Outlook 2013 sync issues

I setup a new install of outlook 2013 this week - using pop3 and connecting outlook to my work gmail account. I am receiving some messages but not all. When i look back and forth b/t the actual gmail inbox and outlook 2013, there are several
(about half) of the emails not showing up. Not in any other folders either (Spam, etc.). Also, when i send myself a test message, i receive the message (by checking in gmail directly) but dont receive it in outlook - rather i receive a bounced email
notification in outlook as if the email didn't go through.
Need help....
kevin

Hi Kevin,
When you finished the configuration of your Gmail in Outlook, did you receive a test message with the subject "Microsoft Test Message"?
Does the bounced email notification sent from "Microsoft Outlook"?
Since you can receive the message from webmail, seems the outgoing server settings in Outlook is OK. I guess something is wrong with the incoming server settings. Please try to create a new mail profile in Control Panel and reconfigure your email
account according to the steps below:
1. Login to your Gmail in browser and open the Settings panel. Click on the
Forwarding and POP/IMAP tab and verify POP is enabled and save changes. Select either:
a. Enable POP for all mail
b. Enable POP for mail that arrives from now on (recommended)
2. Now, open Outlook and go to the Add New Account window. Select "Manual setup or additional server types" and click
Next.
3. Select "POP or IMAP". Click Next.
4. Now, we need to manually enter the server settings for your account.
Your Name: The display name you’d like others to see.
E-mail Address: your Gmail address in full ([email protected] or [email protected] when using Google Apps)
Account Type: POP3
Incoming mail server: pop.gmail.com
Outgoing mail server: smtp.gmail.com
User Name: your Gmail address in full ([email protected] or [email protected] when using Google Apps)
Password: Your Gmail password
Remember password: optional
Require logon using Secure Password Authentication (SPA): disabled
5. Click More Settings button.
Under Outgoing Server tab:
My outgoing server (SMTP) requires authentication:
enabled
Use same settings as my incoming mail server:
enabled
Under Advanced tab:
Incoming server (POP3): 995
Use the following type of encrypted connection: SSL
Outgoing server (SMTP): 465 (SSL) or 587 (TLS)
Use the following type of encrypted connection: SSL or TLS
Leave a copy of messages on the server: disabled (Gmail holds a copy already by default)
More detailed configuration steps, you can refer to this:
http://www.howto-outlook.com/howto/accountsettings.htm#gmail-pop3
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Similar Messages

Outlook 2013 Sync issue forler has 4000 emails

Dear All,
we have recently migrated users to exchange online. there was a user who has a large mailbox (11GB approx.) the migration has completed successfully but user's sync folder has more than 4000 objects as duplicated.
any idea on this is highly appreciated.
Thanks

Hi,
Conflicts folder contains all the multiple copies of conflicting items between what are in your local cache (OST) and your mailbox on the server.
An InfoBar at the top of the original item advises you that a conflict for this item exists.
The conflicting item is stored in the Conflicts folder. Clicking the InfoBar will bring up a list of conflicting items and allow you to resolve the conflict by determining which item you want to keep.
If you still need the items which are listed in the Conflicts folder, verify if they still exist in your mailbox and also exist on the server by using OWA.
If they doesn’t exist in your mailbox, you’ll need to move these items to a folder to check if the changes get uploaded now. If you can see these items in the mailbox, you can just cleanup the folder.
In addition, Outlook 2013 contains an improvement as of the April 2014 hotfix to prevent these errors from being saved in the Sync Issues folder, you may install the hotfix to improve the functionality.
2878323 Description of the Outlook 2013 hotfix package (Outlook-x-none.msp): April 8, 2014
For more information, please refer:
https://support.microsoft.com/kb/2606009
Best Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Outlook 2013 sync

Are they doing anything about the synching of Outlook 2013 using ITunes?

