IM REALLY STARTING TO GET PISSED WITH THIS FIRMWARE STUFF!!!

WHEN i TRY TO DOWNLOAD FIRWARE IT DOESNT LET ME AND WHEN IT SEARCHES FOR THE DEVICE IT CANT FIND IT, AND NOW MY PLAYER DOESNT EVEN TURN ON IM GETTIG READY TO THROW THE THING THROUGH THE WALL!!!!!!!!!!!:angry::robotmad::manmad:

Zen Neeon, Zen Nano, Zen Nano Plus, MuVo N200, V200, MuVo TX FM,
. Download the firmware update to your hard dri've.
2. Connect your player to your PC if it is not already connected.
3. Double click the firmware upgrade file.
4. When prompted to set your player in Recovery mode, disconnect your player from your PC.
5. Remove the battery from the player, press and hold the Play button while connecting the player to the USB port.
6. Continue to hold the Play button for about 0 seconds after your player is connected to the USB port.
7. When the Find New Hardware dialog box appears on your PC screen, release the Play button.
8. If this is the first time a player is installed as Player Recovery Device, Windows will find a Player Recovery Device (or USB Device), and prompt you for drivers. Click on No , and select Do not search. I will choose the driver to install. Windows will install the necessary drivers automatically.
9. Double click on the downloaded firmware again to update the player's firmware.
0. During the firmware update process, make sure to check the box next to Format Data Area under Download options.

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    You can only suspend service for 3 months at a time (with or without payment) and only twice a year.

  • Getting mad with this installation...

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    (Feb 2, 2008 4:59:12 PM), Install, com.sap.installshield.CheckServicesAction, wrn, CheckServicesAction(bean17): Service SAPNSP_00 is not available, retry after 10 s.
    (Feb 2, 2008 4:59:22 PM), Install, com.sap.installshield.CheckServicesAction, err, CheckServicesAction(bean17): Expected service (SAPNSP_00) is not currently running
    (Feb 2, 2008 4:59:23 PM), Install, com.sap.installshield.CheckServicesAction, wrn, CheckServicesAction(bean17): Service SAPNSP_00 is not available, retry after 10 s.
    (Feb 2, 2008 4:59:33 PM), Install, com.sap.installshield.CheckServicesAction, err, CheckServicesAction(bean17): Expected service (SAPNSP_00) is not currently running
    (Feb 2, 2008 4:59:33 PM), Install, com.sap.installshield.CheckServicesAction, wrn, CheckServicesAction(bean17): Service SAPNSP_00 is not available, retry after 10 s.
    (Feb 2, 2008 4:59:43 PM), Install, com.sap.installshield.CheckServicesAction, err, CheckServicesAction(bean17): Expected service (SAPNSP_00) is not currently running
    (Feb 2, 2008 4:59:43 PM), Install, com.sap.installshield.CheckServicesAction, wrn, CheckServicesAction(bean17): Service SAPNSP_00 is not available, retry after 10 s.
    (Feb 2, 2008 4:59:53 PM), Install, com.sap.installshield.CheckServicesAction, err, CheckServicesAction(bean17): Expected service (SAPNSP_00) is not currently running
    (Feb 2, 2008 4:59:53 PM), Install, com.sap.installshield.CheckServicesAction, wrn, CheckServicesAction(bean17): Service SAPNSP_00 is not available, retry after 10 s.
    (Feb 2, 2008 5:00:03 PM), Install, com.sap.installshield.CheckServicesAction, err, An error occurred and product installation failed.  Look at the log file C:\SAP\NSP\log.txt for details.
    (Feb 2, 2008 5:00:03 PM), Install, com.sap.installshield.CheckServicesAction, err, ProductException: (error code = 601; message="Services failed to start (see the log for details)")
    STACK_TRACE: 12
    ProductException: (error code = 601; message="Services failed to start (see the log for details)")
         at com.sap.installshield.CheckServicesAction.install(CheckServicesAction.java:95)
         at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(Unknown Source)
         at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(Unknown Source)
         at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)
         at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)
         at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)
         at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)
         at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)
         at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
         at java.lang.Thread.run(Unknown Source)
    (Feb 2, 2008 5:05:06 PM), Install, com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct, err, An error occurred and product uninstallation failed.  Look at the log file C:\SAP\NSP\log.txt for details.
    (Feb 2, 2008 5:05:06 PM), Install, com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles, err, ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])
    STACK_TRACE: 15
    ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])
         at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.execute(StepWrapperInstallFiles.java:254)
         at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllSteps(StepWrapperInstallFiles.java:224)
         at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllUninstallationSteps(StepWrapperInstallFiles.java:192)
         at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.uninstall(StepWrapperInstallFiles.java:313)
         at com.installshield.product.service.product.PureJavaProductServiceImpl.uninstallProductAction(Unknown Source)
         at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.processActionsFailed(Unknown Source)
         at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)
         at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)
         at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)
         at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)
         at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)
         at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
         at java.lang.Thread.run(Unknown Source)
    Any idea about that? The file sizes are correct, pre-requesites are fulfilled...
    Regards
    Chris

    Hello Christian,
    with de-installation manual, do you mean this one? --> link
    In your log file you can find this message "error code = 200", which can indicate an network error.
    1. So is your computer ping-able by hostname nor ip-adress?
    2. Which Windows version do you use?
    3. Has the user account you're working with administrative privileges?
    4. Which Java version is installed?
    5. Do you have any antivirus- nor firewall-program installed?
    To restart the installation please try the following steps:
    1. Stop all SAP processes.
    2. Execute the steps from the first part of the link above (Error code = 200 during installation or...)
    3. Check your services-file under C:WINDOWSsystem32driversetc that there aren't any entries like NSP.
    4. Open up Start -> Run... -> services.msc and you will get an list of your installed services. Please verify that there aren't any entries like SAPNSP_00. You have to delete them first.
    5. Try to ping your computer by hostname and ip-adress. It must be reachable.
    6. Check that your hostname isn't longer than 13 characters.
    7. Delete the folder "C:Program Filessapinst_instdir".
    8. If it exists, please delete or rename the folder "C:Program FilesCommon FilesInstallShield" too.
    9. Reboot your computer.
    10. Login again, deactivate all antivirus- nor firewall-programs and restart the installation.
    At the end you have to get an "Installation was successful" message.
    Hope it helps.
    Regards,
    Norman Schröder

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