ICloud account says that I am apart of family share, but iTunes says I am not?

When I sign into my iCloud account it says that I am connected to my family share, but when I go to my iTunes account it says that family share is not set up so I can not access any of the other music, movies, etc.. I have already ensured the organizer account has all purchases shared. Not sure what else to try. Any suggestions?

See if these troubleshooting steps help:
If you don't see your family's shared content - Apple Support
Cheers,
GB

Similar Messages

I cannot delete the old icloud account on my i5. I tried some trick but it says "your email had been already verified".. Now what to do?

I cannot delete the old icloud account on my i5. I tried some trick but it says "your email had been already verified".. Now what to do? Please help

Settings > iCloud > Select the Account > Delete Account

I have been using icloud for itunes and aps purchases, but now I would like to create a new icloud account so that my calendars sync without having to plug in ... how do I do this, as my phone won't let me change the icloud account

My husband and I have been using our iCloud account for music and ap purchases only. I have decided that i would like to now create a new icloud account so that i can sync my calendar and contacts. I read about doing this online and it looks simple and easy ... and yet, when i go to switch it on my iphone, there is only 1 place for an icloud account (our shared account) and it is greyed out so that I cannot change it. How do I do this?

Whenever a menu choice is grayed out, that is because you have Restrictions turned on in Settings. Be sure to turn it off.
You are confusing an itunes store account with an icloud account. You two can continue using the same ID for itunes (thus sharing purchased music, apps, etc.), but you really should have separate accounts (different IDs) for icloud, since an account is intended for one user to keep his/her devices in sync.
To create a new icloud account, go to
http://www.apple.com/icloud/setup/
Then go to Settings>icloud and scroll to the bottom of the screen and tap Delete Account. (have restrictions turned off) That will disconnect the device from the account but will not delete data in icloud or other devices. Then sign in using the new ID.

I have a family member added to my iCloud account thinking that we could share my purchased storage, but that has not happened.

I have added my wife to my iCloud account so that we could share my purchased storage (200GB), but I find no indication on her devices that she is able to do that. She has access to no more that the basic storage. All Apple devices have latest software installed (iPhone 5 & 6, iPad 3 & mini 2, MacBook Air 2011 & 20012). Is there another procedure that I need to use, after adding her as Family on my iCloud account?

iCloud storage is assigned to and only available for the AppleID it was created under. It is not included as a shared resource for Family share.

HT4539 "this device is no longer eligible for creating a free icloud account" what that mean and how to resolve this problem

"this device is no longer eligible for creating a free icloud account" what that mean and how to resolve this problem

Guess we're stucked and live with it. I hate this policy of limiting accounts to use on a device but the good thing is I just logged in using my account and asked my daughter what are the apps and music she wanted to download on the device. After we load everything she needs, I just deleted my account in the device and disassociated it from my iCloud account. It's still works as intended but the only caveat is she cannot use the find my ipad application.

Any advice on how to switch to ICloud on my 3g IPhone? I am supposed to install OS 5, but the dialogue box says that my 4.2.1 OS is the current version and does not give me the option of downloading OS5. Apple says I have to be running 5 to switch.

Any advice on how to switch to ICloud on my 3g IPhone? I am supposed to install OS 5, but the dialogue box says that my 4.2.1 OS is the current version and does not give me the option of downloading OS5. Apple says I have to be running OS5 to switch.

"iCloud requires iOS 5 on iPhone 3GS or later, iPod touch (3rd and 4th generation), iPad, or iPad 2; a Mac computer with OS X Lion
From here > http://www.apple.com/icloud/

HT4910 What happen if i lost my iphone and i cant get in on my icloud, it says that i have a valid apple id but i dont have acces to the icloud

What happen if i lost my iphone and i cant get in on my icloud, it says that i have a valid apple id but i dont have acces to the icloud

Hi tinashah817,
Was this book downloaded using iBooks, or from another application? If it was from iBooks you will need to install that application to delete it.
See this article about managing your iBooks library on your iPhone -
iBooks: Tips for managing your iBooks library and storage on iOS devices
http://support.apple.com/kb/HT5544
Once the book has been deleted from the iPhone you can uninstall the iBooks application if you so desire.
How do I uninstall an app?: Apple Support Communities
https://discussions.apple.com/thread/4392015
Thanks for using Apple Support Communities.
Best,
Brett L

HT4847 My Ipad says that i am running out of storage but my icloud says that ive only used 1.4gb of the 5 allotted and when i go to usage manage storage all my apps are turned t the on postpition for backup. So i dont nderstand why my ipads storage is bei

My Ipad says that i am running out of storage but my icloud says that ive only used 1.4gb of the 5 allotted and when i go to usage manage storage all my apps are turned t the on postpition for backup. So i dont nderstand why my ipads storage is being used

iCloud doesn't give you more storage on your device, it only gives you more storage in iCloud to sync data, store your backups, etc. If you're running out of space on your iPad you'll have to delete some data off your iPad to free it up, such as syncing some of your music or other media off your iPad.
You can check how much free space is available on your iPad by going to Settings>General>Usage and looking at the Available number at the top.

