ICloud Outlook 2013 sync errors

I'm using Win7 64-bit, Office 2013.
Group policy was updated on the domain, it redirected My Documents from the local c:\ to the server (2008 R2 domain controller), for easy backup.
Most Outlook files are stored in My Documents\Outlook Files, which are now on the server.
Outlook stopped receiving e-mail to the local .PST. The repair was to recreate the Outlook Profile.
After recreation, iCloud stopped working.
Uninstalling/reinstalling iCloud Control Panel has not worked.
I ran a reinstall of Office, then a repair of iCloud, no change.
I have a screen, as below. When I choose the Outlook Sync, that is the error below.
Any ideas? I'm out of them.

Please do try something else - Android is excellent. Everyone loves it. Windows as well I am sure.
MamontovAndrey wrote:
When I create note for meeting from Outlook, it is simply removed. But when I create note for meeting from iPad Calendar, it is sync.
I think it is a shame for Apple, because they are talking about business users. And considering the replacement design for ios 7, problems with sync some apps (iBooks for example), non-availability large-sized iPhone, it is all added more reasons to try go to Android or Windows Phone(
And there is no russian Siri, what a shame. However you are not speaking to Apple here, if you feel you need to feedback Apple it is done here.
www.apple.com/feedback.
I am sure they will find your opinion on size, IOS7 and Outlook 2013 invaluable.

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ICloud outlook 2007 sync error message

Tried to install iCloud control panel to outlook 2007 and error message appears and says that I need to go to the windows control panel and repair the iCloud. I repair it and have uninstalled it and reinstalled icloud control panel but I still can't get outlook and iCloud to sync. Any ideas?

Hello easbda,
Thank you for providing the details of the calendar issue you are experiencing with your iPhone. I recommend following the steps in the section titled "Troubleshooting on Microsoft Windows (Microsoft Outlook)" in the following article to assist with syncing your calendar events between your devices:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Thank you for using Apple Support Communities.
Best,
Sheila M.

Outlook 2013 sync

Are they doing anything about the synching of Outlook 2013 using ITunes?

There was no problem mentioned in your question. You asked if they (whoever they are) are doing anything about sync. I googled your question and provided you with results of best search engine, that I know of. You didn't receive that link from Apple. Officially Apple does not have presence here. They moderating that forum, to make sure that it provides assistance with problems. I probably can try to guess your question" if Microsoft is doing anything about Outlook 2013 sync capabilities". Since I had recently done similar search attempting to find options to troubleshoot sync notes via itunes, my results were not hopeful. Since I have no idea if Microsoft has plans for any changes, the best I could do was provide you with the search. I didn't realize that you expected Apple to respond to your problem. Sorry.

ICloud / Outlook 2013 Sent & Deleted not synced correctly

Hi
Have seen a LOT of issues around this but I can't work out if this issue has now gone away for most or if it's still present. I have installed Windows 8.1 (64bit) with Outlook 2013 + iCloud Control Panel. Ran the iCloud set-up and it created the iCloud mail account no problem apart from not picking up Sent Messages & Deleted Messages. I have tried EVERYTHING to try to force Outlook to pick these up rather than creating separate default Sent Items & Deleted Items, but no joy so far.
Can anyine help & has anyone had any luck in getting this to work?
Thanks

Haven't heard of this often, usually it's a mapping error but if these emails are saved in the server folders then the destination is correct.
If you send an email from your iPhone or another client does the sent mail appear in the folder on Outlook?
In Outlook's sidebar you should be able to see what folders are in which account, the ones created by Outlook are normally not Server folders, what is in them?

IPhone Calendar; Outlook 2007 Sync Error

I have an iPhone 5 with the 7.1.2 and the newest version of iTunes as well as the newest version of iCloud Control Panel.
Once I create a meeting|appt on my Outlook via computer (Win 7) it syncs to the iPhone calendar. (Good thing)
But if I were to change the day, time, or location from outlook .. it doesn't take effect on the iPhone and no point and time. (Bad thing)
Thoughts?
-Thanks in advanced!

