IMac OS 10.9.4 software updates apparent cause of Corel Painter X3 crash: I have run Disk Utility - no probs there, reinstalled Painter X3 (after first uninstalling X3). What now?

iMac 10.9.4 software updates last week is apparent cause of my Corel Painter X3 now crashing. I ran Disk Utility check - no probs there. I reinstalled Painter X3 (after first uninstalling X3), still no success. Online Mac support suggest I use MacCleaner - tried at online Mac store & was referred to 0800 tech support for guidance - still waiting for reply.   

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

Similar Messages

  • I have fcp x 10.0.2 put can't download 10.0.3 iMac keeps telling me my software is unto date , but it isn't?, i have fcp x 10.0.2 put can't download 10.0.3 iMac keeps telling me my software is unto date , but it isn't?

    i have fcp x 10.0.2 put can't download 10.0.3 iMac keeps telling me my software is unto date , but it isn't?, i have fcp x 10.0.2 put can't download 10.0.3 iMac keeps telling me my software is unto date , but it isn't?

    As crazy as this sounds, this is actually the correct answer. This happened to me from 10.0.1 to 2. It wouldn't recognize the need to update (even in App store). Had to put the app itself in the trash, then log in to the AppStore account I used to purchase FCPX, and then I just downloaded the full, latest version. Installed that. Everything worked fine. I know it's a little nerve-wracking, just back up all your projects and files before (Projects and Events should remain untouched even if you put your FCPX App in the trash).
    Good luck!

  • My ipad 2 has OS version 6.13 . I have a software update for 7.0.6 ready to install. Can I install this without going to OS version 7.0 first

    My ipad 2 has OS version 6.13 . I have a software update for 7.0.6 ready to install. Can I install this without going to OS version 7.0 first?

    Do you know of any problems or how long it takes to install?

  • HT4623 i cant see software update under general in my phone. the version i have is 4.3.3 . what do i do

    I can't see software update under general in my phone.The version i have is 4.3.3. what do i do

    Follow the directions here:
    http://support.apple.com/kb/HT4972
    iOS 6.1.3 will be installed on your phone.

  • I have no sound in my computer, only with headphones, i tried the software update but it still doesn't work, and i have a red light on in my computer.

    I have no sound in my computer, only with headphones, i tried the software update but it still doesn't work, and i have a red light on in my computer. How to resolve that  ?

    Plug and unlpug the headphone jack with some intention to get the mechanical switch to flip.
    You can google for more intrusive methods. 
    ex. Read through all the many approachs: http://www.ifixit.com/Answers/View/8797/Audio+jack+problem,+no+speaker+sound,+re d+light

  • HT1338 Every time I try to use software update the window opens to scan then crashes with an error message.

    I am having problems with a BT Yahoo account where the home page opens but it will not let me open e-mail. When you click on mail it takes you to an upgrade page where there is a button for you to continue without upgrading. When you click on that it freezes. To compound this problem I cannot access the upgrade ststem on the Mac itself as it tells me there is an error. I am stuck on 10.3.9 as I purchased a 10.4 upgrade disk (official) ages ago but every time I ran it the computer crashed so I gave up on it. I still require classic on this machine on the odd occassion hence why I am stuck in the past. My iMac runs on 10.6.8 and the mail is accessable on that with no problem. HELP!!

    Start up from that Mac OS X 10.4 disc you have.  Insert disc in optical drive and start up with the C key held down.  On the first Installer screen, from the menu bar, under Utilities, select to run Disk Utility.
    In Disk Utility, select your startup volume (usually "Macintosh HD") in the sidebar and go to the First Aid tab.  Run Verify Disk.  If it reports a problem, that may be the reason for your long-term difficulties. You hard drive volume has data corruption. 
    You can try Repair Disk in Disk Utility.  However, it would be a very good idea to have a backup of the data on that disk, in case the attempt to repair makes the problem worse.