HT1386 I recently updated and restored my Iphone on a Mac. My music was erased, therefore, I am trying to sync all of the music from my computer into the iPhone, but it says that I need to use the original computer/itunes in order to sync, but it is the s

I recently updated and restored my Iphone on a Mac. My music was erased, therefore, I am trying to sync all of the music from my computer into the iPhone, but it says that I need to use the original computer/itunes in order to sync, but it is the same computer and iTunes account. The error reads: The iPhone, "Name" is synced with another iTunes library. Do you want to erase this iPhone and a sync with this iTunes library? If I click "Erase and Sync," will it delete my contacts, apps, etc?

The following may help: iOS: Device not recognized in iTunes for Windows

HT204053 How can I get an icloud account without merging my husbands iphone info, we have same itunes acct

My family shares the same itunes account on all three iphones and my ipad. I am trying to back up my iphone data without having it merge with my husband and daughters iphone. How do I do this? I just tried to back up my device in itunes with a protected password and it will not back up. Can I create an icloud account for my phone and different icloud accounts for my husband and daughter and still keep our itunes account?
Thanks
Denise

Yes, you can do that. Just create a new iCloud account for you:
1. "Settings > iCloud" (log out from your husbands account, if you are signed in and delete this account from your iPhone)
2. Create a new iCloud account on your iPhone with a free me.com email address:
"Setting > iCloud"
or
"Setting > Mail, Contacts, Calendars > Add Account > iCloud"
3. After that you will have the opportunity to sync and backup your personal mail, contacts, calendars, reminders, notes etc. completely separated from your husbands account.
4. But make sure to keep your husbands account for iTunes and app purchases:
"Settings > iTunes & App Stores"
I hope that answers your question and will help you.

HT1695 my ipad2 will not connect to the internet, it says that it "unable to join"...but my laptop is connected to the internet.... i don't understand why all of a sudden it stopped connecting it dosent make sense

my ipad2 will not connect to the internet, it says that it "unable to join"...but my laptop is connected to the internet.... i don't understand why all of a sudden it stopped connecting it dosent make sense.

hmm, well I would say that raises the possibility of an issue with your ipad, and lessens one with your router.
What version iOS are you using? Update
Then Its time to try a restore.
How to update your iOS device
http://support.apple.com/kb/HT4623
How to back up and restore (iCloud and iTunes)
http://support.apple.com/kb/HT1766

HT1222 Hey, I've tried to install the new iOS 7.1 but it says that the installation cannot be completed and doesn't say why. I have more than 50% battery left but it still doesn't work, help?

Hey, I've tried to install the new iOS 7.1 but it says that the installation cannot be completed and doesn't say why. I have more than 50% battery left but it still doesn't work, help?

It probably means you don't have enough available storage on your phone. It takes space to store the download - THEN unpack it. Best method is to use a computer with iTunes (This allows you to back up on your computer as well).
PLEASE: Do not purchase iCloud storage space - this will not give you more room for the iOS 7.1 installation.

TS4532 My iPhone V will not connect to a Microsoft Exchange server. It says that the User Name or Password are incorrect even though they're not and I can log on directly to Exchange using the web browser. The connection worked until IOS 6.1.2 was Install

My iPhone V will not connect to a Microsoft Exchange server. It says that the User Name or Password are incorrect even though they're not and I can log on directly to Exchange with the same parameters using the web browser.
I bought the phone when it came out last October. The connection did not work at first, then started without warning in December. It worked perfectly for 2 months then stopped again when IOS 6.1.2 was Installed.
Help please!

I have forwarded these questions about the version of Exchange server that is being used and whether Microsoft host the mai themselves to the IT Dept but I will not get a reply from them until tomorrow.
In the meantime I have also tried:
Deleting and re-creating the account AGAIN!
And re-setting the phone (recommended as a solution to a similar problem with an iPad in another forum.
But please remember that:
The phone would not connect for 2 months after I bought it
Then started working unexpectedly in December
Then stopped working again when IOS 6.1.2. was installed
Also why am I the only person affected by this when colleagues with iPhone 3s and 4s who use the same mail system are not (I am still trying to find one with an iPhone V to see if their's works).
Like I said I think that there must be a fault, either with my own phone or with iPhone Vs in general.

I need any videos i shoot on my iphone, to go to the cloud automatically (when i get an icloud account). the demos show pics and docs going directly, but the demos are ambiguous about short videos i shoot on my phone....help?

i need any videos i shoot on my iphone, to go to the cloud automatically (when i get an icloud account). the demos show pics and docs going directly, but the demos are ambiguous about short videos i shoot on my phone....not backed up nightly, but available soon. help?

Since photo stream doesn't support videos, you would need to use an app to do this. Dropbox may be a good choice as I believe once enabled, all you have to do is open the app and it will automatically upload photos and videos taken since the last upload to your Dropbox account (see https://www.dropbox.com/help/289/en). If you aren't familiar with Dropbox, it's a very popular cloud service for hosting files and other media. Amazon just announced that its Cloud Drive service will soon support photos (http://9to5mac.com/2013/05/10/amazon-launches-cloud-drive-photos-app-for-iphone) /; perhaps it will also be extended to support videos at some point.

Just downgraded back to iTunes 10.7 and copied music from ipod classic to itunes using houdini, but how do i copy the playlists from the ipod when itunes says that my ipod has been synced to another itunes library?

Just downgraded back to iTunes 10.7 and copied music from ipod classic to itunes using houdini, but how do i copy the playlists from the ipod when itunes says that my ipod has been synced to another itunes library?

Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone

ICloud account says that I am apart of family share, but iTunes says I am not?

Similar Messages

Maybe you are looking for