ICloud email question.

I have an iCloud Mail  account set up on iOS devices and on my Macs. I am not reliably receiving emails on the iOS devices and I do receive the emails just fine with the Macs. As far as I can tell I have the settings correct on the iOS devices (they do receive some emails, no predicting when they receive or don't). I am using the emails as notification of a voice mail on my phone system at work and need to reliably receive all emails to that iCloud account on my iPhone. Any suggestions of what may be the problem?

Her email address is her Apple ID. She should go to http://me.com/move and enter her MobileMe email address and password to upgrade: she will need to be running 10.7.2.

Similar Messages

  • ICloud email and Apple ID question

    I have an odd problem, heres the background:
    I signed up with an iChat account a year ago when I got my new Mac Pro and chose a new sign in with an @mac extension. Then I changed my apple ID to MYNAME@MACdotCOM to reflect my iChat and to streamline all of my Apple ID's, etc. This ID however was never tied into an email account.
    Now that iOS 5 and icloud is finally out, I enabled email sync in iCloud and was prompted to creat a new @me username. So I did and used the same name that is on my Apple ID, the only difference is this new address has @me insted of @mac.
    iCloud set up on my mac like a breeze and Mail sees the new address and syncs up great.
    Now I go to my iPhone 4 with the new iOS 5 and enable all the cloud stuff under my Apple ID and everything syncs great. I go into mail on my iPhone and compose a new message and heres the problem: The "from" address in the new message is showing my Apple ID MYNAME@mac not the one created for iCloud (MYNAME@ME) AND when I try to send the message I get this "The sender address MYNAME@MAC was rejected by the server" . But when using Mail on my Mac, it sends and receives great and doesn't try to use the @mac address, only the @me... same when logged into iCloud.
    Now I know that my @mac was never a functional email address, but in iPhone mail it doesn't give me the option to use the @me address, only the @mac one. I assume that Apple is combining the two extensions since I can log onto the Apple site with the ID "MYNAME@ME" in stead of @mac and it logs me in just fine.
    My question is how can I get Apple to activate or allow the @mac for email or get iphone mail mail to stop trying to use the @mac? I assume someone at Apple would be able to make that happen via email or phone. Hmmm.
    I tried myself to change my Apple ID to @ME but the "edit" option is not available, Apple won't let me change it. I tried both through iTunes and the Apple website.
    thanks for reading and any help on the matter is greatly appreciated!

    An email alias will act just like you iCloud email address, and it will receive incoming mail at the same inbox. It will be added to your existing iCloud account/ID so you can continue to sign into your account with your current ID.
    Your iCloud ID is separate from your iTunes account ID.  You can keep your current iTunes ID and add a second ID for your new iCloud account; they do not need to be the same.  If you want to migrate your data to a new iCloud account, on your device go to Settings>iCloud and tap Delete Account (this only deletes the account from the device, not from iCloud).  When prompted choos Keep on My [iDevice].  Then set up a new account with a different ID and turn your iCloud data syncing back to On, and when prompted, choos Merge to upload the data to your new account.

  • I just created an iCloud email and I want to use that email for my iTunes account as well. I need help suiting the old apple I'd because I do not remember anything associated with that email and I don't know the security questions

    I just created an iCloud email and I want to use that email for my iTunes account as well. I need help switching the old apple ID because I do not remember anything associated with that email and I don't know the security questions or the login for that old email.

    You cannot do that.  The AppleID you used to create the iCloud account is an active primary email address.  The email address you created with the iCloud account is also an active primary email address (all Apple domain email address automatically become AppleIDs as well).  You cannot replace the primary email address on one active AppleID with the primary email address on another, active AppleID.
    You can use your iCloud email/AppleID with iTunes, but it will be a separate account, so all your previous purchases remain tied to the other AppleID you have.
    I don't understand your statement that you could not remeber your old AppleID password, as you would have had to use it to create the iCloud account in the first place (the first step of creating the iCloud account required you to login with your existing AppleID and password)?

  • I no longer have access to my icloud email and don't know the answers to my security questions. Does anyone know how to work around this to reset my icloud ID without losing my info? I haven't backed up in a year because of this.

    I no longer have access to my icloud email and don't know the answers to my security questions. Does anyone know how to work around this to reset my icloud ID without losing my info? I haven't backed up in a year because of this.

