Illustrator 17.0.0 update and mavericks
I just updfated AI this morning to V 17.0.0. Updated to mavericks too (OSX 10.9.1), Now AI won't open at all, an error report is generated.
Anyone else got this problem?
Here's the report, if it helps:
Process: Adobe Illustrator [3608]
Path: /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: ???
Code Type: X86-64 (Native)
Parent Process: launchd [252]
Responsible: Adobe Illustrator [3608]
User ID: 501
Date/Time: 2014-01-16 15:39:15.176 +0000
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 048A11CD-899D-21F8-4A3B-AFB58542D62C
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
Referenced from: /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Reason: no suitable image found. Did find:
/Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/../Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.4 0.0.dylib: unknown file type, first eight bytes: 0xFF 0x48 0x89 0xC3 0x48 0x8D 0xBD 0x58
/Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/../Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.4 0.0.dylib: unknown file type, first eight bytes: 0xFF 0x48 0x89 0xC3 0x48 0x8D 0xBD 0x58
Binary Images:
0x7fff63090000 - 0x7fff630c3817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff843c3000 - 0x7fff843c3fff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff857ab000 - 0x7fff857abfff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff86ac4000 - 0x7fff86ac4fff com.apple.Carbon (154 - 157) <4E260C09-78F4-305B-B408-13321CAF6213> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff877e6000 - 0x7fff87849ff7 com.apple.SystemConfiguration (1.13 - 1.13) <F05F4149-981B-380B-8F50-51CE804BBB89> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x7fff889ee000 - 0x7fff88cedfff com.apple.Foundation (6.9 - 1056) <D608EDFD-9634-3573-9B7E-081C7D085F7A> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8a032000 - 0x7fff8aba6ff7 com.apple.AppKit (6.9 - 1265) <0E9FC8BF-DA3C-34C5-91CC-12BC922B5F01> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8c1a2000 - 0x7fff8c2f5ff7 com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <A0B7B007-9BD8-30E2-B644-47856DA29FEE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8fead000 - 0x7fff8feadfff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff9173a000 - 0x7fff917a4ff7 com.apple.framework.IOKit (2.0.1 - 907.1.13) <C1E95F5C-B79B-31BE-9F2A-1B25163C1F16> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 32 GB, SMC 2.11f16
Graphics: NVIDIA GeForce GTX 675MX, NVIDIA GeForce GTX 675MX, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@11,0,0
Serial ATA Device: WDC WD20EURS-63S48Y0, 2 TB
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
Serial ATA Device: APPLE SSD SM128E, 121.33 GB
Serial ATA Device: WDC WD20EURS-63S48Y0, 2 TB
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: EPSON XP-750 Series
USB Device: Hub
USB Device: External HDD
USB Device: Hub
USB Device: My Book
USB Device: My Book 1112
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.4
Thunderbolt Device: My Book Thunderbolt Duo, Western Digital, 1, 26.2
RP
sometime back i had same issue and removing Astute plugin helped me. Do you have that plugin?
Crash is just a symptom rather end result of a problem. So cant really say your crash is same as mine. However you can try removing plugins one at a time or clearing preferences.
OR wait for some Adobe engineer to debug for you
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Illustrator 64 will not update to 16.0.2
I have Adobe Master Collection CS6 installed and updated many of the programs today. Among them Illustrator 32 updated fine to 16.0.2, but Illustrator 64 failed to update and even deleted the EXE file.
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I looked at the install file, but nothing was obvious to me. It is copied below for more experienced eyes.
Thanks in advance.