Hi,
For better assisting you on this matter, could you help me with information below:
What was the sync error was?
Is your software up to date, both Windows/Office/iOS?
What is your Outlook account type? IMAP, Exchange or POP3?
Are you using Cache mode or Online mode for you Outlook? When using an OST file, only information stored locally, or cached on your computer, will be available to sync.
Meanwhile, we can try to reset Sync history to see if the issue can be solved:
Back up your data, refer to
this article for Backup details
Open iTunes.
From the Edit menu, choose Preferences.
Click the Devices tab.
Click the Reset Sync History button.
If the issue continues and you know all of the data is on the computer:
Reset the Sync History again using the steps above.
Select the device in iTunes and click the Info tab.
Scroll down to the Advanced section, and under "Replace information on this iPhone/iPad/iPod touch" select Contacts or Calendars.
Click Apply.
If the issue continues and you know all the data is on the iPhone, iPad, or iPod touch:
Reset the Sync History again using the steps above.
Remove all of the contact and calendar information from Outlook.
Select the device in iTunes and click the Info tab.
Scroll down to the Advanced section, and under "Replace information on this iPhone/iPad/iPod touch" make sure Contacts and Calendars are not selected.
Click Apply.
Reference used:
Troubleshooting Sync Issue

Icloud outlook 2013

We had to uninstall iCloud from a PC (Win7 Pro - Outlook 2013).
After restarting the PC, I then reinstalled iCloud and it didn't recreate the Calendar or the @me.com pst file.
Is there a manualy way to recreate all of this or another way to reinstall and force pst creation and sync (like it did on the original install)?
Thanks

Thank you for replying. I'm not sure which settings you are referring to-so I'll try to be very explicit.
Internet Email Settings
Under the General tab
Mail Account: my icloud email address
Other User information: Blank
Under the Outgoing Server tab
My outgoing server requires authentication: Checked
Use same setting as my incoming mail server: Selected
Logon using: Not selected
     Username: Blank
     Password: Blank
          Remember password: Not checked
Require Secure Password Authentication (SPA): Not checked
Under the Advanced tab
Incoming Server (IMAP): 993
Use the following type of encrypted connection: SSL
Outgoing Server (SMTP): 587
Use the following type of encrypted connection: TSL
I have also installed iTunes, but it doesn't show up in Outlook-even though the iTunes addin is active (in fact both the iTunes and iCloud addins are in the active section).
I hope this is clear and will help be get setup soon.
Thanks again for your help.

Outlook 2013 Sync issue forler has 4000 emails

Dear All,
we have recently migrated users to exchange online. there was a user who has a large mailbox (11GB approx.) the migration has completed successfully but user's sync folder has more than 4000 objects as duplicated.
any idea on this is highly appreciated.
Thanks

Hi,
Conflicts folder contains all the multiple copies of conflicting items between what are in your local cache (OST) and your mailbox on the server.
An InfoBar at the top of the original item advises you that a conflict for this item exists.
The conflicting item is stored in the Conflicts folder. Clicking the InfoBar will bring up a list of conflicting items and allow you to resolve the conflict by determining which item you want to keep.
If you still need the items which are listed in the Conflicts folder, verify if they still exist in your mailbox and also exist on the server by using OWA.
If they doesn’t exist in your mailbox, you’ll need to move these items to a folder to check if the changes get uploaded now. If you can see these items in the mailbox, you can just cleanup the folder.
In addition, Outlook 2013 contains an improvement as of the April 2014 hotfix to prevent these errors from being saved in the Sync Issues folder, you may install the hotfix to improve the functionality.
2878323 Description of the Outlook 2013 hotfix package (Outlook-x-none.msp): April 8, 2014
For more information, please refer:
https://support.microsoft.com/kb/2606009
Best Regards,
Steve Fan
Forum Support
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Q10 BBY Link : Outlook 2013 sync deleting appointments on BBY 30 days past

Hi,
Running:
PC Outlook 2013, MSwindows 7
BBY: Q10 BBYlink 1.1.1.32
With the release of 1.1.1 a great amount of pent up frustration and anger was released and happiness restored, but a little bit beginning to build again. Maybe I just have things set up incorrectly.
When synchronising calendar, any appointments more than 30 days old pop up to be deleted if sync is completed.
BBYlink setting for calendar are: ‘Last 30 Days And All Future Entries Only’. Which is the only option I have available, but I would like to keep all my calendar on my BBY as I need to scan back for appointments in the last few months, not just 30 days.
Is there any way to sync and not delete old appointments on the BBY?
thanks.
Solved!
Go to Solution.

