Im having trouble enrolling my applecare protection plan!!!

I just got a 20 GB color ipod, and everytime i go to enroll it with the applecare protection plan, it says the number is invalid, but it is the number right off the APP card. Please help

Doublecheck that you are putting the serial number in one box and the enrollment code in the other box. If you are doing that correctly and it's still not working, there should be a number to Applecare on that card. Usually you can get through to a live person in under 5 minutes, sometimes its right away. They will try it with you over the phone, and if it still doesn't work when they do it, they will likely have you mail or fax your receipt to them and they will enter it.

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  • Eligible for AppleCare Protection Plan but can't purchase it?

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    Hi panman,
    I think that there was some confusion that occurred on your call. You asked for AppleCare, but only AppleCare + is available for iPhones. Maybe that is what the person you spoke to meant (not sure....)
    I purchased AppleCare + for my iPhone 5s after I had purchased it, and went to the chat to get the info on how to purchase it.
    You are correct, you need to talk with an Apple person to actually purchase it after the fact. Go to this link and try again - and just let them know you want to purchase Apple Care Plus:
    http://www.apple.com/support/products/iphone.html
    (number at the bottom of the page).
    Cheers,
    GB

  • No registration card for AppleCare Protection Plan

    I purchased my Apple TV about a month ago and I just now opened up the protection plan for it and noticed that there's no registration card for it. Did I just get a bad copy or is there somewhere that I'm not looking? For example, I notice that there's a white label on the bottom of the box that has some numbers with the words "Auto Enroll" next to them. Will these work or is my suspicion that I got a bad copy a reality?

    Dave Sawyer wrote:
    I notice that there's a white label on the bottom of the box that has some numbers with the words "Auto Enroll" next to them.
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    Message was edited by: Dave Sawyer
    After checking the web page that you provided and entering the information required, I got this message:
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    It seems that I was automatically covered with the AppleCare from day one as I bought both the Apple TV and AppleCare at the same time at an Apple Store. Thanks Dave and to all of those who answered my question!

  • Lost Applecare protection plan?

    Hey guys,
    Almost a year ago, my brother bought my Macbook Pro, and picked up an AppleCare Protection Plan a few days later. I apparently lost the documentation before I was able to register, and just now my MacBook Pro is starting to act up.
    1) First of all, is it even possible to purchase AppleCare without giving my Serial Number or anything else that ties it to my computer?
    2) Am I basically screwed out of my AppleCare since it was bought separately at a date I'm not sure about, never registered, and I can't find the documentation?
    This is really important to me, and my warranty ends the end of the 5th, so any help at all would be appreciated.
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    Nope it's not registered, which is what I thought. But is it really possible to buy AppleCare without giving any identifiable information as to what it protects?
    An AppleCare Protection Plan for a MacBook (or iPod or iPhone or Mac Pro tower or display) is a stand alone product. It is sold in many places just like any box of software. It's up to you to open the box and enroll the product using the serial number. When you purchase an APP you do not need to provide a serial number. The purchase is not the transaction that enrolls the plan for your product. If you never used the enrollment number in your box to apply to the serial number of your product over the phone (or online or by mailing in the enrollment card), then your product can't be covered.
    If you buy your computer at an Apple retail store and purchase an APP at the same time then they will ask you for your contact information when you pay and they can enroll it for you right then and there. But, if the product and the APP are purchased separately, they're not tied together until you go through the enrollment step.
    If you have a receipt for the Mac and a receipt for the purchase of the AppleCare Protection Plan, you can call AppleCare Support (in the US at 1-800-APL-CARE), there will be an option to talk to someone about AppleCare itself rather than "technical support". A person there can probably contact an AppleCare specialist you can fax your receipts and the enrollment number and they MAY be able to enroll your computer. If you don't have both receipts and the enrollment number, they won't be able to help you.
    If you really don't have the original AppleCare Protection Plan information, I'd suggest you buy a second copy and enroll it with the new number. If you find your original plan's information later, you can resell it to someone else who can use the enrollment number to apply to their Mac's serial number.
    -Doug

  • Does Installinig 3rd party RAM void warranty and AppleCare Protection Plan?