AJB
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 18.451 milliseconds (0.018451 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup
Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[ 8624] Wed Oct 03 09:02:47 2012 INFO
Setting ignore refcount for '{A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0' getting upgraded by '{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0'
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0: 0 (0,0)
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
[ 8624] Wed Oct 03 09:02:48 2012 INFO
BEGIN Setting requested payload actions
Value returned on lookup of payload: {A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0 is: true
Action string for {A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0 is install
Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
BEGIN InstallOperationsQueue Unordered operations
{A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0: with operation remove
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0: with operation remove
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0: with operation remove
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0: with operation remove
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-remove for payload {A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0
::START TIMER:: [Payload Operation :{A7D9641D-E152-4026-B2F3-745A67DDBC64}]
[ 152] Wed Oct 03 09:02:48 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {F861E540-8C1D-4052-9877-61CB41C02B7A} modify request for AdobeCode: {A7D9641D-E152-4026-B2F3-745A67DDBC64}
Effective AdobeCode for: {A7D9641D-E152-4026-B2F3-745A67DDBC64} is {A7D9641D-E152-4026-B2F3-745A67DDBC64}
Uninstalling payload
Payload {A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
CustomizedPatch property not found in database
Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{A7D9641D-E152-4026-B2F3-745A67DDBC64}.db
[ 152] Wed Oct 03 09:02:53 2012 INFO
Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{A7D9641D-E152-4026-B2F3-745A67DDBC64}.db
Physical payload uninstall result:0
[ 8624] Wed Oct 03 09:02:53 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{A7D9641D-E152-4026-B2F3-745A67DDBC64}] took 4601.12 milliseconds (4.60112 seconds) DTR = 4707.55 KBPS (4.59721 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0 return values 0:0
Calling the custom action code for post-remove for payload {A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0
Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
[ 7476] Wed Oct 03 09:02:53 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
[ 7476] Wed Oct 03 09:02:57 2012 ERROR
DF044: Failed to restore ACL of file C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe , Error : 5(Seq 26)
DW063: Command ARKPatchCommand failed.(Seq 26)
[ 7476] Wed Oct 03 09:02:57 2012 INFO
Completing installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
[ 8624] Wed Oct 03 09:02:58 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 5403.62 milliseconds (5.40362 seconds) DTR = 1362.79 KBPS (1.33085 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
No operation. We're done:
[ 8624] Wed Oct 03 09:03:00 2012 INFO
Total components installed: 0
Total components repaired: 0
Successfully removed 1 component:
- Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64
[ 8624] Wed Oct 03 09:03:00 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
[ 8624] Wed Oct 03 09:03:00 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 16166.7 milliseconds (16.1667 seconds) DTR = 883.791 KBPS (0.863077 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
ERROR: DF044: Failed to restore ACL of file C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe , Error : 5(Seq 26)
ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 8624] Wed Oct 03 09:03:01 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DF044, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 17.2089 milliseconds (0.0172089 seconds) DTR = 232.438 KBPS (0.22699 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup
Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[ 9980] Wed Oct 03 09:07:39 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
[ 9980] Wed Oct 03 09:07:40 2012 INFO
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
[ 10008] Wed Oct 03 09:07:40 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
[ 10008] Wed Oct 03 09:07:42 2012 ERROR
DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
DW063: Command ARKPatchCommand failed.(Seq 26)
[ 10008] Wed Oct 03 09:07:42 2012 INFO
Completing installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
[ 9980] Wed Oct 03 09:07:44 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 3603.06 milliseconds (3.60306 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
No operation. We're done:
[ 9980] Wed Oct 03 09:07:46 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 9980] Wed Oct 03 09:07:46 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
[ 9980] Wed Oct 03 09:07:46 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 9089.42 milliseconds (9.08942 seconds) DTR = 1.32022 KBPS (0.00128927 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
ERROR: DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 9980] Wed Oct 03 09:07:47 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DF022, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 34.6525 milliseconds (0.0346525 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64
Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[ 9440] Wed Oct 03 09:12:04 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
[ 9440] Wed Oct 03 09:12:05 2012 INFO