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (123381)

  • HT201342 My iTunes account is under my @yahoo email address and I became accustomed to my @Me email and now like the idea of the @iCloud email address that was made. My question is can I change my iTunes account to my @iCloud name without losing my purcha

    My iTunes account is under my @yahoo email address and I became accustomed to my @Me email and now like the idea of the @iCloud email address that was made. My questions are....can I change my iTunes account to my @iCloud name without instead of my @yahoo name without losing my years snd years of purchases ? Can I also create an @Mac address ? ....or is my @yahoo and my @iCloud already recognized as the same by apple and my purchases would already be fine as well as restoring my devices ?

    Your purchases are permanently tied to the Apple ID (account) used to purchase them.  They can't be moved to another account and you can merge accounts.  You can start making new purchases with your iCloud ID if you want, but you will end up with two sets of purchases under two different IDs, adding further complication to your life.
    Also, your @icloud email address is an alias of your existing @me address; emails sent to either address will be routed to the same inbox.  You can decide which one you want to use as your default (as discussed here: http://support.apple.com/kb/HT5441) but you can't separate them.

  • I forget my icloud email and i forget all questions

    Hi
    i forget my password for icloud email and i forget all questions
    what i do ?
    <Email Edited by Host>

    Hello there Dhary9,
    It sounds like you are unable to reset your password and are unable to answer the security questions. You can attempt resetting the security questions with the following info:
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    If you are unable to reset them or do not have a rescue address set up, use the contact iTunes Support link above for additional assistance. Note: you will need to verify your personal info.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • Remember only the icloud email address, forget the password, birthdate, and verification questions. How can i get the icloud email back?

    Remember only the icloud email address, forget the password, birthdate, and verification questions. How can i get the icloud email back?

    Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.

  • Question about Apple ID/iCloud email/and purchases?

    Hi,
    I know that these have been discussed at length, but I want to ask these two question for myself to get a definite answer, Pleas help me!
    1. Does an iCloud email alisas act just as a regular email?  I can send from the new address, recieve email from people mailing to this new address, and sign into my content with this new address just as if it was the original one?
    2. I really want a new iCloud account to start over.  I have had an Apple ID for years before iCloud came out.  If I delete my iCloud account and create a new one, will it be integrated with all my past purchases?  Are the Apple ID and iCloud account sparate?  I want to keep my Apple ID, but be able to sign into it and access my purchased content from my new iCloud account?  Can this be done.
    I am really grateful!!

    An email alias will act just like you iCloud email address, and it will receive incoming mail at the same inbox. It will be added to your existing iCloud account/ID so you can continue to sign into your account with your current ID.
    Your iCloud ID is separate from your iTunes account ID.  You can keep your current iTunes ID and add a second ID for your new iCloud account; they do not need to be the same.  If you want to migrate your data to a new iCloud account, on your device go to Settings>iCloud and tap Delete Account (this only deletes the account from the device, not from iCloud).  When prompted choos Keep on My [iDevice].  Then set up a new account with a different ID and turn your iCloud data syncing back to On, and when prompted, choos Merge to upload the data to your new account.

  • ICloud email sync question

    Hello,
    I am a bit confused about iCloud email functionality.  I was under the impression that iCloud was supposed to keep it's mailbox on all of your devices synchronized.  So if I'm on the iCloud Web page and look at my inbox there, read a message and delete it, should it not also be automatically deleted from the iCloud inbox on my iPhone?  This is not happening, the message still remains visible in my iPhone's inbox folder.
    If the message should have also been deleted from my iPhone perhaps I set something up incorrectly?  If not, then what is the advantage of iCloud email vs Gmail?
    Many thanks.
    NM

    i'm punting until next week. i think they have a lot of bugs to work out. i've never seen the community support pages humming like this. everyone is having a sync problem of one sort or another. hate to get all zen on you, but i'd say, don't worry about it for about a week.
    I'm starting to think that Mobile Me was their finest hour ...

  • Can Multiple email accounts on Galaxy S4 sync with iCloud & non-iCloud email?