Hi Wizzlybet,
In BBL, go to your Q10 tab.
Click Calendar->Configure.
The page "Set Up Calendar Syncing" appears.
Click on the "Device Sync Period" pulldown menu.
Choose "All Entries".
Works for me :-)
THT,
MaKo7

Outlook client sync error

My iPhone was in sync with Outlook 2003, finally, found the post on the add-ins. After that I had no problems. I upgraded to Outlook 2007 recently. Yesterday I connected my iPhone, it upgraded to the itunes as well as a new iphone file???? I don't remember the file. I now receive "Outlook sync client" error. I looked at the add in page and under "Active Application Add-In" I have the "iTunes Outlook add-in" but I am missing the _"outlook iTunes Sync_ add-in". I have tried uninstalling itunes. It didn't help. Does anyone have any suggestions?

challenger70,
The latest versions of iTunes do not use the "Outlook iTunes Sync add-in" anymore, and instead use the Outlook Sync Client. So you are not missing anything.
Apple has posted a great article on troubleshooting Outlook sync issues. It's best to start from the top and work your way down. The article can be found here:
http://docs.info.apple.com/article.html?artnum=305845
Hope this helps!
Jennifer B.

Outlook 2013 "Unknown Error" Message Box

I am running Outlook 2013 Professional and we have Exchange 2010.
Periodically when I am deleting messages I receive a box that says "Unknown Error" it doesn't say anything else and if I click OK it goes away... its more of an annoyance but we are going to start using 2013 more often and I want to see if anyone
has any thoughts on the cause.
Thanks
Jessica Cochran

Hi,
I would suggest to try the methods list in the article below:
http://www.howto-outlook.com/faq/deletemessage.htm
Best regards,
Rex Zhang
TechNet Community Support

Outlook 2013 sync issues

I setup a new install of outlook 2013 this week - using pop3 and connecting outlook to my work gmail account. I am receiving some messages but not all. When i look back and forth b/t the actual gmail inbox and outlook 2013, there are several
(about half) of the emails not showing up. Not in any other folders either (Spam, etc.). Also, when i send myself a test message, i receive the message (by checking in gmail directly) but dont receive it in outlook - rather i receive a bounced email
notification in outlook as if the email didn't go through.
Need help....
kevin

Hi Kevin,
When you finished the configuration of your Gmail in Outlook, did you receive a test message with the subject "Microsoft Test Message"?
Does the bounced email notification sent from "Microsoft Outlook"?
Since you can receive the message from webmail, seems the outgoing server settings in Outlook is OK. I guess something is wrong with the incoming server settings. Please try to create a new mail profile in Control Panel and reconfigure your email
account according to the steps below:
1. Login to your Gmail in browser and open the Settings panel. Click on the
Forwarding and POP/IMAP tab and verify POP is enabled and save changes. Select either:
a. Enable POP for all mail
b. Enable POP for mail that arrives from now on (recommended)
2. Now, open Outlook and go to the Add New Account window. Select "Manual setup or additional server types" and click
Next.
3. Select "POP or IMAP". Click Next.
4. Now, we need to manually enter the server settings for your account.
Your Name: The display name you’d like others to see.
E-mail Address: your Gmail address in full ([email protected] or [email protected] when using Google Apps)
Account Type: POP3
Incoming mail server: pop.gmail.com
Outgoing mail server: smtp.gmail.com
User Name: your Gmail address in full ([email protected] or [email protected] when using Google Apps)
Password: Your Gmail password
Remember password: optional
Require logon using Secure Password Authentication (SPA): disabled
5. Click More Settings button.
Under Outgoing Server tab:
My outgoing server (SMTP) requires authentication:
enabled
Use same settings as my incoming mail server:
enabled
Under Advanced tab:
Incoming server (POP3): 995
Use the following type of encrypted connection: SSL
Outgoing server (SMTP): 465 (SSL) or 587 (TLS)
Use the following type of encrypted connection: SSL or TLS
Leave a copy of messages on the server: disabled (Gmail holds a copy already by default)
More detailed configuration steps, you can refer to this:
http://www.howto-outlook.com/howto/accountsettings.htm#gmail-pop3
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Outlook 2010 sync errors

Hello.
We have a specific client (among many others) whose Outlook 2010 is working in cached exchange mode.This client while connecting to an intranet exchange infrastructure is getting synchronization errors in the form of:
80040109-50A-80040109-560
The function cannot be performed because the message has beem changed.
As a first measure we deleted and rebuild his .ost (suspected a .ost corruption) but that didn't help.Any ideas are welcome.

Hello Ethan and thanks for the reply.
We rebuilt a brand new Outlook 2010 profile of the user on his RDS profile and the issue occured again.Things to notice:
- Running in parallel the RDS profile and the user working on his PC. the issue may happen in one of the enviroments indepedently
- In Owa mail feed is constant as it should so we assume no server issues
- Antivirus exclusions (Forefront) client side have already been applied
- With TCPview (or netstat) we monitored Outlook TCP sessions towards exchange staying alive at the moment of the problem.
- No firewalls (as we 've been informed) between the clients and the exchange server (native windows server firewall is disabled for testing).No antivirus on the exchange servers
- Latest suspects are either Outlook 2010 so we upgraded to 2013 or public folders.
Administration of the exchange infrastructure is done by my colleague and I am helping in troubleshooting the issue.
Regards.