There was no problem mentioned in your question. You asked if they (whoever they are) are doing anything about sync. I googled your question and provided you with results of best search engine, that I know of. You didn't receive that link from Apple. Officially Apple does not have presence here. They moderating that forum, to make sure that it provides assistance with problems. I probably can try to guess your question" if Microsoft is doing anything about Outlook 2013 sync capabilities". Since I had recently done similar search attempting to find options to troubleshoot sync notes via itunes, my results were not hopeful. Since I have no idea if Microsoft has plans for any changes, the best I could do was provide you with the search. I didn't realize that you expected Apple to respond to your problem. Sorry.

Blackberry Outlook Calendar Sync Issue

We recently discovered a outlook calendar sync issue we can add items on the Blackberry and they will show up in Exchange. But you can’t change a calendar item from the Blackberry, e.g. if you create an item on the phone it will show up in Outlook, but if you use the phone to change the date or name of it Outlook will still show the old one.
We are running BES 4.1
We are running Exchange 2003
Exchange and BES are installed and running on different servers
OS of the server running BES 4.1 is WINDOWS 2003

Hi, Please do not post duplicate threads.
see here > http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=37254#M37254
You are posting your message in device threads meaning normal everyday users are going to read it, if you want advice from administrators, please post it in Blackberry Enterprise Server area.
You also didn't put what full version of BES you are running! If you are running BPS, i will have it moved to the professional area.
Thankyou
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~

Easy steps to troubleshoot the Outlook Email sync issue

One question about Outlook that has been asked the most is, why some emails don’t sync in Outlook? Or there should be an email received but why I can’t see it in Outlook?
On this topic, we’ve seen a lot of articles on Microsoft and some other 3rd-party web sites, usually the explanation and the troubleshooting steps are so long that we don’t know where to start. I’m writing this article to make something easier. Not an encyclopaedia
about Outlook sync issues, just a few things we can take a look at before something really “difficult”.
For Exchange Accounts to troubleshoot, of course, this Microsoft Knowledge Base is helpful:
How to troubleshoot synchronization problems when you synchronize your Exchange Server mailbox with your .ost file in Outlook
http://support.microsoft.com/kb/842284/en-us
Here below I will introduce some common causes of the Emails not sync issues in Outlook, steps are based on Outlook 2010 and Outlook 2013, which are widely used nowadays.
View
Here comes a user, who says “why don’t some emails appear in my Outlook?” Generally we think it may be caused since the sync process is not complete, but consider this scenario: The “missing” email has been received but the user just can’t see it, is
this possible? Yes, this is possibly caused by the custom view.
First please logon the webmail, or OWA for Exchange Accounts, to see whether the “missing” emails exist there, if yes, then let’s do the following:
Go to the folder where the emails should be displayed, switch to VIEW tab ->
Current View Group -> Click Reset View button. When it prompts to confirm, click
Yes.
The emails magically appear! Why? That’s because you have set a custom view in this folder, such as a Filter in View Settings to let Outlook only show these emails that meet the criteria you have set. Once you click
Reset View, the View will reset and the Filter is wiped out. The emails can be displayed again.
One common symptom of this cause, is that you see a number beside the folder which indicates you have something unread, while you can’t find the unread items. Probably you have a custom view in Outlook that only allows the read items to show.
Another way to reset the View is to run Outlook with the command switch “/cleanviews”, which will restore default view and all custom views you created will be lost:
Press Win key + R, in the Run box, type “outlook.exe /cleanviews”, click
OK or press Enter.
Sync Filter
“Well, I can see the recent emails of the account in Outlook, but emails older than 3 months don’t show in Outlook, I can see these emails on Web, why?” It’s time to consider the Sync Filter.
Outlook has a feature that allows you to limit the amount of data that is synchronized locally to your .OST. The purpose of this feature is to make Outlook usable on devices that have limited or small amounts of local storage. This feature is called Sync
Filter. You can access the sync filter within your E-mail Server Settings under Account Settings.
We can choose the periods of emails we want to keep offline. Switch to
All to keep all emails to local so that they are not “missing”.
(Not all kinds of accounts can use this feature in all versions of Outlook, such as Exchanges Accounts don’t have Sync Filter in Outlook 2010)
Send/Receive Groups
I can sync all folders but emails in one folder don’t sync properly, how does this happen? Please check the Send/Receive Settings.
Go to SEND / RECEIVE tab -> Send & Receive Group ->
Define Send/Receive Groups. We can configure the setting for send/receive here:
Highlight All Accounts, click Edit button, in the new dialog window, check if you have select the correct folder options as you need, you may have not selected the folder which emails are not received. Check the box and
click OK to save, it should be working fine then.
Summary
When we talk about “sync”, we are talking about account types like Exchange, IMAP and Exchange ActiveSync. POP accounts don’t sync, they do a “download” instead, so it’s not talked about (However, some steps are applicable, like
VIEW).
As mentioned above, this article just discusses the easy things we should look at before the deeper analysis, if you have tried all these suggestions but still have the sync problem, feel free to post the question in our forum:
http://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

