Ignore working hours for a specific route

Dear SAP Gurus,
I'm on to maintain a route for 0 days and 0 hours. Therefore I customized a new route, and set the Delivery and Transportation Scheduling of my shipping point to "route dependent". So far, this works fine, but although I entered a total time of zero in my own - created route, the system calculates the next day as delivery date because of the customized standard working hours of our company.
Therefore I'm searching for a way to ignore those working hours in the calculation for this specific route (it's fine to use these working hours for the calculation of every other route). I'd like the delivery date and time being the same as the goods issue date and time, loading time, etc..
How to handle this one?
Thanks a lot for any suggestions / ideas.
Matthias

Hi Matthias
1)Don't maintain any factory calender , pick / pack time , material availability time etc in shipping point
2)Even don't maintain the Factory calendar in the sales orgn details
3)Don't maintain Factory calendar the shipping point data
4)Finally as you have maintained route remove the factory calendar in the your route determination .
Then your requirement can be fulfilled
Regards
Srinath

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CRM 5.0 - IC WebClient - Due Date - Working Hours for Service Ticket

Hi Gurus
We're using a Service Ticket Transaction which has a Date Profile which provides a 48 Hour window for which the user must complete the Service Ticket Resolution.
The issue is I want to tie this up to the Business working Hours. I just cannot figure out where I define the Business Working Hours.
This is a Standalone CRM Implementation. Maximum points for the right answer.
Many Thanks
Panduranga

Hi,
The response time of 48 Hours must be maintianed in response profile... right?
Similarly there is a availability profile in which you maintain the business hours/ availablity of your resources.
These both together make a service profile.
The availability profile is maintained in SAP Easy Access> Service> Service Contracts and Service Plans --> CRMD_SERV_SLA - Maintain Availability and Response Times
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Regards
Rekha Dadwal

Add a dropdown field to the task view that determines work hours for that task.

I'm very new to MSProject. I'm entering project data for the design, review, implementation, testing and acceptance of many subroutines. The subroutines can be categorized into an enumeration of types. 1 - direct sub , easy, 2 - direct sub,
average, 3 - direct sub complex, 4 - supervisory sub easy, 5 - supervisory sub average, 6 subervisory sub complex.
I would like to create a dropdown field that once the category has been selected, the work hours are locked. For Example if I have 50 "direct sub, easy", I want to be able to change the work hours assocated with "direct sub, easy"
in only one place and have all "50 direct sub, easy" tasks automatically use the new work hours.
Is there a way to do this in MSProject?

Denis,
Okay, let's revisit the approach. If you have six defined categories and you want to select from one of those categories for each task, then you need to create a custom field with a lookup table. Let's use the Text1 field.
1. First add the Text1 field as a column in the view, I assume you're using the Gantt Chart view
2. Select the heading of that column and go to: Project/Properties group/Custom Fields
3. That will open the Custom Fields window with Text1 already pre-selected. Hit the "Lookup" button
4. In the Edit Lookup Table window, enter each of your 6 categories. You can give each a number with a description (e.g. 1 - direct sub, easy), or just put the description in the Value field (e.g. direct sub, easy) with nothing in the description.
5. Hit close
Now when you select the Text1 field for any task, the lookup list will appear allowing you to chose of the the entries. Now you can create a filter as I suggested before and go through the process of setting the work value for all like category tasks.
Hope this helps.
John

Warning message : change work hours for Teco Activity

Hi Expert，
We would like to chang the work hours from 50hrs to 10hrs for one TECO activity .
But we receive the following pop-up information, could you let me the reason and what the impact will be happened? Thanks.
" Basic work is copied into forecast work because activity is confirmed."
Thanks and Regards
Shubin

Hello,
You have already confirmed activity with 50Hrs, Now its possible to change hours to 10.
To change hours:
-Undo Teco
-Cancel Confimation(CN29)(Be informed this will also reverse cost if anything posted)
-Change hours to 10.
-Confirm and Teco again.
Cheers
Aby

