Illustrator has not been responding for over a week, I can't open or force quit it. I've already uninstalled, reinstalled, and deleted the preferences folder, but the icon in my dock seems corrupt and is causing the program to not respond and I can't dele

Illustrator has not been responding for over a week, I can't open or force quit it. I've already uninstalled, reinstalled, and deleted the preferences folder, but the icon in my dock seems corrupt and is causing the program to not respond and I can't delete it.

Tamara,
Did you reinstall using the full three step way (otherwise strange things may linger)?
Uninstall (ticking the box to delete the preferences), run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

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    "KentFSmith" <[email protected]> wrote in message
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    >
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    >> >
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    >
    >
    > --
    > KentFSmith
    > ------------------------------------------------------------------------
    > KentFSmith's Profile: http://forums.novell.com/member.php?userid=2927
    > View this thread: http://forums.novell.com/showthread.php?t=391573
    >
    >

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