If I switch my installed PS6, Illustrator and InDesign over to the Cloud, will I have to pay monthly even though I already purchased the programs? And will I then be able to use the program on another computer when I sign into my adobe account?

If I switch my installed PS6, Illustrator and InDesign over to the Cloud (from an installed program with the code, like Adobe used to do it), will I have to pay monthly even though I already purchased the programs? And will I then be able to use the program on another computer when I sign into my adobe account? I know how to switch it over, I just want to make sure I won't also have to pay monthly even though it's already been purchased.

Your purchase of licensed version of Adobe applications does apply to CC subscriptions. If you subscribe you will pay for the subscription on whatever periodic basis you choose (monthly versus annually).

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My iphone5c is still under the 1 year warranty, the top button constantly sticks and does not work properly will Apple still replace my phone even though there is a few chips and scratches on the back?

My iphone5c is still under the 1 year warranty, the top button constantly sticks and does not work properly will Apple still replace my phone even though there is a few chips and scratches on the back?

As Peter says above, only an Apple Store genius can advise you.
But to further clarify, you seem to postulate that if Apple helps you, the cure would be a replacement. That is not necessarily true. Let them look at it and advise you what the remedy is. They may offer you nothing (saying it's your fault), or they may offer you a solution (keeping your current iPhone), or possibly a replacement.

I bought elements 13 and downloaded it , but when asked to sign into my adobe account as requested at initial set up of elements 13 , I know my correct password etc and i have a good internet connection But nothing happens even if i wait an hour or so. An

i bought elements 13 and downloaded it , but when asked to sign into my adobe account as requested at initial set up of elements 13 , I know my correct password etc and i have a good internet connection But nothing happens even if i wait an hour or so. Any help would be appreciated.

Hi Michael,
Thanks for posting on the Adobe forums.
Please follow these steps :
Go to following location:
for Win
C:\Program Files (x86)\Common Files\Adobe
C:\Users\username\AppData\Local\Adobe
for MAC
Finder> Go > Go to Folder
\Library\Applicaiton Support\Adobe
~\Library\Applicaiton Support\Adobe
Locate folder OOBE and rename it OOBE.old
Download and install�
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager
After the installation
Try to Open Adobe Application Manager / Creative Cloud App.
Log in that with Adobe ID and Password.
If it does not work first try couple of times more.
Let me know if this resolves the issue.
Regards,
Sandeep

In Imovie my music wont open the itunes list. it asks to open itunes even though its already open. would anyone know how i can access this library?

Can anyone help with accessing itunes through imovie for background music? when pressing the music button, the music will not show for itunes and keeps asking to open itunes, even though its already open as an application?

Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)

If I have an old iPhone 3G I am not about to sync cuz my computer keeps freezing and I want to use my moms iphone because my home button doesn't work. Will I have to pay again for apps I already had

I have an iPhone 3 g and my computer is so old that syncing takes 5 hours and it freezes so I was wondering my iphone the home button stopped working and my mom offered me her iPhone 3GS and I have apps that I like and was wondering if I have to pay to re add them to a different phone even if my SIM card is in the other phone

you have access to apps that you've downloaded as soon as you log into your apple id in settings > itunes and app stores. it has nothing to do with SIM cards

HT1541 the gift an app hasnt been delivered? even though its been sent twice. And there is no way to cancel one of the gifts?

my dad has sent me a gift an app for the new game 'grand theft auto san andreas' on the app store at around 17:00 today. After a while (around half an hour to an hour) the gift an app redemption email was not recieved. my dad then decided to gift it once more. the time is now 21:30 and both gift an app redemption emails have still not been recieved. i have double checked through all of my emails, in every folder and no emails are anywhere to be found. we have both checked that he got my email address correct, and it was. we have also tried going into 'account' on the app store to try to directly resend it but no option ever came up. i have tried canceling one of the 'gift an apps' but i have found no way to directly cancel it. i am now worried that my dad is going to be charged twice for an app he only wanted to buy once. and i am also worried i may not even get a redemption email. please help!

Your dad should go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

HT4859 why can i NOT see my notes, photo's etc. when i sign into my icloud account?

I don't understand why my notes, photo's Calendar are not availble when I log into my icloud.com account. How do I know for certain that my photos & all are backed up???
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Data stored in a backup on icloud cannot be viewed. Photos are never stored in cloud except when part of a backup and only those from the camera roll. Again, while the photos may be in a backup, you cannot view them at icloud.com.
Go to Settings>iCloud>Storage & Backup>Manage Storage. Choose the device you want info on. On the next page, you'll get a listing and size of all data store in the next backup.

