TS1646 Just moved and updated my billing info, my iTunes is telling me to contact support to complete my transaction. Can I get help with this please?
Just moved to a new city and updated my banking information. Everytime I try to make a purchase it is telling me that I have contact itunes store support to make my purchase. Can someone please help me with this.
Huh?
There is NO telephone support for itunes at all. You cannot call them
You contact them as everyone esle does:
http://www.apple.com/support/contact/
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my itunes keeps telling me to contact support when i try to connect a visa card and will not let me buy music. any ideas why?
No one here can say specifically why. But you need to do what it says, contact iTunes Support. Click the Suppor tab above then the link under the Contact Us area and you'll be take to a page where you'll be guided appropriately.
Regards. -
Can I get help with podcasts? When I try to open the podcasts tab, itunes crashes, says "itunes has detected a problem and must close", or the spanish equivalent since my xp is in spanish. everything else works fine, it even downloads podcasts and syncs.
The only other thing I can suggest is to use the Repair option for iTunes.
Download the iTunes programme (do not uninstall your current iTunes) and then "install" the new copy. At some stage you should see an option to "install" or "Repair". Take the Repair option.
Once you've done that, if you still have a problem, I don't know what else to suggest, except to search through the discussions to see if anyone else has had the problem and managed to fix it. -
Hi I got an email from itunes saying that my pre order was ready and when I click on the link from my ipad it takes me to the itunes store app and then it doesn't do anything help with this please .
<Link Edited By Host>Thanks for your advice, I went to the apple shop today for a face to face meeting with a tech and he checked everything and could not figure out why I was having this problem so we decided to give up on that account and create a whole new one for me using a different email address.
Now I can download apps on both my iPhone and ipad2.
If anyone is reading this in Brisbane Australia go to the Chermside apple shop and ask for Wade. He was fantastic!
Jan -
can i get help with 2 songs that i downloaded on my itunes? it didnt download, said there was an error and then is stuck at PURCHASED.
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not downloading properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
When I tap the Apple store, YouTube and the iTunes apps, they don' launch. Any help with this?
1. Double-click the Home button to close all Inactive Apps in Task Bar
2. Hold the Apps in Task Bar down for a second or two until you see the minus sign
3. Tap the minus sign to close App
4. Tap center of screen to return to Home Screen
5. Reset iPad. Hold the Sleep and Home button down for about 10 second until you see the Apple logo. Ignore the red slider -
I have a rectangle with the word 'caption' written twice on it which appears on my page and obscures my information. How can I get rid of it please?
Can you post the URL so we can test the page and look at its code?
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my iphone 4 is not responding the screen is just showing a usb lead and the itunes symbol. when i plug it into my desktop mac and try to sync it to itunes ,itunes is telling me the phone is in a restore mode. How do i get it to respond without restoring the phone to new ? there is no option to restore with backup as i have not backed up any of the data on the phone any help would be greatly appreciated thanks
http://support.apple.com/kb/HT1808
You can't not restore if you have reached this point -
FAQ: Where can I get help with downloading and installation?
See this page for options for contacting Adobe regarding problems with downloading and installation:
"Contact support - download and installation"
You can ask questions and search for answers on the Adobe user-to-user forum dedicated to downloading, installation, and setup.
You can also check the Customer Service FAQ lists for issues with downloading and installation.
You can order Premiere Pro CS6 here ... or try it free for 30 days.Hello,
This kind of question is best asked in the Windows Forums, however I've had some succession with a similar issue myself.
Non-Genuine Windows means that it can't authenticate your copy of Windows.
It's not a problem, all your need is a genuine product key code. Provided you don't have different version of Windows 7 installed to the one you are buying (for example windows 7 Home Premium and Windows 7 business) Then you can use the new key code.
Click on the Start Button and type: CMD (into the 'Search programs and files' field in the Start Menu)
The Start Menu will show 'CMD.exe',
Right-click the CMD.exe file and select Run As Administrator.
In the CMD window, type: slmgr.vbs -ipk <type your product key here>
To activate windows after changing the key, type: slmgr.vbs -ato
It should now accept the new key code and you will need to be connected to the Internet to authenticate.
If by chance the windows 7 types are different (One is Home premium say and the other is Business) then you will need to uninstall that copy of Windows 7 and install the new one. If your using BootCamp then you will need to go into BootCamp under system preferences and remove that copy of Windows (delete it)
Then create a new setup with your new Windows 7 disk.
For me I had the same type of windows, changing the product code worked. Saved me the bother of having to reinstall Windows again and it was all genuine.
Best of luck -
I have an Apple TV and everyday I have to go in and update my billing info the my cc SEC code?
I have to go in everyday on my app tv and upadte my SEC code on my billing cc to rent movies from i tunes?
Welcome to the Apple community.
Websites and third party Apps need enabling before they will allow AirPlay of Video content. Some Website/App developers have not enabled their products, some simply haven't got around to it yet, others have stated that they won't be enabling AirPlay (likely as a result of licensing issues).
If you have an iPad 2 or better, you may be able to mirror these videos. -
I have downloaded an iOS update on my iPad air2 but it has locked the screen and I can only see the iTunes symbol with a white arrow and a padlock below it. I have tried turning the iPad off and on but the same screen reappears. Has anyone had a similar problem?
What that symbol indicates is that your iPad has gone into recovery mode and now it needs to be restored in order for you to be able to use it again. You can reboot from now until the cows come home and it will not do any good.
You do indeed need to plug your iPad into your computer and use iTunes to restore the device.
Use iTunes to restore your iOS device to factory settings - Apple Support
Just in case you need to use recovery mode.....
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support -
Just synced and updated my iphone 5 in itunes and my old imessages are showing but recent ones gone?
