IMac holder broken

My 2012 iMac holder has an issue. I can't adjust the screen anymore. I guess the inner part of the holder was broken. Any thought? It's out of warranty now

This is a known problem, take it to the local Apple Store and they will cover it.

Similar Messages

  • My iMac holds my main iTunes account.  How do I find out a list of all the devices that are authorized from this computer?

    My iMac holds my main iTunes account and it shows 4 devices are authorized to play iTunes.  I can only name 3.  How do I find out a list of all the devices that are authorized from this computer?

    I don't believe this is possible, but you can deauthorize all your computers and start over if you are concerned.
    See here
    Best of luck

  • Trying to wipe the hard drive on a G5 iMac, using an external DVD drive as the one in the iMac is broken.

    I'm trying to boot up with the OS (or install) disk, from an external DVD drive as the one in the iMac is broken. When the computer boots up, my normal desktop appears, but also the Mac OSX (Tiger) install disk. When I double-click on the "Install Mac OSX" icon, a screen comes up that says: "Click the button below to restart & begin the install process". The iMac restarts, but just goes back to where it was, & I'm prompted to:  "Click the button below to restart & begin the install process".
    So far there is no way to "begin the install process", I just keep going around in circles with this. I'm doing this so I can sell the computer. I hope I've made it clear, and TIA for any advice.

    I looked at the disk utility erase option.  The wording looked a little vague.  Seemed to me to erase all the disk  including the data if you pick one pass, but I am not sure.
    but that is contradicted when you see you have to pick the correct option.

  • Help with installing OSX Lion on iMac with broken display

    Hi,
    Having some trouble installing OSX Lion on my 5 year old iMac which has a broken display.
    The display has been dead for a couple of years now and I've been using an external monitor without any problems. Today I decided to upgrade to Lion - I downloaded the installer from the App Store and started the install which rebooted the machine. After reboot I'm presented with a grey 'thatched' background image on the external display and nothing else, no menu bar, installation menu etc.
    I presume the internal display is showing the menu I need but I can't see it as that screen is broken. Is there a way to turn on mirroring during the install process so I can use my external display? I've tried various shortcuts held down during startup - OPTION-F14, CMD-F1, CMD-F2 - but none have worked.
    If this isn't possible, is there a way to abort the Lion install process and go back to using my Snow Leopard install? Whenever I boot the machine I am taken to the OS X Lion installer and don't know how to get back to my Snow Leopard install. I tried holding down OPTION key on startup to choose the list of available OS installs, but again, the internal display is being used so I can't see what to do.
    Thanks in advance for any help.

    Genius idea, thank you. Was able to step through the install procedure using voiceover and the screenshots on this page http://www.macstories.net/mac/os-x-lion-installation-guide-boot-discs-and-qa/
    Definitely a first for me, installing an OS with voice only

  • Installing OSX on 24" iMac with broken Display

    Hi,
    I have a 24" iMac but the Screen is broken. It still worked with a external Display connected via MiniDVI but now i would like to install OSX 10.6. The problem is that I can't get the Installation to show on the external Display and I can't see what I'm (supposed to be) doing on the iMac's screen. With the DVD inserted it boots up like this (I can't even get the DVD out now):
    Is there a working Shortcut (I tried cmd+F7 and cmd+F1) or other way to install without the main screen or is there at least a way to retrieve the DVD?

    If you had another Mac you could do a remote install to the iMac 24".

  • IMac displays "broken apple" at startup

    When I booted up my iMac this morning, I got the usual apple logo, then the spinner appeared beneath it and then this showed up:
    I tried to reboot it a few times with lond pauses in-between and it keeps happening.
    To me it looks like the GPU is fried. Any other ideas?

    I think I managed to get into Safe Mode but it does not look good:
    close-up:
    Btw, the broken parts are slightly filckering.
    PS: I can upload a video if it is goind to help troubleshoot this

  • IMac with broken screen

    hi guys,
    my friend has an iMac 24" with a broken screen. is it possible to connect this to a normal monitor and use the iMac like a desktop computer?
    thanks!

    There is a Mini-DVI output port with support for DVI, VGA, S-video, and composite video connections via adapter on the back to connect a second display. You would just need the correct cable and to set the second display to mirror the primary display.
    The damage isn't covered under warranty?