I am having trouble accessing the authorisation server. I get this message even though I am on line 'Connection Error. Digital Editions could not connect to the activation server. Please check you are connected to the internet

Connection Error.
Digital Editions could not connect to the activation server. Please make sure you are connected to the internet.
I am using a PC windows 8

You should check if Firewall Adobe Digital Edition blockt.

How do you add an iTunes Gift Card so that all purchases of any members of a Family Sharing Group can use the credit?

How can all family members of a Family Sharing Group use a gift card that has been been applied to the iTunes master account? I added a gift card to our master iTunes account for my grandson, and even though he's a family sharing group member, none of the purchases I have approved from his requests have used the gift card credit. A search of the iTunes support site failed to turn up anything that even remotely addresses this topic. It would seem reasonable to assume that any purchase made by any family member should be able to use the gift card credit since all purchases go through the master account, but this does not appear to be the case.

Regarding your statement about the gift card balance being used if redeemed to the organizers account - http://www.apple.com/feedback.
Regarding redeeming the gift card to the child's account, it is the same as redeeming to yours. You have to be signed in to the iTunes store using the child's apple ID, then redeem the gift card there. If you already redeemed the card on your ID, you won't be able to redeem it again.
Redeem and use iTunes Gift Cards and content codes - Apple Support

Want to install Indesign on my new computer but am having trouble. First bought CS2 in 2009 and upgraded to 7.5 in 2011. I have the serial numbers for both and was able to use it on my last computer. Where do I start?

want to install Indesign on my new computer but am having trouble. First bought CS2 in 2009 and upgraded to 7.5 in 2011. I have the serial numbers for both and was able to use it on my last computer. I don't use Indesign that often but there are some projects that it's good for. Where do I start?

Lchrichton123 what version of InDesign specifically are you wishing to install? You can find links to the installation files for the majority of Adobe Creative software titles at Other downloads

I have never been able to use the Macmail feature. Running OSX 10.4.11, and the problems appear to be related to the fact that I originally registered my computer with apple, I subsequently changed my e-mail address. Have since upgraded the e-mail addre

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Hi rbcjoker76, and a warm welcome to the forums!
Sounds like some needed System Fonts wre replaced by bad ones. Y also have Font Book in Applications for validating fonts & checking for duplicates.
Required Fonts from 10.3, much the same in 10.4...
http://support.apple.com/kb/HT2444?viewlocale=en_US
You may have to get Pacifist...
http://www.charlessoft.com/
then intall the Fonts what you need from your Install Disk.
Or do a relatively painless Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...
http://docs.info.apple.com/article.html?artnum=107120
Just be sure to select Preserve Users & Settings.

Hello! I have a MacBookPro5,1. I recently had to erase the disk and start over. So right now I have OS X. what is the best(cheapest/fastest) way to get current on my OS to be able to use current websites and programs? thanks!

Hello! I have a MacBookPro5,1. I recently had to erase the disk and start over. So right now I have OS X 10.5.5. what is the best(cheapest/fastest) way to get current on my OS to be able to use current websites and programs? thanks!
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Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
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       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
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Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
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         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
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         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.

I uninstalled Flash Builder 4.7 using the uninstall app. I'd like to re-install the app, but Creative Cloud says it's up-to-date, even though it does not exist anymore on my computer. How can I re-dowload it?

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CC desktop lists applications as "Up to Date" when not installed
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

Installing a trial version of the Illustrator and InDesign App in Creative Cloud on my Mac is impossible. Keep getting 'Installation failed' notices. More information gives 0 fatal error(s), 0 error(s). Already repaired disk permissions in Disk Utility bu

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Hi Maarton,
Please follow the link to resolve the issue: Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
-Ankit

HT3406 If I choose "restore from iTunes backup" to move everything from old phone. Will I still be able to use the old phone for music and apps? Can the old phone be docked up to the computer? Or will the new and old phone overwrite each other in some

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Yes, you can use the old iPhone as an iPod touch.
Read this:
http://support.apple.com/kb/HT3406

If I switch my installed PS6, Illustrator and InDesign over to the Cloud, will I have to pay monthly even though I already purchased the programs? And will I then be able to use the program on another computer when I sign into my adobe account?

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