Ihave purchased quickoffice mobile suite version 3.3.0 since itis not possible to have Connect feature ,is it possible for Apple store to refund and buy new version.Quick Office says they dont have provision to refund i would like to have office Connect

Ihave purchased, Quick Office Mobile suite version 3.3.0 for my I phone ,through Apple Store.Now Quick Office says I can not use some of the features,and buy version having Connect feature.Is it possible for apple store to reverse the purchase and wheather I can buy Quick Office new version.
D B Ramachandra

From the iTunes terms and conditions:
"All sales and rentals of products are final."
There are no refunds. However, you can contact iTunes support & plead your case:
http://www.apple.com/support/itunes/contact.html

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http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

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"Adobe dc program"???
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Dear Itunes!
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Content Provider: LAOLA1
Date of purchase: 02/03/14
Subscription Period: 1 month
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<Personal Information Edited by Host>

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address and password from your post (it's not a good idea to post personal info on any public forum). You should change your account's password IMMEDIATELY.
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If you are looking to get the subscription refunded then all purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
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Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
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http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
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http://support.apple.com/kb/HT5538
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http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
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http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
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http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

Ihave purchased quickoffice mobile suite version 3.3.0 since itis not possible to have Connect feature ,is it possible for Apple store to refund and buy new version.Quick Office says they dont have provision to refund i would like to have office Connect

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