  • IMac video broken

    Blank and white lines on screen after boot up of 2008, 24 inch iMAC.  Tried removing power plug for >15 secs and rebooted, no improvement. Did get normal desktop after vacuuming vent and resetting SMC.  Screen gets "fuzzy" after about three minutes of running.  Also tried to reboot with no devices connected, but this did not help.  Would like to know what the root cause is most likely to be. If anyone has an idea please let me know, thank you.

    Read in your owners manual about how to run Apple Hardware Test, run it in Extended Mode. If no errors appear after the first pass (30-60 minutes) then run it another 2-3 times. If you get an error, the next stop is an Apple Store or AASP for repair.

  • IMac still broken after 10.5.7 problems and Erase and Install

    I had written the following at the end of a "solved" post when it was suggested that I start a new post instead. So here is what I had...
    Ok. I think my iMac was turned into a giant paper weight by 10.5.7.
    Here's what happened with the Archive and Install. The screen said "Calculating Time Remaining" and stayed there for over an hour. I searched the boards and found that I should try to create a partition with Disk Utility and then try again.
    So, I hard reset the computer and reboot off the Leopard DVD. I tried to make the partition but couldn't figure out how. Turns out I needed to click on the actual hard drive icon, not the existing Volume icon (which I discovered later). So, I checked the drive for repairs and it still checked out ok. I decided to erase the drive and go from there.
    While tinkering in the Utilities I noticed the Restore from Backup option. So, I plugged in my Firewire Time Machine drive and began a restore from the last time my System was using 10.5.6. The restore completed successfully and I was hopeful that things would be ok.
    I restarted the machine and it immediately went in to Open Firmware and the fans start spinning at full. So, I shake my head and decide to reset NVRAM. It tries to reboot and I have to hard restart it 3 or 4 times (as usual lately) and was able to reboot again off the Leopard install DVD.
    That's it, I thought. I'm going to erase and install OS X.
    I go back to Disk Utility and figure out how to partition the drive. I create a single partition and begin the process of Install OS X. It says starts fine and in about 40 minutes it is complete.
    Restart with fingers crossed! New OS, wiped drive... it HAS to work, right?
    Nope.
    Same problems... freezing on boot, fans loud, etc. I reset PRAM and SMU(SMC).
    Luckily I don't have any pressing work on my computer - someone who did would be quite angry with Apple that this was happening.
    For my part... I now have a wiped hard drive... all iTunes content, iPhoto content, all my apps, games, docs... GONE. I do have the Time Machine backup... but did it really have to come to this? I suppose my hard drive could be failing... but wouldn't the multiple disk checks have shown something?
    If there are any suggestions I'm all ears. I have reached the limits of my troubleshooting knowledge.
    Thanks,
    Jon
    Follow-up:
    After the computer had been off for several hours over night I decided to start it up again to see what would happen. At first it looked encouraging... got the startup chime, the Apple logo, the progress wheel.... then kernel panic.
    Several hard restarts later (to get the Leopard DVD out of the drive) and the iMac now sits, packed in it's original box, ready to go to the Apple Store.
    My question is this... does anyone think this might be a power supply issue?
    The reason I ask is that I exhausted ALL troubleshooting procedures that I can think of. These include:
    Replacing RAM, both DIMMs
    Reset PRAM and NVRAM and SMC
    Check hard drive using install DVD - OK
    Restore 10.5.6 from Time Machine drive - did not resolve issues
    Erase and Install OS X - did not resolve issue
    Plug iMac in to wall outlet versus power strip
    Removed all peripherals
    etc, etc
    I just can't believe that upgrading to 10.5.7 would hose my hardware. The iMac was working fine until 10.5.7 except the occasional crash of Halo on the larger maps.
    Totally stumped.
    Thanks,
    Jon

    Hello Joanne:
    A suggestion - reset the SMU:
    http://support.apple.com/kb/HT1767
    If that does not help, let me try to answer your questions.
    Wondering if I should roll back to 10.5.4 which is what I had, and, if so, how to do it?
    If you have Time Machine, use that (a copy before the problem). If you do not have TM (or a bootable clone) the way to go back is to do an archive and install:
    http://support.apple.com/kb/HT1710
    Also, I've downloaded the Safari update, which I know won't run on that, so would I even be able to get the old Safari back?
    The archive and install will do that. By the by, Safari 4 should run just fine on your system. It is faster than Safari 3.
    Barry

  • How much ram will my iMac hold?