Dlehman wrote:
Is there a work around way??????????
Not really. BIS service is not designed to reconcile to the Outlook on your PC as your former BES service did, or there would be no reason for BES, right?
The (dirty) workaround is to created rules in your Outlook and filters on your BIS account login whereby you BCC yourself all the sent-from-handheld mail which arrives in Outlook and by rule is moved to your sent folder.
Then, on the BIS account login site, you create a filter to not foward any message to your device which are addressed as beig from your own email address.
Likewise, any email sent from Outlook must be copied to yourself to receive on the BlackBerry device, however it won't end up in your sent items.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Itunes/Outlook Calendar Syncing Issue - UTF-8 Flavor

I have had the usual and much discussed issue of outlook calendar does not sync with iTunes. The recommendations have been to remove iTunes and re-install, even blow away all the configuration files as well, and it even worked for me once. But not this time.
I was running Windows XP, and all of a sudden the Outlook 2007 calendar just stopped syncing. I upgraded from XP to 8.1, and that was not fun, but inevitable, and still didn’t correct the problem. Now, if you never upgraded from XP to 8.1 – you can’t – at least it is not a direct flight. First, you have to upgrade from XP to 8.0, then from 8.0 to 8.1, and there is no upgrade in place from XP to 8.0. So what does an upgrade in place mean? Your applications and profiles are not carried over. Just your data (if you ask nicely) is carried over – but all applications have to be re-installed from scratch, and reactivated if there was license activation.
So, forget about re-install of iTunes, I changed OS, reinstalled iTunes and Office 2007 from scratch. And still had the syncing problem. So, I wasn’t getting off easy.
In searching, I found some debugging stuff which I tried, as follows to turn on logging:
So, I ran the following:
cd C:\Program Files\Common Files\Apple\Apple Application Support\
defaults write com.apple.Outlook.client.exe ShouldLog YES
defaults write -globalDomain SyncServicesLogEverything YES
defaults write -globalDomain SyncServicesLogPersonalInfo YES
And this turned on a lot of tracing. The tracing helped me understand what was going on under the covers, But I am not sure I was getting enough of the information that I needed to really zero in on the bad record.
Now, I will pause and provide some observation of my specific Sync.
An iTunes Sync on a Windows machine when using Microsoft Office and Internet Explorer is selected on the INFO tab of the page for the device.
Selections include Contacts, Calendars, Bookmarks and Notes.
One of the programs involved with Outlook Synchronization is: com.apple.Outlook.client.exe
The program is called when Outlook data needs to be accessed, and is used for contacts, calendar and notes when those items are paired between the iDevice and Outlook. Bookmarks are usually paired with the browser, for example IE.
During the sync operation, each of these are sync’d separately, that is why if you follow the sync actions, iTunes will reflecting what is being synced at the moment, for example “syncing contacts”.
When syncing the calendar, and iTunes is running a slow sync, it reads the Outlook calendar using the com.apple.Outlook.client.exe and does processing of the recursion and time zone information.
For example, for recurrence:
[5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] Setting recurrence data <04300430 0d200200 000000ae 06000c00 00000000 00000400 00002120 0000e703 00000000 00000000 00000000 0000a0e7 980cc016 d10c0630 00000830 00000000 0000a005 00000000 00000000 00000000>
[5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] 0 recurrence exceptions
[5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] Reading the Extended Exception Info (i.e. Unicode data)
[5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] Done making compatible recurrence
For example, for timezone:
[5484 @ Tue Jul 01 10:30:43 2014] [YSLog com.apple.Outlook.client.exe] Could not create a time zone from outlook name, tried using name (GMT-05:00) Eastern Time (US & Canada)
Then the calendar entries are pushed, for example:
ca965dbc4717d9488fafc9266f1f829304082700 =     {
        "all
day" = 1;
        calendar
=         (
            ca965dbc4717d9488fafc9266f1f829382800000
"com.apple.outlook.freebusy" = Free;
"com.apple.syncservices.RecordEntityName" = "com.apple.calendars.Event";
        "end date" = "2020-05-11 12:00:00 +0000";
        location = "United States";
        "start date" = "2020-05-10 12:00:00 +0000";
        summary = "Mother's Day";
So, my SYNC fails, and I crash and burn with:
[5484 @ Tue Jul 01 10:41:22 2014] [_ISDVLog com.apple.Outlook.client.exe] SyncServices assertion failure (nil != strUTF8) in [(null) (null)], SDLogging.m:641 could not obtain UTF-8 flavor of formatted string
[5484 @ Tue Jul 01 10:41:23 2014] [YSLog com.apple.Outlook.client.exe] objcMain caught an exception:
name
NSInternalInconsistencyException
reason     : [(null)
(null)]: could not obtain UTF-8 flavor of formatted string
user info : (null)
call stack : (