Interleaving doesn't work properly for Cisco 3725 router, IP Plus IOS

Dear All,
I am deploying VoIP between 2 sites using Cisco 3725 routers. Currently, interleaving doesn't work properly which result in voice quality problem only during data trafic. Issuing "show int multilink 1" command, I realise that there is no interleaves even though VoIP call and data are traversing on the link.
Attached here is the info for your reference.
Any idea, please help.
Thanks in advance.
Duc

Here is the info:
VNHCMR01#sh call active voice brief
: hs. + pid:
dur hh:mm:ss tx:/ rx:/
IP : rtt:ms pl:/ms lost://
delay://ms
MODEMPASS buf:/ loss /
last s dur:/s
FR [int dlci cid] vad: dtmf: seq:
(payload size)
ATM [int vpi/vci cid] vad: dtmf: seq:
(payload size)
Tele : tx://ms noise: acom: i/o:/ dBm
MODEMRELAY info:// xid:/ total://
speeds(bps): local / remote /
Proxy :,,,,, endpt: /
bw: / codec: /
tx: /,/,/
rx: /,/,/
Telephony call-legs: 1
SIP call-legs: 0
H323 call-legs: 1
MGCP call-legs: 0
Total call-legs: 2
12FF : 5798794hs.1 +202 pid:80 Answer 710 active
dur 00:01:14 tx:3721/74420 rx:3721/74420
Tele 0/0:15:424: tx:74420/74420/0ms g729r8 noise:0 acom:24 i/0:-50/-29 dBm
12FF : 5798794hs.2 +202 pid:81 Originate 81555 active
dur 00:01:14 tx:3721/74420 rx:3721/74420
IP 159.12.56.1:19526 rtt:30ms pl:73890/40ms lost:0/1/6 delay:67/67/107ms g729r8
Telephony call-legs: 1
SIP call-legs: 0
H323 call-legs: 1
MGCP call-legs: 0
Total call-legs: 2
VNHCMR01#sh int mu1
Multilink1 is up, line protocol is up
Hardware is multilink group interface
Description:
Interface is unnumbered. Using address of FastEthernet0/0 (159.12.55.2)
Backup interface Dialer1, failure delay 30 sec, secondary disable delay 30 sec,
kickin load not set, kickout load not set
MTU 1500 bytes, BW 256 Kbit, DLY 100000 usec,
reliability 255/255, txload 33/255, rxload 13/255
Encapsulation PPP, LCP Open, multilink Open
Open: CDPCP, IPCP, loopback not set
DTR is pulsed for 2 seconds on reset
Last input 00:00:00, output never, output hang never
Last clearing of "show interface" counters 00:00:50
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: weighted fair
Output queue: 0/1000/64/0/0 (size/max total/threshold/drops/interleaves)
Conversations 0/5/64 (active/max active/max total)
Reserved Conversations 1/1 (allocated/max allocated)
Available Bandwidth 56 kilobits/sec
5 minute input rate 14000 bits/sec, 69 packets/sec
5 minute output rate 34000 bits/sec, 72 packets/sec
3062 packets input, 100509 bytes, 0 no buffer
Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
3078 packets output, 298192 bytes, 0 underruns
0 output errors, 0 collisions, 0 interface resets
0 output buffer failures, 0 output buffers swapped out
0 carrier transitions
VNHCMR01#sh ppp multilink
Multilink2, bundle name is VNHANR01
Bundle up for 02:47:34, 3/255 load
Receive buffer limit 12192 bytes, frag timeout 1000 ms
0/0 fragments/bytes in reassembly list
0 lost fragments, 0 reordered
0/0 discarded fragments/bytes, 0 lost received
0x145A1 received sequence, 0x21A41 sent sequence
Member links: 1 active, 0 inactive (max not set, min not set)
Se0/2, since 02:47:32, 320 weight, 312 frag size
Multilink1, bundle name is VNBHCR01
Bundle up for 16:07:32, 35/255 load
Receive buffer limit 12192 bytes, frag timeout 1000 ms
0/0 fragments/bytes in reassembly list
0 lost fragments, 0 reordered
0/0 discarded fragments/bytes, 0 lost received
0x2DB8D received sequence, 0x536BD sent sequence
Member links: 1 active, 0 inactive (max not set, min not set)
Se0/1, since 16:07:30, 320 weight, 312 frag size
VNHCMR01#sh run int multilink 1
Building configuration...
Current configuration : 380 bytes
interface Multilink1
description
bandwidth 256
ip unnumbered FastEthernet0/0
service-policy output llq
backup delay 30 30
backup interface Dialer1
ip tcp header-compression iphc-format
no ip mroute-cache
ppp multilink
ppp multilink fragment delay 10
ppp multilink interleave
ppp multilink group 1
ip rtp header-compression iphc-format
end
VNHCMR01#show policy-map
Policy Map llq
Class voip-rtp
Strict Priority
Bandwidth 50 (%)
Class voip-sig
Bandwidth 8 (kbps) Max Threshold 64 (packets)
VNHCMR01#show class-map
Class Map match-any class-default (id 0)
Match any
Class Map match-any voip-sig (id 1)
Match access-group name VoIP-SIG
Class Map match-any voip-rtp (id 2)
Match ip rtp 16384 16383
VNHCMR01#

