabs from last time". Please ignore my question if you're already aware of this issue. Thanks.

    I noticed when I restart Firefox 4, it opens my previous tabs even I set the option "Open a blank page" and it opens blank page when I have "Show my windows and tabs from last time". Please ignore my question if you're already aware of this issue. Thanks.

    Your previous tabs will not re-open or be available to re-open when starting Firefox if:
    *your previous session was in Private Browsing mode; see --> http://support.mozilla.org/en-US/kb/Private+Browsing
    *you use Clear Recent History (''Firefox button > History > Clear Recent History'' or ''Tools > Clear Recent History''); see --> https://support.mozilla.org/en-US/kb/Clear%20Recent%20History#w_how-do-i-clear-my-history
    *you clear History automatically when closing Firefox; see --> https://support.mozilla.org/en-US/kb/Clear%20Recent%20History#w_how-do-i-make-firefox-clear-my-history-automatically
    NOTE: Your third-party Plugins (Add-ons > Plugins) are not in the "Application Basics" (Troubleshooting Information) in the "More system details" of your original post. Third-party Plugins are categorized separately in "Installed Plugins" under "More system details". You should review but not change the Plugins as detected automatically by the software on this forum when posting a question.
    If you problem still exists after checking the above, the problem could be caused by one or more of your Extensions or Plugins:
    *See --> [http://support.mozilla.org/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
    *See --> [http://support.mozilla.org/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
    *See --> [http://support.mozilla.org/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

  • TS3274 After iPad update I can't access my notes! Crashes opening with blank page. I have tried turning on and off. I have tried the reset to original. I have tried downloading again. Now what? I have important information that I need to get....

    After iPad update I can't access my notes! Crashes opening with blank page. I have tried turning on and off. I have tried the reset to original. I have tried downloading again. Now what? I have important information that I need to get....

    If you have set this phone up, then there would not necessarily be a solution here until you have been verify with the provider that everything is provisioned correctly on their end. Since the 3G comes from your cellular provider, if the settings are correct on the phone, then you should work with the carrier next.

  • Ipod Touch 1st generation: blank white screen - I tried holding both buttons and connecting it to the computer, restoring it, and still nothing. What else can I do?

    Ipod Touch 1st generation: blank white screen - I tried holding both buttons and connecting it to the computer, restoring it, and still nothing. What else can I do? I did not drop it in water.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • My iphone 4 turned off and now it won't turn back on I've tried charging it and plugging it into my computer but it's still a blank screen. please help me.

    my iphone 4 turned off and now it won't turn back on I've tried charging it and plugging it into my computer but it's still a blank screen. please help me.

    Intel-based Macs: Resetting the System Management Controller (SMC)

  • Since a recent trip to Mexico, Safari and other browsers are now being taken over or manipulated by other web sites. I installed adblock and the situation is getting worse. What to do?

    Since a recent trip to Mexico, Safari and other browsers are now being taken over or manipulated by other web sites. I installed adblock and the situation is getting worse. What to do?

    Click here and follow the instructions, or if there’s a type of adware not covered by them on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
    (122386)

  • Sharepoint Site returns a blank page

    Hi,
    I am working on a project with my professor and for it I need to set up SharePoint 2013.
    The installation process worked out fine. I created a new Application Pool, and also a Site collection associated with it.
    Central Admin page is working fine but when I try to open Site I created I get three login attempts and then a blank page is returned. I have seen many questions like this one and they advised to turn off Windows Authentication. I have turned off all the
    authentications and when I try to access the site I get no prompts asking for credentials but it still returns a blank page.
    When I try to access the same site from a different machine (no the server), I believe the page designer is supposed to come up. However, I get the SharePoint page saying "Working on it" and it stays there it does not go any further.
    PS: I am setting up a 2-tier farm.
    Thank You in advance.

    Hi,
    According to your post, my understanding is that you got three login attempts before it loaded a blank page.
    For this issue, we can run the following power shell command to disable the
    LoopbackCheck.
    New-ItemProperty HKLM:\System\CurrentControlSet\Control\Lsa -Name "DisableLoopbackCheck" -value "1" -PropertyType dword
    You may have to restart the servers and will have run this from all of your SharePoint servers.
    You can also navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa in registry and create the dword32 for
    DisableLoopbackCheck, modify the value to 1.
    For more information:
    http://sp-vinod.blogspot.in/2013/03/disable-loop-back-check-in-sharepoint.html
    What’s more, we also can try creating a new web app in SharePoint Central Admin and see if you are able to access that site correctly.  If you are then the odds are that something went wrong during the provisioning of the original web app.
    There are some similar articles for your reference:
    http://www.harbar.net/archive/2009/07/02/disableloopbackcheck-amp-sharepoint-what-every-admin-and-developer-should-know.aspx
    http://iedaddy.com/2009/04/sharepointdisable-loopback-check/
    http://www.jeremytaylor.net/2010/05/24/sharepoint-disable-loopback-check-disableloopbackcheck-dword-in-registry/
    If you have any problems, please feel free to reply me.
    Thanks & Regards,
    Jason
    Jason Guo
    TechNet Community Support

  • I am using 3.6.13 and ever since I have had a problem with opening a submenu within that site. A blank page always pops up. Please help.