    Hello… has anyone successfully set up multiple email accounts (iCloud/Yahoo/AT&T/etc.) on their Samsung Galaxy S4 Jelly Bean 4.2? I searched the forums and it has been said that configuration settings depend on the combination of wireless service provider + device model + email providers + Android version.
    My S4 is from AT&T and if this scenario can't work, I have to cancel my contract in a few days (although that would be the last resort). From checking the forums, not everyone has been able to get the S4 to work with iCloud. In my case, I hope to sync up with iCloud and non-iCloud email which might be trickier.
    Here is one thread that helps with settings, but doesn't seem to address multiple or non-iCloud accounts: https://discussions.apple.com/message/22435596#22435596
    Some background info…
    Although Gmail just works on Android devices, I plan to primarily use Apple/Yahoo/AT&T email (at least initially).
    I don’t yet have Apple mail/iCloud, but plan to. I am partially switched to the Mac (Mtn Lion), but haven’t completed the jump from Windows.
    I don’t have an iPhone (so hopefully that makes the setup less complicated.)
    I mostly care about email on the S4 (I’m not concerned about syncing up contacts, calendar, music, etc.).
    Apologies for the long post, but hopefully I’ve included the necessary background info for the questions below:
    Is it possible to setup multiple (iCloud/Yahoo/AT&T) emails on the Samsung Galaxy S4 from AT&T so that they sync nicely?
    From the S4, if I reply to an email, will the Sender in the email reply be the same account which received the email? Or, (as I’ve read in the excerpt below) will the Sender for all email replies from the S4 be set from a fixed/primary account?
    Although the first two questions above are the most urgent for now, I'd appreciate pointers if you see something that should be changed in the configuration settings below.
    Thanks in advance!
    --------------------------------- start of excerpt ---------------------------------
    A post for setup on a previous model/OS version  https://discussions.apple.com/thread/3636567?start=0&tstart=0
    After spending quite some time trying to get my T-Mobile Samsung Galaxy S II setup with iCloud mail, this is what finally worked. Thanks to everyone for the various bits that helped lead me in the right direction. For those who need lots of detail, I hope the below helps. Please don't ask me about any other specific Android phones as I'm not expert but thought someone out there could benefit from my experience. 
    INCOMING SERVER SETTINGS
    User Name: username (do not enter @me,com or @mac.com)
    Password: (enter your password)
    IMAP server: imap.mail.me.com
    Security type: SSL
    Port: 993
    IMAP path prefix: p##- (you can find this by checking your account settings on your Mac. Mine was p03- so that's what I entered here)
    Press NEXT
    OUTGOING SERVER SETTINGS
    SMTP server: smtp.mail.me.com
    Security type: TLS
    Port: 587
    check the box next to "Require sign-in" if it's not already checked
    User name: username  (do not enter @me.com or @mac.com)
    Password (enter your password)
    Press NEXT
    Your phone will check the server settings and you should be able to see your email now.
    And another poster provided these additional tips…
    Definitely select SSL/TLS and accept all certificates
    Now here's the zinger: Authentication should be LOGIN
    After figuring this out, I finally (after many hours of searching and testing) got to my outgoing server settings, which are: smtp.me.com
    NONE for security type
    Tic "Require Sign-in"
    Authentication is PLAIN
    And another poster's question about the Sender's email address for multiple accounts…
    Managed to get this all set up however, Android only seems to allow you to send from your primary address and only reply from your primary address even if a mail was sent to one of the other addresses.
    Any ideas how to get around this as I have three addresses beneath my primary which I need to both send from and reply from.
    --------------------------------- end of excerpt ---------------------------------

    > has anyone successfully set up multiple email accounts (iCloud/Yahoo/AT&amp;T/etc.) on their Samsung Galaxy S4 Jelly Bean 4.2?
    You're unlikely to find many people with experience of configuring multiple email accounts on a specific Samsung device, here on the Apple forum for an Apple service. Try the Samsung forums for help setting up your Samsung phone.
    There are a few posts with general info relating to setting up an iCloud email account on Android here if you search though.

  • I forgot my icloud email password. I use a different email account for my AppleID.  How can i reset my Icloud email password?

    I need to reset my password for my iCloud email. I forgot the password because I made it about a year ago and forgot to write it down. I used my iCloud email which it *****n****[email protected] for many of my social media accounts. I have recently found out that if I want to reset my password for a social media account, that it will not go to my imessage. I have not yet set up *****n****[email protected] on the mail app, which is what I am assuming you have to have if you want social networks to email you on your mobile phone. I can not set up *****n****[email protected] on the mail app though, because I do not know the password. I also have a separate email for my AppleID account, and yes. I have reset the password for my applied account, to see if it would also reset my icloud email address password. Thank you, and I am sorry this was confusing.

    Applied.apple.com manage apple I'd. Input apple I'd. Send email authentication(and email should send to your rescue account) or authentication with security questions.... does not resolve your issue?

