Idocs neding in 64 status and not processed further

Hi
We have inbound idocs of FIDCC2 message type, which are set to be triggered immediately. However we have noticed that sometimes (not always) these idocs are in 64 status and are not processed further. We have to manually reprocess them.
What could be the problem? Where should we start investigating?
Any help would be appreciated.
Thanks
Mick

I think the comment by Gautham Vangaveti  is probably correct.
We hit the same issue occassionally.  We have IDOCS as trigger immediately, but at the time they try to process, there are no available work processes which can handle the IDOC and they sit at status 64.
There is an oss note 1333417 which describes the situation
https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1333417
And unhelpfully suggests changing over to processing by batch job, which is not always appropriate.
It may be worth enlisting help from you Basis team to try and indentify if those going to status 64 are occuring at the same time each day, and maybe looking to see what other processes are running at that time.  If the load on the system can be managed then the problem may go away, it did for us.
Otherwise, Basis may be able to increase the number of work process which may also resolve the issue.

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