Time updation for Support desk message and business calender working hours

Hi Experts,
I would like to know how to set the time updation of Support desk message in CRM_DNO_MONITOR. After i receive a new message in it, I can see the from timing and to timing (even after changing the status of message) as 00:00:00. Is there any standard job to automatically update the timing of message?
Also i would like to know, how to set the working hours for various days. Lets say i want to set my business hours for Monday from 10am to 6pm and for Tuesday as 9am to 5pm.
Suitable points will be rewarded.
Thanks in advance,
Naresh Dodeja.

Hi,
The reason is "created by me" selects the role "Creator" of a message/notification.
There are three roles "Creator", "Contact" or "Reporter" and "Responsible" or "Processor".
The creator is identified by his user name and the others by their BP-ID.
Therefore using the report "created by me" does not work if your users are defined for BPgen only.
That it works you have additionally to define in BP the role "BUP003 - Employee".
You find in the transaction BP for "BUP003 - Employee" in the tab "identfication" a field "User Name".
If you enter the User-ID the user has in the Solution Manager then it works.
Good look!
Best regards,
Adelbert

How to create work schedules for hours calculation

HI Experts,
We are working on payroll process which has to be consider the number of working hours for calculation.
Now we need to generate the workschedule based on hours.
What is the process of creation of workschedule with respect to the consideration of number of hours.
Please share your ideas on creation of workschedules with respect to number of hours.
Thanks and regards,
Sairam.

Dear Siki,
I want to create a new work schedule for the employees for whom the salary calculation to be based on working hours.
Is there any preacautions to be maintained for the generation of work schedules in these directions.
Regards,
Sairam.

Project 2013 - entering work hours at a monthly level

Hi all,
Any help with this 'hopefully small' problem will be hugely appreciated. It's not so much a problem, but
me still being new to Project - sorry! As a summary of what I am working with:
I have entered a list of tasks (all set to Manually Scheduled).
I have entered a number of resources into the Resource List.
I have also assigned relevant resources to the tasks.
Using the Task Usage view, I would now like to begin entering Work hours for the resources assigned to the
tasks. We are planning at a monthly level, so I know how many hours each resource is expecting to be spending on each task over each month.
I have set the Timescale of my Task Usage screen to a monthly scale, thinking that this would allow me to
enter total hours for each month. As an example, one of the resources assigned to a task is set for 15 hours of Work in April. It all seems to look OK on input.
My problem is however, I would like the Start and Finish fields to reflect this, and span over the months
in which the Task's resources will be doing work. It doesn't seem to pick up the month accurately. Although I have entered the 15 hours in the column labelled April, the Start and Finish dates have come out as 30/04/14 and 30/05/14 respectively. I was hoping
the Start and Finish times of that row to be 01/04/14 and 30/04/14 respectively, but they are a month out of line, and has show the work to be happening over May, not April. Is there y way I can change this?
I hope this makes sense as a question? Any help at all would be brilliant. Please do let me know if I've
missed any detail and you need some more info. I'll also continue looking through the forums to check if this has already been asked.
p.s. I tried to upload an annotated image, but my account needs to be verified first. Do I need to do anything to request this? I didn't receive any usual 'verification' links in MS's email on opening this account.
Thanks very much,
ac18