Overwrite property "DEVersion" to: 6.0
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
[ 5820] Wed Oct 03 09:12:05 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
[ 5820] Wed Oct 03 09:12:06 2012 INFO
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
[ 5820] Wed Oct 03 09:12:08 2012 ERROR
DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
DW063: Command ARKPatchCommand failed.(Seq 26)
[ 5820] Wed Oct 03 09:12:08 2012 INFO
Completing installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
[ 9440] Wed Oct 03 09:12:09 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 3708.19 milliseconds (3.70819 seconds) DTR = 138.073 KBPS (0.134837 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
No operation. We're done:
[ 9440] Wed Oct 03 09:12:11 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 9440] Wed Oct 03 09:12:11 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
[ 9440] Wed Oct 03 09:12:11 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 9880.02 milliseconds (9.88002 seconds) DTR = 52.6315 KBPS (0.0513979 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
ERROR: DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 9440] Wed Oct 03 09:12:13 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DF022, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 30.256 milliseconds (0.030256 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64
Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[ 5900] Wed Oct 03 09:13:19 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
Overwrite property "DEVersion" to: 6.0
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
[ 5900] Wed Oct 03 09:13:20 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
[ 9380] Wed Oct 03 09:13:20 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
[ 9380] Wed Oct 03 09:13:23 2012 ERROR
DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
DW063: Command ARKPatchCommand failed.(Seq 26)
[ 9380] Wed Oct 03 09:13:23 2012 INFO
Completing installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
[ 5900] Wed Oct 03 09:13:24 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 3706.87 milliseconds (3.70687 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
No operation. We're done:
[ 5900] Wed Oct 03 09:13:26 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 5900] Wed Oct 03 09:13:26 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
[ 5900] Wed Oct 03 09:13:26 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 9986.08 milliseconds (9.98608 seconds) DTR = 0.801116 KBPS (0.000782339 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
ERROR: DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 5900] Wed Oct 03 09:13:28 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DF022, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
[ 3212] Wed Oct 03 09:30:21 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 20.4218 milliseconds (0.0204218 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64
Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[ 3212] Wed Oct 03 09:30:23 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
Overwrite property "DEVersion" to: 6.0
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
[ 3212] Wed Oct 03 09:30:24 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
[ 7544] Wed Oct 03 09:30:24 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
[ 7544] Wed Oct 03 09:30:26 2012 ERROR
DW063: Command ARKPatchCommand failed.(Seq 26)
[ 7544] Wed Oct 03 09:30:26 2012 INFO
Completing installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
[ 3212] Wed Oct 03 09:30:28 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 3606.98 milliseconds (3.60698 seconds) DTR = 63734.2 KBPS (62.2404 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
No operation. We're done:
[ 3212] Wed Oct 03 09:30:30 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 3212] Wed Oct 03 09:30:30 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
[ 3212] Wed Oct 03 09:30:30 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 9847.33 milliseconds (9.84733 seconds) DTR = 23348.1 KBPS (22.8008 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 3212] Wed Oct 03 09:30:32 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 17.1592 milliseconds (0.0171592 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup
Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[ 2092] Wed Oct 03 09:31:57 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
[ 6476] Wed Oct 03 09:31:57 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
[ 6476] Wed Oct 03 09:31:58 2012 INFO
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
[ 6476] Wed Oct 03 09:32:00 2012 ERROR
DW063: Command ARKPatchCommand failed.(Seq 26)
[ 6476] Wed Oct 03 09:32:00 2012 INFO
Completing installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
[ 2092] Wed Oct 03 09:32:01 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 3703.05 milliseconds (3.70305 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
No operation. We're done:
[ 2092] Wed Oct 03 09:32:03 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 2092] Wed Oct 03 09:32:03 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
[ 2092] Wed Oct 03 09:32:03 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 9202.39 milliseconds (9.20239 seconds) DTR = 0.869339 KBPS (0.000848964 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 2092] Wed Oct 03 09:32:04 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 29.3211 milliseconds (0.0293211 seconds)
Ready to initialize sessionIt appears you are running into a permission issue writing to your temp directory.