Now I’m back. So, during the extract and push of the outlook calendar entries, iTunes is building formatted strings. Now, Unicode is usually 16 bit (2 characters) Unicode, sometimes called double byte code. UTF-8 is single byte, so realize you can’t squeeze 16 bits into a 8 bit byte. However, you could if the Unicode string only contained characters that were valid for the UTF-8 character set. My interpretation of the error message above was that somewhere a formatted character string contained a “non-UTF-8” character and raised the assertion. Now, my issue with the excessive detailing from the logs was that – at least with the logging parameters I had turned on – I couldn’t figure out which calendar entry caused the exception to be thrown.
First instinct was that the last calendar entry in the trace was the culprit, so I deleted that calendar entry, ran again, the sync went up to the previous entry, and threw the exception. This gives me two theories: Either the sync was processing the next entry – which wasn’t printed in the trace yet – and failed, or the sync was going back to previous records – like reviewing the buffer. In either case, the trace wasn’t helping and it was all theories.
Now what? What has everyone been saying? Issues with recurrence. And in the trace, as you see above as an example, “0 recurrence exceptions”, “reading the extended exception info (i.e. Unicode data)”.
Now, I have no clue what that means. My initial guess was that recurrence exceptions (I had non-zeros on some) was an error. But further research I realized what it could mean was that these were situations where there were recurrence exceptions. What is a recurrence exception? Suppose I want to schedule a meeting on the 4th day of the month, for every month of the year. Well, except maybe July 4th, because it is a holiday and the office is closed. I would send the meeting invite, and then a cancellation for the July 4th. (I hear there is no simple way to do this). I now have an exception because I broke the recurrence chain. Other forms of exceptions is if I keep changing the location, or the body of the invite – e.g. every month I update the agenda, but only for one recurrence, not the entire series.
So, keep in mind, that if the issue is conversion to a UTF-8 character, and it is failing, then uninstall/reinstall of anything is not going to help if the real issue at hand is the data in Outlook and is not a coding or configuration issue. Now, sometimes it is an issue, but you need to see why the syncserver tasks are failing, and may fail due to other reasons including other data issues.
So, what did I do? Well IO have 15K calendar entries, which, was taking an hour or two to slow sync (I call it a slow dance) and I was,spending days (maybe a couple of weeks) trying to fix this – and frustration was on the high end.
I removed some of my older recurrences, and changed others from never expire to like 25 maximum occurrences. No idea which one worked, or even if it was a coincidence. However, the UTF-8 error went away, and then I moved to the next issue.
Now, before we get there, with outlook 2007 finding recurrences is not difficult. Go into the calendar, and select appointment or list view (Outlook 2013 list view works ok). You can then sort on the recurrence column and see which (if any) items gave a recurrence pattern. Now maybe someone can figure out specific BAD calendar items that are throwing the exception to give us a better idea of what to look for and then report it so we can do further research.
Now, once we can get the issue out of the way, stop iTunes from throwing an exception, we are not 100% done yet. By this time what is in Outlook and on the iDevice is out of sync. We need to get that message to popup asking us if we want to merge the data between the iDevice and Outlook. This can be important if you don’t want to lose data. My issue is that with iTunes 11.2.2 for some reason won’t do it, i.e. when I select “reset sync history” it doesn’t work. At that point I was forced to rename my iTunesprefs, the syncserver folder, and a few other folders. In this case, for Windows 7 and later, the folders in “Apple Computer” of both the local and roaming paths, and I had to cancel running tasks that had those folders open. One way or another, you want the iTunes message asking if you want to merge the folders.
What can you do to help?
Report success or failures using the information above
Report if you are getting the same UTF-8 message, or if you are seeing other exceptions
Report specific cases of calendar entries that you find that you have isolated to be throwing an exception
Report any other logging/tracing parameters that you may find. It looks like you can turn on “ShouldLog” using the defaults.exe command for other tasks that iTunes runs.
This syncing issue has been going on for years, under different iTunes versions, there has to be something going on and an easier way to troubleshoot this problem. I wish I had the time, but right now I fixed the problem I had and was able to resync my Outlook with my two iPads and iPhone.
The only issue I have left at the moment is the message “the ipad xxx cannot be synced. An unknown error occurred (-54). – despite this error message, I am syncing, but the message is distracting and annoying.