Hi John, Julie,
Thank you both very much for the help! Yes good spot, I did post it on both forums (http://www.msofficeforums.com/project/21190-project-2013-entering-work-hours-monthly-level.html) - it's been years since I've used forums of any kind, and it's great to see
experts being active across multiple sites!
I have given both suggestions a try, but unfortunately am still not quite there yet.
John, although your tip seems to work OK, I think I was hoping to find a way for the Start and Finish times to automatically span across the Work hours I have entered. If I was to then enter another 5 hours, but this time for March, the Start-Finish dates
should auto update to be 01/03/14 - 30/04/14. I understand now that this may require me to be on an Automatically Scheduled project?
Julie, your screen shot on the msofficeforums.com website is exactly what I am looking to achieve! I would like to enter month-level Work data, and that looks to be exactly that. I did try entering a zero in the month immediately after the last month that
had hours in it, but Project seemed to simply ignore it, with no visible change to the dates.
I have done some further investigating, and there does seem to be something different happening with my Project version (it's Proj Prof 2013). I have access to another computer with Project 2010 installed on it, and this doesn't seem to cause an issue. Note,
I did need to have set the tasks as Auto Scheduled.
Essentially, if I try and exactly replicate Julie's example on both versions with the following steps, I get slightly different results:
Tasks set to Auto-Scheduled.
Set Project Start Date to 01/01/14
Enter some resources.
Switch to Task Usage view.
Set the Timescales on the right hand side to: Bottom tier=Months, Middle tier=Quarters.
Enter a task.
Assign resources to the task. At this point, by default 8 hours worth of work appears for each assigned resource. In 2010, these hours appear in the January 14 column. But on my 2013 laptop however, these hours appear under the December 2013 column. Strange?
Anyway, in both cases I clear these default hours by entering zeros in their places.
I now enter 15 hours under April 2014 for one of the resources on the task.
In 2010, the Start and Finish dates of the assigned resource's row update to 01/04/14 - 30/04/14.
In 2013 however, the Start and Finish dates update to 30/04/14 - 30/05/14.
I have a feeling that this discrepancy is perhaps at the heart of my problem? Is there a setting with the application that I am not making?
Thanks again,
Arjun