Hiya,
Was having some problem with my phone provider EE and was told to sync my iphone to itunes and reinstall it and that should fix the probem. I have done this and for some reason my recent imessages and whatsapp messages have gone but loads of my old ones from my old phone has come onto it..
Im sure there is logically explanation for this?? I am sorry but I am fairly new to apple products
thanksIt depends on the iCloud backup you restored the device with if you used one.
You may have selected an old backup from your old phone instead of a backup for your current one. iOS devices allow you to restore different devices with different backups. -
CVE-2009-3555
The message about CVE-2009-3555 is meant for webmasters to make them aware that they need to fix their servers and visitors like you can ignore that warning.
Firefox 3.6 versions can detect such a misconfiguration and displays a warning in the "Tools > Error Console".
* http://wiki.mozilla.org/Security:Renegotiation
* http://kb.mozillazine.org/Error_loading_websites -
Ola to precisando do premiere versao 8.1 caravan consegue o link?
Message was edited by: Kevin Monahan
Reason: needed better titleHi Kevin,
I posted about the same problem (TickTime.cpp-290 error) in another thread, but since you're asking here specific questions to resolve it, I'm answering it here.
Re: Debug Event: [...\ ...\src\TickTime.cpp-290]
What were you doing when this error started to occur?
Nothing special I remember. The only thing I do recall, is:
I was working with Premiere Pro (where the main project is), After Effects but rendering some PNG sequence, and Adobe Media Encoder. I sent from AE to AME a project to render. Configured 2 outputs (PNG & MP4). The same way I sent from PP a project to render and one error occured. Unfortunately I didn't write down the error, but it was like a path C://AME_64/something. But the AME queue updated and everything seemed OK. I close AME to be sure that the error wouldn't be the source of future error during rendering, and relaunched it. And at that time I couldn't open it. I got the error "Adobe Media Encoder has encountered an unexpected error and cannot continue". The only way I found to resolve this is to remove the directory /Users/%USERNAME%/My Documents/Adobe/Adobe Media Encoder/8.0/". The problem seems to appear when I save the queue. And since that time, Premiere do the TickTime.cpp-290 error.
Another thing I noticed, don't know if it was there before, is, the AEP file in AME queue setttings displayed framerate as "25 / 29.97 / 30 / ...", a 2 digits number for the framerate. But suddenly (I thought first it was because of the Premiere Pro file being added to the queue, but no because it appended after without it), it was displayed as "25 000 / 29 970 / 30 000", a 5 digit number.
After that, the TickTime.cpp-290 appeared. Sometimes when opening project, sometimes and resetting or changing the workspace (because it was messed up), sometimes when closing.
Do you have iCloud installed?
No.
Is this a Premiere Pro CC 2014.0 or Premiere Pro CC 2014.1 project that was updated to Premiere Pro CC 2014.2? If so:
It started long time ago a draft in CS6, but since I reopen the project, I saved new versions in Premiere Pro CC 2014.2 (not sure if I have other version like 2014.1 or 2014.0). Is there a way to know which 2014 version are my files? If I look into the XML I only saw Version="28"
Do you have a copy that can be opened in an earlier version?
An old draft version in CS6. But that version has footage in different framerate and not all be interpreted at the timeline framerate.
Do you get the same error in that earlier version?
No error here, the file opens properly.
Additional info: I tried to open the 2014.2 file on another computer (where PP 2014.2 is installed) and same problem (this computer is on Win7 64-bit)
Did you use any unusual footage types in your project?
I used MOV (Animation), MP4 (H264), and PNG sequence. The framerates of the footages are 24,25,30 and 60fps (but everything has been interpreted in 30fps)
If you remove them, do you still get an error?
When I had the error, but not when I open the project file, I resave the file removing anything not interpreted in 30fps (because at that time I still had footage interpreted in their original framerate). I was able to work for some time, but now I can't open it anymore despite that.
Was the fps interpretation changed in any of the clips?
Since the error appeared, and because I saw in another thread that it could be related to footage of different framerate, my timeline is now in 30fps and all the footage have been interpreted in 30fps. Footage are MP4, MOV, PNG sequence in 24, 25, 30 & 60fps.
If so, restore them to their original fps and see if you still get the error.
Unfortunately, since I can't open the project anymore, I can't test that.
Did you use Warp Stabilizer?
No.
Do you have any browser plug-ins?
What do you call browser plug-in in Premiere?
Are there any third party plug-ins used?
I have Magic Bullet Looks 2, and I'm using it on this project.
If so, remove the effect from those clips and see if it improves the situation.
Unfortunately, since I can't open the project anymore, I can't test that.
Some additional infos on my computer.
I use Windows 8.1 (64-bit), all Adobe softwares installed have the last update (for video apps, it's 2014.2)
The language settings are configured in French, but Windows and CC apps are in English.
If needed the 2014.2 project file is here:
https://dl.dropboxusercontent.com/u/68413846/showreel19_30fps.prproj
Thanks in advance to help us to resolve this weird bug.
Christophe. -
Trying to do restore to factory settings as Apple asked me to yet it says it will take 13 hrs!!! *** any help plz or ideas
If you go to Settings do you see an entry for the Nike app? There is no way to delete or hide that app?
Have you tired using the Spotlight search? Maybe you just can't find it.
Next would be to restore a gain. First from backup then next to factory settings/new iPod.
The Nike app you can download/install
Nike+ Running for iPhone 3GS, iPhone 4, iPhone 4S, iPhone 5, iPod touch (3rd generation), iPod touch (4th generation), iPod touch (5th generation) and iPad on the iTunes App Store
Does work on the iPOd. You just do not get all the information that GPS/cellular connection can get. You will still be able to get distance/footstrikes like the installed app an you do not need the shoe sensor.. It uses the built-in sensors on the iPod
Maybe you are looking for
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