Yes - both have time zone support and are set to London/GMT
The most recent of these aberrations was not even crossing a DST change - just a simple recurring event (which I've manually changed to single events by copy/paste).
I just tried a new one which goes back 1 hr 27 Oct - when UK clocks go back. As it's a dummy apt I'll leave it and see if if goes back to the correct time on 27 Oct! In the meantime, I can't afford for my appts to get screwed up so will continue to do them manually!
Thanks for your input.

Outlook 2013 - Calendar issues: Suggestions cannot be provided because free/busy data could not be retrieved

I noticed recently that I cannot see anymore free/busy information for my own organization colleagues.
I'm using Outlook 2013 (latest updates) upon Exchange 2010 (SP ?).
The suggestion DO work on my account using OWA.
Other users w/Outlook 2010 have no problems.
I tried to run "outlook /cleanfreebusy" but that switch isn't supported anymore in outlook 2013.
Anyone can help ?
Thanks

Hi,
I didn't say two but three places.
Actually, my wording is a bit confusing. In terms of where you go to remove them, it is indeed "Program and features" and "see installed updates". Now within there, I had the KB listed several times (3) under different products (like "Microsoft Outlook 2013"
and "Microsoft Office Professional Plus 2013") and I had to uninstall the KB from all three entries.
Note that, as per Robert Sparnaaij (http://www.howto-outlook.com, http://www.msoutlook.info)
: "I’m aware of the issues but they are not as black and white as the article(s) suggest(s) and not that widespread either to do a general recommendation to uninstall
a security update. In case of the IMAP issues, they are actually wrong.", and "It was said to
be fixed with Path Tuesday for December (December 10) but unfortunately somehow the Outlook 2013 update missed the cut. It got published on December 13 after all but only was approved a little over 24 hours ago as KB2850061. However, at the moment, only the
downloads are available but not yet the KB article nor are they currently being offered via Microsoft Update so unfortunately, the issue will drag on a bit longer. I’ve just published an article about it here:
http://www.howto-outlook.com/news/update-2013-12-ol2013.htm".
Lastly, "The KB article of the November update confirms that it fixes the Autodiscover connectivity issues with Exchange 2007:
If you are using Outlook to connect to a Microsoft Exchange Server 2007 mailbox:
You receive an error message that resembles either of the following when you try to configure Automatic Replies (Out of Office): Your automatic reply settings cannot be
displayed because the server is currently unavailable. Try again later.
You cannot retrieve Free/Busy data for calendar scheduling.
Add-ins that use the Account.SmtpAddress property no longer work.
These features rely on an underlying
Autodiscover technology. After you install this security update, Autodiscover may fail for Exchange 2007 configurations. Therefore, Outlook features that rely
on Autodiscover will also stop working. To resolve these issues, install update 2850061."
Hope this helps.