Updating work hours

Greetings everyone,
I'm trying to update a field in a table with the total work hours in a specific month. To achieve this I've tried using a piece of SQL found in several other threads to retrieve the number of work days in a month. This doesn't work properly in my case however, since the subquery doesn't know the reference to a field on a higher level. Here is the SQL:
UPDATE PS_EMPL_WRK_HRS Z SET WRK_HRS = (
SELECT Z.STD_HOURS * (SELECT COUNT(*)
    from (select trunc(Z.EFFDT, 'mm')+level-1 dt
           FROM   DUAL
           connect by level <= last_day(Z.EFFDT) - trunc(Z.EFFDT, 'mm')+1
    where to_char(dt, 'dy' ) not in ('sat', 'sun')) END AS WRK_HOURS
FROM PS_GENL_DEDUCT_NLD GD
WHERE   Z.EMPLID = GD.EMPLID
AND Z.EMPL_RCD = GD.EMPL_RCD
AND (GD.DEDUCTION_END_DT >= Z.EFFDT OR GD.DEDUCTION_END_DT IS NULL)
)The error message will be ORA-00904: "Z"."EFFDT": invalid identifier, because the subquery to retrieve the number of workdays in a month doesn't know about the Z alias.
The PS_EMPL_WRK_HRS contains the EMPLID, EFFDT and STD_HOURS. For each employee the record contains one row for each last day of the month, which is stored in the EFFDT field.
Any help would be appreciated!
CREATE TABLE PS_EMPL_WRK_HRS (EMPLID VARCHAR2(11) NOT NULL,
   EFFDT DATE,
   STD_HOURS DECIMAL(6, 2) NOT NULL,
   WRK_HOURS DECIMAL(6, 2)
Insert into PS_EMPL_WRK_HRS (EMPLID,EFFDT,STD_HOURS) values ('010382',to_date('31-05-2013','DD-MM-RRRR'),40);
Insert into PS_EMPL_WRK_HRS (EMPLID,EFFDT,STD_HOURS) values ('010382',to_date('30-04-2013','DD-MM-RRRR'),40);
Insert into PS_EMPL_WRK_HRS (EMPLID,EFFDT,STD_HOURS) values ('010382',to_date('31-03-2013','DD-MM-RRRR'),40);
Insert into PS_EMPL_WRK_HRS (EMPLID,EFFDT,STD_HOURS) values ('010382',to_date('28-02-2013','DD-MM-RRRR'),40);
Insert into PS_EMPL_WRK_HRS (EMPLID,EFFDT,STD_HOURS) values ('010382',to_date('31-01-2013','DD-MM-RRRR'),40);Edited by: Michel on Feb 5, 2013 3:53 PM - Added CREATE and INSERT script

Fixed it already:
UPDATE PS_EMPL_WRK_HRS Z SET WRK_HOURS = (
CASE WHEN (SELECT
1
FROM PS_GENL_DEDUCT_NLD GD
WHERE   Z.EMPLID = GD.EMPLID
AND Z.EMPL_RCD = GD.EMPL_RCD
AND (GD.DEDUCTION_END_DT >= Z.EFFDT OR GD.DEDUCTION_END_DT IS NULL)) = 1
THEN 1 ELSE (Z.STD_HOURS - Z.DED_HRS_ILL_K ) * (SELECT COUNT(*)
        FROM
          (SELECT rownum rnum
          FROM ps_country_tbl
          ) Y
        WHERE y.rnum <= Z.EFFDT - to_date(TO_CHAR(Z.EFFDT,'YYYY-MM')||'01','YYYY-MM-DD') + 1
        AND TO_CHAR( Z.EFFDT + Y.RNUM - 1, 'D' ) NOT IN ( '1', '7' )
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Implementing work time for shipping points

Hi,
I was trying to implement work hours for shipping points and has come across a weird issue. Once I define working shifts , the calculated PGI date is one day early,
Example:
Without work shifts for shipping point
Customer requested date - 08/26/2011
Route -2 day truck
No pick pack /loading time
I get a PGI date of 08/24
Work shift of 06:00 to 14 :00 hrs defined for shipping point, everything else remains the same:
I get a PGI date of 08/23 , 14: 00 Hrs.
The users are not happy with this; does anyone have a clue as to why SAP behaves in this manner and what is the business reason behind this calculation ?
Thanks,
Hari.

HI,
It basically depends on the working times, shifts and factory calendar.
If your PGI falls on a Sat or Sun then SAP would calculate the PGI date on the subsequent working day.
Regards,
Amit

Does the iPod Touch work well for web browsing and submitting resumes?

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Project server 2013 how to check work hours per hour per project

Hi all,
I would like to know how to check the total work hours for a project per month. For examples, I want to know all the work hours for all resources spent for the project A in August. Any idea?
Thanks,
Anna

Hi Anna,
If you don't want to write queries, I'd suggest you to simply open the project unchecking the option "load resources summary assignments" and go to the task usage view. Then display the project summary task and choose the monthly timeframe ("view"
tab) for the timephased part of the screen (right part).
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Guillaume Rouyre, MBA, MCP, MCTS |

Working Hours Calculation possible ?