    How do I find out what the max RAM my Mac will hold and what type of RAM it takes?

    Or if you prefer to do it yourself, you can download a scanner from crucial.com which will scan your Mac and send a report back to Crucial for analysis. They will then tellyou all of the option available for your Mac.
    Allan

  • Imac glass broken

    Is it possible to replace the glass on an Imac?

    Yes, take it to an Apple Store. Note that if this is accidental damage it is not covered by AppleCare.

  • My iMac was broken and itself with long Scratches, what can i do...very upset

    my new imac when i was cleaning my desk, i moved onto my bed, and it suddenly "kiss" the ground, itself leaves a long and long and long long scratches, i
    have not any ideas about how to solve the problem, i am wondering can i contact apple store someone staffs to find some help.
    my new mac still under period of my apple care, the question is do i need contact apple staff immeditally to talk about this situation, would they will go to my
    house to check it OR i need to bring my iMac to apple store?
    very very upset.....

    AppleCare only covers factory defects.    In the future learn from this.   The machines should never be dropped. 
    And never means never.  LCDs aren't fall proof.  Putting it on your bed was probably the least wise thing you could do, short of bathing it in a bathtub or rolling a bowling ball at it.  Mattresses aren't solid, nor stable.  I don't know what you were thinking.   Your only possible concession might be some stores return/replacement policy, or your homeowners/apartment rental insurance.  The former in most stores is only two weeks, and not all are no questions asked.   The latter unfortunately may raise your deductable, or cut it off entirely depending on the policy. Good luck! 

  • 27" imac 2013 broken headphone jack

    Hello, has anyone experienced their headphone jack on the 27" imac 2013 becoming unusable?
    I plugged in my headset and the plug wouldn't seat any longer.
    The internal speakers work but that's it.
    I managed to get it working for a bit but then couldn't find tha sweet spot it's not working again.
    It is noted that this is the headphone/optical audio port so there's no other optical port on this unit.
    Bluetooth isn't picking up my bluetooth headset either.
    ej

    The headphone port actually is an optical out unit.  As a result, if you accidently hit a small inside trigger to switch between optical and non-optical mode, you can in fact create problems if that switch gets stuck.  The Audio Midi Setup application in Applications -> Utilities may fix the issue with switching to 44 Hertz on output. 
    Sometimes resetting the PRAM can help as well:
    http://support.apple.com/kb/ht1379
    If it doesn't, you may need to bring the machine into service.

  • Iphone 3G- Sim card holder broken

    I recently broke my iphone sim card holder by inserting it in the wrong way and then it would not come out and the bottom snapped. It now means that my sim card is not registering. Can i replace the sim card holder and where?
    Message was edited by: Paddy1960

    Because sometimes you will need to get a new one from AT&T if there are problems. And I think you would hear even more outrage if you could not remove the sim card from the phone. If you don't like the tool you can use a paperclip.

  • Windows 10 on iMac ! BROKEN !

    Right guys, quick question, ive recently upgraded my windows 8.1 partition on my imac, all went fine apart from the fact that it seems to have completely destroyed the network stack some how.
    The drivers are installed and would appear to be working fine in device manager for both network adapaters wifi & non wifi but im getting no connection at all and cant even configure the adapters,
    ive tried, using older drivers, updating bootcamp to 5.1, uninstalling, re-installing, everything apart from throwing the thing out of the window, have anyone experienced this at all
    Drivers are
    Atheros AR938x Wireless
    Broadcom NetExtreme Gigabit Ethernet
    Ive tried the latest and older drivers for both but un successful, any help would be appreciated if anyone has been through this recently.
    This topic first appeared in the Spiceworks Community

    Right guys, quick question, ive recently upgraded my windows 8.1 partition on my imac, all went fine apart from the fact that it seems to have completely destroyed the network stack some how.
    The drivers are installed and would appear to be working fine in device manager for both network adapaters wifi & non wifi but im getting no connection at all and cant even configure the adapters,
    ive tried, using older drivers, updating bootcamp to 5.1, uninstalling, re-installing, everything apart from throwing the thing out of the window, have anyone experienced this at all
    Drivers are
    Atheros AR938x Wireless
    Broadcom NetExtreme Gigabit Ethernet
    Ive tried the latest and older drivers for both but un successful, any help would be appreciated if anyone has been through this recently.
    This topic first appeared in the Spiceworks Community

Maybe you are looking for