Outlook 2013 UI issues and glitches

We recently upgraded from Office 2010 to 2013. Outlook 2013 ( corporate license ) is having a very annoying issue displaying correctly on my machine
as you can see from the link below, part of the desktop or background applications is sometimes displayed.
Only way to fix it is to refresh, drag the office window or maximizing it ( sorry for the black lines but for the sake of privacy )
http://gyazo.com/b1a6ebf15a810ae944f1e1201022908c.png
So far I tried :
1- Disabling hardware acceleration - did not help
2- Upgrading my drivers to latest available - did not help
3- Disabled animation through registry as advised in some threads here - did not help
4- Disabled all Addons - did not help
5- Repaired / recreated OST file ( No PST yet ) - did not help
6- Safe mode - did not help
What else to try ?
My machine is Intel Core i7-4471 - 32GB 1600MHz RAM - 512GB PCIe SSD - Nvidia 780M 4GB DDR5 - 2560X1440 screen resolution.
Also Outlook is really slow to open with 6 seconds to load, it's the slowest application installed on my Windows 8.1 Pro . Outlook 2010 used to open in less than a second.
I'm out of ideas

Hi,
Based on my research, we can check if we selected the option disable hardware graphics acceleration:
File> options>advanced>display> confirm to clear the option
Additionally, since it’s a pure Outlook issue, I recommend you ask for more professional help on our Outlook forum:
http://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
Best regards,
Angela Shi
TechNet Community Support

Q10 BBY Link : Outlook 2013 sync deleting appointments on BBY 30 days past

Hi,
Running:
PC Outlook 2013, MSwindows 7
BBY: Q10 BBYlink 1.1.1.32
With the release of 1.1.1 a great amount of pent up frustration and anger was released and happiness restored, but a little bit beginning to build again. Maybe I just have things set up incorrectly.
When synchronising calendar, any appointments more than 30 days old pop up to be deleted if sync is completed.
BBYlink setting for calendar are: ‘Last 30 Days And All Future Entries Only’. Which is the only option I have available, but I would like to keep all my calendar on my BBY as I need to scan back for appointments in the last few months, not just 30 days.
Is there any way to sync and not delete old appointments on the BBY?
thanks.
Solved!
Go to Solution.

Hi Wizzlybet,
In BBL, go to your Q10 tab.
Click Calendar->Configure.
The page "Set Up Calendar Syncing" appears.
Click on the "Device Sync Period" pulldown menu.
Choose "All Entries".
Works for me :-)
THT,
MaKo7

ICloud Outlook 2013 sync errors

I'm using Win7 64-bit, Office 2013.
Group policy was updated on the domain, it redirected My Documents from the local c:\ to the server (2008 R2 domain controller), for easy backup.
Most Outlook files are stored in My Documents\Outlook Files, which are now on the server.
Outlook stopped receiving e-mail to the local .PST. The repair was to recreate the Outlook Profile.
After recreation, iCloud stopped working.
Uninstalling/reinstalling iCloud Control Panel has not worked.
I ran a reinstall of Office, then a repair of iCloud, no change.
I have a screen, as below. When I choose the Outlook Sync, that is the error below.
Any ideas? I'm out of them.