    I accidently bought my upgraded RAM seperately (512 MB) and want to upgrade it in my Mac Mini, but it's Kingston RAM. Will this void my warranty and AppleCare Protection Plan by having it inside the system?
    Will Apple stores install it?
    Mac Mini   Mac OS X (10.4.6)  

    Welcome to the Apple discussions.
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  • How can I modify an incorrect mailing address on my AppleCare Protection Plan certificate? After I registered a new product with AppleCare I realised that I'd entered the wrong postal address and I need to update it to show my correct address.

    I need to modify an incorrect mailing address on my AppleCare Protection Plan certificate. After I registered a new product with AppleCare I realised that I'd entered the wrong postal address during the registration process and now I need to update my details to show my correct address. I've been trying for several hours to find a way to modify my address on the AppleCare site, with no success. Any help/advice would be greatly appreciated!

    Contacting Apple World Wide for Support and Service
    http://support.apple.com/kb/HE57
    Apple Contact USA
    http://www.apple.com/contact/

  • HT4993 Lost receipt for Applecare Protection Plan for my iPhone 5 - purchased phone and plan at a Sprint store. How can I find my receipt so that I can register my plan? My lock button is broken now, and I need to use my plan.

    I purchased my iPhone 5 and the Applecare Protection Plan a little over a year ago at my Sprint store. I was not informed that I needed to register my Applecare Plan, so I didn't. Now, my lock button on my iPhone is broken and I want to get it fixed or receive a new phone. PeachMac told me they would give me a new phone which would be covered under my Applecare Plan. I logged into Apple to make sure I still had time on my plan, but it doesn't even recognize that I purchased one and I no longer have the receipt for the plan, let alone the phone. How can I register my plan without the receipt? I'm feeling kinda of ripped off by Apple. Shouldn't they keep a record of who purchases these plans?
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    Did you register the AppleCare+ plan at the time of purchase? If you didn't, even if you had the receipt, it's too late. It must be purchased and activated within 30 days of the initial purchase of the phone (it's usually done at the time of purchase). If Sprint didn't activate it at the time of sale, you can blame them. Apple doesn't control them.

  • HT201653 We are a retail shop which has a copy of AppleCare Protection plan. The box is not sealed. How can I tell if the product has been registered or not.

    We are a retail shop which has a copy of AppleCare Protection plan. The box is not sealed. How can I tell if the product has been registered or not.

    Since the only thing needed in that box is the small piece of paper with the (very long) registration code on it (usually found inside the booklet), see if that is actually there and, if it is, call Apple at 800-275-2273 and ask to be transferred to the Applecare department. Here is the link to the Applecare plan - just in case you may need it, see the fax numbers listed under para. 9 (Cancellation).
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  • I cannot register my AppleCare protection Plan

    I bought my MacBook Pro 15" together with the Applecare protection Plan last sept 1, 2011 but up to now the problem is that it cannot be registered. what should I do?

    cheechay17,
    Use the steps listed in AppleCare Protection Plan: How to find your AppleCare registration number.

  • Hoy can I include my thunderbolt display, in my Applecare Protection Plan, after registering my MacBook Pro?

    Hoy can I include my thunderbolt display, in my Applecare Protection Plan, after registering my MacBook Pro?

    Call apple, they will ask for the display serial number to add

  • HT202696 Can I renew my Applecare Protection Plan that is due to run out?

    Can I renew my Applecare Protection Plan that is due to run out?

    Applecare is designed as an extended warranty for a set period (beyond the original manufacturer's warranty). It is a one time deal and not at all intended as an open ended insurance policy. If you have issues, you can still contact apple, but may have to pay for the call. You can post issues here. Visit an Apple store genius bar or authorized service center (which may involve charges for an services performed). Basically, it is what would happen for any electronic device that is out of warranty.

  • Can I use my AppleCare protection plan?

    Can I use my AppleCare Protection Plan in replacing a cracked monitor of my ipod touch 4G?

    No. Neither the standard warranty or extended AppleCare warranty cover accidental damage like a broken screen.

  • My applecare protection plan code doesn't work

    Hi,
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    This is a user forum. You're not talking to Apple. Call Apple and ask them.

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