    I have used American Greetings website for a long time and also a capability within that site called Suggested Messages. Now it won't open and a blank page from Mozilla pops up. Ihad no problem like this before. Very frustrating.

    * "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    * "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]

  • Can't load website with .jsp - get blank page?  Doesn't happen all the time

    When I try to open American Eagle Outfitters website, I get a blank page and it will not open. The site is ending in index.jsp. I have 3 computers and it does it sporatically on all 3. ie. 1 may open the website, 2 won't or 2 might open website and 1 won't or none of the 3 will open. I know this has to be something simple but it has been doing this for about 3 months and it is driving me nuts because I can't get on there to pay my bill or even shop! Help!!
    Thanks

    I'm having the exact same problem! I've been using the website a lot recently, and then just about a week ago the website just wouldn't load. The page would go white and would say "Done" at the bottom of the screen. I tried googling the website to try and go in through there, and I can only seem to enter the site through "Find a Store Near You". Only this page seems to work, and whenever I click on "Women" or "Clearance" or "WishList" or anything else the page just goes white again and won't load. I've googled "websites won't load" and I've tried all the suggested steps and nothing seems to be working. I order off AE all the time and was ready to place an order, which I now can't do because I can't even sign in to the website.
    If you figure out how to fix it, email me at [email protected]

  • When I close Firefox (all tabs) and then reopen later, it does not offer the link to restore my prior tabs, it opens on a blank page, not even a home page v 9.0.1

    I "upgraded"/ "updated" firefox to version 9.0.1, there are no newer updates offered. I used to be able to restore my prior session upon opening firefox the next time, now it doesn't even offer that link on the opening page. And it does not open a 'homepage' for firefox, just a blank page, with one empty tab/window, this is not an improvement

    Hi glivezey,
    Try typing ''about:home'' into the address bar. Is that the page you are looking for? If so, go to ''Tools > Options > General'' and save it as your homepage. If that home page doesn't show up the next time you start Firefox, you should look at [[Preferences are not saved]].
    Hopefully this helps!

  • Banking site will not remember my card number. Firefox 6.0.2, Windows 7 64bit

    When I go to my banking site and tick the square for remember my car number, when I close firefox that information is lost and the banking site does not recognize me.

    Generally speaking, your bank would use a cookie to store your card number (bad) or to associate your browser with its list of saved card numbers (less bad). If you have cookies cleared after each session, then you may be blocking this feature.
    To check your cookie handling for your bank's site, when you are on the site, right-click the page and choose View Page Info, then Permissions. Under "Set Cookies" most likely the "Use Default" checkbox is checked. The actual setting will appear in gray.
    If the actual setting is not Allow, then uncheck "Use Default" and check "Allow." This will take effect the next time you start Firefox or if you clear the site's cookies on the Security tab (View Cookies button) and then revisit the site.
    If the actual setting already is Allow, then some other feature (e.g., clearing history when you exit) or program (e.g., a security suite) is clearing the cookie.
    This article has more tips on troubleshooting problems with cookies that don't save: [http://support.mozilla.com/en-US/kb/Websites%20say%20cookies%20are%20blocked Websites say cookies are blocked | Troubleshooting | Firefox Help].
    Any luck?

Maybe you are looking for

  • "Sort Artist" does not work on iPod / How to sort by album artist

    I have many albums in my music collection that contain songs by different artists. In iTunes, I have set all these songs to the same "Sort Artist" so that they all appear under the same artist's name (the album artist's name). However, when I sync my

  • Illustrator CS6 stopped working upon opening

    Just over a month ago I had installed the trial version of Illustrator CS6 to try it out. I had also done the same with PS CS6. I decided to buy and so bought the whole Web and Design collection. After ordering it I decided to remove the old trials t

  • On chain-request

    hello experts,            currently i'm working in modulepool program...i want to know the functionality of on chain-request(with coding).. Thanks & Regards      Subhash. POINT WILL BE REWARDED.

  • Sap tables for AR

    hi all, i need to pull the data to make a report. i need to pull all the invoices/month and i want to track which is one is closed and which is one is still open for AR. i need to build a report based on all open AR. and i need to pull ar statement f

  • Error : update quick time

    i was trying to play some trailers in apple but then the page ask me to download lastes quicktime so i download it , and install it and now i tray to see again the trailer and says exactly the same .... i dont know what to do