Please do try something else - Android is excellent. Everyone loves it. Windows as well I am sure.
MamontovAndrey wrote:
When I create note for meeting from Outlook, it is simply removed. But when I create note for meeting from iPad Calendar, it is sync.
I think it is a shame for Apple, because they are talking about business users. And considering the replacement design for ios 7, problems with sync some apps (iBooks for example), non-availability large-sized iPhone, it is all added more reasons to try go to Android or Windows Phone(
And there is no russian Siri, what a shame. However you are not speaking to Apple here, if you feel you need to feedback Apple it is done here.
www.apple.com/feedback.
I am sure they will find your opinion on size, IOS7 and Outlook 2013 invaluable.

Outlook 2013 signature issue

Hello,
I'd be very grateful if someone could help with the following query that I received from a colleague. This issue was raised after I asked all members of staff, to standardise their email signatures.
"I followed your script for this: my image comes out bigger than yours?"
My instructions (the script) was:
Copy the attached .jpg image to your desktop
Select ‘FILE’ from the main navigation
Select ‘Options’ from the drop-down menu
Select the options for ‘Mail’ in the left hand column
Select ‘Signatures’ from the right hand column
If you’ve not already set up a signature, select “New”, give the signature a name and select “OK”
Having selected the name of the signature you want to edit, insert or update the text and image in the space provided.
Format the text, along the lines of my signature block below, adding or removing any elements (fax no, direct line, DX address etc.) according to your individual preferences
Set the defaults relating to when you’d like the signature to be used.
Any guidance about why the image is coming out larger when sent from a different email account/PC would be very welcome.
Many thanks,
Richard

Hi,
There is a setting in Outlook 2013 that may reduce the size of images, if you have ticked this option, the email that you send may display the image smaller than the one other people send.
In Outlook 2013, click FILE -> Options -> Mail -> Message format -> Reduce message size by removing format information not necessary to display the message. Uncheck this option and click OK.
Now send the email again to check the result.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Outlook 2013 connectivity issue

Hello!
My Outlook 2013 stopped connecting to my Exchange 2013. After googling for a while I found this article:
http://infused.co.nz/2013/05/13/exchange-2013-outlook-anywhere-rpc-settings/
and checked get-outlookprovider status - it was exactly as in this post:
Name Server CertPrincipalName TTL
EXCH 1
EXPR 1
WEB I don't know whether this is the cause of my issue or not but I'd like to know: if Exchange Server has all required certificates installed why CertPrincipalName is empty in the output above?
Thank you in advance,
Michael

Hi Mavis,
Thank you for the reply!
"How about connect to Exchange server via OWA?" - OWA is working.
"About this confusion, the CertPrincipalName parameter specifies the Secure Sockets Layer (SSL) certificate principal name required for connecting to Exchange from an external location.This parameter is only used for Outlook Anywhere clients." -
as far as I know the only difference between external and internal Outlook connections is that external are SSL-enabled
by default and internal are http-based. All Outlook 2013 connections are Outlook Anywhere connections:
http://technet.microsoft.com/en-us/library/bb123741%28v=exchg.150%29.aspx#outlookanywhere
Outlook Anywhere and Exchange 2013
The Windows RPC over HTTP Proxy component, which Outlook Anywhere clients use to connect, wraps remote procedure calls (RPCs) with an HTTP layer. This allows traffic to traverse network firewalls without requiring RPC ports to be opened. In Exchange 2013,
this feature is enabled by default, because all Outlook connectivity takes place over Outlook Anywhere.
And I can require SSL even for internal Outlook connections any time...may be it is this requirement that makes this parameter (CertPrincipalName) show up...
One more thing that I can't understand: when Outlook starts it tries to connect by using HTTP (and when it succeeds I can confirm this by examining its Connection Status:
When Outlook can't connect the following event is registered:
If Outlook is connecting via HTTP what does this error mean?
Regards,
Michael

Outlook 2013 Rules issue when more than 50 rules exist ("The rules on this computer do not match the rules on Microsoft Exchange").