  • TS3212 Today, 01/23/2014, I tried updating iTunes, as I got a messsage that update was available. The update did not download correctly the  message to uninstall iTunes and reinstall it. After the uninstall and reinstall I got an error message, please hel

    Today, 01/23/2014, I tried updating iTunes, as I got a messsage that update was available. The update did not download correctly I got the message to uninstall iTunes and reinstall it. After the uninstall and reinstall I got an error message, that stated: The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program fo fix. then I got the message, iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126) I have had iTunes since I purchased the iphone in 2012. I have only updated the product since then until today when I did the uninstall ans reinstall as stated in above directions. I am not sure what is different now. please help

    I had this problem as well but found the soultion on another post from turingtest2 - it worked for me:
    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selectingRun as Administrator.
    See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • Need to run disk utility on iMac G4 with OSX 10.3.9/Hardware disk 10.2.7

    I have an iMac G4 currently running with OS X 10.3.9, which was installed on it after it crashed a few years ago. I don't have any retail disks that match OS X 10.3.9, but I have the original manufacturer's hardware disk that came with the computer, which contains Mac OS version 10.2.7.
    My question: In order to run disk utility and repair errors on this computer, do I need to purchase a retail version of the OS X 10.3 disk, or is there some way to run disk utility without the proper OSX disk? I read about checking for possible file system issues using fsck with OS X 10.3 or earlier—is fsck a viable option for me?
    My computer is not having any substantial problems, but I want to avoid any by running Disk Utility now ...
    Thanks in advance for any and all advice!

    Welcome To  Discussions poptartsheart!
    "...OS X 10.3.9, which was installed on it..."
    How was it installed, and by whom?
    You should have been provided a set of the Full Retail Version, of the Panther Install CDs, at that time.
    "I read about checking for possible file system issues using fsck with OS X 10.3 or earlier—is fsck a viable option for me?"
    You can run fsck, as instructed in this KB Article Resolve startup issues and perform disk maintenance with Disk Utility and fsck, but you really need to have a set of the Panther 10.3.x Full Retail discs.
    If you know what to look for, a Full Retail Version, of the Panther Install CDs, can be purchased, sometimes inexpensively, at some online Apple retailers, Amazon, eBay, FastMac, HardCore Mac, AllMac, etc.
    ali b

  • In my iPhone 4s, since I updated to the latest iOS 6.1.2 I have noticed that my battery drains very quickly, and that after 15 days after date, I lost the cell signal, I have 3g, but I can not call or receive calls or sms. HELP!

    In my iPhone 4s, since I updated to the latest iOS 6.1.2 I have noticed that my battery drains very quickly, and that after 15 days after date, I lost the cell signal, I have 3g, but I can not call or receive calls or sms. HELP!
    Sorry for my bad english :S
    Please, please help me

    Contact the carrier.

  • I am trying to update my iPhone and it says disk utility full but there is nothing on my computer no files etc

    it always says disk utility full although there are no files saved on my computer, how and where are these files storing because i can never do anything on my macbook air

    and i am trying to update my phone which i can't due to tipis

  • Software Update is causing mayhem!

    I just ran the most recent software update on my iMac (I'm on an Intel-based, 10.5.1) and it completely caused havoc on my computer. I have some programs that crash and won't open, things like Safari can't open a web page without needing to force quit.
    I've rebooted a few times but to no avail. Is anyone experiencing similar problems since their software update and if so - how to rectify the situation? Thanks for any advice.

    One thing I noticed is that desktop icons after a leapord upgrade try to run the old versions of the programs and fail. I use apple mail my mail icon failed. I went directly into Finder and ran the mail program that was in there and then mail worked perfectly. Drag the old pre leapord icons to the trash can. I hope this helps. Rebooting isn't going to make it find the leapord versions of the programs.
    ... Flash

  • My mac is telling me i have no software updates available, but i do! i don't have the most recent ios software and i cannot update itunes or sync my recently updated iphone without it. help!

    i am currently on the osx 5.8 operating system. I just downloaded the new iphone 5 software and cannot sync it with my itunes on this computer because it doesn't have the most current version of itunes which i discovered i cannot download without an iosx oeprating system. I have run software update 10 times, started and restarted the computer and the program. help! what do i need to do to switch over to the ios-x operating system....or whatever the most current version is called. if i have to pay for it, that's fine. i have just been routed and rerouted through the apple store trying to figure it out. can someone help me please!