Beginning installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator1 6-mul_x64\16.3\Setup\payloads\AdobeIllustrator16-mul_x64-170912172642\ Install.db
[ 5568] Wed Oct 03 09:57:38 2012 ERROR
DW063: Command ARKPatchCommand failed.(Seq 26)
[ 5568] Wed Oct 03 09:57:38 2012 INFO
Completing installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator1 6-mul_x64\16.3\Setup\payloads\AdobeIllustrator16-mul_x64-170912172642\ Install.db
You can try adjusting the permissions for C:\Users\Arnold\AppData\Local\Temp and all associated child objects.
Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html contains information on how you can adjust your permissions. -
Updating to Mavericks issues with Illustrator, Photoshop and Dreamweaver
Since updating to Mavericks I am having problems with Illustrator, Photoshop and Dreamweaver opening files on Parallels VM and network servers. Will updating Java to 7 help? Everything worked before upgrade. Photoshop say files are empty, in Dreamweaver the document is blank and Illustrator crashes. If I open the files off my local machine everything works fine.
Go to each program forum, in OVERVIEW mode
Then, in the area just under Ask a Question, type in
maverick
or
mavericks
or
10.9
You may now read previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question -
Thinking up updating to Maverick. Will Photoshop v.8.0, Illustrator v.11, and Indesign v.3.0.1 be compatible?
Check out your third-party software at App Compatibility Table - RoaringApps.
-
after updating to Mavericks a window pops up saying "Power PC applications are no longer supported" when I try to open AppleWorks6, Microsoft Word, and Illustrator CS. How can I access my files. Secondly, is there a way to allow these programs to function?
MichelPM wrote:
I use those terms primarily for users who seem not too computer savvy as explaining and going through the procedures can be daunting to a user who doesn't do much more than just being able to install and use software on a basic or novice level.
That is why I wrote the "Installing Snow Leopard Server into Parallels for DUMMIES" guide, to give a literal step by step instruction set on how to use Parallels in this situation for a basic or novice level user on up!
http://forums.macrumors.com/showpost.php?p=17285039&postcount=564
Quite honestly, a step by step guide to install Windows into Parallels could be needed by some basic or novice users, as well!
My point is to not scare aware a user with a problem where a potential solution exists.
This is especially true because some of the few, but vocal, "naysayers" about this approach would use your statements to validate their continued criticism of it.
One guy in particular criticises every option other than upgrading to Mavericks compatible software, even when the OP clearly expresses a problem where that option does not exist! ... and he was an early and very vocal proponent of the "installing Snow Leopard into a new partition - 'dual-booting' solution" when Lion was first released back in 2011! -
Illustrator CC crashes on launch after Maverick update (10.10.1).
I've just updated to Maverick 10.10.1 and now I cannot open Illustrator CC. It looks like it is loading, but after about 30 seconds it crashes and I am offered up a screen to send Adobe an error report.
I've tried uninstalling, quitting CC, re-installing Illustrator and restarting CC. No luck. There are no 3rd party plug-ins in the Illustrator folder. I've restarted my computer. Not too sure where to go from here. Any suggestions?
Thanks!jr,
You could try to reinstall using the full three step way:
Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Ive got a macbook pro retina (early 2013) and since I updated to mavericks OS X 10.9.1 opening saving even small files in photoshop and illustrator takes a really long time, ny idea why this might be?
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
I updated to Mavericks yesterday and since then, my computer has been exceedingly slow!
Windows and applications take forever to open. I get the spinning pinwheel of death every few minutes.
The notes that were in the email app. are gone! where are they?!The notes are in the Notes application. Restart the computer and see whether there's an improvement in performance.
-
Problem with printing and scanning after updating to Mavericks for my Photosmart C7180
After updating my macbook pro (mid 2009) to Mavericks, I have found that I can only scan to a jpeg2000 and cannot scan as a tiff or jpeg or anyother format. I have followed instructions on troubleshooting and have not been able to make anything work ie scanning from preview etc. I have now uninstalled all the HP software and tried to load it again but software update will not recognise that I do not have the software for my printer. What do I do now?