  • Can I move my iCloud email address to a new Apple ID?

    Hi,
    My wife and I have just recently bought iPhones. I've had an iMac for years and an iPad for a couple of years now, so we now have the multiple users/devices issue, or conundrum if you like.
    I had an iTunes account since I've had my iMac so all purchases are made on that, so we want to be able to share that account for that purpose. I never did setup another Apple ID for myself though, so I've actually been using email on that main account.
    My wife now has her own Apple ID as she has her own contacts and calendars, etc, but we do share some info.
    So, now I need a better way of doing this and I think I know what to do; setup my own Apple ID/iCloud so we both then have our own personal accounts and then use the main iTunes account for purchases.
    However, I have some questions;
    I'd like to keep the old email address. Can I transfer that over to my new, personal Apple ID and use it for my iCloud email? *really want to know about this*
    Contacts and calendars; I guess they can be exported and imported into the new account, yes? I know calendars can be shared so if we need to we can do that, but how do you share a group of contacts? If we maintain, on the main account, a group of shared contacts that will work fine; we can both access them and edit them, but how do we add new contacts to that group from our iPhones? I believe you can't add a contact to a group on the iPhone? Is there a workaround for that?
    Or is there a better way that I'm missing?
    Thanking you in advance
    Lee

    Hi, thanks for your reply.
    You can't transfer your iCloud email account to another ID.  You could create a new iCloud account and still add your existing iCloud account as a secondary account on your phone (in Settings>Mail,Contacts,Calendars>Add Account>iCloud) but the email on that account would be restricted to fetch.  (Push email is only supported in the primary account).  If you want to maintain your curent iCloud email account as push, you might want to keep the current iCloud account for yourself and just set up a new iCloud account for your wife.
    I'm slightly confused. My current email address is currently tied to my main iTunes Apple ID. I was going to setup a new iCloud account (that's the same as an Apple ID isn't it?) and use that for my mail. I can't use my current one as a secondary cos photo stream won't then be available.

  • How to stop ios mail deleting icloud email from mac mail?

    This is driving me insane.
    I have an icloud email address set up on my iphone and mac mail.
    I want to leave emails on my phone 'on the server'. Read them when i'm out, delete them... come home and have them all come through on mail where i'll deal with them.
    Right now if I delete them on my phone, they're deleted on mac mail also.
    I have all my regular email addresses set up to do this. Except the one icloud address I want to move everything to!!!
    Help!!!

    Hello there David DW,
    It sounds like your iPhone does whatever your iPad does with regard to joining or forgetting a Wi-Fi network. From what you are describing it seems to me that iCloud Keychain is enabled, as this is a function of that feature. The only way to stop what you are seeing from happening is to disable iCloud keychain on one of the devices:
    Frequently asked questions about iCloud Keychain
    iCloud Keychain keeps your Safari website usernames and passwords, credit card information, and Wi-Fi network information up to date across all of your approved devices that are using iOS 7.0.3 or later or OS X Mavericks v10.9 or later.
    You can do this in your iCloud Settings:
    iCloud: Change iCloud feature settings
    On your iOS device’s Home screen, go to Settings > iCloud, then tap to turn on or off iCloud features.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • How can I use my iCloud email address in iPhoto

    If I try to setup my iCloud email address in iPhoto it wants me to log in with the email itself when the email address is registered with my Apple ID which is not the @me.com. If I try to setup the iCloud account with my Apple ID it sets up that email account.

    Hey chris.milne,
    Thanks for the question. Yes, your iCloud account is definitely an Apple ID:
    iCloud: Apple ID
    http://support.apple.com/kb/PH2570
    The email address you use to access many Apple resources, such as the Apple Online Store, the iTunes Store, the App Store, the Mac App Store, and also iCloud features. If you’ve purchased products from any online Apple locations, or if you’ve turned on iCloud on any devices with iOS 5 or later installed, then you have an Apple ID.
    Thanks,
    Matt M.

  • HT5925 I have an iCloud email on my iPhone that is now old as hacked and unused. I can't access anything as it asks for that account info and I don't remember the password etc. How do I delete it and replace it with my new iPad email? ! Help..

    I have an iCloud email and Yahoo email on my iPhone that is now old as hacked and unused. I can't access anything as it asks for that account info and I don't remember the password etc. How do I delete and replace it with my new iPad email? ! Help..

    Welcome to the Apple community.
    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.

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