    Hello,
    There are two different things here, an OS update and a software update.
    Mac OS X 10.5 is the version of OS while the .8 at the end is the software update (release patches)
    The most current software update for Mac OS X 10.5 is 10.5.8
    No more software updates available. You would need to upgrade the OS, which would be to Mac OS X 10.6
    Your new iPhone 5 would require iTunes 10.6 which is only available for OS X version 10.6.8 or later.
    Your would therefore need to upgrade your Macbook to this version of OS.
    It maybe brought on DVD via Apple directly (Contact Apple ) or using any good online vendor like Amazon.
    Best of luck

  • My software update no longer connects to the server and i have know idea why 10.5.8 please help

    My software update say's it cannot connect to the server ...why what has happened ?now i can't upgrade it's really frustrating.

    Is this an ongoing problem or did it just happen one time?  If one time, there may have just been a problem on the Apple end, and you should try again at a later time.  I just tried it and it worked.

  • I just installed the latest Apple TV software update today. I can still play music from my iPhone 4 to th eATV but purchased movies don't seem to start playing now - or else the buffering time is huge compared with the previous software version.  Any fix

    I installed the latest software update on our Apple TV - this allows us to access VIMEO.  However, although we can still play music from an iPhone 4 we can no longer play purchased tv shows - unless the buffering process has been extended to be glacially slow!  It just shows it is loading but under the previous software release a show would start in a minute or two, nothing is happening afer 4 or 5 minutes with this one.

    Thank you BDAua. This is what I typed and the reply from Terminal
    java -version
    java version "1.6.0_45"
    Java(TM) SE Runtime Environment (build 1.6.0_45-b06-451-11M4406)
    Java HotSpot(TM) 64-Bit Server VM (build 20.45-b01-451, mixed mode)
    BTW - this application does NOT show up in the Applications folder and I consider that a bit odd.
    I also  tried typing Java for my computer to search for and this is what I got under
    Overview:
    PID: 944
    Host: localhost
    Main class: <unknown>
    Arguments: <none>
    JVM: Java HotSpot(TM) 64-Bit Server VM (20.45-b01-451, mixed mode)
    Java: version 1.6.0_45, vendor Apple Inc.
    Java Home: /System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home
    JVM Flags: <none>
    Heap dump on OOME: enabled
    I hope something is helpful within all of this info!

  • HT4623 After I press general, I see everything but Software update. Download and install does not even appear, it's not grayed out. There is no Software update button. Why is that?

    I have an iPod touch 4G. I have been trying to skype with my friends with skype 5.0 and I was the only one that could not download it. Then I researched why and it says I need iOS 5.0. I then went back to research how to download it and on here it says that it should be in setting under general and then you will see software update. That if I don't have any room I will see download and install grayed out. But not even software update is there. There's no button. It basically does not exist on my iPod 4. Why is this?

    That is only a feature of iOS 5 or later...
    If you have iOS 4... See Here...
    http://support.apple.com/kb/HT4972
    And Here...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

Maybe you are looking for

  • Why are subscribed calendars so hard to deal with???

    I use- iCal on my imac. calendar app on my iphone MobileMe Calendar (beta). I don't have any complicated google calendar subscriptions, or Exchange calendars or anything like that. I have 2 simple iCal calendars that I subscribe to. And for some reas

  • Install Windows 8 on Touchsmart 600xt

    Can't install Windows 8 Preview on a HP Touchsmart 600xt. I tried a half dozen times and get the noted error code: 0x080070570 :Windows cannot install required files. The file may be corrupt or missing. Make sure all required files are available." I

  • Trying to hide/show all series in legend with click on 'deselect' option.

    Hi Friends, I am trying to hide/show all series in legend with click on 'deselect' option. Please see the code below, let me what change i need to do: $(function () { $('#container').highcharts({ chart: { type: 'line', marginRight: 130, marginBottom:

  • Problem enqueuing with SYS.AQ$_JMS_TEXT_MESSAGE payload

    We are trying to enqueue a message into a SYS.AQ$_JMS_TEXT_MESSAGE AQ from java using the standard AQjmsQueueSender. The message arrives onto the queue but the USER_DATA is always 'oracle.sql.STRUCT@5a41ec' instead of the actual message. When we enqu

  • Airplay is stop working but network connection ok: airport express

    Hi, I hope someone could help me, I can't find the solution. I have an airport express which I use for internet access and airplay. Sometimes when I awake (from sleep mode) my MBP (running OSX 10.6.8) airplay doesn't work anymore. It means Itunes say