Anyone know if there is a FM to calculate the Working Hours that exist between two dates.
For instance ...entire year may = 2080 working hours. User wants to know Working hours between
any two dates .... like.... July 1, 2007 and May 5, 2008.....
Thanks
MPersson

Rob,
Thats a valid point. In my case I am only determining the total possible working hours for a budget report.
Prior to this, the supervisors were simply using a full year of 52 weeks x 40 hrs = 2080. This report takes
the hours captured on the CATS timesheet and processes them accordingly. So Holidays and any leave
time is identified within the program code and handled then.
Thanks
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Need total worked hours of each employee

Hi all
I need the total work hour for each employee
create table pde(empno number(10),act_hour varchar(10 byte));
Table created
insert into pde values(211,'12:20');
insert into pde values(211,'06:00');
insert into pde values(213,'07:00');
insert into pde values(213,'07:20');
WITH got_total_hours     AS
     SELECT SUM (   TO_NUMBER (SUBSTR (act_hour, 1, 2))
                + ( TO_NUMBER (SUBSTR (act_hour, 4, 2))
                  / 60
                ) AS total_hours
     from      pde
SELECT        TO_CHAR (FLOOR (total_hours))
     || ':'
     || TO_CHAR ( MOD (total_hours, 1) * 60
            , 'fm00'
             )     AS hh_mm,empno,act_hour
FROM     got_total_hours ,pde
this is the output i am getting
HH_MM EMPNO ACT_HOUR
32:40     211     12:20
32:40     211     06:00
32:40     213     07:00
32:40     213     07:20
i require    HH:MM EMPNO ACT_HOUR
               18:20 211      12:20
               18:20 211      06:00
               14:20 213      07:00
               14:20 213      07:20
kindly help meThanking in advance
regards,
oracleuser

Hi Ravi,
Your solution works perfectly fine but there is a prob when i incorporate ur solution in the main query
WITH temp AS
(SELECT employee_number,
    act_hour   ,
    SUM(to_number(regexp_substr(act_hour,'[^:]+',1,1))*60+to_number(regexp_substr(act_hour,'[^:]+',1,2))) over (partition BY employee_number) tot
     FROM nap_PUNCH_DATA_EMP_LIST trn where DATE_ENTRAY between '23-Aug-2009' and '24-Aug-2009'
SELECT employee_number,act_hour,ROUND(tot/60)||':'||mod(tot,60) tothours FROM temp
o/p i am getting is
EMPLOYEE_NUMBER     ACT_HOUR             TOTHOURS
408                            06:31                         07:31
408                            00:00                         07:31
410                            18:12                          30:59 ------SUM of 18:12 and 11:47 should be 29:59
410                             11:47                          30:59
this is working correctly for majority of employee_numbers with exception of some employee_numberskindly help
regards,
oracle user
Edited by: makdutakdu on Jan 4, 2010 12:45 PM

Room list working hours

We have set up our meeting rooms with opening hours from 0700 to 2300.
But if I go into room finder, I can only see until 1700 for all meeting rooms in the list
Some one got any tips for this ??

Hi,
When you create a resource mailbox within Exchange 2010, you have the option to 'Allow scheduling only during business hours'. You can enable or disable this from the
Resource Policy tab in the properties of the resource mailbox. The default
working hours is 08:00 - 17:00, which may be why you are seeing this issue.
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Get-MailboxCalendarConfiguration -identify "Room01" | fl
The attributes you are looking for are WorkingHousStartTime and WorkingHoursEndTime.
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Set-MailboxCalendarConfiguration -Identity Room01 -WorkingHoursStartTime 07:00:00 -WorkingHoursEndTime 23:00:00
I hope this help,
Best Regards
Yes, or this. I had assumed, since he said "We have set up our meeting rooms with opening hours from 0700
to 2300" That this had already been configured.
I like saying no. It lowers their enthusiasm.

Ignore working hours for a specific route

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