Hello Cyd23, welcome to the forums!
I understand you're having issues with scanning since you upgraded to Mavericks. I have looked into this concern for you and found that there is no downloadable driver with the full feature software (scanning software) included for the Photosmart C7180 and Mavericks.
However, there are work around options for scanning that may help and work!
Please see this link for the other methods: OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
I hope that helps!
Have a great day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution! -
I updated the maverick and now mail won't open at all
i updated the maverick and now mail won't open at all
Have you tired opening it from the Applications folder?
What happens when you try to open Mail? -
After updating to Mavericks, I have been unable to update iphoto, and when I attempt to, it says that These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list. But no other appleID has ever been used on my computer, how could this be resolved?
Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.
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At first my laptop was fine after the earphone end got stuck in. Soon it started getting slower, and suddenly it stopped switching on. The people in the service station said that it wAs because the hard disk drive was corrupted. I came back home, and immediately it stopped working again. This time they said it was because of water spill. They changed the entire key board and then it started working for a while. Later I updated to maverick and that slowed down my computer. Once, I switched on my laptop, logged in, and then the screen went white. When we took it to the service center they said they will need to replace the hard disk. I am not sure what I should do. Any suggestions?
Liquid damage from water spill is progressive, unfortunately.
Best. -
So basically my computer has been freezing a lot since I updated to Mavericks. Is that just an issue with the system or probably with my laptop?
My computer is fairly new( got it in August) and I haven't downloaded much on it. Is Apple planning on releasing an update soon? Also, what should I do toSo how much RAM do you have installed? 4 GB is generally considered a minimum - more is much better (such as 8 GB).
And, how much free space is on your hard drive? -
Bluetooth shuttted down after I updated to Mavericks, please help me !
I am 70 Years old and worked very happy with my iMac (21,5“ mid 2010, 3,2 GHz Intel Core 3)
until I updated him from SnowLeopard 10.6.8 to Mavericks 10.9.2.
2 Days all was OK. Next Morning-Start he needs (until now) 3 minutes to show me a SCREEN only milky white. After that he starts like ever with all ICONS in about 1 minute. (together 4 min.)
..But I must notice, that I cannot make anything, because the „BLUETOOTH APPLE WIRELESS KEYBOARD and the APPLE MAGIC MOUSE“ doesn't work anything like before.
I could nothing do, I must drop my APPLE only out.
That I maked ever 10x and all was the same... (Maveriks also 4x new updated)
I taked my Logitech-Bluetooth-Mouse from the WIN-Laptop, dropped it in USB from iMAC...and in one second I could work only with this MOUSE...I buyd the Logitech COMBO K520 and all was OK now with my lovely APPLE iMAC to work with him...But without APPLE KEYBOARD and MAGIC MOUSE...and with a 4 min. -START until now.
I asked the EXPERTS from APPLE-SUPPORT under Tel. 0800-6645451 in Germany, became a Number, maked many Things by starting new, but the mistake after all is the same like before.
When I look into ...Apple/ Info/System/ Hardware/ Bluetooth ..my APPLE says: NO INFOs FOUND (Es wurden keine Informationen gefunden.)
Under Hardware/ Diagnose : Selbsttest beim Einschalten: zuletzt ausgeführt: 15.05. 14, Ergebnis: Bestanden (that means OK) !!
I asked many Peaple, who sold APPLE-Computers in the STORS, but they all had no IDEA, how they can help.
I think, it could be a DRIVER when Starting the BIOS, JAVA RUNTIME a.s.o...
Is an Expert under YOU to help me by my Problem with this iMAC ?dietmarfromdeu,
if you start up your iMac in Safe mode, do you still have Bluetooth problems with your Apple wireless keyboard and Magic Mouse?
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