Outlook Calendar sync error

When I try sync Calendar with Outlook 2007 I get error:
Intellisync - Error Code 0x8386004c. Check Documentation
I tried to googled this error code but it finds nothing
Logs from PtTrace file:
12:14:54.195: Fetching implemented classes at .\iluptbl.cpp line 3408
12:14:54.397: Fetching implemented classes at .\iluptbl.cpp line 3408
12:14:56.696:
12:14:56.697: Begin ILX Session, Source=Microsoft Outlook, Target=Urządzenie
12:14:56.719:
12:14:56.720: Starting Standard Sync
12:14:56.784: Phase=10, User=236B2B79: Reading data from Urządzenie kalendarzu
12:14:57.862: Finished Reading 12 Records + 1 Deletes + 0 Unchangeds for User=236B2B79 from Urządzenie kalendarzu (fast sync input)
12:14:57.866: Phase=20, User=236B2B79: Reading data from Microsoft Outlook kalendarzu
Thu Jun 28 12:14:58 2012: Error 0x8004010f.-2147221233.-2088370100 at .\pumapiar.cpp line 574
Thu Jun 28 12:14:58 2012: Error 76.76 at .\sdk_data.cpp line 1470
Thu Jun 28 12:14:58 2012: Error 4238.4238 at .\Ilx_sdk.cpp line 256
12:14:58.055: Translation Unit Status: User=236B2B79, rc=4238, Phase=20, TrErr=4238, SysErr=0 at .\xlatev3.cpp line 650
12:14:58.071:
12:14:58.072: End ILX Session, elapsed time = 1.000 seconds

I am having the same problem. Any answers out there?

Outlook Contact Sync Error

We recently upgraded my wife's Blackberry to a Curve 3G 9330. When we try to sync to Outlook (non-Exchange), we encounter an error with the contacts (address book). The Desktop Software simply indicates an "unknown error" - not particularly helpful.
We've narrowed it down to a potentially bad contact record on the Blackberry, but cannot find a way to delete it. The options menu will not come up on the Blackberry for this one record. We've try to sync the device by overwriting the contacts with new data from Outlook, but still get's the same error message. I cannot find any information on erasing/deleting the complete contact list on the Blackberry.
Is it just me? Or, is Blackberry's documentation and software error messages completely useless? Also, no way am I paying them $49 to fix a problem that should be considered in their documentation & support - that's a complete rip-off.
I'm giving this forum a try, but if I can't find a way to fix this problem - we're dumping Blackberry and getting her a Windows 7 phone...

Hi,
I had a similar problem of syncing the contact list with my outlook.
Try this, may be it would help:
1) switch off the syncronisation of contacts with your mail id's.
Go to Setup>Email Setting>choose your email account>edit>Syncronization Option>Remove the check from the contacts.
Do this for all your e-mails.
And then try to sync again with the outlook.
Cheers

Outlook 2013 Proxy error

Hello,
We have recently deployed some Microsoft Surface Pro 3's in my office. All of them have Office 2013 Basic and work when in the office. However, a user is getting an error message on one of them when he uses the Surface Pro while traveling.
The errror message is: "There is a problem with the Proxy servers security certificate. The certificate is not from a trusted certifying authority. Outlook is not able to connect to the proxy server <server.companyname.com>.
(Error Code 8).
I have Googled and BING'd this all morning and am not making much progress. Items I have verified.
Date and time are correct on the device
User does NOT get this error when he is INSIDE the office.
After acknowledging the proxy error, the user receives two security alerts, stating there is a problem with the sites security certificate.
We have a valid certificate from GoDaddy on my Exchange 2010 server.
None of my Windows 7 users are receiving this error.
Thank you in advance for your time.

Hinte
Below are the results you requests. Thank you.
[PS] D:\temp>Get-OutlookProvider
Name                          Server
CertPrincipalName             TTL
EXCH
    1
EXPR
1
WEB                                                                                                      1
Try running:
Set-OutlookProvider Exch msstd:<subjectnameofcert>
Set-OutlookProvider EXPR msstd:<subjectnameofcert>
I have seen issues where Outlook doesn't like this not being populated.
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ICloud Outlook 2013 sync errors

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