I think I may have found a bug.
My Outlook 2013 profile has more than 75 rules. When I started testing Outlook 2013, I got the message "The rules on this computer do not match the rules on Microsoft Exchange. Only one set of rules can be kept. You will usually want to keep the rules
on the server. Which rules do you want to keep?"
I did the following troubleshooting:
1. I created a new Outlook profile. This didn't fix the issue.
2. I exported my rules, cleared them using "outlook /cleanrules", then reimported the rules. This didn't fix the issue.
3. I cleared the rules again (outlook /cleanrules), then hand-entered the rules. This also didn't fix the issue.
4. I reduced the number of rules to less than 50. This FIXED the problem.
5. When I entered rule #51, the problem came back. When I removed ruled #51, the problem was again fixed.
Does anyone know of a fix or workaround to this issue?
Thanks.

Sounds like you went over your "rule quota limit" as you do have a great number of rules. Please see the link below for cause and possible resolution.
http://support.microsoft.com/kb/886616
Be kind and Mark as Answer if I helped.

SBS2011/Exchange 2010 + Outlook 2013 Flow Issues

Hi everybody,
Some time ago I've configured a SBS2011 server for one of my customers.
The SBS2011 has exchange and sharepoint, these services work fine.
The exchange server is only being used for the calendars, no e-mail flow.
The company uses IMAP through an external hosting-server.
So in Outlook 2013 we configure 2 accounts, one exchange account and one IMAP account.
Configuring the clients isn't a problem, and all seems fine, the calendar works.
But when the e-mail flow starts, users wil receive the same email multiple times and it seems the system is in a loop. E-mail flow will stop or the users get the same e-mails multiple times.
I've checked multiple solution regarding Win8+Outlook 2013 and IMAP, (issue about an update and setting the right root folder), but nothing seems to help.
We installed Outlook 2007 on the clients and configured them with both of the accounts and the system works like a charm! E-mail and the calendar are working like it should.
But the company bought about 20 Office 2013 licenses, so we need to get this to work on the new Outlook.
I don't think there is a problem in the Exchange Server, but in Outlook 2013, possible because both of the accounts share the same OST file.
Does anyone know how to solve this problem? Been running my mind for months.
With kind regards,
Tim Grave

Hi,
Based on the description, I understand Outlook uses the calendar via Exchange and email via IMAP, so there are two accounts setup in Outlook 2013, correct? Then how come they share the same .ost file? Please try to configure an individual .ost file
for both accounts, check whether the issue persists.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Exchange 2010 / Outlook 2013 - Mailflow Issues

Hi everybody,
Some time ago I've configured a SBS2011 server for one of my customers.
The SBS2011 has exchange and sharepoint, these services work fine.
The exchange server is only being used for the calendars, no e-mail flow.
The company uses IMAP through an external hosting-server.
So in Outlook 2013 we configure 2 accounts, one exchange account and one IMAP account.
Configuring the clients isn't a problem, and all seems fine, the calendar works.
But when the e-mail flow starts, users wil receive the same email multiple times and it seems the system is in a loop. E-mail flow will stop or the users get the same e-mails multiple times.
I've checked multiple solution regarding Win8+Outlook 2013 and IMAP, (issue about an update and setting the right root folder), but nothing seems to help.
We installed Outlook 2007 on the clients and configured them with both of the accounts and the system works like a charm! E-mail and the calendar are working like it should.
But the company bought about 20 Office 2013 licenses, so we need to get this to work on the new Outlook.
I don't think there is a problem in the Exchange Server, but in Outlook 2013, possible because both of the accounts share the same OST file.
Does anyone know how to solve this problem? Been running my mind for months.
With kind regards,
Tim Grave

Hi,
This doc may help you a lot.
http://office.microsoft.com/en-in/outlook-help/introduction-to-outlook-data-files-pst-and-ost-HA102749465.aspx
Install Only one Outlook Ex :- Outlook 2007 / 2010 / 2013
And if you want to create a *.pst file you need to go to
1. File > Account Settings > Account Settings.. > Data Files > Add > Create a new PST as you want.
Regards, Koustov Choudhury

Outlook 2013 sync issues

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